Very thorough, informative, helpful and efficient. The dentist and all staff I dealt with were professional, polite and friendly. Very impressed with this office. read more

I had a very good first experience here yesterday. I believe my hygienist's name was Danielle, and she was lovely and thoroughly explained everything she was doing. Dr. Gridley was also wonderful and very thorough. I look forward to continuing to get my care from them! read more

I would never recommend Dr. Gold (2525 NE Broadway, Portland) to any patient. Twice when I visited him, I left with cuts on my the corner of my mouth lip that I didn't realize until the Novocain had worn off. When I asked him about this, he denied have anything to do with it, saying that I probably bit my lip. All the while he worked on me, he was joking with the hygienist, and at the time I felt he wasn't paying enough attention to my mouth. I knew I was in need of an implant. I asked Gold if I could wait a while to make a decision and he told me I'd better hurry quickly. Since then, I visited two other dentists for their opinions and they both said my bone is still good and I can wait a while, even a year or two. It's such a sorry shame because his predecessor, Dr. Ortiz, now retired, was probably the best in Portland, and concerned about his patients. He still has a great reputation as well as a professor teaching his dentistry at OHSU. read more

Hard to find women dentists so happy to support this all (I think?) female business. Tiffany has done my cleanings multiple times: she communicates SO well, is efficient and thorough. I've had crowns and cavities filled too and always been happy. read more

Had my implants in 1999 and have never been happier. One came loose but no problem, repaired it for free. I highly recommend Roots dental on Powell. read more

I had a bad experience with them twice, first they refused the cleaning because they want me to go to orthodontist for deep cleaning. Then I call back in less than a year after the orthodontist treatment to schedule a regular cleaning and they didn't say anything about an X-ray exam again before cleaning when we make the appointment.I arrived on time and after 24 minutes waiting the dentist told me she can't do the cleaning before doing the the X-ray and exam and it will take 1.5 hr to do the whole thing and she lost 24 minutes already then she told me she has another patient at 9 am. How is it my fault ? She's rude and treating me like a child.They never explained it to me in appropriate way and wasted my time twice. They should be upfront on the phone what they can or can't do and give enough time. read more

The dentist was wearing a more heavy-duty mask but the hygienist was only wearing a surgical mask. Given the high-covid-risk nature of dental work-- lots of droplets from patients' mouths spewed into the air-- I believe it is reasonable to expect both dentists and hygienists to have more than the most basic level of PPE. There is no longer a crazy mask shortage and KN95 masks are very cheap. Moreover, because surgical masks do not seal to the face, it is unlikely that they provide much protection in a dental setting where the patient is (obviously) unprotected and has their entire airway exposed. Because of these reasons, I felt unsafe when the hygienist was working in my mouth. In addition, they should update their website to list online what precautions they are taking due to covid, so prospective patients do not have to call in and ask. Aside from these issues, no complaints, I would give 5 stars if these were fixed. read more

I had a good experience with Roots Dental. I went to get an exam and cleaning. The hygienist wanted to up-sell me to a deep-cleaning (gum therapy), which I think was unnecessary. I got a good deal for first time customers, and I'm thinking she may have been pushing the deep clean to get a nice little commission. Maybe not, but hey, I'll just add the occasional use of Listerine on top of my impeccable dental hygiene habits. I didn't have early stage gingivitis or anything like that. This was just a "preventative measure". After that, the experience was pleasant and good. Very professional and thorough. The reason I am giving 5 stars is because of the follow up. They called to schedule a follow-up appointment. I informed them that I moved across the country. So they offered to send my my X-rays via email. And so they did! In my experience, doctors and dentists do not want to share x-rays for whatever reason. The fact that they cheerfully volunteered to do this made me happy and motivated to leave a 5 star review. I recommend Roots Dental. Be aware the hygienist may try to upsell you. Research gum therapy before you go so you can intelligently decide if it is right for you. I think this goes on at all dentist offices. I am jaded because I once got sold a $20 tube of "high-fluoride toothpaste" by a dental hygienist. Later I realized that I could have just bought some fluoride rinse at the store and I felt like a chump. I've been wary ever since. read more

I love Roots Dental! I've always had relatively healthy teeth, so going to the dentist has never been anything special for me. But I'm so glad I started coming to Roots, because I feel like they truly care about the dental health of their patients and see each person for the individual that they are. The dentists are knowledgable and friendly, the hygienists are efficient and easygoing, the front desk staff is AWESOME, and the space is very clean. They really go above and beyond here to make their patients feel welcome and heard, and they take the time to listen to any problematic issues you may have going on and try to provide multiple options on how to address them. I'm really glad I found this spot (I think it was from a mailer). They're slightly more pricey than other dentists in the area, but an extra twenty bucks or so is worth it for the grade A treatment you'll get here. Highly recommend them! read more

Roots Dental is fantastic! Dr. Jacqueline Gambee and team (shout out to Michelle and Heather!) have created an authentically warm, welcoming environment while providing thorough and attentive dental care. Questions and concerns were met thoughtfully, and I never felt rushed. Touches like a holiday food drive for the Oregon Food Bank, and appointment reminder cards that can be planted to grow wildflowers really speaks of a business that endeavors to be more than transactional- but one that really cares about being a part of the community. I rarely write reviews - but as someone with lifelong dental anxiety, it is a BIG deal to have found a safe, non judgmental space to address my oral health. Thank you! read more

Absolutely the best dental experience ever. My whole family has had their teeth cleaned here. The hygienist was so careful, detailed and most importantly, gentle. My son needed a baby tooth pulled. He was terrified and they made the whole experience wonderful. They were so patient with him helping him build a healthy positive connection with the dentist for the rest of his life. Thank you so much for taking such good care of my families teeth!! read more

I was very disappointed with my experience after reading the positive reviews on here and Google. I will say that the receptionist at the front desk is very personable and helpful and when I called to request my X-rays were emailed she sent them very quickly that same day. However unfortunately I had a less positive experience with the dental assistant and the dentist. The X-rays were by far the most uncomfortable and painful I've ever had. I have never had such issues getting X-rays before. I'm not sure if the dental assistant is in training still or what, but she was jamming the bite blocks into my mouth so forcefully and in such uncomfortable placement that she ended up tearing/cutting part of the floor of my mouth where my lingual frenum attaches. One week later I still have discomfort and for several days after my appointment my tongue/floor of mouth was quite painful. She also did the worst job flossing. Very quick, not thorough at all with the floss or polish. Lastly the dentist was ok, but his bedside matter was mediocre at best. I at one point had to hold my own suction that he had hanging uncomfortably out my mouth bc he asked the dental assistant to go find out quotes on services I wasn't interested in having that day (or in the future). He also wasn't very thorough at answering my questions and he said nothing about how my X-rays looked. I feel like usually after new X-rays are taken they are least comment to say if they look great or if there are any concerns. I got no comment whatsoever. Overall I just wasn't impressed and definitely won't be going back. read more

Not a good dental office. Say on thing and try and do something else instead. Unhappy with how the try and rip you off.

I never post reviews on Yelp, but I had to for this company because I had such a terrible experience. Wish I could give them no stars. My husband and I both had cleanings and exams there. They tried to upsell us from the second we walked in. The whole vibe of the office is creepy. They told my husband he had 4 cavities and told me I had 5. We didn't believe them and went to a different dentist 6 months later. The result of that exam was no cavities for my husband and one for me!! They lied to us and tried to give us unnecessary fillings!! I am shocked that they are still in business. read more

Just took my 14 year old daughter to Roots for first time. I needed an appointment in a hurry, and was able to get in. It was a great experience from beginning to end. Front office, hygienist and Dr McCormick were all terrific. I will now schedule here for all our family's dental care. read more

Roots Dental is the best!! My tooth cracked and a piece fell off. The next morning I called Roots Dental and Dr. Jacqueline Gambee was able to get me in that same morning!! Dr. Gambee is pleasant, professional and efficient. I was fixed up and out of the office in no time. The offices are new and beautiful. Dr. Gambee, Michelle and the entire staff are so kind and very fun too! I cannot recommend Dr. Jacqueline Gambee more highly. Best dentist I've ever had. It's so nice to have a "forever" dentist. Thanks Roots Dental. read more