My prior dentist closed up and I began looking for dentists in my area. Smiles on Belmont is just down the road, and in addition to a great location, the people are superb! Dr. Charron has a personable, easygoing chairside manner, and took his time reviewing my history since I was new. Frankie took my full mouth of x-rays and was gentle with my child-sized mouth and jaw. The dental hygienist knew her stuff and cleaned my teeth with purpose but also had time for us to converse as best as you can during a cleaning. The administration team got me checked out and on my way with ease. The only thing missing was no appearance by Hazlenut, the therapy dog, but perhaps in October for my follow up I'll be fortunate enough for her cameo. I haven't had dental insurance for a decade or longer so I have the freedom to select where I'm going, and I'm so grateful for Smiles on Belmont. I only wish I'd started going sooner! read more

The dental assistant I would say was better than my actual dentist there. She was absolutely amazing. The dentist was extremely rough in my mouth for a tooth extraction. The worst I've ever had. I've had very similar extractions from other dentist that went way better than their dentist smushing my face to remove a tooth. I am giving one star because of them charging my card UNAUTHORIZED. I was told an amount to pay and that my insurance covered the rest. They told me my insurance was being difficult and that they would take care of it. They have been blowing up my phone since because I guess they were wrong in what my insurance can or can't cover. When you tell a patient that their insurance covers a particular amount or not, they base their decision on what they can afford or choose to do. TO CHARGE MY CARD WITHOUT MY PERMISSION IS ILLEGAL. How do you even have my card number?? I swiped my card on a reader. I will be visiting, believe that. This is not professional. I would not recommend the front staff or this dentist. I would highly recommend the dental assist. read more

It was my first 6-month checkup/cleaning with hygienist Ellen, who provided by far the best, most thorough cleaning I've had in a long time. She did the cleaning "manually" (using the cleaning tools, which I prefer, and I think works best and cleans more deeply, instead of using the newer, "hydrosonic" method that in my experience tends to squirt water all over the place). She said she uses both methods depending on the individual needs of the patient, but in my case the old-fashioned technique was appropriate, and I obviously agree. Ellen is highly professional, with 30 years experience (though she appears to be only about 30 years old herself)! Ellen's great, and I requested that she be my hygienist at my next 6-month appointment. I've been a Smiles on Belmont patient for over 20 years and have always been very satisfied with the care they provide, whether for routine cleanings or crowns and other more complex work. read more

Excellent staff, great at communicating, thorough exams. My whole family has been coming here for several years and we are very happy with our care. read more

I'm a new patient who went for a 6-month check-up. Jen and Alicia at the front office were very friendly and helpful in assisting me in filling out the necessary paperwork. I believe Frankie was the Dental Assistant and Eve was the Dental Hygienist. Either way, both were patient and understanding of my extreme anxiety. They took their time to ensure that I was comfortable throughout the process. For that, I'm grateful. Dr Charone was very nice, too. Much appreciation to all of you. I look forward to my next visit in six months. read more

So, circa 20 years ago when I moved to Portland from my hometown of Grants Pass, I asked my dentist in GP for a referral of a Dentist office up here. The recommended Dr. Brock at "Smiles on Belmont" and I went there a few times, and it was great! But, I moved on to dentists at my University, and a different office - when I was about to get married, I switched to the same Dentist as my Fiancee' (now hubby) and then we had a different Dentist when we moved out to Hillsboro! All great practioners! But, when I moved back out to East Portland circa May 2022, I had a couple of different Dentist offices recommended to me from the DDS in Hillsboro, but my gut feeling was to check out "Smiles on Belmont" - I did notice that Dr. Brock was not longer at the office and appeared to have retired, and there was a new Dentist at the office named Dr. Charron. I was uncertain whether I should go forward with the new-to-me-Dentist or not, but my Dentist in Hillsboro advised that when a Dentist is about to retire, they usually take care to select a really good replacement for the Practice, so you know they will be good! And, I took a chance, and I have been really impressed! I'm not sure of the names of the Staff members that I have met yet, but they are really friendly, and helpful! Dr. Charron and Team are very knowledgeable! I am glad that I selected this office, it was a very wise decision! read more

Maybe the dentist gets less scary as one ages--or more likely than that, this place is incredible. Owing to, well..."life" a fair amount of time passed between my last dental visit and my trip to Smiles on Belmont (i.e. law school, change of careers, 8,5 months of pregnancy, COVID-19, and many many moons). I'd like to say it was just time--but a big tooth on the top of my mouth did instead. After trying to schedule an appointment with three other dentists offices for about three days (not long unless you have a broken tooth)...I called Smiles. 10-minutes later I had an appointment scheduled. The first star is for that. I put the wrong date in and they had to call and remind me about the appointment--but they did even that in such a professional and understanding way that--the second star is for that. When I arrived for my appointment I had no trouble parking, the lights were on, the staff were cheery and they were ready--it was only 8 am. In a time where too many of us act "put out" by treating people well--the entire team at Smiles is a brilliant exception. The office was clean, warm, (dare I say cozy) and from arrival to the time I was seen was 5 minutes at best. Third star. The assistant who took my x-rays was new to this practice and was learning the new equipment, but I only knew because she told me. The process was explained, I had the chance to ask questions, and the information provided was thorough and accurate. The dentist, whose name I didn't catch was no exception to the excellent care provided by the team. He made time to handle my big problem in the same visit--and again, he was friendly, competent, calm, and courteous. He made sure to go over what he was doing and to share the risks and options. And when it came time to do the work--he did a great job. Fourth star. The next day, they called to let me know they had a couple of times if I wanted to come in and get a cleaning. My four PM appointment featured the same great team up front, and an excellent hygienist. My x-rays from the day before were already pulled up and Tia was clearly familiar with my case. She too was knowledgeable, courteous, and competent--I probably wouldn't have noticed if it had taken her a minute to read over my chart--but the truth is, I was impressed by how obvious it was she already had. It seems all too often that convenience, competence, and courtesy are tough to find under one roof; Smiles is a very happy exception. Five stars all day long. I'm lucky to have found them. And I'm now a loyal customer. read more

I would give this place a poor review as I thought I had paid all that I owed and received $975.00 bill at property tax time six months later. All told I think I paid around $1800.00 out of pocket. If you like giving your money away go here. I also have insurance and could not get a second cleaning because there was no money left. Oh by the way this was for one crown and one cleaning. read more

I've been going to Dr. Brock since I moved in with my boyfriend ( now husband) 12 years ago. He lived walking distance from there. When our baby was tiny I used to wheel her over there in her stroller so the nice reception people, Bobbie especially, could ooh and aah over her. She's ten now, and now I drive across town at the crack of dawn for my dental appointments, so does her dad. We like Dr. Brock, and we like Sherry, who cleans our teeth and lectures us about flossing and using our electric toothbrush. She fusses about my husband's blood pressure. She's awesome. So sweet. Dr. Brock even came in on his day off once to treat my dad right before our wedding, because my dad cracked a tooth on a burger when we went out to dinner two nights before. He's that kind of dentist. Sherry also helped my mom find low cost dentistry when she needed help for something major and didn't have dental insurance. I like that they go the extra mile for us. So we will keep driving the extra twentyish miles to go see them! read more

This was the only dentist who has EVER offered me numbing cream for my sensitive gums, sunglasses for the bright lights they shine in your face, and a 5% discount for paying cash. I was looking for a dentist in Portland having moved here 6+months ago and knowing it was time for my biannual visit. From the dental assistant to hygienist to the actual dentist, I felt welcome but not pressured to be overly friendly or chatty. The x-rays and cleaning were relatively painless. I definitely plan to return here for future treatments and recommend anyone to stop by and try them as well. read more

No one wants to go to the dentist. That being said, the dentist and his entire staff are FANTASTIC. The Dr solved a problem I have lived with for years in 10 minutes that none of my dentists in LA could figure out. read more

Such a fun, inviting, and friendly place. I've gone here a few times now, and each time I've gone, the dentist and doctor have been so friendly. I also got a cavity filled here, and not only was it COMPLETELY painless, they did an excellent job shaping it to my current bite. I would highly recommend going here and supporting your local dentist! read more

Smiles on Belmont - General Dentistry Near Me - Portland, Oregon

I went to a DIFFERENT dentist through Groupon last year and had a pretty bad experience- it was like going to Jiffy Lube in so many ways. After that, my expectations for dentists dropped drastically. However, Dr. Brock and the wonderful technician who took care of me wiped that black cloud clean away. They were comfortable, careful, listened well, and everyone seemed to really know what they were talking about. I felt like I was treated as an equal. Plus, I am super sensitive to menthol and mint, and they even had great "adultish" alternatives. Best dentist experience ever. My partner referred me, who was referred by a good friend, and I hope I can refer more folks who need a good dentist that will treat them like family! read more

Look no further if you want a great dental experience! I'm 54 and have had major anxiety about going to the dentist since I was a child so hadn't made it a priority for five years. I was referred to Dr. Brock at Smiles on Belmont by a friend who has been getting regular dental care for her self and her kids so made an appointment. It was easy to make an appointment and get an immediate quote on what my insurance would cover and what I would be responsible for. The staff are fabulous! My first visit was an in-depth evaluation including digital x-rays, an examination by Dr. Brock and a thorough cleaning by one of the dental hygienists. The dental hygienist taught me about my teeth and how to take care of them properly....in a way that I could understand. Even though I hadn't been to a dentist for 5 years, everyone was extremely reassuring, pleasant and complimentary. No lectures (which is what I was dreading)! I was surprised because I asked about teeth whitening and the electric toothbrushes they had for sale....no sales push on either. In fact, it was recommended that I get over the counter whitening strips. This really gave me confidence in establishing trust that they were looking out for my best interests as a patient. I just got back from having one of my molars filled (oops!). It was the first painless local anesthesia I have ever had! The filling was a piece of cake! They were on time, pleasant and gave me great tips on how to get the anesthetic to wear off quickly. I am extraordinarily happy with my experience. I can't imagine that you wouldn't be. read more

Just petty, or unethical? I pay a monthly premium for dental care, which should fully cover two checkups and cleanings a year. Mid-year, Dr. Charron took over the practice of the former dentist, and I received a bill for his services. Turns out he is not signed up with my dental plan--I chose the former dentist because he was--but the office did not inform me of the change. Insurance did pay the bulk of the bill, and I believe the kind, and the right, thing for the dentist to do would have been to write off the $66 balance. Service was fine: competent, friendly staff. read more

Who the hell likes going to the dentist...? Not me! I wanna cry every time whenever I see my 6mth maintenance coming up.. BUT! let me tell you.. these people are like a dentist version of your genuine mom and pops restaurant. They make you feel so comfortable and so genuinely caring. Let me tell you why: I had a co-worker who was having major gum or teeth problem. She made an appointment as soon as she can near our work (in the pearl) to get it checked up and guess what? they told her that she had to get implants! uhhh at the age of 34? I dont think so. So I told her to go see Dr.Brock just to confirm. and what do you know... it was just an inflammation so they were able to fix her right away. Ive always loved them but this just made me feel confident that they arent trying to rip people off and they actually care. Ive actually moved further away so it's quite a drive for me but Im willing to and its totally worth it. Ive been going to Dr.Brock for several years now and till this day, whenever someone asks me about recommending a dentist I send them right over to Smiles on Belmont and everyone has thanked me for it! #winwin read more

That was the friendliest dentist experience of my whole life! Cliff and Mary, you rule! read more

Smiles on Belmont - They've got digital X-rays and coooooooolllll glasses - General Dentistry Near Me - Portland, Oregon

Listen guys, I have serious dentist anxiety. I still go, because I value keeping my teeth a LOT, but it's NEVER been a good time. What I mean is, I'm scared guys. I get claustrophobic in that chair. Bad. I'm going to say something crazy here: I am looking forward to my next visit to Dr. Brock. What, you say? No one wants to go to the dentist, you say? Yes, I understand your skepticism. But. Dr. Brock and his assistant (I wish I could remember her name because she is really actually THE BEST) are so fun and funny that I actually had to stop myself from laughing while they were fixing my crown, and doing a filling. What? That's just crazy for someone who usually has a full fledged anxiety attack EVERY time I go to the dentist. I've been twice and I honestly don't dread my next appointment. This is lifelong phobia -that's gone! Also, I had a quote from another dentist for this same work and it was REALLY expensive. Since it's my front tooth I was going to just spend it. But my neighbor, who has perfect teeth told me to see Dr. Brock. So... I was jealous of her teeth, so I went where my envy led me, Dr. Brock. His rates are better, and he didn't try to sell me on a bunch of other stuff the other dentist said was"manditory" if I wanted my teeth to match. Instead, he's just making sure they do. Saving me tons of $$$, and time in the chair. He's no hustler like a lot dentists. He's honest and great to be around. Complete win. On top of that he and his assistant are so good at distracting me and making me laugh, it was, can I say this... a good time? I know, I still don't really get it either. You can tell he knows what he's doing, he's fast, and the whole office has great energy and a sense of humor. That's just 41 years of dentist anxiety gone. And great work. Seriously. I'm sending everyone I meet his way. Even if they don't ask. I'm just gonna be that girl who tells people about my dentist. ¯\_(ツ)_/¯ read more

I've been a client here for years so when I chipped a tooth over the weekend I knew I could call and get some advice. I hadn't talked with Dr. Charron since he took over the practice but he treated me like an old friend when I called him at home. He's even better in person and after a couple of quick appointments with minimal discomfort I was on my way. I appreciate his professionalism, friendly manner, and rapport with his wonderful assistant Mary. You can't go wrong here. read more

Just got a crown at Smiles on Belmont and the experience couldn't have been better! Dr. Charron took over for retired Dr. Brock and his skills are top notch too, very professional and caring staff as always from the front desk to the assistants to the hygienist! Minimally invasive, just enough novocaine without being ruined for the day, and none for the actual crown placement with very little discomfort! I'll keep going back! :-) read more

I travelled from the Bay Area to Portland for a visit with my close friend. Unfortunately, I developed a gum infection one day after my arrival. She has been seeing Dr. Brock for many years and I was able to secure an appointment within a day after I called. The staff in this office is friendly and professional. Everyone in the office was upbeat and welcoming. Dr. Brock is the same; not only is he friendly but he took very good care of me. I left the office feeling confident and grateful that this dentist and his staff took such good care of me. read more

You can't do better than Dr. Brock and crew. It's not the calm atmosphere of the waiting room. Or the lovely decor. It's the fact that after twenty years in the dental chair I've found the place that takes the time to naturally find care for their patients. This is literally the only place I've ever sat in that can inject into any part of my jaw without pain. The filling and crown services are top notch and the attentive staff make sure you know when your appointment is. They don't take it out on you when you can't get there but won't say why either. You could not do better than this place. Dr. Brock, These are what I'm using currently. http://www.outdoortechnology.com/Shop/Privates/ They are incredible quality. The only issue is that they're square and can be slightly uncomfortable after a few solid hours of listening. The battery and charge times are terrific and they include a hard line cable that can be used with a surround sound adapter that just doesn't compare to anything else. They kick the crud out of Bose. You can also sleep with them on comfortably. read more

Awful front desk staff they lack proper communication skills. I went in for a pain in my jaw, I had a appointment and was waiting for a hour past my appointment time to be seen by the dentist. When I finally was seen he took 5 mins with me and suggested I see his wife who is a chiropractor. I go to check out and they said I was all good to go. A month late I got a bill for $85 for the dentist to do nothing for 5 mins. What?!?! So disappointing, I've had braces for 6 years by top dentist, who trained other dentist, so I feel I'm experienced and this dentist is a expensive waste of time! read more

Excellent dentist, excellent staff! I've been a patient of this office for years. I was initially referred to Dr. Brock because of my over-the-top dental phobia. When Dr. Brock recently retired and Dr. Charron took over the practice, I was really stressed. Over the years I'd never had a bad experience with Dr. Brock and was both heartbroken that he was leaving and fearful that my days of completely competent and comfortable dentistry were in the rear view mirror. I couldn't have been more wrong. Dr. Charron is wonderful. He has the light touch and skilled hands of a gifted dentist, as Dr. Brock did. Numbing shots, while they are never going to be something I look forward to, are carefully done and with a minimum of discomfort. He has a couple of tricks up his sleeve for working within my small jaws that mean I go home without being sore from holding my mouth so far open and the work he has done on my teeth to date has been stellar. I think that having no change of staff when the practice moved from Dr. Brock's hands into Dr. Charron's speaks volumes. Same smiling faces, front and back and the same level of five-star patient care. Can't say enough good things about this dental practice. read more

Dr. Brock's office promised me that they had verified with my insurance company the portion of my service I was expected to pay, which I paid up front. Then they sent me an additional bill and when I called about it, they told me that they had not made any promises about my portion of the bill. I think it's unethical to mislead patients by telling them they are paid in full and then billing an additional sum. I recommend avoiding this practice and going to somewhere else that is more honest about what they plan to charge you. read more

Recently moved to Portland and had to find a new dentist. We have a 4yr old and I wanted to make sure the dentist was well versed on the mouths of littles. Found out through our insurance carrier that Dr. Brock/Smiles on Belmont accepted our insurance and that they are located nearby. They had an opening to see my daughter and me at the same time. Was a little nervous about how this would work but my 4yr old felt very comfortable with the staff and we were put in neighboring rooms so my daughter and I could talk to each other. This visit was awesome... Kind of surreal really. They are all so kind, comprehensive and honest. And at the end, they gave my daughter some fun things and flowers for me. Pretty cool to find a practitioner that you trust on the first try. Highly recommend for families!! read more

Well my first review was extremely positive an to be honest I was satisfied with the place considering I literally just picked it from some ads online. Well initially I went in to get a cavity filled that was bothering me, and they gave me a paper with all the things I needed to have done so we just started going down the list meanwhile my tooth stopped hurting. coupes weeks later it really started to bother me again and I made another appointment specifically for that. I went in an explained that the tooth was bothering me an apparently when I was finished he told me we did a different cavity I had I said well that One wasn't bothering me. Needless to say it's been months and I've moved an im having the worst toothache of my life and it's the weekend. So my guess is that this place is only about money they don't actually care about your problems or we'll being. Don't let the nice friendly smiles fool you when you walk in the door. read more

Everyone I have dealt with at Dr. Brock's office has been very polite, meticulous in their work, was concerned with my comfort and explained each procedure to me before performing it. The equipment is state of the art and they are concerned with lessening the pain when possible. I would recommend this dentist and staff to anyone. read more

I've been seeing Dr. Brock for my dental care for the past 33 years. He and his friendly and professional staff make each dental visit a comfortable and enjoyable experience. I recently took my children for a check-up and cleaning. Both Dr. Brock and his staff was welcoming of the boys and did far more to make their experience comfortable and fun than other supposed pediatric dentists. I can confidently say that Smiles On Belmont is a great place for the whole family. read more

I'm usually terrified of dentists, but Dr. Brock changed that up! Him and his staff are super gentle and know what they are doing! I would highly recommend Smiles on Belmont! read more

I've been going to this office my whole life (with the exception of when I moved out of the area for a few years) and have always gotten high quality dental care here. read more

I have nothing but great things to say!! First off the receptionist was so friendly when I called to make an apt. She was very pleasant to talk to. I called on Friday to set up an apt and they had apt on Monday that fit my time frame. The dental hygienist Karen was outstanding! Very friendly and explained everything before she did anything. And lastly Dr Brock was so nice and friendly. Introduced himself and asked even asked how I was doing before he looked at my teeth. They quoted me to plan for 2 hours and I was out in hour and half! Outstanding office! read more

The staff here is incredible. So helpful and kind and really take the time to educate patients and make them feel comfortable. I'm so happy I found them! I had a staff member spend an hour with me to really show me what was going on with my teeth and jaw and answer all my question! The best! read more

I received excellent dental care for five years from Dr. Brock and his wonderful staff! Let's just say, I saw them a lot and they were always there for me. Thanks to Dr. Brock, Bobbie and Karen. You are the best and I will miss you. read more

I, like Katie A. also was told that my out of pocket for a scaling would be 198.00. Not only told, but given a written estimate. after which I was billed 957.00 for. I was Later told By Bobbie that it was my responsibility to talk to the insurance myself, and they were not responsible. The insurance told me that I was capped out for the year, and Had I known I could have waited a couple months,and it would have been covered. I foolishly expected them to be pro active for me and my insurance coverage. I stayed with them, because the care was good, but the billing issues continued. No complaints on the care, but the business part, not good. read more

This dentist office has a rock star team! It was my first visit, the entire staff was ridiculously friendly for an early morning appointment (7am - woohoo!), and I felt like the care I received was top notch! The dentist and hygienist explained everything they were doing in my mouth, they let me take a close look at my own xrays (including an awesome panoramic one!), and they gave great suggestions (free and easy) for daily care of my teeth and gums. Thank you for such an awesome dental experience! My teeth and I are pretty happy :) read more

I can't say enough about the fantastic service and staff. They bent over backwards to get us in for appts. at short notice. High tech, professional, friendly, and perfect! I had a hard time leaving:) I don't live in Portland now but I would fly back just to get my dental needs taken care of. Thanks Smiles on Belmont!!! read more