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    Roots Head Spa & Wellness Lounge

    5.0 (1 review)
    Closed Closed

    By appointment only

    Updated 3 months ago

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    21 days ago

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    Blow In Blow Out - Hair picture

    Blow In Blow Out

    4.1(69 reviews)
    22.4 mi
    $$

    I rarely leave negative reviews, but this was one of the worst salon experiences I've had…read more I arrived with an inspiration photo of the hairstyle I wanted. My stylist, Alicia Coleman, barely spoke to me before immediately taking me to wash my hair. I actually had to stop her so I could show her the reference photo. She gave it a quick glance, said, "I got you," and that was the extent of the consultation. As she styled my hair, she kept turning my chair away from the mirror so I couldn't see what she was doing. Every time I tried to look, she turned the chair even farther away. I found it very odd because I wasn't able to see the styling process or offer any feedback. Had I been able to watch, I could have pointed out that it wasn't going in the direction I wanted before she finished. When she finally turned me around for the "big reveal," I was shocked. It looked nothing like my inspiration photo. She had curled all of my hair toward my face instead of away from it, and the style was completely different from what I had requested. I wanted a side part with hair softly covering part of my forehead. When I asked if she could fix it, she told me I had too much breakage to achieve that look. I was already running late and didn't have time to stay, so I left extremely disappointed. When I got home, I had to completely wet my hair, blow-dry it all over again, and curl it myself from scratch. I was able to recreate the look I originally asked for with no problem. Paying $50 for a blowout that I had to completely redo myself was a total waste of money. Unfortunately, I won't be returning.

    I have included new pictures to depict continuous hair loss since my previous review, caused by a…read morevisit to this salon.

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    Blow In Blow Out
    Blow In Blow Out - Hair keeps falling out

    Hair keeps falling out

    Blow In Blow Out

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    Roots Head Spa & Wellness Lounge - spas - Updated August 2026

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