Over the past 6 months, I have called them 3 times now. The first was for a messy sewage backup on…read moreLabor Day weekend, the other times were for a toilet that wouldn't flush. In all three cases they showed up on time an the jobs were completed in what I would consider to be a timely manner. Not too much keeping this from a 5 star review other than the prices being on the high side for the toilet repairs. In the past two trips, I spent over $600. I could have a brand new toilet in place for that amount. The tech who came on the last trip did give some good advice to prevent the problem from re-occurring. I would certainly consider them again, but hope I won't need their services for awhile.

Please think twice before using Roto rooter. I had a clogged toilet they came out told me I had a…read moremassive root problem and job would cost 10,000.00. Never even gave me a quote. They are commission based and push for all kinds of unnecessary work. Through a friend I received Paul Anderson drain cleaning number. Paul Anderson stayed on the phone with me all weekend and came out today fixed the problem for 500.00. I spoke with a manager at Roto rooter yesterday and sweared by his employees work. Well after they ripped me off a 1,000 did not fix the problem I had Paul Anderson fix the problem for 500.00 and there is no whole in my pipe. Think twice before calling them please.

Service, Quality and professional these guys are great, they respond quickly and do the job right…read more would use them again. They know what they're doing and it'll get done right first time.

Rapid Flow was able to come and save the day on Saturday when my house trap was clogged and water…read morewasn't draining. They picked up the phone, got me in touch with service person, arrived in window they gave me, unclogged and cleaned pipes, and cleaned up and left. It's wasn't inexpensive, but I think the rate is reasonable for weekend service. I think I would've paid just about anything anyway. It was a nasty mess... I tried several local plumbers first but didn't have success getting them over to the house. I hope never to deal with such issue, but I know exactly who to call first.

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

I called 128 Plumbing about one cracked drain pipe. I was told my entire house needed to be…read morerepiped. The estimate (#435094323) was $30,275 to demo every wall and ceiling necessary, disconnect first- and second-floor bathrooms, toilets and sinks, and replace the main stack. That was presented to me as the only option -- no alternatives, no phasing, nothing. And it did not include the roughly $6,000 I'd need to close the walls back up and reinstall fixtures, or the ~$400 roofer I'd have to hire and coordinate myself. Their own estimate puts the hole repair on the customer in writing. All in: nearly $37,000. Meanwhile my first-floor tenant was told she couldn't use her bathroom or her kitchen. When I hesitated at the number, I was told that at least if I sold the house I'd "have retail value." That's the line that made me stop and get a second opinion. Thompson Plumbing came out, found the actual leak -- old hubbed cast iron serving the kitchen -- and repiped it. $2,995. My final invoice was $3,420, and that included an unrelated frost-free silcock I added on. My toilet was fine. My kitchen sink was fine. My tenant's kitchen and bathroom were fine. Not one wall was demoed. Same house. Same leak. Ten percent of the price. I'm not going to speculate about why the two assessments were so far apart. I'll just say this: if 128 Plumbing tells you your house needs a $30,000 repipe, get a second quote before you sign anything. I nearly didn't, and it would have cost me thirty-three thousand dollars I did not need to spend.

Avoid this company at all costs. Easily the worst service I have ever experienced. Bill and Barbara…read morewere incredibly difficult to deal with and made the entire process painful from start to finish. Absolutely unprofessional and completely unacceptable service.

Thursday morning I woke up to a small flood in my basement. The sewer pipe was blocked somewhere…read morebetween my house and the street. There only two plumber/sever companies I have ever dealt with in the past and I didn't want to use either of them because of past experiences. I wasn't really sure what to do so I jumped on Yelp and found All In One Drain Cleaning. I called and got a live person, Bill, who said that someone would be coming out my way in a few hours. Blake was the person who showed up, before noon. He tried snaking the pipe with a monster snake and had no luck. He then had to send a camera down the drain to see what was up. He told me how much it would cost and my eyes rolled into the back of my head but I had no choice and had to go with it. I am really shocked at how much it costs to send a camera down the pipe for 5 minutes. Yikes! Anyway, the camera revealed that the pipe was clogged solid so that was a good call. The next step was to blast the blockage with a water jet. Because of where my drain cleanout is located in the basement, there was no way to blast it without flooding the basement. This is where his boss, Bill, stepped in and a decision was made to dig up the front yard and install a cleanout pipe connected to the main pipe. The whole job took several hours and was finished around 7PM. It cost an arm, a leg, a lamppost, and my firstborn but at last, I was able to shower and poop without worrying that the goods would end up in the basement again. I guess certain services are just very expensive. I don't have any point of reference as to the price point because I wasn't able to "shop" around, although I am also not sure I would want to anyway. Bill and Blake a couple of very hard-working guys and they know their craft. On top of that, they are very personable and bicker like an old married couple. I would strongly recommend them to anyone who is dealing with serious plumbing or sewage problems.

Had a sewer pipe replaced. Originally was thinking about pipe lining as I was concerned that an old…read moreclay pipe ran underneath a porch and I did not want the porch damaged. Art assured me that his team had done this kind of work before with no damage occurring. His quote was very reasonable, so I contracted with them. They were great with communication about the job and answering any questions I had. Art's crew was great and did a good job even though it was nasty hot. The job ended up needing less work than expected, so Art reduced my bill - very grateful for everything!

Had my water main line leak due to old piping about 200 feet from the connection to the water main…read more(behind the meter, so all if it is my responsibility). Art and Jason came out, gave a fair quote and worked through the best option to re-run new pipe. Worked me in fairly quickly to minimize water bill costs, their field crew was great and worked through some brutally cold weather to get it done. There was actually an issue a few days later when the weather warmed up with a big rain and the backfill in my driveway settled way more than anticipated. I emailed, Jason had his crew come out a few hours later, and issue was solved. This was after the bill was already paid, so it's a good sign to me of how they run their business and care about quality/service. I'm in the construction industry and wish half the companies responded / performed as well and showed the care that ADB does.

Our toilet at my workplace was backing up and overflowing…read more Atomic Rooter sent to a plumber, he snaked out the sewer line in the basement through one of those clean out valves, When he came to get paid I checked on the work, Then upon inspection sewage water waste was still leaking from the clean out valve! The whole basement was under an inch of sewage. My store and my neighbor's store have been condemned by the health department. Atomic Rooter will be facing a lawsuit from myself and my neighbors. The had thousands of dollars in Merchandise rendered worthless due to the contamination, caused by the sheer negligence of said plumber. ( Before I forget the toilets are still unusable!) Angry in Old Greenwich CT.

Had a morning appointment to snake an outdoor drain. No show and no call. I finally called them…read moreand was told they had no scheduled appointment in my town. Then said "Oh right, the outdoor drain. We can be there by 3pm." No thanks.

I looked on Rinnai's website for a water heater licensed contractor in my area and sent an e-mail…read morethrough Rinnai's web services. After speaking to several technicians, I picked this company because of the fact the technician made an appointment right away and highly recommended the unit I am interested in. We set an appointment today for 3:30pm and I took the day off from work with the intention of meeting with this technician but at around 1:00 pm he called and said because I live in New England this unit would not work for my house hold and that he wouldn't be able to assist me. I called Rinnai immediately for clarification and also I was referred to the RU98i support for additional information. Nice way to blow me off Mister and complete disregard of my time. I was very clear with the technician that I will have to take the day off, he said he wish he had known. Totally unapologetic and hung up. ZERO recommendation score from me.

Sharon and tom Wright. Came to our home with the hot water…read moreheater without coming days before and charging for a extra visit. Spent the day,fixed other issues without extra charge, and were polite and fairly priced. Highly recommend. Can you call me re: the ice maker? Can't stand living without ice. Those cheap little ice cube trays are making me crazy. Not your regular service, but trust you can help. Thx, Sharon n Rip 617-909-8653 Please say Hi to Kenny G.

Called the company and left a message. I'm very quick response. Was scheduled for the next morning…read moreand the team showed up on time. They quickly assessed the situation and made a quick repair to the floater valves. Great team and I thank you for the help.

From the owner: Drain Cleaning & Repairs, Pipe Relining, Water & Sewer Service, Jetting & Camera Inspectionsread more

Last October, the sewer line in my house, built in 1942, clogged up for the third time in the past…read moreyear - only this time it started backing up into the house. After getting it cleaned and running a camera down the line, it was obvious that about 40 feet of sewer pipe needed to be replaced or lined. Trenchless Sewer Pipe was the only company that both knew what they were looking at from the camera footage, but knew exactly what to do, how to do it, and provided a written estimate. The other companies are here literally refused to provide written estimates and several made up stories about what the sewer pipe was. Trenchless didn't. They knew exactly what they were working with, and also worked with the town of Reading, to make sure everything was done by the book. The relining of the sewer pipe took only a half day - they were in and out, no problem. No mess. No fuss. I couldn't have asked for better. Now I'm good for at least another few decades. Thank you!

Responded quickly, came out out and said it was something they could do and they'd send the…read moreestimate. I even called and left messages over a couple weeks thinking maybe they had a typo in the email or something and would resend (needed multiple quotes). Poof, no response and no quote. If it was too difficult a job, they should have just told me they weren't the company to hire. In my opinion, unreliable. Would not recommend.

I called five days ago. They called me back. Saying that they're gonna look into it and refund me…read moreif they did it my filtration system we $5700 to do the well they drained out the filtration not bypass it, but they took their money and ran, and they said that gonna reimburse me for the filtration. They haven't called me back yet. I four times so far and left messages. they did a good a bladder, but not afterwards to fix the other problems that I had with the chlorine tablets and my filtration system that they did not bypass and drained out.

I hired them to fix my tubs overflow drainage stopper system. The tubs old overflow drainage…read morelinkage system rusted out. I was going to replace myself, but the two overflow plate screw broke when removing. I needed to hire a plumber to replace the waste and overflow pipe. At first I was told it was a fixed price of $620. After he finshed the job, I said was high and he dropped it ti $499. The next day I complained to the main office and they said they the price should be $359 and they would talk to the tech who gave me a way to high of a price. In the end I still ended up paying a high price of $359 for a half hours work, in which I supplied most of the materials. They charged me $310 for a half hours work. Gave me a $31 senior discount. And charge me $80.57 for material which they would not break down. They told me it was the cost if the waste and overflow plastic kit, which I looked up a similar kit for $21 on Amazon. J ust wanted to tell you my experience with them.