I had a fantastic experience with Nick Wilson at the Bishop Rd location in Louisville, KY. As a…read moreproperty manager, the last thing I want to hear first thing in the morning is that our 100-gallon commercial water heater has broken down. I called Plumbers Supply and reached out to Nick Wilson, who was incredibly helpful in finding exactly what I needed. I give him 5 out of 5 stars for customer service. I will contact Nick again for my plumbing needs. Thank you, NICK, for all your help! -Lochwood Apartments

Rachel and Evan were helpful with my York part warranty today, quick and easy process. Not Darrell.read more

It is so nice to see a new Hardware Store open in La Grange that is a locally owned business. I try…read moreto shop a local business when i can. It is a very nice well stocked store with competitive prices. They are conveniently located out on the new Commerce Parkway. They have a full range of services from Hardware, Lumber, Paint and a Design Center. They even have a Design Team that can help you plan you projects. I had been looking for wooden stakes for my recently planted tomato plants. This was the only place near la Grange I could find that had them in stock. The staff, especially Brian, is very friendly and will go out of their way to help you. I look forward to being a regular customer here.

I am REALLY happy that we have a hardware store again in La Grange - much more convenient than…read moredriving into Louisville multiple times a weekend when you have a project you need to get done and don't get everything on trip #1! This is an independent franchise so I get to support a local business while still having a great selection and competitive pricing. Customer win on multiple levels. I needed to go in for an outside drainage solution before the rain hit. I went in by myself and the folks behind the counter collaborated with me to find a price-friendly solution that fit my needs and was simple to install. I never felt intimidated (unfortunately that's still a reality in some places) and would have no problem going back for my next project (and there is ALWAYS a next project...). PS - the person behind the counter (owner?) was explaining to me that they get a really great deal on paint, a white label brand of the expensive stuff at a steady ~20% off. In case that's a project YOU are ready to start, definitely check these guys out.

I recently had my Butterfly 1501 15-needle embroidery machine serviced by this company, and…read moreunfortunately the situation did not end in a resolution. According to their advertising, they have expanded their repair services to cover industrial sewing machines, longarm quilting machines, multi-needle embroidery machines, and sergers. Based on that information, I contacted them in September 2025 for routine maintenance -- cleaning, oiling, and tension adjustment. My machine was running prior to service, although it had been sitting unused for about a year. After the technician completed the service, I ran a small design and the machine stopped within a few minutes, displaying multiple error codes that had not appeared before. To their credit, communication improved once the issue began, and they picked up the machine to evaluate it further at their store. However, this process continued from September 2025 until February 2026. The machine was ultimately returned to me in February 2026 unrepaired. I was told they were unable to obtain the necessary part and that the head was likely bad. While I appreciate the communication efforts, I am disappointed that I paid $700 for service and, after several months, received my machine back not functioning. This has been a frustrating, lengthy, and costly experience -- and not the outcome I expected when choosing a company that advertises service for multi-needle embroidery machines.

Do not order any sewing items from the Sew and Vac Louisville store. I placed an order for some…read moreitems that they did not have in the store and after numerous calls and eight weeks of waiting they still could not tell me if the items had been ordered. Finally had them refund my money. The store and the workers are lovely, but only buy in stock items.

What a great experience. Let me first say that I did my research. Our new home is 110 years old and…read morethe hardwood was in awful shape. The upstairs had pine which was painted brown in most room's and light blue in another. Pine is gorgeous even though it's soft wood. I really want to make sure that the company we chose would respect the age and take care of it. I had 3 estimates and Korfhage was competitive. We needed the entire house refinished with adding new red oak in two room's. This included the staircase. Patrick came out a couple of days after I reached out. He provided the estimate in a timely fashion. Stan and his crew were amazing. He educated us on the floors we had and respected the age/ quality. He knew his stuff. Patrick told us it would take possibly 1.5 weeks and it did. They knew we were on a time crunch because we were about to move in, and they accommodated. I would hands down use them again. They cared for our property, were thorough, and minus the dust which you can't avoid, they left the home in better shape than it was when they walked in. Highly recommend.

The sales process was easy to navigate and the selections were substantial. I was in the midst of…read moreremodeling the room and carpet was the last piece of the puzzle. I had already removed the old carpeting and padding. I have a home sound system and the day of the measurement, I asked the gentleman if my plans to run wires are around the perimeter of the room would work for installation. I was told yes, no problem. I spent several hours running the wires and securing the to the subfloor. I took pictures of what I had done and took them to the Korfage location and showed them to the same gentleman that had done the measurements and he again assured me that was not a problem. Day of installation and the installers arrive and tell me those wires were absolutely not going to work. I watched as they pulled all the wires I had carefully laid and ran them down the center of the floor which I had tried to avoid as I feared they will be visible after the carpet padding gets packed down after foot traffic of the course of a few years. Very frustrating. For anyone who has read this far, your takeaway should be a few things. 1. Korfages has a great selections of carpet. 2. The sales process was easy as I took samples home which made the selection quite easy. 3. Their prices are a bit higher than the big box stores but buying carpet from a guy that was mixing paint the day before kinda offsets that issue. 4. Everyone that I dealt with at Korfhages were very nice. 5. My carpet looks fine, the installers were professional. 6. I'm not sure of why the disconnect between what I was told about the wiring by the measuring gentleman and the installers but that was frustrating. I hope I don't have a wire lump across my floor in a year or so. 7. Would I use Korfhages again? I think I would but I would likely ask some additional pointed questions.

Above and Beyond - Outstanding Service from Louisville Countertop!…read more I can't say enough great things about Louisville Countertop! That experience was amazing but even more so- Even though we didn't buy our bathroom backsplash from them, the owner still stepped in to help when it was damaged during transit. He repaired it quickly and professionally--and when I asked how much we owed, he simply said, "No charge--just enjoy your new house." That kind of kindness, integrity, and community spirit is rare these days. He had absolutely no obligation to help us, but he did it anyway, and with a smile. It speaks volumes about the kind of business Louisville Countertop runs. If you're looking for quality work from people who truly care, this is the place. We'll definitely be coming back for any future projects. THANK YOU for going the extra mile!

If I could give more stars I would! My wife and I are so please with the entire experience! The…read morestaff and installation team were fantastic, answered all of our questions, helped to pick out the items we wanted and everything was done so professionally and timely! I can't believe the difference in my kitchen now that the new countertops are in. The granite was installed in about 1 hour and it is PERFECTION. I will 100% use them again in the future Thank you so much!

I bought two security doors from Ironcrafters in february 2025, one is having issues and I have…read morebeen trying for months to reach someone to come out and repair it. The number listed, no one is answering and no answering machine. Does anyone still have Kim's number? Any help would be greatly appreciated.

Great service and amazing turn around. Very happy with our installation and pre order work…read more Reasonable and very clean installation. Great job. Highly recommend. We had iron balusters installed and it looks like a new house. Thank you!

My first time visiting was a great experience. Awesome customer service with Michael who found us a…read morebeautiful dining room chandelier. We are now purchasing matching pendant lights. I wish I would have visited sooner for our indoor and outdoor lighting needs!

Beautiful lights. Here's the deal....the lights are beautiful. My issue is their exchange policy…read more When you're in the store, everything is lit up is so you can't see how much light a fixture emits or how it lights up, because it's so bright in there. We ordered three lights back in May (I think) and they were just installed. They were installed with no issue and the two gentlemen did a great job. I have no complaints or issues to write about. Once it finally got dark and we turned on the kitchen light, we realized we didn't like it. I called and asked if we could exchange it for a different one and was told "because wires had been cut and it's already mounted on the ceiling, it can't be returned." That is a stark contrast to what the sales associate told me. She said we could return it. I'm really annoyed at the whole situation. So I'll leave you with this, find out the return/exchange policy BEFORE installation. If the policy is awful like theirs and you still want to purchase from them, while in the showroom, ask them to turn off all the lights in the area so you can see what the light looks like. I'm pretty bummed because I enjoyed looking at the lights and have made many purchases over the years here. I think I'll take my money elsewhere. I'm sure it's no skin off their backs, but now I have a light I don't want to even turn on. Also, price check before purchasing. I found two lights cheaper elsewhere shortly after purchasing. Thankfully, they price matched.

My husband Randy and I are redoing the dining room. A friend told us about Alcott. The saleswoman,…read moreAlison, explained that none of the display models are for sale. Everything must be ordered frrom a binder. The binder had no prices. Prices, Alison said, are "determined upon request." I requested. Alison disappeared for eleven minutes and came back with a Post-it note that said $1,850. No model number. No description. Delivery: 16 weeks. Installation: not included. Returns: "we'd have to discuss that." I asked if I could see the fixture I'd be ordering. Alison pointed at the binder. The binder photo was 240 pixels wide and appeared to be a scan of a fax. Not impressed.

Brittany provided extraordinary customer service and took very good care of us. Our outdoor…read morecarriage light / sconce had a factory defect. She contacted them, arrange shipping terms, and provided us an exact sconce that matched our defective unit. Alcott and Bentley is by far the best in Kentuckiana. They not only sell, service their products but they honor all their warranty claims as well. Thank you Brittany, for being the Best of Louisville !!!