Timely, Expert, and Convenient! I made a call to J…read more.B.Plumbing and Brian got back to me in 5 minutes. I told him the problems I was having with my toilet and sent him a picture of the toilet. He came over that day (within the hour) and diagnosed the problem , for both of my toilets. Brian came over the next day and fixed both of my toilets in under an hour!

Never responded to voice mail or text messages requesting an inspection and estimate for plumbing…read morework.

They responded quickly, but unfortunately, they are not available for several days. I would…read moreconsider tam if they were more readily available.

Had them out to look at our water heater that was making weird noises. They came same day which was…read morenice for water heater repair. Turns out it just needed flushing which they did right then. Cost was reasonable, maybe $180 or so. Been quiet since. The guy was polite and didn't try to sell me a new water heater which I half expected. Good honest service.

Excellent service from Goodman Plumbing. Mike was…read moreprofessional, fixed an unexpected pipe issue, installed faucets and left everything spotless. I highly recommend -again.

I am extremely disappointed with my experience with Goodman Plumbing. After having a great first…read moreexperience with them, I hired them again because I trusted them. Unfortunately, this second experience was the complete opposite. The original agreement was for Goodman Plumbing to dig down to the curb stop, shut the water off to my home, install a new water box, replace the pipes inside my home, and install a new shut-off valve. After realizing they could not dig into the street to perform additional work that would have cost me thousands more, they changed course and went against the terms of the original contract. Instead of honoring the agreement. Communication was terrible. I waited over a month with little to no updates while my pipes continued leaking. I had to repeatedly contact Goodman Plumbing just to find out what was going on. When they finally came out, they dug a hole and then refused to continue the job, claiming the pipe contained lead. Throughout the visit, the technician was on the phone with someone from the company. However, a Philadelphia Water Department inspector confirmed that my service line was not leaking, and records from the PWD Lead Service Line Map showed my address as non-lead. Despite this, Goodman Plumbing refused to accept the inspector's findings or move forward with the original work. To make matters worse, they broke the tip of my curb key and never told me. Inspector informed me the water can no longer be shut off due to tip was broken off. Goodman plumbing company refused to repair it, refused to restore the area with cement as required by the contract, and left an open hole in the public right-of-way with only caution tape around it. This created an unsafe hazard outside my home. They also never completed the plumbing work inside my house that they were hired to perform, yet still expected to be paid. When I asked them to take responsibility for the damage they caused, I was told it was my responsibility because my home is older. They refused to provide their damage liability insurance information and repeatedly shifted the blame instead of taking accountability. I was also pressured to make a decision within one day and received repeated phone calls the next day pushing me to spend thousands more. Rather than work toward a solution, I felt pressured and dismissed. I was told repeatedly by workers, and Manager Nick they will not fix or place cement over hole as it is now my responsibility, yet this was a part of the contract.  The most disappointing part was being told by Manager Nick to never contact Goodman Plumbing again for any future services. As a customer who trusted this company enough to hire them a second time, I found that response completely unprofessional. I regret giving Goodman Plumbing my business again. Instead of standing behind their work, they failed to honor the contract, damaged my property, refused to repair the damage they caused, left my property in an unsafe condition, and walked away from the job without completing the work they were hired to do. If you're considering Goodman Plumbing, I strongly encourage you to carefully review reconsider or if any digging is needed to follow-up with PWD have them inspect first. My experience was stressful, frustrating, and one I would never want another homeowner to go through. Now my home is left with unsafe, hazardous unpaved hole left with dirt they placed over with caution tape and sticks holding caution tape.

Cook's Heating and Cooling - exceptional service from a dynamic duo…read more There is something special about a family-run operation where the knowledge is passed down and the reputation really matters. It's clear the son is learning from the best, and the father has a wealth of experience that is hard to find these days. I recently had a new AO Smith water heater installed, and I couldn't be happier with the experience. This father-son team is the real deal. From the moment they arrived, it was clear they take immense pride in their work. They were punctual, protected my floors, and took the time to explain the features of the AO Smith unit. They were polite, fair on price, and clearly know their stuff. The installation itself is incredibly clean--the piping is level, the solder joints are perfect, and they left the utility room cleaner than they found it. If you want the job done right the first time, hire these men.

The conversation just breaking it down to me of what work it needs to be done. I just have return…read moreducks downstairs. He told me I need to have return ducks upstairs. He just talked to me and I was very very satisfied and and he was very personable about it. So yes I will recommend this company

This is a long overdue review. So far, the best service I ever had. I hired them first to install a…read morenew water heater in our home. The water heater was under warranty so I was just looking for someone to install it. Not only they installed the water heater, they also accompanied me to haul the water heater from Home Depot and installed it the same day. He also did stuff that the previous installer did not do like sealing some tubes, etc. They gave me the best price among all those who replied. The next time I hired them was because of the clogged kitchen sink. Unlike others, they did not stop until they resolved the issue to the point that they had to cancel their other appointments on that day. They had to dig and replace a very old sewer tube. They did this step by step. The best thing is that with all the efforts and time they did, they reasonably charged for their work. In all their dealings with me, they have always been professional and on time. These are really nice, honest, and helpful people. Just today, I recommended them to a friend.

The guys at Zip to Zip Plumbing came to install my new gas water heater. They responded quickly to…read moremy questions and helped me choose the correct water heater. They came out to my house quickly, were very professional and their cost to install was very reasonable. I already recommended them to friends and family and have a family member who will need a new water heater soon. Thanks again Zip to Zip!!

I used Aqua Plumbing to replace a water heater and fix a leak. The service was timely and Aqua did…read morea very professional and thorough job.

So these guys have a fee to come out and look at a job, that's not unusual. However they say that…read morethey have a fee to come out and look and give an estimate. Problem is they come, they look and no estimate is ever given. Then they want you to pay fee without giving an estimate. That way they can keep charging you a fee. With all the qualified plumbers out there I would never recommend Aqua Plumbing and Heating!!

I had a job set for Robert "Bobby" Katilas of Pinnacle Plumbing to replace the old shut off valves…read moreon both sides of my water meter, and to disconnect and remove an old water softener tank from the house water supply lines. He was supposed to arrive today at 9:30 AM. He never showed up. I texted him several times, tried calling, and got nothing. He never responded to my texts. I accepted his job order, we had the job schedule last week and he texted me that he had to reschedule. So we rescheduled for Wednesday 10/15 and he doesn't show. I saw other reviews that he had done the same thing! I should have realized this guy is unreliable!! Never Again!!

STAY AWAY! Do not work with this business. They are irresponsible and not trustworthy. Bobby called…read moreme to set up time for my faucet install. We confirmed a time for the next day. He was late and when contacted gave me an alternate time. Well. This happened for two consecutive days straight. I wasted my entire weekend waiting for them to show up. Multiple texts assuring me he would come and after calling with no answer I was ghosted. If this is how they treat a customer, I am shocked they are still in business. If you use them and have an issue after they do work, don't expect a call back. Absolutely appalling and horrible. I was given multiple excuses for not coming to the job and of course being ghosted as a final F you.

Ticket #25027244 I…read morewanted to give Roto-Rooter a try because they are a nationally recognized company, and I wanted the problem diagnosed and fixed correctly the first time. On May 8, I called Roto-Rooter to investigate an overflow issue coming from my garage drain. When the technician arrived, he looked at the drain for no more than 15 seconds and immediately told me that I needed a curb trap replacement. He estimated the cost at $10,000 to $15,000. I asked whether there were any other possible causes or diagnostic steps that could be taken given that he had barely looked at the issue. He told me there were not. I was uncomfortable with the diagnosis because it seemed to be based on almost no investigation, so I decided to get a second opinion from a local company, Greater Works Plumbing. The difference was night and day. Greater Works Plumbing took the time to properly diagnose the issue. They located a hidden cleanout pipe behind a wall, performed a camera inspection, and determined that the problem was a blockage that required hydro jet cleaning--not a curb trap replacement. After approximately 5 to 10 minutes of hydro jetting, the blockage was cleared and the drainage system was restored. They also showed me the condition of the pipes on camera and explained exactly what they were seeing. As a homeowner, it is frustrating to be told that a $10,000 to $15,000 repair is needed without a meaningful inspection. Based on my Ring camera footage, the Roto-Rooter technician was on my property for less than five minutes before reaching that conclusion. My advice to other homeowners is to get a second opinion before agreeing to any major plumbing work. While Roto-Rooter does not charge a fee to come out, my experience suggests that paying for a thorough diagnostic evaluation from a reputable local plumber can save you thousands of dollars. I would not recommend Roto-Rooter based on my experience.

I wish I would have read this reviews before calling Roto Rooter. I had leak in my dining area from…read morethe first floor shower and they cut walls and ceilings of my master bedroom, dinning area and garage to find the leak but they were not able to and now I got big bill to pay which they said Roto rooter is not going to charge you anything we will claim your insurance for damage and now insurance is denied so I am responsible. I am sure now the insurance companies in Philadelphia area are aware that this is a scam they charge unnecessary and there plumbers are not even able to fix or find the water leak. 0 star.