I've been visiting Dr. Shams for over 12 years. I can honestly say I've never met anyone else like…read morehim. He is not only an excellent physician with integrity who takes the commitment of his oath with pride but, hilarious and giving and super loving to all of his patient's. Going to a check up feels like a party with his staff members. I always feel better physically & my spirits are always lifted as well. He once viewed my labs even though I was out of network and no longer his patient. He gave me a second opinion and helped me advocate for myself with my new providers. He treats everyone like family. I'm so thankful for him!

I absolutely love Dr. Shams and his team! I'm proud to say he's our family's physician ALL 4…read moregenerations of us! He's my grandparents physician, my mom's physician, and was my PCP until I was forced into an out of area HMO that he's not contracted with. Even though he's not contracted with my insurance I still go to him and even bring my kids to him when there's something going on. I trust him wholeheartedly and love his approach to treatment which is to find the root cause of the problem and not just treat the symptom. I've also seen Dr. Prechel in his practice and Dr. Young. Nora is in the front office and she has been a total blessing when we need to get my grandparents medications refilled. I can't say enough to express the gratitude I have for Dr. Shams and his whole team, but what I can say for sure is if you stick with him he will become like family. After being his patient for about 20 years he is definitely a part of my family! Thank you so much

Dr. Lee has been my mother's provider for some time, but I hadn't needed to contact his office…read moreuntil recently, when she experienced a sudden change in condition, including high blood pressure, vertigo, and vomiting. Although Dr. Lee was not in the clinic that day, his nurse, Kimberly, handled my call with genuine care and professionalism. She was patient, compassionate, and made sure my concerns were promptly communicated. Dr. Lee returned my call very quickly after receiving the message. He even spoke directly with my mother to gather more information and carefully assess her condition before recommending appropriate next steps. He advised that she go to the ER; however, my mother was reluctant. When we asked about alternatives, he thoughtfully prescribed medication to help with her dizziness. Despite it being after 5 p.m., Dr. Lee personally called in a prescription to her pharmacy and followed up with me to confirm it had been done. I am incredibly grateful for both his and Kimberly's patience, kindness, and expertise. It's clear that Dr. Lee truly puts his patients first. I highly recommend him as a provider. Thank you, Dr. Lee and Kimberly for the great care of my mother Vivian C.

This is one great doctor any patient could ask for…read more First time I was there, I was so mad that I almost want to kick their door and told them I WON'T BE BACK!!! Anyway,I was 22 minutes late for the new patient appointment and the receptionist told me I need to reschedule despite I told her I had spent more than an hour in traffic to get here from Dana Point. I was referred to this place by a friend who's mom used to be a patient here and that was like 6 yrs ago. Doctor had incredible memories and still remembered some details. As to the background of the doctor Lee Ching, his father practiced traditional Chinese medicine. He was influenced by it and won't ask you to take medication unless necessary. In contrary, he also told me he does not think the Chinese Medicine treatment I had been through can cure my heart problem...etc. The doctor spent lot of time for my first visit and ordered few lab tests that seem complete including all problems. I never feel rushed and I normally get anxious when I am at doctor's. Now I understand why I was late for the 1st visit and they had to ask me to reschedule. all I have to say...it totally worth the drive....

I'm a patient and I love this doctor! Her care is reminiscent of the old family doctor who…read morewelcomed, listened thoughtfully without prejudice and suggested manageable, pragmatic and sensible solutions. Never rushed and her "out of the box" thinking is refreshing considering the managed medical environment most of us experience these days. She has managed me through some on the blackest days my psyche has undergone of late and has bent over backwards to provide me with the tools and documentation I've needed to move forward with life. In all, this is a physician with whom I wish to move forward with, for many years to come.

If I could leave zero stars, I would. This doctor was SO incredibly rude. I was at a loss for words…read morefor how awful she was to my family member. She first was annoyed that we asked her to speak Spanish. When on her bio mentions she speaks it fluently. Her demeanor towards us left us wanting to leave the appointment immediately. Made my family member feel incredibly bad about themselves to the point that she felt her blood pressure raise and was left shaken from the worse experience ever from a doctor. Very insensitive to so many questions. Zero bedside manner. No sense of patience or care AT ALL. She was annoyed that I was prepared with lab work as if that isn't her job to look at it. I don't know how she considers herself a doctor. If she hates people so much, she shouldn't work there. Perhaps the DMV is a better job. I truly feel sorry for anyone that has her. We've never had bad experiences in doctors until today. We will be reporting her to the insurance. This was unacceptable. And incredibly unprofessional. Do not go to her unless you want to feel berated and unappreciated. Unbelievable.

Dr. Shin is hands down the most compassionate doctor I've ever spoken with. He supported me during…read morea really stressful time when my mother, who has dementia, unexpectedly moved in with me. He not only helped me piece together her insurance details but also kindly guided me through the entire transition. He speaks both Korean and English fluently, which made such a difference in helping me communicate clearly while also supporting my mother in her native language. He responds quickly, and his staff is an absolute joy to work with. I'm so grateful for his care and professionalism.

The doctor did not listen to the patient and only expressed their own opinion. It also felt like…read morethey were not very considerate or sincere during the consultation, possibly because I was a general insurance patient. However, the staff at the front desk were kind, which I appreciated.

Dr.Sleep is absolutely the best! She really cares that her patients get the best care possible. I…read morehighly recommend her! The staff is very friendly and her nurse Terri is great at her job and the best at drawing blood.

If you are able to be under Dr. Sleep's care, consider yourself extremely lucky. She has the best…read morebedside manner, listens and takes her time and does not disregard or dismiss your questions or concerns. She has a phenomenal personality that makes her very approachable which makes getting care a more pleasant experience than it typically is with other providers. Worth it, 100%

I had a wonderful experience with Dr. Ali Tajik and his stuff…read more Specially Dr. Ali Tajik & his office manager Ms. Josephine they both are very nice. Dr. Ali Tajik been our family doctor for years, he is very smart , caring and helpful doctor. No matter how busy he is he always take his time to answer all your questions & he also take his time to double check with you make sure you understand everything. My parents they both are old and there has been many time I call or text doctor very late time (feeling very guilty to my self), but he always there to help me without any kind of attitude. Doctor I just like to thank you and million thanks for all your hard work you done for Aslanyan & Goumashyan family. Thanks again we really apprectiated !

I had a good experience with Dr. Tajik so far. But the Filipino lady who works for him is so mean…read moreand rude. It makes me consider finding another doctor's office that is kinder to people who are coming in for care. Overall this doctor's office is not bad it's just that the Fillipino lady seriously needs an attitude adjustment or take a class to improve upon her poor social skills / customer service skills. 4 stars for Dr. Tajik 0 stars for the staff member that he keeps

Dr. Vivian Nguyen is the most compassionate and knowledgeable doctor I have ever encountered. My…read moreprevious doctor retired, so I decided to try Dr. Nguyen, and I immediately felt confident in her care. She takes the time to truly listen to your symptoms and prescribes the most effective treatment for your condition. She also asks thorough questions about your overall health from head to toe. Today, I had a very severe case of the flu. Although Dr. Nguyen was fully booked, her kind associate, Uyen, checked with her, and Dr. Nguyen still made time to squeeze me in because I urgently needed Tamiflu. She consistently goes above and beyond to ensure her patients receive the best possible care. I will definitely recommend Dr. Nguyen to all of my family members and relatives. She also performs important screenings to help prevent ovarian cancer. I highly recommend Dr. Vivian Nguyen to anyone looking for a doctor who is compassionate, patient, and extremely knowledgeable.

Very nice , fast & easy profession & experience too . Clean ,fresh ,cute loved decorread more

It's been five years since I first came here, and I'm still frustrated with the practice. I…read moreabsolutely *love* Dr. Trivedi, who also works at this office, and I've asked to become his patient twice over the past five years. I had the chance to see Dr. Trivedi once when Dr. H was unavailable, and I was so impressed by his bedside manner that I requested to switch to him as my gastroenterologist. However, my request was denied after Dr. H's input citing that patients can't switch doctors within the practice. Their secretary staff are at least quick to comply with sending over medical records to my new gastroenterologist or other doctor's that may need my medical summary history performed by Dr. H. If you have the option, I highly recommend seeing Dr. Trivedi. My mother sees him, and two other doctors I know absolutely adore him as well. It's just unfortunate that I'm not allowed to be one of his patients!

I've been going to Dr. Hertz for years and she is awesome. Today I saw her PA Katherine Dodds and…read moreshe is amazing as well. She gave me all the time to go over questions and details of my care. I just felt she needed a shout out for excellent bedside manner. Don't be afraid to try this office for your GI care.

Facility has closed. I'm a long term patient and was not notified of the impending closure.read more

NP Don Nguyen (female) is very cold-hearted and disgusting towards patients with mental health…read moreproblems. I came to see NP Nguyen a year ago because I could no longer function due to my depression. She diagnosed me with Major Depressive Disorder and increased my anti-depressant dosage and eventually referred me to a psychiatrist while I also began seeking treatment with a therapist. However, I received a letter in the mail from my insurance which stated that NP Nguyen's psychiatry referral was denied (some medical lingo similar to that). A month later, I got into a severe car accident on the freeway and by the grace of God, I walked away with bruises and scratches. I finally hit rock bottom and sought a medical leave of absence for work and school. When I saw NP Nguyen at my appointment, she asked why I hadn't made an appointment with the psychiatrist and called me "IRRESPONSIBLE." She actually told me to my face: "Don't you think it is irresponsible that you still haven't made an appointment with a psychiatrist when your job requires getting reports on time to social workers and attorneys?" I then showed her the psychiatry referral and said that it seems that they have denied the referral. NP Nguyen went out with the letter to ask her colleagues what the letter meant bc even she did not know. She ended up figuring out what the letter meant but did not acknowledge or apologize for the remark she made of calling me 'irresponsible.' NP Nguyen really thought it was okay to put down another human being who hated herself so much already from this major depressive episode... She really kicked me down when I was already at rock bottom. Words of advice: Steer clear of this office, there are many kind providers in the surrounding area who will not talk down to their patients.