Excellent, friendly and knowledgeable service. I'm a repeat customer, and although I still shop…read morearound, I haven't been able to beat their prices. Recent purchase of a Yamaha P-225 keyboard was worth the trip to Williamsburg. Phil was more than helpful and accommodating, as usual, and bent over backward to make the transaction easy and convenient for us. Highly recommend. Paul T.

Phil responded quickly to a query about a Yamaha P-125 digital piano and was able to confirm that…read morethey has several in stock! (Which is amazing, in and of itself! It's hard to find them even through online vendors.) Their store was well configured to show off many acoustic and digital instruments. I was able to try a P-125 in the showroom and confirm that it was exactly what I was looking for. I also got to see several beautifully restored antique instruments on the showroom floor. I will definitely recommend them to anyone looking for a new or used piano.

Russell is the man! I feel blessed to have stumbled upon this shop. It's local and better than some…read morenationwide store. He helped me a lot with just one simple gesture of guidance and I can't thank him enough. I will be back and others should come here too, always good to learn some wisdom.

Small, intimate place with the best staff. It's usually Russell at the counter. There's a limited,…read morebut interesting selection of mostly used stuff if you're a guitarist. Sometimes there are some wildly cool guitars on the wall. I've always found what I needed when I went there. His inventory isn't huge, but it's very well thought out. If you're a drummer, you'll love the place even more. This is always the first place I'll go if I need anything musical. Strings, tuners, tambourines, amps, parts, or just a couple minutes shooting the shit with the cool, knowledgeable musician/proprietor. Also, if you're looking for a luthier, they outsource to a skilled and straight-up honest guy. I've brought my acoustic and electrics there several times for work. Always happy with the results and feedback about my instruments. Forget the big chains and give Russell's a visit. Support local business, especially when the local business kicks butt like Russell's does!

Great place to take music lessons for the young and old alike! I've taken piano lessons here and my…read moreson takes guitar lessons. The teachers are musicians themselves and really patient. Their prices are very affordable and learning to play an instrument is an investment in yourself! If you always wanted to learn how to play an instrument, you should give them a try. It's easier and more affordable than you might think.

From the owner: Music instruction focusing on guitar, ukelele, bass, trumpet, violin, piano, and voiceread more

Clean, Professional, and well stocked, oh, did I mention great service?…read more This place is a treasure trove of musical items. Not only was the attendant helpful she asked to see my id when I used my credit card, which I value very much.

I can't even begin to say how horrible this company is. They are not a military friendly, have…read morehorrible customer service and do not care about their customers at all. We rented our son's musical instrument in New York and then moved to Virginia. We went to this store in VA to return the instrument in August since my son decided on a different elective. I was told from Maggie based in their system we only had 1 more month to pay on it and it was ours. So I took it back home. We still were getting charged monthly. When I called 1800 customer service number, I was informed by representative Carlos based on their system New York and New Jersey are the only states that rent monthly NOT rent to own so I was continuing to be charged. I asked for reimbursement and was told he couldn't do anything and a supervisor will call me. Supervisor Ana called me back 5 days later and I was told the only thing I could do was return the instrument to not get charged anymore. I escalated it to a higher level supervisor who again didn't call back for a week, while I returned the instrument that day in store. Maggie and Chris were in the store and they apologized and stated they couldn't do anything and to continue with the 1800 number. When I called to determine the status of my case, I was told I didn't have authorization as it was under my husband's name and he had to call. I gave the representative, Carlos my case number and supervisor Ana's name and magically I could speak about the incident. Hence the reason for this review! Congratulations Music and Arts you received a $200 donation from us, but we will recommend ALL of our friends and any MILITARY people to NOT use your company. It is a shame there is no military clause! I still do not understand how the store's system is DIFFERENT than the customer service system? Remember people, document everything (date, time, personnel you spoke to) because it matters.

This is a family owned business. When entering, someone will always give me a nice welcome. They…read morehave always been able to answer any question I have. A family member would help me find what I came for. If it is not in stock, they will be able to help me obtain it. I am very pleased with the operation is Amery Armory and will continue to return. Mr. Amery Son is proficient with repairing all types of musical in strums. I highly recommend this business.

This place should receive a community service award for providing local students with the joys of…read morelearning a musical instrument and bearing with their stressed out parents. Not many communities have such a store anymore. In many ways it's a thankless job, as you can read from the poor, incinvenienced parents who have to wait in a long line with the rest of the town to receive a student instrument. Used to be the kids waited. Alternatively, the local music community is thankful for a place that repairs and provides supplied for instruments. No, it's not fancy, but not every store wants to be a boutique.

Can service almost every instrument. Since Moe is a musician himself, for over 35 years, he's great…read moreto get ideas from. Reasonable prices. Good location. Varied selection to choose from or he can special order.

First trip here today browsing for mandolins, thinking there was no way we'd find an affordable one…read morefor a beginner. SO glad we stopped in here. Chuck is so friendly and knowledgeable. There was absolutely no pressure to buy at all, but it was a great deal. Our kid is thrilled! We'll be back - the kid needs lessons! Support your local small business!

Was a great shop, it appears they are temporarily closed due to illness and subsequent death of the…read moreowner. This store has alway been a fabulous shop and I've bought one of my Taylor's there. I hope the owner's wife opens it back up.

Brought my Fender Starcaster in for a service and it was out with 10 mins. I appreciate the great…read morecustomer service will be coming back in the future!

I thoroughly enjoy my lessons at Music Makers! I am sad that I've only recently discovered it by…read moreway of a close friend. I have currently been taking lessons with Rebecca. I grew up singing most of my life, however I have done it less and less as an adult. Working with Rebecca has shown me that the music has not completely left. Rebecca shows excitement for her students and champions you as you go along with the lesson. The lessons are also very affordable as well. After attending in person sessions for over a month I was able to change my schedule slightly. Even during this time when my schedule was crazy she allowed me to do my lessons virtually. As an adult I cannot tell you how beneficial this is to have someone work with your crazy schedule. I was able to successfully change my lessons to biweekly in a virtual setting. I plan to do more at Music Makers as time and money allows, I really enjoy my time with Rebecca.

What an awe inspiring, talented and committed group! Their passion and drive really brings out the…read morebest in our musicians of tomorrow. The creativity and energy really lifts this business above any others I know! Highly encourage anyone who wants to develop their inner rocker to go to Music Makers!

My son looks forward to coming every week. Ms. Adrian is patient and thorough. He really enjoys…read moreplaying the piano. The only critique is the place itself is old and dated. It has a bit of a smell that they try to cover up with wall plug ins. I would recommend!

I took my son here originally for drum lessons and he had a great time with his teacher. I came…read moreback after that for a vocal lesson and scheduled my son another drum lesson. It was at this point the owner started trying to force a month to month contract on me after 1 lesson. I explained that my son's grandfather is very sick with stage 4 pancreatic cancer and that we can't guarantee we will be in town every week since we have been visiting him more ( almost weekly ). The owner seemed unsympathetic to this and continued to debate and argue about getting his contract signed. After that, I considered not coming back because I didn't want to give this man any more of my money, however I had really enjoyed my 1 vocal lesson and my son also enjoyed his drum lesson, so I asked if I could pay for another vocal lesson in advance to which he begrudgingly agreed. I explained to him that I would be happy to pay for our lessons a week in advance when we knew we were going to be in town. However that wasn't good enough for him and he insisted on locking me in a monthly contract, and that I would have to next time I came. My son's second drum lesson was great ( yesterday ) and I had my 3rd vocal lesson today which was lovely. Unfortunately, when I came around the corner to the front desk, the owner was waiting for me with a posture and look on his face that said he was ready to argue. Great way to greet a customer upon seeing them. He immediately asked me what I had decided about his contract, to which I declined to sign it and offered to pay for another vocal lesson a week in advance since I know I will be in town next week. He debated me again and said that I couldn't do that and tried to argue that rules are rules, which is just silly in this case. Most of his arguments were based around people in the past not showing up for lessons and them losing money since they would have teachers there still getting paid. However, if someone is paying you a week in advance for an upcoming lesson, you're guaranteed that person is going to show or at least to have their money for the lesson already. In the end though, it is his business and he can make up whatever obscure and silly rules he wants. Just know, that after your 1st lesson they're going to try and force a month to month contract on you and make you lock in a time for every week. Personally, I'll be taking my business and my money elsewhere.