great services, good price. will book again. Very responsive if they need to be outreach.read more

Overall great experience here. My org needed a van to drive a bunch of kids on a trip, and the team…read morehere was able to give us the exact van we needed. The office was clean and comfortable and they were very friendly. The van met all expectations, and we will use them again in the future

I didn't even leave the lot before I decided that I wanted a refund…read more First, the car wasn't clean so I went back into the pickup area and asked them if it had been cleaned. The man who worked there assured me it had been cleaned. He went out to wipe the car down anyway and then we went our separate ways. Then, I went to load stuff into the vehicle and found SOMEONE ELSE'S LUGGAGE in the trunk. So, I went back again. He took the luggage out and again, we parted ways. As I leave, I get a notification on the dashboard that the key fob battery is low. I return AGAIN, and the man offers to teach me out to use the manual key. I told him that I wouldn't take it unless the key battery was changed. In this day and age, cars need the fob to use all the features! He told me that he didn't have another battery or another car. So, I told him that I wanted a refund. As he was processing my refund, he handed the key to me so I could unload the vehicle. The car door does not open...I try using the manual key. It does not open. The man tried multiple times. It doesn't open. We change the fob battery. It does not open. Then, while on the phone with roadside assistance, he figures out that he gave me the wrong key. Literally, the worst car rental experience I've ever had.

I'd highly recommend not renting from this place. I reserved a car for 12/24 at 8am. Showed up and…read moresaw the guys who worked there in his car in the lot. We walked in behind him to pick up the car and he immediately said - "why are you here, I called and a car won't be ready until 12." - I had no missed calls. He was very rude at that time but I didn't think much of it. We were his first and only customer. I called before heading back over for 12 and he said we would JUST have to wait - we were behind on a holiday Christmas road trip to visit our elderly mom/grandma for this holidays so we politely asked if he thinks we will get a car on that day. He responds rudely "I'll let you know when I know" and hangs up. We finally called back one last time after 12 and he said he had a car. I asked to confirm if it was what we ordered and he said it was a smaller car so we will have to deal with what's there. We ordered an suv because of the size of our group. Once again very rude - he said this is what you're gonna get and hung up. We then called back to cancel.

After a tree fell on our Mercedes-Benz SUV during a Thunderstorm on 6/6/26 , we had to get a rental…read morecar. Me and my husband greatly appreciate Enterprise Rent-A-Car of Great Neck Staff Maria Perez and Takara Lawrence, Branch Manager who were professional and showed compassion toward our unfortunate circumstance. Thanks again for all your help and assistance during this tragic incident. The rental car assigned to us was a Jeep Grand Cherokee which was clean and drove smoothly. We enjoyed the car so much, we started looking for the same type of vehicle at car dealerships. We have rented cars from other Enterprises but this location has proven to be the Best!! Thanks again.

After dropping my car off at the body shop, a team member- Raul, came to pick me up and drove me…read morehere for a car rental. The process was pretty much a breeze since the Geico claims adjuster made all the appts for me. The gentleman who helped me- I didn't get his name, was helpful, attentive & enthusiastic- him: "let's go car shopping!" Lol. There were only 2 choices- a white Toyota Corolla that looks like it's seen better days or a gray Chevy Malibu with TN plate. I went with that one because it's in better condition plus bigger- drove it for 10 days & it did not disappoint. They also picked up the rental from the body shop. Overall, I had a good experience.

What super service Call them up --- they deliver on time…read moreThey pick up too Wherever whenever They work seamlessly with your insurance co Cars are gorgeous clean and new and fancy Forgot every other rental car service This outranks them all

This Enterprise Exotic rental location provided the upmost excellent quality service any customer…read morecould ever ask for. I stumbled upon them by accident and I could not have been more pleased. Adel and his coworkers were absolutely amazing. The vehicle that I chose was ready to go when I arrived but I decided last minute to upgrade my vehicle and they jumped right on it to get my next selection cleaned and ready to go. While waiting for Ryan to get back there was amazing upbeat conversation and I just couldn't ask for anything more. I just want to say thank you guys and keep up the amazing service that you provide.

Outstanding service from start to finish! They delivered our new vehicle, picked up our old lease,…read moreand made the entire transition quick and easy. Judd and Andreano were great to work with--they provided excellent customer service and took the time to help us program our new car. They made the whole leasing experience seamless. Highly recommend!

I cannot begin to express how amazing everyone who works at this place is. This was the cheapest…read moreand easiest process I've ever dealt with when getting a brand new car. The communication throughout every step was so thorough and easy thanks to all the amazing individuals that represent this company. I can't wait to continue using them when my other lease ends.