Dr Davis is the best. He knows that I absolutely hate going to the doctor so if I'm there I'm…read morehurting. He always does the right thing in light of the mess that the insurance companies have screwed up care for patients! If been seeing him over 20 years now and I can't say enough good about him! He is hard to get in to see but I don't care he's my doctor! The office is nice and clean and the staff under constant change. He has other doctors and PA's including Wendy and she's a PA but better than most other doctors I've ever seen. If you want top notch care go here! My rating is 5 Stars!

Dr Davis has been my primary care physician for about 10 years and has been great throughout…read more Recently I had a fracture in my face from an accident - Dr Davis and his staff went above and beyond to order tests and set up several expedited appts with specialists. I can't even express how reassuring it is to have an advocate like Dr Davis and his staff - makes me feel like all of the money I pay for health insurance is well with it.

Susan Tang was my doctor for many years. So sorry she's leaving Optum. She's a very caring…read moreperson. Will definitely miss her.

The facility is great... The doctors are great…read more.. The only problem I have is that waiting... When I have a 3pm appointment, I always show up 15 minutes early, and end up waiting until 3:30 - 3:40 to be taken back to a room... Then I can wait in there 10 - 15 minutes longer in the room before I am seen. I completely understand personalized care based on each unique case requires a little more time... But, other medical specialists I've been to seem to somehow do a much better job of scheduling patients so they don't have to blow a good chunk of their day waiting. Dr, Brunner and Nurse Practitioner Wendy Gross are great... I've been a patient of Dr. Brunner's for 10+ years, and I am very happy with the service provided... I only wish there was a quicker way to be seen.

This place is the worst.... first of all, if you were ever dying or in dire need of medical care…read more.. you would definitely die by the time you get someone on the phone. The office staff is barely civil, let alone helpful...They never have any openings for appointments... even when you're super sick! I don't understand how this is possible as there are at least 5 doctors who work there! When you finally get back to the doctor, after an hour or so wait, when the waiting area is literally deserted... you will have a doctor or nurse prac. who will not even listen to your symptoms or concerns! I was prescribed medicine that made me extremely ill and I asked the nurse prac if I could be given anti-nausea medicine to go with the prescription so I could take it and get better... her response was "just deal with the nausea... surely it's not that bad." ummmmm yes, yes it is that bad or I would have not waited 30 minutes on the phone for someone to freaking answer my question! As you can see from my many other Yelp reviews, I never, ever give a one star review... so you have to be pretty bad for me to do that. Do yourself a favor Yelpers, Find another doctor! This place is simply the worst.

I chose to make an appointment with Dr. Thompson because of the reviews online. However, i was…read moredisappointed. His demeanor when he was asking me why I am in the medical facility showed that I am wasting his time & very apathetic., I paid to receive healthcare with insurance, I came to receive advice and not looked down upon. I will definitely not request for Dr. Thompson.

Always listens, never tries to hurry you up. Takes action, orders tests as he feels necessary…read more Never a long wait. Speaks calming. Quick to reply on MyChart. Very nearby

Literally the rudest, least helpful staff I've ever dealt with in any establishment, ever…read more I show up 15 minutes early for my appointment, and the whale working at the front desk reprimanded me for being so early. I wait for half an hour before being told they were too busy and couldn't see me- even though I had an appointment. Been trying to get in here for weeks. Sadly I was assigned here as my primary care physician by my insurance. That was a mistake. Doctor might be great- who knows. The ugly chicks up front clinging to the little bit of power they have in life prevent him from being able to do his job.

My friend John had such a Bad experience with Dr. Winkle and his Upfront Staff that I brought him…read moreto see my Doctor! He has a Tumor in his Chest and a Tailbone injury thus he cannot sit that long. He is kept waiting for 2 or more hours and then is told you can't see the doctor! Today he finally wanted to pick up his long awaited results which he had called earlier about and was told that he could not do that! The reason because the Medical Records Personnel was not there, why wasn't he told that she's there on certain days! He just wants a doctor that truly cares about him and others!

My daughter needed to get a chest X-ray after her QuantiFERON-TB test came back positive. We…read moreoriginally went to the Cerritos location, but the radiology technician wasn't available, so they referred us to the Cypress location. One thing I really appreciate about Carbon Health is that you can make appointments. We didn't have one, but we still didn't have to wait long at all. Anyone who has been to urgent care knows those visits can easily turn into a several-hour wait, so this was a pleasant surprise. This was our first visit, and I was impressed with how thorough everyone was. The medical assistant asked all the necessary health questions, which I especially appreciated because my daughter has a unique medical history. The doctor then came in, explained everything clearly, and my daughter was able to get her chest X-ray right away. Overall, I have no complaints. The staff was efficient, thorough, and made what could have been a stressful visit a smooth experience.

I know that urgent cares are pretty hit or miss nowadays, but this was a rare hit for me! I made an…read moreappointment within 24 hours because I suspected I had strep throat (lots of time slots available the day before) and this location confirmed that for me within 30 minutes. I've had strep before and received much less efficient and helpful care at other places, so it was refreshing. This urgent care has a spacious and clean lobby, and they were blasting the A/C on this 95° day, so that was nice. Check-in was simple and while they did accept my Blue Cross Blue Shield insurance, I still had to pay $100 out-of-pocket, but that's just my stupid insurance for you. All of the typical measurements and tests were quick, and the strep swab was the least unpleasant I've ever dealt with. The provider came in with the results five minutes later and was so friendly; she showed real concern for how bad my case was. Usually, I try to avoid urgent cares at all costs because I don't typically have good experiences. However, I would totally recommend this one! Glad a friend told me about it.

Treatment I received here was amazing! The Urgent Care is always kept clean and I can always rely…read moreon getting quality care! I would recommend coming here!

Second time here and as last time, excellent service, fast and efficient visit. Again here for the…read morehubby and Alejandro brought us back, very kind and friendly. The PA Fidel Andrade fantastic very caring and listen to my husband's back problems. Overall the quality of here was great. Hubby had pain shots today and Martha was painless (according to my husband) thank you so much. Won't hesitate to come back in the future. Still the BEST URGENT CARE in Cypress.