This lady is horrible and unprofessional. She ruined my dress and gave it back to me in pieces. I…read morehad to take it to someone else less than a week from my event. My dress was shredded and completely ruined. Horrible. Terrible. Awful. Disgusting experience. I'd rather try to sew my own clothes I'd have a better chance of looking presentable. She's also very very very rude and disrespectful. My dog has more manners than her.

Honestly this woman is not the most professional, but she does good work. She's the only one there…read moreat all hours, she does all of the work herself, that store is like her home. She does always run late but she always tries her best. Maybe I just have a soft spot for her because she reminds me of a sweet grandmother but if you just try your best to be patient with her she does good work. Maybe not the best business woman, but is a good person.

This place is the best. I have been using this cleaners for the past 22 years. I've never had…read moreany issues with the family/owners. They are super reliable and do amazing work. Here are all the services I've used several times. I highly endorse this business. Dry Cleaning Curtains Carpets Alterations (Formal and General)

The one hour service doesn't exist I was told it 's just the name of the business which I find…read moremisleading. I was there early morning and wanted a suite and shirt dry cleaned by the end of the day. I was told there would be an upcharge to have them done the same day. They did do a good job but they way over charged me. 31 dollars for a suite and shirt is over doing it. I read some reviews on google and most of the other people agreed with me and said they over charge and felt mislead by their signage inside and outside the store that says one hour cleaning.

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

Impeccable work. I originally started bringing my Canada Goose coats here to be cleaned and then…read moreended up bringing all my clothes. Worth EVERY penny. My clothes come back looking brand new every single time. I am so impressed with the quality and service. Abraham has helped me several times and he's been just a joy to work with. Overall five stars.

If I could give zero stars I would. I had a 6x9 oriental rug cleaned here. We were told the rug is…read morepicked up and taken to a plant that cleans rugs. My rug came back in the exact same condition, meaning dirty, as I gave it to them. Nothing was cleaned! I kept calling and was given the run around. They don't care. and there's zero customer service. They require prepayment before they would clean my rug. That should have been a red flag so that's on me. They've also refused to refund my money. I had a new company, The Carpet Cleaning Group, re--clean my rug and EVERY SINGLE spot was cleaned! The technician from CCG said it was clear the cleaners did nothing to try and clean my rug. We've been customers for 25+ years to this location. They've now lost a customer because they just don't care!!!!!!

Beware they destroy items with zero accountability. It's not shocking they removed the option to…read morerate the business on Facebook. I waited over a month for zero response or call back after they discolored my Canada Goose coat. This business doesn't prioritize customer service and lack respect for peoples belongs or time.

They always get it right, and they are always pleasant...even fun... to deal with. I appreciate…read moretheir willingness to attend to small things and their flexibility in a pinch. This is one of the best small business Ivan encountered in my 20 years living in Plainfield.

My experience here was amazing. From the quick response on Yelp on whether or not they could…read morecomplete my alterations on tight timeline to coming up with the best way to alter my unique neckline on dress to having my order ready early and their easy, quick and clear text communication about dress being ready. Then - to top it all off - the dress looked great. The price was also reasonable.

I was originally supporting another small cleaner business in Andersonville, and wasn't thrilled…read morewith the customer service so my handy dandy Yelp came through to help me find a better alternative and Loyola Cleaners popped up. Here's my 2 cents... 1. Customer Service 5/5: the business owner is Enrique (I think) is professional, kind, and goes above and beyond for his customers. 2. Cleaning 5/5: Clothes always come back looking brand new! 3. Price 5/5: Very reasonable, dare I say cheaper prices than other local cleaners. I found my new cleaners!

Provides excellent and friendly service. They will accommodate speedy requests, and my clothing is…read morealways returned in a pristine state. I have lived in Rogers Park for more than 20 years, and this is the best dry cleaner in the area.

I'm not from Chicago but I do love the city so I come as often as I can. I was there for more than…read morea weekend and needed some laundry done, I called and spoke with an Elle who answered all of my questions in depth and provide extra context which make the process easy. There was a delay with pick up AND delivery BUT Chicago traffic is known to be one of the worst traffic places so I gave them some grace with that. I wasn't driving them my laundry so I can't complain about traffic, they spared me. I'll be in NYC in a month or so and I'll use them again. I'm glad I called cause I got a promo code that was so easy I didn't have to write it down.

They simply did not show up during the pick up window. When I contacted support, no response.read more