I adopted 2 furry miscreants from Cameron Animal Hospital 1 year ago. It was love at first sight. Dr. Cameron, Dr. Houston, and Jenni were very thorough throughout the adoption process, getting vetted by the vet! The whole team showed great affection for the boys (I opened the carrier a few times for goodbye hugs) and they were extremely rigorous in explaining their continued care due to an upper respiratory infection. Not once did I get nickle and dime'd for product/food/medication, it's all about the kittens and their well-being. They're an amazing and dedicated group of people. Slow waiting times during the vet appointments are actually worth the genuine care my friends receive and I wouldn't trade it for an in & out experience. I didn't give a full 5 stars is because it took a bit of effort to get the files sent to their primary care veterinarian and I also had a very strange phone experience. Reception asked if I was "getting them declawed?" It was disturbing that a vet practice would offer this up and when I mentioned it to Dr. Cameron, he said he doesn't do that particular procedure. I'm not sure if it was a bad joke/test to see if I would say yes? It left me with a bristly tail. read more

Very caring and professional staff. Made time for our emergency, 3 weeks ago our family brought our fifteen years old border terrier there, He was having seizures ,later found out to be from a brain tumor. Dr Houston and Justin made a very difficult heartbreaking time easier. When we are ready to adopt another dog Cameron will be our choice. Thank you Dr Houston , Justin and Molly. John W. read more

Dr. Houston is a wonderful doctor offering great cure and gentle encouraging smile to our Senior kitty ! Great new food, a check up, and a bit of medicine restored her energy and if a cat can smile she did to see each of the pros at Cameron Animal Hospital. read more

Caring, excellent care. Not the speediest group, but worth the wait. Excellent rescue dog offerings. Check out petfinder for their offerings. read more

Cameron Animal Hospital has an amazing staff who genuinely cares for fur babies I adopted my two cats from them and have been going there for years. read more

I had a very long think before this review. My first draft was definitely less kind. I'd like to believe that this office cares about animals. But the lack of organization and communication causes the animals and owners to suffer. I really am not a yell about it on the internet person and I went back and forth on posting this. Due to this lack of organization and communication, you let my cat starve to death. Was she most likely going to die from cancer anyway? Yes, but did you make it even more stressful and painful than it had to be? No question about it. Receipts/timeline in the photos read more

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Amazing people work there. Kindness overflow. Always willing to help or refer to a specialist i necessary. Good advise. Compassionate heart

We attempted for over 3 weeks to get incredibly important medical records for our newly adopted pet from Cameron. We adopted an animal with significant prescription food needs (according to Cameron) and were given about 2-3 days worth of food from the shelter. We called Cameron over 6 times, emailed them multiple times - our vet called and emailed multiple times AND Chewy.com faxed/emailed/called them. They didn't care that our newly adopted pet did not have the food he needed for survival. Incredibly unprofessional. Would not recommend. read more

If, like myself, your pet is a beloved family member, the decision of who to entrust with their healthcare can be a scary decision. I chose my personal physician because they made me feel safe and I've never had to question whether my well-being was the priority. I expect nothing less for my family's care and believe the value of my Vet's bedside manner cannot be overstated. I trust Dr. Houston and her team with the lives of Sweet Lou and Jack, two of the best worst pups on the planet. My boys are grey bearded geriatrics these days and ,as such, require higher levels of care and attention. They've been visiting Dr. Houston their whole lives....long lives, no doubt because of this. Cameron's, I want to thank you for never making me doubt the hands I've chosen to place my family's lives in. You guys mean so very much to us. read more

Cameron Animal Hospital - Jack - Veterinarians Near Me - Montclair, New Jersey

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I have many pets and have been going here for many years. I primarily use Dr Houston. She is very knowledgeable and compassionate. She keeps up to date on new vet treatments. She takes time to explain any issues, giving pros and cons of different possible treatments, and then gives her treatment suggestion. She is willing to take the time to answer any questions the owner may have. The staff is polite and friendly. I have only used the other vet, Dr Miller, half a dozen times. She is very thorough and also willing to answer questions. I cannot imagine taking my pets any place else. read more

BEWARE!! I inquired about a cat they had JUST listed. I got a response stating kitty was still available, fill out the application. I did, then followed it up with an email to confirm they received it, which a Beth replied letting me know they did, but to give them a few days to review it and they'd get back to me. Well, over a week went by and I never heard from them. I emailed inquiring but they never responded. I have impeccable references, but they left me hanging without response. Not right!! read more

My name is Brian Knaus and had brought my 2 dogs to see Dr. Houston for a number of years. My dog Bridget had a large mass on her side directly under the skin which Houston deemed likely a lipoma and did not suggest that it be biopsied. I took Bridget to another vet yesterday to look at the mass and the vet recommended strongly that it be removed regardless, but that it be biopsied first to determine how and who should do the surgery. Just got the results of the biopsy and it is a cancerous growth (soft tissue sarcoma). Because of Houston's ineptitude as a vet, Bridget had this cancerous growth continue slowly growing for over 8 months. I can't put into words how disgusted and amazed at Houston's incompetence as a vet. read more

my furbabies are very happy and comfortable with Dr. Houston and Dr. Miller great service and care, they explain everything that my furbabies need and will need thank you very much greatly appreciated read more

Description of Complaint: On 2/16/23, I was charged $182 for bloodwork done on my sick cat who was not eating or drinking. Cameron was supposed to call me back in 2 days with the results. They did not. I called back on Thursday 2/23/23 at 8:03 am to inquire about the bloodwork results. The receptionist stated that someone would call me back today with the results. No one called me back again. I called again on Friday 2/24/23 at 8:04 am about the results. Finally, Dr. Houston called me at 9:37 am and said that the bloodwork was perfect. My cat was still not eating or drinking. Gettig worse in my opinion. She stated that they could do a $700 ultrasound. Unfortunately, only done on Wednesdays. She asked me to get a urine sample to check for UTI. I inquired about euthanizing my cat. She emphatically said WHY? I hung up and went to work. I got home around 9 pm on 2/24/2023. My cat got up from her carrier and walked about 5 wobbly steps and fell over. She died in my arms after 20 minutes of breathing. I called on Saturday 2/25/2003 at 8:04 am to inquire about cremation and when I can bring in my deceased cat. Molly stated that the computer was down, and they will call me back. THEY NEVER CALLED ME BACK. I called them again at 1:41 pm because I knew they closed at 2:00 pm. Someone gave me the prices for cremation and asked when I could get there. I told them in 10 minutes and hung up the phone. Cameron Animal called me at 1:50 pm. I did not answer the phone and did not go there. VERY CRUEL AND INSENSITIVE. I have never encountered a veterinarian who could care less about their clients. This used to be a nice place. I will never go there again. I really believe that they never did the bloodwork. That's the reason why they never called me on Saturday 2/18/2023. Took advantage of me. They just wanted me to keep bringing my cat back for additional tests. This should be zero stars. read more

First, it is clear that Cameron cares about the pets. We adopted from them - they were very careful to do thorough background checks on my partner and me, and they visibly took good care of the cat we adopted. We did not have any appointments with Dr. Houston, but she spayed this cat shortly before adoption and the cat healed very well; and, Dr. Houston prescribed her medications beforehand properly, as they have the desired effect on the cat. But, speaking of the medication renewals . . . It has been an absolute nightmare on the administrative end. We don't live in or near Montclair (we are in Jersey City), so we wanted to transfer the new cat's files and prescriptions to our nearby vet. We were VERY proactive about this, and started doing so way before the prescription we were given to start with would run out. Both of the prescriptions the cat had are common (as has been confirmed by our more nearby vet), and so it should have been straightforward and quick. We had to call several times - well over a dozen, I would estimate - over the course of several weeks to get this transfer done. At least twice we gave detailed information on the prescription (name, dosage, amount) and where we wanted it transferred, then the receptionist on the phone would say they wrote it down and that it would be done soon, and then . . . it just wouldn't happen. We would call the vet we wanted the meds transferred to a few days later, and they would say they didn't have the message from Cameron. We would call Cameron, and they said the notes got lost and they needed to take them again. We repeated this cycle a few times, and each time we kept getting new explanations for why this very rote thing was not completed. At some middling point, one of the receptionists started getting mad at *us* for "taking so long to get the prescription renewed," when it was their slowness and repetition that made that happen; at one point, the receptionist even insinuated that we didn't have the best interest of the cat in mind?? Which was a bizarre take, considering the lengths we were going to refill prescriptions that they were slow-walking. Eventually, I had to go to Montclair to pick up the renewal. We finally got them to send the prescription write-up to the nearby vet last month, and that vet handled everything within minutes. All in all, Cameron seems to take good care of the animals, but bad care of the humans. Now that we've finally got everything transferred, we are absolutely not going back. read more

Yikes. I never write reviews but am so annoyed I felt compelled. I called to ask a very simple question and encountered the nastiest receptionist who seemed legitimately pissed off to have to answer a yes or no question. I can't speak to the quality of vet care, but note to owner: your receptionist is the face of the company and sets the tone for your business - hire intelligently. read more

We took our almost 18 year old cat there this past weekend because she was in distress and they were the only one that could fit her in. She was seen by Dr Houston. She has kidney disease so they did a battery of tests on her and ran labs. $700 later and we still don't know anything. I've been calling for days to get her lab results and each time I call, they take my name and number and promise to call me back. They never call back! At least when Dr Miller treats her, she will call with the lab results and will take the time to talk with us and answer any questions we might have. Even when we picked her up that night, Dr Houston couldn't even give us the courtesy to talk to us. We had to talk to the receptionist and she couldn't answer my questions. Dr Houston prescribed her medicine that clearly says on the box "not for cats with kidney issues". When I questioned it, I was made to feel like I was doing something wrong in asking a question. Their reply is - she needs it and I need to give it to her. That's not acceptable! To not even call back to discuss her labs is unacceptable! Take my advice- DON'T GO THERE!!!! read more

These people charged me $159 for blood work, which now a month later I still have not gotten results! They keep trying to refer me to blood work that was done a month earlier, that has a result. Either refund me the money for the blood work that was taken on 3/25/2021, or give me the results! The next correspondence to Cameron Animal hospital will be from my lawyer, regarding this matter. And these people actually thought I would let them perform surgery on my dog? Pfftttt....... read more

Just horrible you cant them to call you back except when payment is due. Stay away! Place used to be real good but now its a dump!

I've been going here for years and have always had a great experience, and my fur babies have always been given excellent care. I love Dr. Houston, she is honest, sweet, and you can tell she absolutely adores animals. I adopted my cat, Winston, from them over 9 years ago, and I also bring my adopted cat Lola there who came from a horrible hoarding situation, and they have always received the best care and attention. I would recommend Dr. Houston to anyone. I would say that their staff now is better than years ago, they are super friendly and attentive. I unfortunately had to bring Lola there recently because she had breathing problems. They diagnosed her and gave her medication and she is already feeling and looking 100% better. Hands down, my favorite vet. Thanks for always taking sure great care of my kitties for years. read more

Still love Dr Cameron !! My bf needed to take his cat for his first vet check up, so we went here. The love that this man has for cats is so strong. I just love him. read more

Adopted a cat from them. Cat got sick and was brought to a emergency VET. The cost for 3 hrs was $1200. Want to get some of $ back from Trupanion but need records from Cameron to submit to ins. Try calling them u are on hold for ever. First u are caller #4 then 3 then 2 then 1 then back to #4 and this repeats over and over untill u hang up. WTH? read more

I found a small baby bird in a park in town that had clearly been hurt and the Cameron Animal hospital was so helpful and I was able to bring it to them to help rehabilitate. Amazing clinic really doing selfless work. read more

The most compassionate veterinarian I've ever had the pleasure of bringing my children to. Friendly professional four leg loving staff! Had a terminally ill kitty who required a lot of vet visits and medicine and they were willing to work with my financial limitations with mounting bills. Highly recommend! They also have a cat adoption operation they run out of the back of house/ foster homes and if you go through petfinder.com i believe you can find all the info and set up appointments for viewing read more

Cameron Animal Hospital - Quasar, formally Walter, adopted from Cameron. - Veterinarians Near Me - Montclair, New Jersey

I was Dr. Cameron's client for over 15 years and I have spent thousands of dollars at his hospital. He is a truly amazing and compassionate human being, very much loved and admired by many of us. Once he retired, he sold the hospital to dr. Houston, then the whole experience changed for the worst. I remember that one day I was running late to my appointment because I just had a surgery and wasn't feeling well but my dog was vomiting and he had to see the vet asap. So I called the office and explained everything the the recepcionist and asked if I could reschedule the appointment for later, which he did. Once I arrived, dr. Houston made us wait for about 90 minutes, she saw us sitting there but continued to call other clients. Once it was my turn, she said that I had to wait even longer because I was "late", although I was not, because I had rescheduled the appointment, which I explained to her. She knew that my dog was vomiting and I told her that I could not wait much longer because I made a tremendous effort to be there due to the surgery. She did not care about any of it and with her frigid face and expression repeated "you have to wait!". She humiliated me in front of the staff and clients and that was the day when I stopped being a client and took my business elsewhere. Michael the manager has no input on anything now, he just obeys the new ruler-boss. Prices have also increased since Dr. Cameron retired, the new owner is uncompassionate, money hungry and cero customer experience oriented. I do not recommend this animal hospital at all. read more

The staff and doctor at Cameron Animal Hospital are amazing, caring people. My sister's cat was there for extended treatment and they went out of their way to keep us updated on her progress. Their level of communication during this crazy time was exceptional. it's easy to see that they treat each animal like it was their own. So thankful to have them as our vet. read more

I have been taking my pets to Dr. Cameron for many years. He took very good care of my cat whom lived to be almost 20. I also went there for my 2 dogs as well. For some emergency visits with my dog, I would go to a vet closer to my home. I have to say that I rated this animal hospital a 5 start before Dr. Cameron left; however, it has definitely changed. The staff are not as courteous and very abrupt at times. They definitely do not show the same level of compassion. It just feels like more of a money making business now. I will not be returning. read more

I've only been a client for a few weeks but so far I'm extremely happy with Dr. Houston. One of my 9-10 week old kittens started showing signs of illness today, the staff and Dr. Houston made sure he was seen today and it was past closing time. As a first time cat mama I was freaking out. I'm truly grateful they were able to squeeze him in. I'm sure it was difficult especially since this COVID lockdown. He's already showing small improvements. Thank you so much! read more

My partner and I adopted a pet through Cameron who needs several medications taken multiple times a day. I can't speak to Cameron's capacity as an animal hospital because our pet thankfully has not been sick. Though her daily medications are common prescriptions, Cameron has been a nightmare in terms of administration. We are currently trying to renew a prescription and transfer it to a new vet - we have been trying for days. I have called multiple times asking for these fairly standard prescriptions to be transferred - each time a different staff member took physical notes, and promised to sort it out - then did not. Other times, a staff member would also tell me that they needed the vet (Dr. Houston, I think?) on call to do the prescription transfer, and that they would talk to her once she finished for the day, but this has yet to happen. I was ultimately told (after my partner and myself calling three times in the same day) that staff had been confused by my multiple requests for a prescription.....they had misconstrued it for a request for records. I was told that I needed to say 'RX' despite the fact that in multiple calls I listed the type of medication, dosage amount, and quantity as someone on the other end claimed to be taking notes - though I can't say that I explicitly said 'RX', I would think that listing medication in this detail probably suggests that I was not merely calling asking for records, especially since I had talked with multiple people about the importance of timing, that we were running out of medication and needed it soon. Regardless of this reasoning, our new vet has not received an RX (apparently Dr. Houston is off today so the RX will be sent tomorrow) or records yet, so it sounds as though the confusion was met with inaction. I'm concerned that this mediation will not arrive on time. I have had many pets before and worked with other vets - I have never experienced anything like this, pre covid or during covid. I think everyone here is kind, cares about animals, and is trying to do their best. And again, I can't speak to Cameron's actual veterinary work. I can speak to the fact that any time we've had to do something administrative, it has been a nightmare through and through. read more

I know Dr. Cameron over 40 years and he has always taken wonderful care of my dogs. He has a very knowledgeable staff and I always entrusted them with the care of my babies. I now live in Amarillo, Tx and hope to visit New Jersey one of these days and will certainly stop by to see Dr. Cameron. read more

Everyone there is so nice. They always take such good care of my pets. You can tell they're concerned when something is wrong. It doesn't seem like just a job to any of them read more

I have been going to Dr. Camerons for 50 years! since 1972. He was a compassionate , and awesome dr! ever since the new people have take over, they do not care about your pet. I have to wait 30 mins on hold for someone to answer,. 5 days for a vet appointment and then be told that " well we'll eventually get to your pet. My poor Cat was so sick and had had to go back mutiple times, and still not getting better, she started labored breathing and was given an appointment THE NEXT DAY!! I rushed her to the emergency vet, WHEN Cameron animal hospital should have admitted her way before she got to that point. THEY DON"T CARE and my cat died because of them... today i waited 30 mins on the phone for someone to pick so I can get prescription cat food and was told, well we'll call you back.!!!! if i could give 0 stars I would and this has been going on since January, I will never bring Another pet to them ever. read more

I have brought 3 of my dogs here and although you will wait almost 30-45 min to be seen with an appointment, they are great and truly care for the animals. The waiting room is rather small and their system is quite out dated but if i ever have a medical emergency i trust them and would go out of my way to go there. The staff and doctor's are great, i have to say i honestly don't go there anymore only because parking is a disaster especially during rush hour or weekends and i found myself sometimes running to my appointment. read more

So disappointed. I called to make an appointment for my two dogs and specifically asked for a time when it wouldn't be too long a wait. I was given Monday at 8:40am. I arrived at 8:20am, filled out all paperwork and sat and waited. At 9:15, when I still wasn't seen. I asked about my appointment time. No help at all. The front desk was cold and unsympathetic to me needing to get to work. I never got seen. I left at 9:25am. I am new to the area and WON'T return here. I will look around for another place to take my dogs. read more

Terrible customer service. Only went here because the cat adoption center was already using them... bad parking situation too. Very unorganized and didn't call to follow up in concerning test results. read more

Tres Delinquentes. This is what I call my 3 cats of 14+ years. I had a really bad experience with a vet 5 years ago, and none of my cats had been to a vet since. That was until one morning about a month or so ago I woke to find one of my cats drooling all over the place like a bulldog. It really worried me, so I figured it was time to find a new vet. As luck would have it, there are two different vets close to me, each about a block away. After comparing numerous reviews I chose to take Nana (felinus slobberingus extremus) to Cameron Animal Hospital. I called and explained the situation that morning, and they fit me into an appointment that afternoon. I've walked by this place I don't know how many times and never realized it was there. At first glance it just looks like a law office or something in the middle of the block. I walked in, and it looks like a small, old courtroom inside. I told the woman in the front who I was and filled out some paperwork and waited (not long) to take Nana back to be looked over. While waiting for the vet, a few of the assistants had walked by. All of them took the time to stop and say Hi to Nana. That's kind of important to me. You want to be in a place where all the employees actually love animals, and it was obvious from the time I arrived until the time I left that this was that place. So, the vet got a brief look inside Nana's mouth and while expecting to see possibly an abcess, saw nothing. So the vet asks if I have any plants. I replied that I have a bamboo plant, it's up high where the cats can't get to it. Then the vet's assistant (sorry, i don't know the proper term for these professionals) looks at me and sternly asks, "Do you have any OTHER plants?" me: "Lolwhut?" Oh, I know what she means..."Oh, no." She looks at me suspiciously and i had to laugh again, "No, none, I don't even..no." Then she asked if I was on any meds, or could have possibly left any "pills" lying around. I'm thinking to myself, "I guess if I were looking at me I'm sure recreational drugs wouldn't be unfathomable..." but I responded honestly that no, there's no way the cat could have gotten into my excedrin or anything else. Anyway, they figured out that Nana had merely managed to somehow bite the back of her tongue and this was what was causing the bulldog-slobber effect. They gave her a shot and me some liquid meds to give her for a week. They asked me to call at the end of the week just to let them know how she was doing. She was done drooling by the end of the day. Before I left, the assistant that was persistent in her questioning apologized to me and explained how just a week before some guy had brought in his cat that was drooling everywhere and was actually high as a kite after eating like 3 dime bags (lulz) but the guy wouldn't admit to it at first, and they REALLY needed to know so they could handle the situation properly. She said what people do in their own time is their business, and they're not concerned with turning people in, they just want to be able to save the animal's life. I told her I totally understood and actually appreciated the interrogating concern for my cat. =) Then she told me about another time when someone brought in a cat had taken X. Lulz. My cats Just Say No apparently. A week or so later Nana seemingly caught a cold/respiratory infection and I had to take her back . The other main vet there looked at her this time. Another shot and eye/nose drops this time. Nana received the same great love, even got a good comb-out and her nails trimmed this time while waiting for her meds. She hates when i comb her and trim her nails - the result is usually blood, so I appreciated that as much as Nana. Same thing as I left this time: all love, and asking me to call to let them know how she's doing. It's quite comforting now knowing this place is right around the corner. read more

The best animal hospital around. The first place I've been to that actually cares about the animals more than anything else. Dr. Cameron is an angel, the staff is wonderful. I got a puppy who comes to find out was very sick. The first vet bill was over 300 dollars, he brought it down to 150 and also gave me the option for payment plans. They will always fit you in, you may wait about an hour but their worth every second. read more

We love Cameron Animal Hospital!! Dr. Ruiz is amazing and the staff are super friendly. Our cats never get scared about going to the vet. The place can get super busy during the weekends, so make an appointment or try to go during the early morning hours before work. read more

The doctors are caring & easy to deal with. I use Dr. Miller & Dr. Cameron & both are compassionate & knowledgeable. Waiting time improved & the staff is very friendly! Parking can be a challenge but it is in the heart of Montclair so not unexpected. read more

Cameron Animal Hospital - Veterinarians Near Me - Montclair, New Jersey

There is so much to say, I don't even know where to start. Suffice it to say that my totally vivacious, healthy dog came here for a routine tooth cleaning. 3 extractions later and I don't know what happened, my girl is a shadow of herself and declining. They released her to me disoriented, not able to walk, not responsive....she took 5 days to recover, and that not all the way. I never received so much as a call from the Dr. I've been going to this practice for years and never had an issue when Dr. Cameron was in charge, but this new office is on my red flag list. There are so many better options for your beloved pets than this office, in my opinion: pet owners beware. read more