Honestly this woman is not the most professional, but she does good work. She's the only one there…read moreat all hours, she does all of the work herself, that store is like her home. She does always run late but she always tries her best. Maybe I just have a soft spot for her because she reminds me of a sweet grandmother but if you just try your best to be patient with her she does good work. Maybe not the best business woman, but is a good person.

This lady is horrible and unprofessional. She ruined my dress and gave it back to me in pieces. I…read morehad to take it to someone else less than a week from my event. My dress was shredded and completely ruined. Horrible. Terrible. Awful. Disgusting experience. I'd rather try to sew my own clothes I'd have a better chance of looking presentable. She's also very very very rude and disrespectful. My dog has more manners than her.

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

I really appreciated the honest insights from the management at Davis about the condition of my…read moredrapes. Their service is terrific, and they are nice and caring people to work with. I highly recommend Davis Cleaners.

If I could give zero stars I would. I had a 6x9 oriental rug cleaned here. We were told the rug is…read morepicked up and taken to a plant that cleans rugs. My rug came back in the exact same condition, meaning dirty, as I gave it to them. Nothing was cleaned! I kept calling and was given the run around. They don't care. and there's zero customer service. They require prepayment before they would clean my rug. That should have been a red flag so that's on me. They've also refused to refund my money. I had a new company, The Carpet Cleaning Group, re--clean my rug and EVERY SINGLE spot was cleaned! The technician from CCG said it was clear the cleaners did nothing to try and clean my rug. We've been customers for 25+ years to this location. They've now lost a customer because they just don't care!!!!!!

Beware they destroy items with zero accountability. It's not shocking they removed the option to…read morerate the business on Facebook. I waited over a month for zero response or call back after they discolored my Canada Goose coat. This business doesn't prioritize customer service and lack respect for peoples belongs or time.

They always get it right, and they are always pleasant...even fun... to deal with. I appreciate…read moretheir willingness to attend to small things and their flexibility in a pinch. This is one of the best small business Ivan encountered in my 20 years living in Plainfield.

My experience here was amazing. From the quick response on Yelp on whether or not they could…read morecomplete my alterations on tight timeline to coming up with the best way to alter my unique neckline on dress to having my order ready early and their easy, quick and clear text communication about dress being ready. Then - to top it all off - the dress looked great. The price was also reasonable.

Absolutely horrible customer service. Took brand new uniform shirts and pants here to be pressed…read moreand they burnt every single one of them. I had never worn them before and needed them for an academy I was starting, $300 in uniforms they ruined. They refused to reimburse me for the $30 charge in pressing them, ontop of the $300 in clothes they ruined. The owner refuses to call me back and is using the excuse that he's out of town. The woman who works the counter just kept repeating she didn't know what to do along with her drink attitude once I got frustrated with the poor customer service. She claimed she "experimented" with the fabric. She threatened to close the shop down before they refunded me. Overall these people are clueless. I HIGHLY DONT recommend this place!

I think they are closing -for past 3 months rarely open . Sign door says limited hours . I tried to…read morepick up my dry cleaning .and not open when said it was over a dozen times . I did finely get lucky and recently picked up my bundle of clean clothes

I was originally supporting another small cleaner business in Andersonville, and wasn't thrilled…read morewith the customer service so my handy dandy Yelp came through to help me find a better alternative and Loyola Cleaners popped up. Here's my 2 cents... 1. Customer Service 5/5: the business owner is Enrique (I think) is professional, kind, and goes above and beyond for his customers. 2. Cleaning 5/5: Clothes always come back looking brand new! 3. Price 5/5: Very reasonable, dare I say cheaper prices than other local cleaners. I found my new cleaners!

Provides excellent and friendly service. They will accommodate speedy requests, and my clothing is…read morealways returned in a pristine state. I have lived in Rogers Park for more than 20 years, and this is the best dry cleaner in the area.

They simply did not show up during the pick up window. When I contacted support, no response.read more

We are first time customers using the laundry service due to a broken washing machine. We were…read morepromised our clothes at 10a today, then it was pushed to 6p. It's now 8:15p and I literally can't get a hold of anyone to see what's going on. It's advertised as a 24hr service. We are going on vacation at 7a tomorrow, and they have all of the clothes we need. I'm appalled at the lack of support and customer service. Please do not use this company. Update: it's now almost 8a the next day and we have not heard from anyone about our clothes. The website states they have "amazing customer service" that is "round the clock." This is clearly not true. We are now late leaving for our vacation and have to wrap our heads around the fact that are clothes are missing and/or not arriving today. I can't get a response via email, phone, chat or social media.