I have been coming here since my dog was a puppy over 10 years…read more Great doctors and staff. Everyone is very friendly and caring. I highly recommend this practice and always have a positive experience coming here. I am so thankful for the doctors and staff at VMC.

I could not believe that I had to file a civil complaint to get a refund I was owed. I won…read more Now vet med center is supposed to pay the judgement and they are dragging their feet. Interesting that when you leave for a visit you have to immediately pay but they don't practice this is paying their debts. This place changed so much. I was told the ownership changed. Look at their pricing before you get an appointment. Shame on vet med center. $$$$$$ I guess they want the sheriff to do the collection of the debt they owe. Then they post that it is an ongoing legal issue. The only thing that is ongoing is that they did not pay the judgment.

I was amazed by this place, the staff were incredibly knowledgable, friendly, caring and I could…read moretell they were there to help my pet not just take our money. I would recommend everyone go here!

The actual care our pets have received at Eagle Rock is generally very good. Dr. Lewis in…read moreparticular is exceptionally caring, listens well, appreciates our concerns, answers our questions thoroughly and is typically very compassionate. Additionally, the staff is generally pleasant, conscientious and professional. But - and the but is substantial - Eagle Rock's policies seem to almost always necessitate expensive additional, many times unnecessary or repeatedly declined tests, shots and treatments. There has never been a "quick stop by for a vaccine" before boarding or "can you take a quick look at this" with Eagle Rock in the 5 years we've gone there. There is always an upsell for something additional. After a recent upsell on an annual exam only 7 months after the last annual exam, I calmly explained that the only reason we needed to come in was for the shots. I was told the recommendations were Eagle Rock's policy; I was offered a call back from Dr. Miller, who is listed as Eagle Rock's owner on their website. Dr. Miller called me back, and when I suggested we plainly acknowledge that for our 3 (rescued) pet household, Eagle Rock's veterinary practice management and visitation monetization strategy was starting to wear thin on us, Dr. Miller condescendingly denied even understanding what I meant by "upselling" or "practice management" (both core ideas presented at virtually every veterinarian trade show in existence - Google it). He then followed up with a parochial lecture on "standard of care" which implied irresponsibility on my part ("maybe you don't think your dogs require so many visits, but they age 4-5 years so we want to see them again") and - with the suggestion that I bring our dogs to Petco for vaccinations since "money is clearly an issue" - a cheap one as well. I ended the call with "Well clearly I have been 100% mistaken, nevermind". I can't remember exactly what couple of words Dr Miller said, but the unmistakable tone was "Yes, clearly *you* were mistaken." The customer doesn't always need to be right, but any business, if they don't agree with the customer, should at least acknowledge their opinions and experiences. But if a business chooses to belittle a customer, they won't be a customer for much longer. Have it your way, Dr. Miller. One less family of pets for you.

I came to here for my parents dog who was getting a nail trim. I was advised that I needed him to…read moredrop him off on the side. Once I came in, I told the young lady I was dropping him off (which I wasn't dropping him actually off but she informed me he did not have an appointment). Once I spoke to my father on the phone everything was okay. ‍ They were very quick even though the miscommunication from the young lady in the front told be they were busy.

I had my first appointment at West Orange Animal Hospital on January 30, 2026. I'm a new cat mom…read moreand brought my two tabby cats in for a check-up, vaccines, and a nail trim. I was nervous for them, but I ended up being so pleased with the visit! The vet tech was amazing--friendly, gentle, and very helpful. The doctor was knowledgeable and kind, and she took the time to answer all of my questions. I had to go back for a second shot for both cats. The are doing great. The only critique would be the front desk could be friendlier.

I strongly advise against taking your pet to this vet. I've waited 2.5 years to write this review…read morebecause the experience we had here was so upsetting, and the impact on my dog and our family has been life-changing. We took our 1.5-year-old golden retriever here to be neutered, and the entire process was a nightmare from start to finish. When my husband dropped him off, the waiting area was full of dogs--an overwhelming environment for any pet, especially ours, who is naturally anxious. Later that day, the vet called me to say the surgery "went well," but then they added the following: "Your dog is very nervous and anxious. He even jumped when a tool dropped on the floor. He was one of the most difficult dogs I've ever neutered. When I used anesthesia to put him under, it didn't work, so I had to use more. That resulted in him 'deciding to stop breathing.' But don't worry, we have procedures in place to help him breathe again. You should have him checked by another doctor or a neurologist. You don't want this nervousness to lead to something like seizures." I was shocked and upset. First of all, blaming our dog for stopping breathing is incredibly unprofessional. Second, why would they overdose him with anesthesia if the first dose didn't take? I asked if he was okay, and they assured me he was but said they wanted to keep him overnight. Third, my husband and I questioned "Why on earth would we worry about him having a seizure? What does that have to do with anything." Four days later, I witnessed my dog have his first seizure at home. It was absolutely traumatizing and unexpected. When my husband called the vet to ask about it, the front desk staff made a shocking statement: "Oh, yeah, that's how he acted during his first seizure." This was news to us. My husband asked for clarification--was she saying he had a seizure at the clinic? She immediately put him on hold, and another staff member took over the call. They refused to confirm or deny what happened but said they were "worried this might happen." We ended up having no choice but to take him to a neurologist. When I asked for notes from the day of the surgery, they were completely illegible. It almost seemed intentional, as if they were trying to hide something. Since that day, our dog has had over 30 seizures. He is a completely different dog ever since - his demeanor, personality, and quality of life have changed drastically. We've had to try countless medications to help him. It's been a devastating journey, and it all started at this vet. I've never regretted something more than us dropping him off there that day. To make matters even worse, we can't find any daycare place that will allow him to be around other dogs because of his seizures. We can't give him tick and flea medicine because it can trigger seizures even more. We can't give him ANY kind of anti-anxiety medications because they interact with his seizure medication, further increasing his seizure risk. The list goes on and on. We can no longer have people over to our house because he gets extremely anxious--something that NEVER happened before this experience. Even going out for a simple dinner is nearly impossible because he can't handle having anyone else walk him. Keep in mind, this is a golden retriever--known for being friendly and easygoing. It costs thousands of dollars for us to go away for even a short trip because he needs to stay at a specialized facility capable of administering his medication and handling his seizures. We've even had to contemplate the unthinkable--rehoming him--because we're expecting a baby. The stress of managing his care is overwhelming, and in the end, who would even want a dog with such high needs? A dog that doesn't like to be around people, requires multiple medications a day, and has ongoing health challenges? I don't know what truly happened during his surgery, but I do know that this clinic failed him. The lack of transparency, the unprofessional handling of his care, and their negligence have forever changed our lives and his.

This place may seem on the surface like a great vet but it's a money grab. For the people that have…read morebeen here let me know if this is your experience. 1. You get told to NOT purchase vet insurance till you hear their pitch. Then you are pressured on your first visit to buy super overpriced pet insurance that "creates by vets for vets" with some reasoning that it covers everything which isn't true. I pay like $40 a month and theirs was like $150 or more. And it only covers major things. They are clearly getting a kickback on this, of course it was designed by vets. Secondly, have you gotten to the checkout to find out you were charged an exorbitant amount for something you were not told about. They charged us $65 to clean the dogs ears!! Wtf. Our current vet does it for free. 3. They immediately stuck us on prescription dog food that we had to buy from them at over $100 a bag. 4. They never call you with results, it's all on you. Which actually speaks volumes as to whether or not they actually care. Even if something was wrong, you wouldn't find out unless you called. 5. Some of the staff are Just self righteous. They will lecture you about going to breeders, they allude to "having issues" before they even examine the dog. If you are wondering why this is the only vet that isn't booked. This is why. So if you want to pay 30% or more for everything this is the place. We have at least 3 neighbors who have left here as well.

We have been with this Vet for the past 9 years. Very positive experience. We have 2 shibas. Both…read morelove the employees. They have a great, very responsive text message service which I find super helpful to us working parents. There are times I text them to set up appointments while on work call. I text them when I have questions and they generally respond in 30 minutes with detailed answers. They really get to know the customers and their pets well. Highly recommended.

My dog has epilepsy and takes seizure medication, which the vet failed to refill. They of course…read morerequire a visit for a refill (because $$). We paid for a visit and bloodwork, which takes longer than a human doctor's visit for reasons unbeknownst to me, and still no refill sent. We called the office, spoke with the receptionist, still no refill. My dog has run out of his medicine, and the pharmacy has given him two days worth of medicine to hold him over. Office is closed on a Sunday, so we have to take more time out of work to get this handled. Go elsewhere.

I have brought my rats to Dr. B several times. He successfully performed 2 mammary tumor removals…read moreand has been a great advisor. He is very kind with the animals (and humans)?and has great skill.

Killed my (young and healthy) dog. I saw "Dr" reading on cellphone how to perform a procedure, and…read moreI told her to stop handling my dog. She said okay, and took her hands off. Then suddenly, as I was discussing discharge, SATHISH went and continued what she'd said she wouldn't. I watched my dog die on the table. Only minutes after his writhing had completed did SATHISH ask if I would want team to use a crash cart to restart my dog's heart. Of course it was too late. Now, years later "Longevity" has surprised me again by sending a creditor after me and ruining my score rating with a massive bill I've never seen before. ROHINI TIRUMALA SATHISH has absolutely no idea what she's doing, and literally laughed and asked if this is the first time I've experienced death, then tried to give some spiritual lecture and blocked my leaving the room. SATHISH must lose license! Place needs to be sued and shut down! See many similar reviews... :(

I cannot say enough good things about the care and compassion provided by Dr. Wellington and his…read morestaff. I first started taking our dog Lily to Dr. Wellington a couple of years ago after I couldn't get an appointment with my long time veterinarian for months. The care provided by Dr. Wellington has always been thorough and professional. Recently, Lily, who was 14 years old, was diagnosed with end stage kidney disease and after Dr. Wellington dianosed and provided medication to keep her comfortable, my wife and I decided to euthanize her. The compassion and professionalism displayed by Dr. Wellington and his staff made a very difficult time much more bearable. We decided to have a private cremation. Lily's ashes arrived in a tasteful light wood box with a name plate and a condolence card signed by Dr. Wellington and his staff. All of this was packaged in a blue velvet drawstring pouch. My wife and I were truly moved by the respect shown for Lily and the recognition that her death was a truly sorrowful and difficult event. Thank you to Dr. Wellington and staff for treating Lily like the valuable and loved member of our family that she was.

Our two bunnies are being cared for by Dr. Wellington and his staff. Everyone has been wonderful,…read morefriendly and interested, and appreciated their followup on their care after being spayed and neutered, respectively. We are pleased with the level of care and glad we chose them for our Holland lops. We recommended to our friends and family and our mom is looking to adopt a rescue and will also be using Well Pet Animal Hospital.

After having my best friend Kobe literally kicked out of Pet Smart grooming we needed to find…read moresomething a bit less hectic with operators who are a lot more patient. Wheatens in general aren't easy but Wheaten puppies are basically impossible. Fortunately, that's where Once Upon a Tail came in. The two times we've taken him there, he's emerged looking great and perhaps more importantly, feeling great and not traumatized. For me, that's all I need. And, while they're certainly not cheap, in pet grooming you get what you pay for. Well worth the extra expense to keep him and us happy. Thank you!

This is my second time taking my dog to once upon a tail. They did a good job. Definitely recommendread more

Dr. Wilson at Cedar Grove Animal Hospital is incredible. We've been consistently blown away by the…read morelevel of care and love for animals shown throughout the office. Dr. Wilson always takes the time to thoroughly explain all options for our cat's ailments, and his guidance has been invaluable in navigating both our cat's heart disease and skin allergies. We can't thank him enough for his dedication and expertise, and we wholeheartedly recommend him to anyone seeking exceptional veterinary care.

I have to agree with others who have mentioned the disturbing indifference shown by CGAH staff to…read morelong-time clients. I simply gave up on them, as they have clearly taken on a workload that eliminates any chance of being flexible and results in very long wait times for appointments. The local animal hospital down the road is also a single-Vet practice and while they seem to be a bit more accommodating, I think that trying to maintain a practice like this in such a busy suburban area is a mistake. While Dr. Wilson may be a good Vet, that becomes meaningless if an ill pet cannot receive timely treatment and the owner is turned away by staff that is devoid of compassion and concern for the animal. If you live in Cedar Grove or the surrounding area, spend the extra 15-20 minutes to go to Oradell Animal Hospital in Paramus. The quality of care and service there is truly impressive, and they have the resources to provide any level of care, including emergencies. A small single-Vet practice cannot offer much more than routine care and will send you to local emergency referral centers for urgent situations, more complex care, imaging, etc. anyway, so it makes sense to drive a relatively short distance to obtain comprehensive care under one roof.

Dr. Mandeep Mini and her vet tech Ronny were wonderful -- I am so so grateful to them. They arrived…read morepromptly and were very understanding and gentle with us, which we needed in that moment. She waited for my permission at each step and explained what to expect. At the end of our very beloved Yorkie's life, I would have wanted her peaceful passing no other way.

We've really appreciated having a vet who makes house calls, especially with an older dog. It is…read moreso much easier and less stressful for him to be seen at home rather than having to bring him into an office. When we recently had a concern, she was able to come out within 24 hours, which we were very grateful for. She has been kind and caring with our dog, and having the option of vet care at home has been incredibly helpful for us.