I have to say that my time there was not great but it wasn't terrible the people that work there…read moreespecially for one CNA Mariah she really cared for all her patients she deserves a raise. when i first got there she really noticed that i was in major pain and tried to make me as confortable as possible. When she told me about options about the shower schedule she had to do a bed bath on me and treated me with dignity and made me feel confortable. From that day on i knew that while she was there i was in good hands with a caring person. There was a few more people there that always made me confortable and these people are the reeptionist i always called her georgeous and she called me hansome she made me feel at home i didn't get here name and i am sorry. there was two more people that really kicked my butt in therapy and they were Agnes and Ross they really worked me because they knew how bad i wanted to go home and they did not take it easy on me i appreciated that there were days when i got back to my room and just exhausted. This is the reason that this review is not five stars and it comes down to privacy. This is more for the second shift when the door is closed to the room it is only proper to knock and wait to be answered before coming in to the room. They had a habit of just walking in the room without knocking. There was a couple of times where i was in the bathroom and they just barged in and opened the door. Even though it is a kind of a hospital vibe when the door to the room is closed it should be considered being private and the courtesy is to knock not just walk in the door. if i ever have to go back for rehab i would go back to avondale

Eric the social worker there dose not do his Job what a joke! the rn and the cna's are great.read more

just now-Edit My father has been living at Victory Centre of…read moreBartlett for a few months now. Due to the global pandemic, our application and move-in process was complicated and delayed, so our family was very stressed. I cannot say enough positive words about Starr and Vicki. They communicated with me regularly throughout the process to ease my stress and offer comfort. Even now, a few months after Dad's move-in, they still email or text me just to say hello and see how my Dad and the rest of the family is doing. These two women are kind and compassionate, and they truly helped our family through a very difficult time! There were times when I felt discouraged, so I would call Starr because I knew that her positive encouragement would make me feel better. She even called Dad to encourage him when I was worried that he was getting disconsolate. Now Dad is settled in at Victory Centre and he is very happy! He tells me that everyone is so kind and helpful. He says that the food is very good and he is happy with his apartment. He told me that it is perfect for him because he has privacy and independence in his own space, but he feels safe with the regular check-ins. He put it this way: "the staff makes themselves quietly known throughout the day." The staff is kind and they treat the residents with respect. I have been able to relax knowing that his medications are administered on time every day and he is being well cared for. The staff communicated with me regularly about my dad, and I have had wonderful conversations with Lora and others. One last note, we really appreciate that Victory Centre is taking the global pandemic seriously. They are taking every necessary precaution to keep their residents, caregivers, and staff safe! In comparing numbers of cases at local facilities, it is obvious that Victory Centre is taking the right precautions. I miss my Dad, and I wish that I could go and hang out with him in his apartment, but I know that he is in excellent hands! The caregivers and staff at Victory Centre are true heroes and wonderful human beings!

My Mom has been an extremely happy resident for about 6 months now. The reason for my…read moreprocrastination writing this review is the fact that I couldn't imagine how to write it without praising the 50ish staff by their individual names and departments!! The warmth, concern, heart, and genuine care they feel is palpable throughout. As a result, she and her friends are comfortable, engaged, well-fed, observed by such loving, caring, dedicated nurses and sweet aides, and I have such relief knowing that she is living a life with purpose and activity, and constantly tells me how much she loves it there, and raves about the staff and the residents. Actually, a client of mine told me how much his Mom loved it there years ago, and I thought of that when I first brought her to visit. Best decision ever!! She was very scared, hesitant, but they turned her around gently but quickly and she is back to her fun self again, and it is just wonderful. There are no words for the peace having her there gives me. It's a blessed Victory! When I asked one of her now great friends about his experience living there her first week as a resident he enthusiastically said "best group of people I ever met" - so true. Smiles are all over both staff and residents and I love just being around them, but my Mom is so busy now, I have a hard time finding her when I visit - I love it!! Once again, without mentioning names, if they are employed there, I'm describing each one with this glowing review, and because they mean so much to me, and consider so many dear friends now, I will not leave anyone out, because I will run out of room. Just know this attitude started at the front door on the first day, and never disappointed since. I know she is in good hands, and it means the world to me - and so do they. So grateful and lucky to have Victorius Vicki, their Lovely Chief, beautifully, gracefully, managing this sweet spot - oops, I mentioned a name...

They are AMAZING!!! Have only worked two shifts with them and have completely fallen in LOVE with…read morethe care and dedication the NURSING STAFF AND CNA'S carry!!! I highly recommend families and friends to look into long term care for a loved one here!!! Short term as well, matter fact any care. They are PHENOMENAL!!!!

The Fountains is beautiful, inviting and full of great energy. The staff and residents really made…read moremy visit special. Special shout out to Joanne Arnolde for her professionalism and knowledge of Senior Living.

I was hospitalized in Michaelsen Health's Acute Nursing Care Center for seven weeks, following a…read morelife-threatening infection involving extensive surgery. Everyone at the Center, from my attending Physicians, Nurse Practitioners, Nurses, Nurse Assistants, Occupational Therapists, Physical Therapists, Speech Therapists, to the Social Worker, Dietician, Housekeepers, and folks in the Cafeteria, treated me with the utmost level of professionalism, compassion, and thoughtfulness. I can genuinely say that each member of my healthcare team treated me as if I were a member of their family. I can honestly say that I would not have walked out of the Center if not for them...if not for each and everyone of them.

Very under staffed. My mom is now a patient there. When you call for help or assistance we have…read morewaited from 30-40 mins for help. My mother has not bathed or showered in 1 week. She said they have sponge bathed her which consists of being wiped down with diaper wipes. She is there for rehabilitation from a fractured femur and has gone to rehab 3 times in 6 days. I am more than disappointed. I called the front desk which took more than 25 rings to be answered when it was answered I asked for the nurses station and was told my call would probably not be answered because they were too busy. My mother went in healthy and completely aware of who she is and where she was. Last night she came down with a cold, fever, possibly Covid at 4:00pm the next day was finally given Tylenol to help with her fever. She was delirious and had no idea where she was. This place is awful. I am sorry we were sent here.

After having difficulties dealing with a certain doctor Crystal pines went to bat for me and…read morecompletely had my back and got things handled for me. I've been here for a year now and I can't say enough good about these people. And unlike what another reviewer said, I don't have money. They do the job and do it well! Thank you CP for all you do!

I am a volunteer who has been visiting several residents of Crystal Pines for years. I visit 1-2…read moretimes each week, and over the years, I have noticed how dedicated and caring the staff is of each and every resident. I have noticed the aides and nurses having a good rapport with their patients. I have noticed that all the rooms I visit are clean. I love how the bird feeders outside some of the residents' windows are filled with feed to the delight of the watching residents (as well as the birds!) There are all kinds of activities, parties, and games and outside entertainment planned for the residents--something for everyone. The staff makes sure every resident who wants to participate is included. The Crystal Pines staff, from this volunteer's eyes, is a caring, incredibly dedicated group of people. Their hearts are in their jobs and their love for the residents, who they see as family, is crystal clear.

I work EMS and brought a patient to this nursing home after a hospital discharge and I will say out…read moreof every nursing facility/ rehab center I have been to this place had the nicest, most caring staff. Everyone was extremely friendly and knowledgeable.

My father recently had a rehab stay at this facility after leaving Centegra after his lung surgery…read more My dad was resistant in the fact that he had to go to a facility for rehab instead of straight home, but that he did, made such a difference. During our phone conversations 800 miles apart, my dad expressed his genuine gratitude for the tender care and attention that every single member of the staff provided. My dad had a happy and successful stay. The PT and OT he received were excellent and if he ever had to go into a skilled facility again, this is where he would stay, hands down. My mother expressed her relief when she visited him and when she left at the end of the day. She knew he was being so well taken care of. Finding a quality rehab facility can be challenging as many of the reviews are negative posts. It's important that I share my family's excellent experience so that it may be easier for others to make a decision in their rehab facility search! Thank Valley Hi, for taking care of my father, Mr. Theodore.

Amita Hospice was incredibly kind and helpful to my father in his last weeks. The people working…read morefor them were very caring and knowledgeable, and I believe they made a big difference in the last weeks my father spent on this earth. They visited him every day and talked with him. They also spoke with the staff, so he would no longer be carted off too the hospital each time his condition got a little worse. He was 92, had serious dementia and trips to the hospital were both terrifying and pointless. Hospice made him comfortable, made sure he had strong pain meds when necessary and could be in familiar surroundings. They let me know when they thought he was living his last few days, which was nice. Their services really made his passing peaceful.

Speaking for a friend that moved into Three Oaks in at end…read moreof 2020 unfortunately. She said the food tastes terrible most of the time and the hot food consistently arrives cold, she is wheelchair bound and can not get around in her place well. Also the heating vents are on ceiling and she is too cold most of the time, she said not enough (convenient) outlets to use alternate heating devices such as an electric blanket or heater. Aides/ Nurses are in then quickly out, visitors not allowed because of covid and of course she/ they are lonely that live there. She is considering moving out as soon as weather warms up.

We could not be more grateful for the staff at Three Oakes assisted living. Mom and dad have been…read moreliving there for just over one year. Two weeks ago dads life changed and needed to be in hospice. We chose to do that at Three Oaks. The staff at Three Oaks worked hand-in-hand with journey care. The entire staff from the nurses, caregivers, fun department, dining room staff and housekeeping , front desk went over and above what was expected. They treated us as family and made us feel so comfortable as dad took his final journey to heaven. Thank you you were a blessing. The family of Frank Lahrman