Was quick to review the new Miramar Beach Hotel by Rosewood yesterday while waiting to order drinks, upon reflection I have reduced my rating from five to four stars. The hotel is gorgeous as you can see in the photos. I was impressed that it looks very finished, the landscaping is beautiful and you can't tell that a few weeks ago it was a chaotic construction site. The staff is wonderful and I was especially impressed by the valet Parking attendants. They were good sports, more than happy to take the cover off of the Fiat Jolly and let us sit in it. When we walked in, the lobby seemed almost over-staffed, again by helpful and friendly people. They didn't seem to have a whole lot to do as the hotel opened quietly and is fairly empty. Our focus was to get a cocktail at the bar. The Bar off of the lobby is very pretty, lots of dark wood and classic decor. The lighting is dim and romantic. As a result menus are hard to read. The light gray type is attractive but not friendly to anyone who needs reading glasses...guessing that will be the bulk of their clientele. They have many unique cocktails and as you would expect they are about $17 each. We ordered three and waited a fairly lengthy time to get them. Sadly one arrived with the promise that the others were right behind. Five minutes later we had the second one and ten minutes after the third. They were very tasty but a little small. Finding our server to pay the bill was another 20 minute experience. We hope that over time this bar learns to function more efficiently. I left my credit card and when I went the next day to retrieve it they didn't have it at the bar and sent me to the front desk. They didn't have it either and called the security office which is where left behind cards are domiciled. It is not near the lobby so it was 15 minutes til someone brought me the card. Of course I had to provide ID, and sign and date the official paperwork. Our favorite part was walking through the grounds to the beautiful beach deck. If you stay there certainly the beach front rooms will be the way to go. There is a beach front fine dining restaurant that will be open shortly. It will have magnificent views. There were a few people inside at the bar and evening a few people enjoying meals at the tables. We are assuming they might be friends of Rick Caruso's enjoying a special meal. As a local who grew up in the neighborhood, took swim lessons from Jacque and and provided hotel security my senior year of high school I'm excited to see the Miramar back in business after such a long absence read more

Rosewood Miramar Beach - The Manor Bar - Hotels Near Me - Montecito, California

We drove all the way from DTLA to visit the Dior pop up in the hotel and had no idea what we signed up for. This hotel is STUNNING. The atmosphere is gorgeous and the property is prime real estate (it sits right on the beach). We stayed for the night and enjoyed some small bites by the water. Cannot wait to come back and stay at the hotel! read more

See all

I Spent the day with family at the Miramar hotel. We had lunch at the Revere Room, drinks at the Beach Bar and wandered the immaculate and impeccably appointed property and shops. The service from the moment we arrived was amazing. The staff is courteous, friendly, accommodating and happy. Even if you can't afford the hefty rate for a room, it's worth it to visit and stroll this amazing property. read more

See all

The staff was truly the rudest I've had in years . From the beach staff to the pool staff . I was truly upset when we went the adult only pool and there was a child ( I don't care so I had my 19 year old son come down also go to the pool ) i was told it was over 21 .... As there is a 8 yr old swimming in the pool. I asked why they said 'special circumstances' so I asked to have a manager come speak to me ! I'm all about rules but they should apply to everyone is what I said ! Then because they allowed her they would allow my 19 year old son . The staff at the beach was so rude ! I would never be back after 2,400 a night for the smallest room . Unbelievable rude and racially profiling staff . I've had better treatment at Taco Bell read more

I'm leaving a 5 star review because of Gary. He welcomed us at the property and he was there when we left. He is 5 star all the way. We request him to help us with our luggage each time and will continue to do so. He makes this property feel even better than it presents. We were laughing all the way to the room and although we were sad to leave Gary made us laugh on our way out. He went above and beyond. Best bell service ever by Gary. We appreciate you. read more

Beautiful property! I know I would not be able to ever afford to stay at the hotel because of the high prices for one night stay but I love stopping here when I am on the way to Santa Barbara. Just to stop and walk on their beach and property is totally worth it. I had the chance to try their ice cream shop Scoops. It is located in the inside of the pool area and the theme colors are yellow and white. It's super cute and the flavors they offer are really interesting and tasty. I tried the milk chocolate and roasted pistachio and it was really delicious on a hot day staring at the ocean. read more

See all

Food was so yummy, the service was fabulous and the beds were so lush... gorgeous hotel read more

My husband and I had a wonderful experience seeing the new Rosewood Miramar Caruso property last week. Everything Rick Caruso touches seems to turn out Spectacular. We were on our way to Paso Robles for a wine trip but enjoyed seeing and touring the grounds and had a fabulous lunch at their Malibu Farm Resturant. Our server Robin was professionally trained and made our food experience five star. A great menu and wine list with a beautiful back drop. Loved seeing and hearing the train pass thru. Seemed like it turned back time a bit. Can't wait to go back. read more

See all

This experience so far has been pretty disappointing. I've been to other Rosewood property and always put them on par with Four Seasons. Unfortunately that is not the case for Rosewood Miramar. In all honestly I've been on property for 1 day of a 4 day stay so i will edit this if improvements are noted. Check is was out by the Valet due to Covid restrictions. We booked through AMEX fine hotels which offers a noon check in. (It is not guaranteed to be fair.) I was told at check in that it was not available but they would put a rush on my room. I was also told that no upgrade was available which is also a feature of the amex booking. Instead of being honest and telling me the room won't be ready until 4:00pm he said they would rush the room and would call me. We waited around until 4:00 pm arrived - still no call. We went to the front desk and complained and they said that we would need to wait another 1 hour. I asked for manager and miraculously a room became available. An upgraded room that i was told was not available 3 hours earlier. After we got to the room we were visited from someone on the hotel staff asking if the prior guest left a bag in the room. We looked around and found nothing and let him know. Then we were called and asked if we were confident there was no bag left in the room. It was borderline accusatory but we again confirmed that no bags besides our own were in the room. Dinner at Malibu the casual restaurant choice on property was pretty good. Food was excellent. Service was nice but not overly well trained. They sat us at a table in the entrance so constant customers and staff walking back and forth and lots of kitchen noise. Again not really their fault but a pretty B rated feel. Got back to the room and turndown service is a nice touch except they took off the flat sheet. We slept under only comforter. Never had that experience at any other hotel. Woke up and wanted to make coffee in the in room Nespresso but alas it was broken. Coffee was supposed to be available in the lobby at 7:00am. They were late in providing that. Went to Malibu for breakfast and they said that their would be a "short wait of 30 minutes". While a full house isn't their fault please don't patronize me by saying "short wait" be honest and transparent. Offer me free coffee while I wait. Make this a "Four Seasons" level experience. The cost of the property is equivalent. We now have come back to the room and ordered 2 breakfast burritos. We asked them to rush them as we have an appointment we can't be late for. They said "of course". That was almost 45 minutes ago. Burritos can't be the most complex thing to put together but that may not be fair as I have no experience. I have been fortunate to travel for both personal and business and stayed any many nice properties. We often host recognition events for our sales associates and am constantly looking for new places. This one does not make the cut. It is a beautiful property with nice beach access. I so want to love this. The lack of training and a true client focus is problematic. Certainly not an "A" level experience they I would expect from Rosewood. Last night- I can't get out of here soon enough. No turndown service for some reason and guess what- the Bill was completely incorrect. Rosewood- I beg you- correct the stain this property is putting on your brand. It really is sad. read more

Rosewood Miramar Beach - This was my good buy breakfast. Only cost $27.00. Look at the nice presentation. - Hotels Near Me - Montecito, California

I will start by saying that my review is based on the assumption that standards are a little higher because this is a top hotel/ $1600 per night. Pros: Beautiful property- overall this is picturesque and right on the water. Beach service which is hard to find in CA. The servers at the pool were very good and the valet were friendly. Cons: pretty much everything else. Told us over several hours that our room was "almost" ready only to have them finally tell us at 4pm that it was not. Offered us a credit for the inconvenience and then forgot to actually put it on our bill (I hate having to ask for what they offered). Service at the restaurant was odd... nobody ever asked how we were, how was our stay. It is as if the whole report had no personality. The hotel lacks any special effect. For example, no coffee service, no sunscreen at the pool (you can buy it for $30 though!), they forgot turn down service, overcharged us for minibar items we did not take. I hope management changes so that service and atmosphere can equal the beautiful property one day! read more

Very pricey. I called for the cheapest room they had and was told it was over 2k with taxes and fees. Ouch. Might be a great location but 2k for their cheapest room may not be what you are looking for. Check out the Coast and Olive inn. Rooms only 400 approx and very nice. read more

Fresh handcrafted cocktails, an oceanview, comfortable outdoor seating and gorgeous landscape. A destination location with a light crowd; my kind of party. Craft cocktails were an average of $15 on the lower end of the menu, not really a "happy hour" kind of establishment. read more

Rosewood Miramar Beach - Saturday Zen in Montecito - Hotels Near Me - Montecito, California

Do you remember the scene in My Cousin Vinny, where the train whistle wakes Vinny up at 5 am? Well, Rosewood Miramar Beach is nestled between Highway 101 and a freight train track. And you can hear both of them quite clearly from the Lanai guest rooms. I'm not sure what's worse: the constant freeway noise, or the intermittent train whistle. I even had a dream about being a janitor on a train while staying here... but i digress. The amenities are nice, the rooms are lovely, but the location between these two impossibly loud things will keep you up all night. read more

My youngest sister, a close friend and I were all born in the month of October. We had a joint birthday celebration at the Miramar Beach Bar last week with three more lady friends and we all had a blast. We were all seated in a nice sofa with the great view of the ocean. The cocktails and appetizers we ordered were very good. We all had a wonderful time together and will treasure these special moments in our hearts for a long long time. We received excellent service and we recommend this Miramar Beach Bar to those visiting Montecito in Santa Barbara county in the future. read more

The property is stunning. The setting is tough to beat, with the ocean frontage and beautiful mountains / hills in the back. The interiors of the main building and the bungalows are at the top of their class. No expense was spared decorating the bungalows. The gym has all of the equipment you would ever want. Again, all equipment is high end. Cocktails at sunset overlooking the beach and ocean were a highlight of the trip. The spa was amazing, where I had an excellent message. A very nice perk is the gleaming white Rolls Royce Shadow, that will take you to downtown for shopping or your restaurant reservation. The property has a unique hazard that they manage incredibly well. A high speed passenger train runs near the beach where hotel guests (notably unsupervised children) have to cross to get to the beach. Melissa should be commended. She was so pleasant as I approached we naturally began a conversation. Being in insurance for 30 years, I had to ask about how they handled this crossing. She showed me her own personal book of hand written notes, indicating when the trains are scheduled to pass. Some times were highlighted and I asked why. She said those times are when the trains don't blow their horns as often as the the others. So, she wanted to be in high alerts for those. Talk about dedication to her work!! And btw, she did this on her own. It wasn't from hotel mgmt. She should be commended for her great work. And she was a delight to enjoy a conversation. My only concern was the execution of their food service. The food, whether in the main restaurants, pool-side or room service was very, very good. But, how long the food took to be served, items missing from the order was a problem. When I had a beverage and ordered a snack, after waiting 45 mins for the food, I was informed the kitchen's printer wasn't working, so they had never made it. When I ordered room service, my food arrived without pancakes, which arrived 10 minutes later. It took almost an hour to get lunch by the pool, even though we ordered a few minutes before noon, presumably beating the crowd. The staff were pleasant, engaged and delightful. They just need someone to get the kitchen operations to the level expected of a property that charges $1,000 per night. read more

See all

A FIRST CLASS GEM hidden in the hills of Santa Barbara. I cannot thank SAURO MOSTI enough for everything he and his staff did to help celebrate my daughter's 21st birthday. With social distancing, we were able to have 15 Delta Gamma sorority sisters from UCSB and Fresno State celebrate at the Miramar Beach Bar. The service, food and drinks were incredible. And the view is something out of a movie. The entire day and evening was unforgettable. Thank you ROSEWOOD Miramar and THANK YOU SAURO. I will be back (without the 15 sorority sisters) and will be staying in one of your ocean front cottages. Thank you again - Gina Jones read more

Rosewood Miramar Beach - Brooke's 21 st Birthday at Rosewood Miramar Beach Bar. - Hotels Near Me - Montecito, California

See all

Hosted our son's birthday party at the resort this past weekend. All of the staff were so generous and helpful to us and all or our guests. Costs for the cabanas and catering were completely reasonable. Suite was clean and beautiful, although not inexpensive, but we felt it was well worth the cost. We will definitely be back. read more

Absolutely one of the most captivating rooms you will ever walk into. It's the Manor Bar. It's dark and sexy. Smells like rich leather bound books and live music. Top notch service. Pricey but well worth it. Beach is a walk away. read more

Wonderful location. Too bad the poorly trained staff and crummy service craps all over that. My grievances: -Room not ready at 3pm -Bell boys rummaged through my car (after I unpacked it myself for them) and they brought additional items into the room I didn't want. -staff at beach bar fighting amongst themselves yelling at eachother to "chill out". (Shut up surfer bro) -saw beach bar staff shaft people who were waiting for tables -was repeatedly told by the concierge to "make dinner reservations at carusos once we were settled" and low and behold the restaurant was fully reserved for Friday and Saturday once our room was ready -couldn't get ahold of staff via phone without repeated tries -asked to be transferred to a manager several times and they couldn't figure out the phone system apparently -"adult" pool only open till 7pm. In summary, most obnoxious guest wins. Be a new-money loud mouth and I'm sure you'll enjoy it. read more

3 stars. Property is nice but a bit much. Staff is not trained to accommodate guests expectations even a bit rude to be honest. I hope you're in good company when visiting because other than the ocean front property the experience was not delightful. read more

We stayed for five nights last spring. Property is gorgeous, units are lovely - we had a whole apartment it seemed like. Living room, wet bar, two baths - it would easily have been a perf NYC apt. Grounds are perfect. But... the service is so disjointed. Pool attendants are untrained. We got a package delivered and no one told us for days, until I inquired about it. Coffee in lobby is a nice touch in the mornings. Please offer a dairy free milk without having to ask for it though. Restaurant downstairs by the water (across the train tracks) had severely lacking service by the GM. However, there's a bartender - I forgot his name but he came from Belmond (which I love btw). He was fantastic. Overall, I won't be going back. While it's nicer than the four seasons nearby, it's nowhere close to the level of perfection at San Ysidro. If you're debating between them all, stop. read more

Excellent property by the beach. Beautiful ambience and great service. The food is good too.

I believe a wise philosopher once spoke of a place where thugs get in free and you gota be a G! He must have been talking about the Rosewood Miramar Beach! The vibes here are A+ from the minute you pull up (not sure what some of these other dorks on here are talking about). I was greeted while my bags were scooted away to the Bugalow, then easy check in process, nice little tour of the property, the works. Le bungalow était parfait! very spacious with fire coffee table book collection. TVs could have been be a little bigger. Couple quick amenity highlights: Rolls Royce Ghost / Starship piloted by expert tour guide Vince is readily available to whip you anywhere within three miles (and back) till 11PM. Do you know who George Washington Smith is?! Sit down and learn in a Rolls Royce Malibu Farms: honestly just going to say this is better than one in Malibu. Our waitress (s/o Jessica 10/10) guided us through the menu which was HEAT. In house baked breads, muffins, etc, house made sausage, fresh squeezed juices, I mean, list goes on. And great Views Beach Bar: Next level Views out here of the Pacific that go great with 5 Aperol Spritz's. Recommend bringing a whistle and conductor hat as the surfliner train will also pass on the tracks right on other side of bar deck Main Bar: nice and dark bar, comfortable chairs, late night jazz band Pool / Ice Cream Bar: didn't use either but looked great, kids Loved it Gym / Spa: phenomenal, great steam / locker setup and there's a personal trainer on sight too who can train you. I didn't end up using because I superset'd my chest but she could tell I was hurting after and offered me a cold towel as I left, really nice little touch Overall just a great experience, staff really get it here. Highly Recommend!! à la prochaine! read more

Staff is amazing here. Views and atmosphere is great for an evening dinner and cocktails.

On our first visit to Miramar Beach for lunch and to check it out shortly after it opened, we thought it incredibly strange that such a high rent district hotel chain would select such an odd location for a resort, between a freeway situated right on top of it and train tracks that literary runs right through it. And at first plush the theme came across a bit too cute and prissy. Although we really enjoyed our lunch there, we had decided this wasn't a place we'd put on our list of new candidates for booking anytime soon the next time we visited Santa Barbara. Well, last week was my 70th birthday and we thought it might be fun to stay one night each at the Miramar, San Ysidro Ranch and El Encanto accompanied by dinner at each resort. All three our lovely hotels, with San Ysidro Ranch having been our go to favorite for years. Having a chance to compare all three on the same visit we ended up being most surprised how much we enjoyed the Miramar. Although it is a nose to nose finish line finish, the Miramar Beach just nosed the other two out. The combination of Mid-Century Colonial exterior and California classic casual contemporary just came off as a really refreshing blend of styles. It just makes you feel good and gives you a bit of a spring to your walk. Caruso's and Malibu Farm are excellent restaurants. Of all the choices for dining in Santa Barbara and Montecito in or outside of the resorts are great. However, Caruso's and Malibu Farms decor and blend between indoors and outdoors from an interior design standpoint is just a class above anything else in Santa Barbara. The guest room carries the theme from throughout the hotel perfectly. A lovely blend of Hollywood Mid-Century and contemporary comes to play again perfectly balanced and paired. Whether you're young or old the blend has an appeal to a range of generational taste, which is not an easy thing to pull off. It also feels more expensive than the other two hotels and the square footage feels vast by comparison to the others for the price. I could go on at length about the hotels two restaurants, but I'll save that for a review about them separately. When you combine the setting, service and the quality of the food at both locations you'll enjoy a very special experience. But I can't help but put in a plug for Malibu Farms hamburger, it is one amazing burger, the best in Santa Barbara. read more

Excellence in hospitality is a subtle thing. It's the right mix of kindness and competence. The Miramar's poolside bar offers service and bartending that is unparalleled locally and on par with the greatest urban cocktail bars. Thanks to Jose and Miles for providing outstanding service. I've visited them several times and they are consistently great. I thank them for always making us feel welcome and providing a brilliant experience. Cheers, guys! Keep it up. read more

My husband and I usually go all out for our anniversary, because we try to maximize our limited time away from our kids. We spend the extra money for luxury accommodations, fine dining and romance because we are trying to do it all in a mini getaway. This year was no different. We celebrated our 18th wedding anniversary on this beautiful property. It is truly breathtaking, from the white grandeur of the manor house to the our oceanfront beach house that gave us a private viewing of the sunset. While the room was beautiful, I was extremely disappointed in the welcome amenities, especially given that it was our anniversary. The staff left us a welcome card to wish us well for our anniversary and 3 pears...that's it....nothing else. Nearly $1000/night room but they couldn't bother to indulge us with something more than 3 over-ripened pieces of fruit?! For all our anniversary getaways, from the Four Seasons SB, Montage LB & BH, Ritz Carlton Laguna Niguel, Villagio Inn (Napa Valley) and formerly Mandarin Oriental/now Waldorf Astoria Las Vegas...(I wasn't kidding about how we like to go "all out" for our mini getaways)... we have always received a celebratory bottle of sparkling wine, chocolates, cakes, chocolate covered fruit, etc. Here at the Rosewood Miramar Beach, I was lucky to receive 3 pears... When we ran out of the 2 bottles of Evian from check-in, we sprang $ for the sparkling water in the mini fridge. After the initial disappointment of the welcome, we truly did enjoy the views before heading to dinner. We had dinner at Caruso's where the service is still a work in progress. When you expect to have a fine dining experience, you expect the service to meet your expectations. The great restaurants will exceed them. Our server was informal and not attentive. He rarely checked on us because if he did, he would have noticed that we had not received any bread for 25 minutes and that our first course of octopus was still swimming in the ocean because it arrived so much later. So, thank goodness for the chef whose cuisine outshined the service that evening. The variety of fresh bread, the fresh pasta with uni and seafood pasta were delicious. We were too full for dessert but they did offer some cookies and a small "stale" tasting cake covered in whipped cream to celebrate our anniversary. (Psst, I think you can do better than stale cake). Next morning, we had brunch at Malibu Farms. I really enjoyed the brunch buffet and variety of options but we kept tasting "shucking" remnants of oyster shells. When you pay for luxury, you expect some modicum of it in the accommodations, service, amenities and cuisine. If Rosewood cannot rise to that level that people expect from it, others like me will leave disappointed... wondering why did we drive so far to experience so little. read more

See all

Where do I start with how much we loved Meg and the team at Rosewood Miramar?? They all were so amazing to work with and really took the time to make us feel special. We had our daughter's wedding on a holiday weekend so the hotel was busier than usual but you wouldn't have known it. They didn't skip a beat, they had such attention to detail and treated our friends and family like royalty. Throughout the planning process Meg really took the time to listen to the vision my daughter and her fiancée had for their special day and they did everything possible to make it happen. I highly recommend having any special event at the Rosewood Miramar, I guarantee you won't be disappointed read more

Do not believe the bad reviews! This hotel/resort is the most incredible place we have ever been blessed to stay at! Phenomenal room over looking the ocean, the resort is absolutely stunning (Mr. Carusso did it again..! Wow! This is quite possibly the most romantic, beautiful resort ever! Food, service, gym etc are top of the line. We live in the palisades and love what Mr. Carusso did with the village - he worked the same magic with Rosewood. The train is so quaint and we didn't hear a thing from our room - super sound proof. Tracy the concierge took excellent care of us organizing the wine tour etc. We absolutely love Rosewood - it is so unique & beautiful read more

See all

I usually don't leave bad comments, but this time I couldn't help it, I had many more expectations of the place for its exclusivity and price. My brother, my son and I stayed at this hotel on Labor Day weekend for a wedding, the reception was very good, friendly and fast, the room beautiful and clean, but it took MORE THAN AN HOUR TO TAKE MY LUGGAGE TO MY ROOM, causing me to be late for my dinner. In the afternoon at the night table ants began to come out and in the evening after arriving from my dinner I found a bottle of water, a glass and a little box apparently of sweets, very nice detail, but all FULL OF ANTS, disgusting, they didn't change me to an other room they just sent someone to clean the ants, but of course that did not solve the problem. On Monday when I was going back to my house I remembered that I had forgotten my High Heels I used for the wedding in the closet of the room, I called to give them to my family who was still in the hotel and according to them they searched the room and found nothing, I am sure that were left in the closet inside its box, the box was dark brown. In conclusion, they are not interested in having their guests leave satisfied with their stay and with plans to return, in two days I was there I had a very bad experience and they did nothing to reward or resolve their mistakes. MY HIGH HEELS STILL DON'T APPEAR. read more

Rosewood Miramar Beach - Ants in room - Hotels Near Me - Montecito, California

See all

Dates of stay: Sun, July 31 to Wed, Aug 3rd. Avg room rate was approx $2,400/night with tax but certainly worth every cent. The rooms were first rate plush with the best amenities and had spectacular views. Dinner at Revere Room Sun night for a bday celebration, lunch/drinks at Miramar Beach Bar on Mon & Wed. Lunch poolside on Tue. Best meal of the entire week for me was at Ama sushi on Tue evening, 5 stars and perhaps best Japanese cuisine in the entire area. The food was so exquisite that I had dinner again on Wed night. The beach was fantastic, spa was relaxing, and the hotel staff/concierge/valet was accommodating. A therapeutic escape where you can go to de-stress. Congrats- props to Mr. Caruso on a job well done well done. I would look forward to a return visit. A luxury.... I highly recommend if you can afford it. read more

My friend booked us this trip. It charged him prior to our check in, and they charged us an "incentive" at check-in. We have been going back and forth with the managers constantly to get our money back...We called prior to our stay and were making reservations to the restaurant, and we mentioned it was my daughter's birthday. They brought two champagnes to our hotel room "on behalf of the hotel" , and we even made sure it was on behalf of the hotel when we went to front desk. They charged 300$ for the champagnes to our room... and on top of that they said they're charging us the 2000$ for our room. THAT WAS ALREADY PAID FOR??? they said when you book they take the card information but don't charge it until the day of check-in...so why did they ask me for my card information once again at front desk if you have the card on file. No one disclosed anything to us I even checked their policies to see if that's true and don't see any disclosed information about charging at checkin. They charged his card too!! So I'm so confused... when we asked them about the champagne they said we asked for it when we didn't... we asked for an email copy and they didn't even send it because they can't! anyway save your money wasn't even that nice lol go take a trip to France or something read more

Stopped by for food and drinks at the Miramar beach bar. Beautiful setting but horrible food. Guacamole was store bought mush with nothing fresh in it whatsoever. For what they charge for food and drinks the food should at least be freshly made and have some taste. read more

This entire place is nothing but a stain on the community. Pompous staff, no service, outrageous prices. Don't waste your money or time. read more

I'll just start out by saying this property is absolutely stunning. The landscaping, decor, and furnishings give this place a very Hamptons-like vibe. It's quite picturesque. I had cocktails at the beach bar which were tasty, and the food was pretty good too. This does not come at a cheap price but you are at a beach front 5-star resort in Santa Barbara, so what do you expect? I had to knock off one star for customer service. At the beach bar today, the hostess was lovely, however I'm afraid I didn't feel that way about the rest of the staff whom I encountered. Our server barely checked on us and the food took forever. That's totally okay to be behind- I could see they were busy, but come on- at least check in every now and then. It was hard to get his attention, we felt ignored. When we flagged over a woman ( who we thought might be the manager?), to voice our concerns about our food being cold etc, she simply replied with " well we are behind today and running out of a food truck right now", and then walked away! This is not an example of good customer service. Now, I am CERTAIN If that had happened to us at the four seasons, they would be apologetic at the very least and likely throw in a few drink vouchers. That's the type of treatment people expect at a 5-star resort. However, my experience was only with two people and I'm sure there are lots of wonderful people who work here. I felt compelled to write this review only so they can make improvements, it really is such a beautiful place and I do intend to come back. Bottom line: I would still highly recommend coming here but wasn't totally blown away by the customer service. read more

At first when I saw the prices of the rooms, I balked. It's an objectively insane amount of money. Please read carefully: it was worth every single penny... and then some. Let me explain. From the moment you arrive, you're treated as if you are Federer strolling onto Wimbledon Centre Court. The level of attentiveness from literally every single employee was staggering. You're working out at the gym and the trainer sees that you are wrapping up, here's a chilled towel. You want a coffee? How's a complimentary ride in a Rolls Royce sound? Do you want to stay at a property where literally nothing will ever be an issue? Bingo. I could go on and on about the nuances of the room, the absolutely lovely amenities, the way walking on that pristine beach makes you feel, or even just the overall ambiance that has been sculpted to perfection. But, that would take far too long. I'll leave it at this: a weekend getaway turned me into a lifelong fan. If a Rosewood property is available in the city I am visiting, you'll find me there. read more

The setting is perfection. My friend and I decided to have lunch outside and cancelled our restaurant reservation. A glass of champagne each. Wonderful!! We decided to split a sandwich ($28) and 50 minutes later it arrived. However, it was half a sandwich. They didn't even pretend by using smaller slices of bread. It was a sandwich cut in half!! So my friend and I shared a quarter each!! I could not believe it and asked if this was the whole sandwich and was informed that yes, it was. It was a complete rip off. I have no trouble with the price. This place can certainly charge what it wants. But HALF A SANDWICH!!!! REALLy? read more

"We have a buyout - are you a member of the private party?" That's not the way I would greet a potential guest, so I called the front desk later, and they did clarify - the restaurants were open until later later in the day. Hmmm. Is this the best this hotel staff has to offer? May be a good option if you are a guest of the hotel, or a member of a private party, but not recommended for walk-ins. The rudeness of the staff was probably one of the low points, at least in terms of hospitality, during my vacation in SB. Memorable, but in the wrong way. read more

I truly do not understand why the hotel persists in claiming that the beach in front of the hotel is "private". No beach anywhere is private property. The beach is public property, no matter what the hotel would like to believe, and no matter what the clientele would like. Very very disappointing, and having enforcement officers who lie about the status is rather shocking. read more

Rick we are so disappointed. Yesterday we stopped by for drinks and appetizers at your Beach Bar. We assumed that we had waited Isufficient time to allow you to get your grand opening problems worked out. Unfortunately this is not the case. My wife and I ordered two different drinks, both looked and tasted almost exactly the same. The bartender never removed his sunglasses, even though the bar is shaded, so there is virtually no eye contact. The three bartenders were more interested in a young lady at the pool then two customers sitting in front of them. The appetizer arrived 15 minutes after we had completed our drinks and looked and tasted like they were out of a can. The bartender also had no idea I've how to run a credit card transaction. Sad. Very disappointing we are hoping this would be a great place to entertain our out of town Guest unfortunately my email to Seán Carney Managing Director, per his request, was never answered. I can only assume his apparent concern was all smoke and no substance. There is a problem with his food and beverage group that needs to be corrected quickly. read more