I needed a shirt and a pair of pants cleaned for a wedding. I procrastinated and took them in on a…read moreThursday. I asked the guy when I could get them back. He told me Monday. I explained that I'm going to a wedding on Saturday and he told me no problem. Each piece was $5 and they prefer cash payments. I was nervous about time frame and went in later that day to double check about getting my clothes on Saturday. She assured me Saturday by 10:30am. I showed up on Saturday at 10:30 and viola my clothes were ready. I appreciate the quick turnaround. Keep in mind the price on your ticket are for the clothes and tax will be added at pick up. Also I think I looked great for the wedding. Thanks

Very good service customer service and quality. Will be…read moreback again very soon. Reliable and clean

Do not go to this business. They are crooks. I took some items into be cleaned. They originally…read morequoted me $80 and it would be a week. They left me a message that there would be an upcharge of $30 because it was harder to clean. When I went back after a week then said that did not send it out yet. The guy tried to charge me double to clean it. I told him I got a message it was only $30 more. I went ahead and reluctantly agreed to that. He said again it would be another week. When I went back a week later. He said again that he did not send it out and wanted me to prepay for it. I refused and just took my clothes back. This place is shady extortionist. I would not do business with them.

We have used them several times now for both formal occasion and everyday outfits and they've done…read morea great job. Fast, friendly, affordable, and great work.

Recently, I brought in a pair of Bermuda shorts to Nura that were way too large in the leg area,…read moreapparently due to the brand's sizing and fit. Since I ordered them online, I had no idea just how oversized they were until I tried them on in-person. Honestly, they reminded me of maternity pants, which isn't really my style! I went on Yelp looking for an experienced tailor, and used their quote request process to contact someone, Nura contacted me right away with an estimate of how much it was going to cost. She tailored the shorts exactly to my specifications, took in a couple of inches, and now they fit perfectly. I couldn't be more pleased with the outcome. Of all the tailors I've ever been to in my lifetime, Nura is definitely the BEST. Her attention to detail is what truly sets her apart!

I've been looking for a tailor for years and am so grateful to have found Nura. I had some clothes…read moreI had gotten on sale that were a few sizes too big. She explained that she went to advanced schooling but beyond being technically very good she is simply an artist. It's hard to describe but there is something magical how she effortlessly pins and pleats the clothes in a way that not only flatters you but is an improvement on the original design. The dry cleaning is also very good. I had a stain on a very delicate white dress and they were able to completely remove it. Parking on Lincoln is free and very easy.

I took a brand new pair of pants here to be hemmed, tags still on…read more I pick it up, go home and take it out of the plastic and the zipper is broken. When I went back, he accuses me of lying and tries to sell me a new zipper. Didn't even offer a discount. Sleaze. I should have known that a tailor who is also a selling shoes and electronics out for the front of their shop might not be truth worthy.

Look, I consider myself at least a semi-reasonable fellow. Mistakes sometimes happen, and sometimes…read morea business has the misfortune of a mistake happening with a customer's first visit. Yet, it is how a business chooses to respond that makes the difference. Case-in-point: one of the shirts I dropped off was a victim of a battle I'd had with a bowl of ramen. The result was tiny oily stains on the front. Generally, dry cleaners have no issue with stains of this kind. Further, when I asked the gentleman behind the counter what chemical they use, he stated it was "Perk" (writing it out). I will assume he meant "Perc"c as in "Perchloroethylene", a chemical which dissolves oil. All this to say, when I picked up the shirt, the stains were still there. I called this out, and asked "Isn't perc. supposed to dissolve oil?" The response given was that the machine was very full. (By the way, isn't Perc banned in Illinois?) I am confident I pointed these out, but even if not "We're sorry, you did not call out attention to these so we were unaware" may have been be reasonable. What was said was not only a poor excuse, but also an indication of a half-hearted job. Stuffing a machine so full it cannot clean means nothing inside gets effectively cleaned. Now, I want to give them some credit where it is due. When the shirt in question was redone, the stains were gone. The other items I had cleaned were also done properly, and I've no complaints. Other than the half-hearted excuse, it seemed the clerk was knowledgeable, as he suggested which items should be laundered, and which should be dry cleaned based on their material, however, I am not sure how much confidence I have with this, as I'd been having these items laundered easily dozens of times without issue. Thus, based on my experience, Newstyle did a solid job making my clothes clean and pressed - however, this required two visits, seeing past an excuse, and comes with the caveat that the machine in use may be stuffed over capacity and thus unable to clean effectively.

Went in to have my winter coat dry cleaned and a small (1/4"x1/4") L shaped rip repaired. The staff…read morewere very friendly. However, when I picked up the coat I found that 1) the coat was not completely cleaned and 2) the repair looked like it had been done by a drunk person. The small tears are now replaced by a wad of stitching the size of a quarter and I'm not sure it can be fixed. I'll have to take it somewhere else and see. Long story short: I would not recommend this place as a cleaner and DEFINITELY not as place for repairs or alterations.

Prices are very high and alterations were sloppy. One item was dry cleaned without my request, and…read moreI had a mild allergy attack.

I have been going to this cleaners for the past 20 years. Service is incredible! Amazing customer…read moreservice and they take such a good care of your items. They are honest and trustworthy. I always recommend this place to all my friends and relatives. My clothes always look fresh and well taken care of.

I found this place on Yelp because I wanted a place that did dry cleaning and alterations to alter…read moremy wedding dress. They did not disappoint. My mom couldn't understand why I would drive an hour to get my wedding dress altered but when she saw the quality of the work she was impressed. I wasn't going to get the dress hemmed but thankfully they suggested it. I would have tripped walking down the aisle! I came in two and a half weeks before my wedding that the dress was ready 10 days later without an extra charge.

I bought a few things in to be mended. Not only did they do a great job, they are so reasonably…read morepriced. I love this place and I am so happy to have found it.

I like this place but you guys need to stop stapling tags into the garments. It's so frustrating to…read moreget them off and it's ruining the tags.

This is one of the best companies I've ever dealt with. We had a disaster in our condo and they had…read moreto come and take all of our clothes. They were kind, professional, and so easy to deal with. They cleaned and inventoried everything and when we needed some of it back, they brought it right to us. Someone answers when you call and is always helpful.I can't recommend them more highly.

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

I really want to support businesses like this given the environmentally friendly approach, but the…read morepricing makes it difficult to justify as a regular option. At $15 for pants and $5 for a dress shirt, weekly drop-offs become extremely expensive very quickly. While I appreciate the mission and the quality, the cost feels out of reach for everyday use. I'd love to continue supporting this type of service, but the pricing structure makes it challenging to do so consistently.

They have expert tailoring available 3 days/week. The prices reflected an "expert" job., so I was…read morehopeful. I brought a number of projects including a pair of pants & jeans that I didn't want the legs to be so wide. The tailor suggested doing it so that you wouldn't see it. Both turned out very well and were nicely pressed as a bonus. On one top he added fabric he had so you couldn't see through the openings around the buttons, but the button placket was sticked down and I could no longer un-button it. He said he'd see what he could do but didn't think its would be possible. On another top that I wanted let out, he added fabric to the underarm which didn't have enough of a hem to let out. When I picked up an item that I had a small hole "re-weaved", I looked and still found a hole. I asked him to re-do it and he said he would do it quickly while I waited. He said it must be a 2nd hole. He came back with it in plastic. When I got home i saw that while repaired it was pulled too tightly and causing puckering. I brought it back to be fixed. When I picked it up all the work had been removed and the hole was back. I was told that the manager had emailed me and refunded me, saying that they couldn't do anything more for me. I checked for any communication and didn't find anything. Also, there was no refund of any kind from Greener Cleaner. Not happy here.

I wanted to love Isel's Cleaners, I really did. Maybe the employee here is right; maybe I'm just…read moreunlucky. According to her, I am the only one with these issues. If it were a one-off, I would be more understanding, but it seems as though more times than not when I'm here, something goes wrong. Also, as an aside, perhaps it's not the best idea to tell a customer who is upset that things are constantly going wrong that he's unlucky. Let me give you a core example of what I mean. In summertime, I brought in a down jacket to be cleaned and repaired after I fell off an e-scooter. Oops. The quoted time for the jacket to be cleaned and repaired was a week. I gave them two, and the jacket wasn't done. Once again, I was quoted a time of a week. I came back in two, and the jacket still wasn't done. The response given was that, and I quote, "You don't need it." Well, you know something? Maybe I don't, but you don't know that for a fact. Maybe I'm going to Greenland or something. Don't promise something if you can't deliver it, and especially don't do so twice. There was another incident where I was almost given a shirt that wasn't mine. Thankfully, I am the kind of weirdo who more or less knows the labels on the insides of his shirts. I recognized it wasn't mine. This did recur a couple months later when the shirt I was given was definitely not mine - I could tell by its pattern and design, which again surprised her. Yes, mistakes happen, but it's weird that this happened twice. I can only imagine if I had taken someone else's shirt home by mistake, and then that person would have come back saying, "Where the heck is my shirt? Why did you give it to somebody else?" There was also an incident involving another item I gave them to be cleaned, where the company to which they outsource out did a poor job, and there was still a stain. So, the item was sent back. When I arrived, I found the shirt wasn't done, and I wasn't notified beforehand. Okay, fine. So, I came back later at the agreed-upon time, and the shirt still wasn't ready because the company to which they outsource their cleaning still hadn't done a good job. I received no notification of any kind. At this point, I said, "Enough is enough." I took my items back, I took my money back, and I took my items somewhere else. Let me close on saying this: The employee here is very kind and very sweet, and the prices here are almost unbeatable. I urge you to give them a chance assuming: 1. You are in no hurry. 2. You carefully check to make sure that the clothes you get are your own. 3. Don't give them any expensive or valuable items in case they're accidentally given to someone else.

Elva did the best altering job for me! She is an excellent seamstress! I recommend her very…read morehighly!'