They are very good at being compassionate...but they make it a habit to upsell you. I never leave without paying over $200. They want cash and charge you to use a card. They are NEVER available for emergencies...its as if they have a deal with the emergency vets...who charge you $1000 to walk in the door. It is VERY expensive to have pets these days. read more

I have been going there since they opened. They are the most compassionate and caring team. I had had a few dogs and now my cat Simba. He has had to be boarded there twice. Wonderful experience know he was with this team. I have recommended them to many friends and family and even those asking for vet names in the area on Facebook I refer those. read more

i've lived in this area in portage whole five dogs lots of pets for my growing been to many veterinarians over the years, and this one was absolutely beyond a doubt. The best experience took care of the issue to my small dog. Very gentle and pricing was the best out of the last four went to have nothing but good things to say, should definitely. read more

We love all 4 vets and the staff. They treat our animals like they are their own pets. We have gone to them since the office opened. I would 100% refer people to them. read more

Do not take your dog here for surgery. I took my dog in to get spayed and 4 hours later her stiches came completely out to the point her GI was falling out and had to be rushed to the emergency vet for $6,154 life saving surgery. I was then told to find another vet from the surgeon, and that my dogs activities did not cause the sutures to come out, regardless of what this clinic owner says she was told. You guys are lucky you're not looked at as real doctors and your patients are viewed as property, no more than a clock on the wall in the eyes of ohio law or you would be in court. The vet also called and discussed my case and surgery of my dog to someone I did not give permission too and then proceeded to call me a liar and said I cannot be trusted, and to watch what they tell me. That's slander. I cannot believe you adhere to no form of patient doctor confidentiality and you allow your "dr's" to speak about clients like that. You will be reported to the board of veterinarians for your lazy closure method on a senior dog in a false pregnancy and zero respect for confidentiality. All around the most unprofessional experience I have ever been apart of. My dog now has ptsd when entering vet clinics. She cries, screams, pants and paces in terror and I have no one to thank but you for that. So thank you rootstown vet for giving my dog ptsd and costing me nearly $7,000 in total to have my dog fixed through you. 10/10 WOULD NOT RECOMMEND! read more

Does not offer emergency services. When I asked the vet if this was a difficult part of the job, she explained "euthanizing an animal who is suffering is not hard at all " . Condescending and rude as if they have selective attitudes depending on who you are and what pet you have. I don't encourage anyone to take their pets here if they do not want to walk out with their loved ones in a box or bag. Some vets push for euthanizing - this is one of them. Several of my friends have also had similar experiences. The costs for services are highly inflated as well due to the area. I've seen non profits charge 1/3 the cost they do. The only reason they charge $300 is because the vet thinks she's worth that price. Take your pets to Brimfield and avoid this over priced haughty attitude "hospital" . It isn't a hospital - it's an overpriced vet office with zero consideration for pets and only care about making money. read more

Due to Covid restrictions and my recent cross country move, my kitty got an upper respiratory infection and we were without a vet! It took about 2.5 weeks to get in for the appt (Covid limited hours). They were pleasant, professional and caring. They checked her out, and sent us hone with some antibiotics. She has recovered. I was very happy, even got a follow up call to check on her later!! read more

Rootstown Veterinary Hospital - Veterinarians Near Me - Ravenna, Ohio

If your pet has a life threatening emergency, please do NOT go here...They don't care! They should be ashamed to call themselves a "Hospital"......A real "Hospital" treats the sickest emergencies first, they don't send you home to come back later!............My friends poor baby was CRYING out from pain. When cats cry, you KNOW there is something immediately wrong....Atleast, they could got this poor baby something for his pain. Buy the time they actually bothered to see him, it was too late....(and it's not like there is an emergency hospital in the area).....SHAME on them!!!! Negative 100 stars, these pets are our family. They need to act like a "Hospital." read more

Dr. Tiffany and her staff helped me through a very difficult time with my precious cat Bubbles. They are the most compassionate professionals I have ever dealt with. Although Bubbles didn't make it, I know she had the best care possible, and that makes her passing a little easier. read more

Rootstown Veterinary Hospital - Veterinarians Near Me - Ravenna, Ohio

I am a new customer at this clinic. My pug pup has just come home from spay surgery and stenotic nares repair. Six months care (vaccines) has been good. I inquired about the spay and nares surgery. I was told that at six months is the time to have this done. and was quoted "around $300.00". The final bill was $421 and change. I have been saving out of my fixed income to have this procedure for around $300. Obviously there were additional charges for things that were not previously explained. I certainly don't mind paying for services received but I do mind being charged without a heads up on the cost. What a surprise and disappointment! This comment is not about quality of care but the quality of business. Please ask for a written estimate before agreeing to have your pets' work done. read more

If I could I would give them a million stars, staff is fantastic, the veterinarians are the best, and I know because I worked for 11 years in veterinary hospitals in California. And Rootstown is an exceptional vet hosp, if you love your pets as I love mine, go there you will not be sorry. read more

Very friendly staff. I have taken my pets to the vet and the groomers here. Very happy with everything. Very clean. Doesn't smell bad. read more

Rootstown Veterinary Hospital - Exam room - Veterinarians Near Me - Ravenna, Ohio

Very friendly and knowledgeable staff. Dr Tiffany Drach is very caring and is very thorough with all my pets care.

Wonderful friendly staff and Dr. Tiffany is fantastic! Would not take our pets anywhere else!!