I needed a transmission fluid/Filter change on my 2015 GMC Yukon SUV. If you know the pains of the…read moresealed GM transmission, just take it here. They know what they are doing: honest techs, the owner works in the office, and they are more than fair with their pricing. Job was done on time and at the price that they quoted over the phone. They'll get all of my drivetrain and transmission work moving forward.

This is your place for great customer service, expertise and most importantly honesty and integrity…read morein the way they run their business. Tim was so incredibly helpful, providing my options between BMW & after market parts to work with my budget, going over and beyond to get my car back up & running solid. It's so hard to find a mechanic you'd refer a friend to, but I will tell everyone I know to use this shop and continue to return for both my vehicles from now on. One of the most (and very few I know of) reputable and great businesses to support. Help keep this place in business with your patronage! We need more solid reputable independently owned businesses in our community we can trust.

JUST WOW! I get my 2019 Honda CRV maintenance and repair at…read moreChristian Brothers on Ruff Snow in Fort Worth.. Had maintenance including Oil Change 2 days ago. Drove to Dallas for Dr. visit today. On my dash was the symbol of an oil can which I looked up on google and in my haste I thought it meant LOW oil pressure. I am 35 miles from home, what should I do.. Called my Cb on Ruff Snore. Megan gave me the location of CB on N central in Dallas. Turns out I was 5 minutes from them. Called Cb N. Central, Joey said bring it over. Five minutes later walked in to CB. Long story short Tyler and Brandon-took care of me. Checked dip stick, drove car and then very nicely informed me that that Oil Can symbol next door o the life of the oil on my dashboard did not Mean Low Oil Pressure but remaining life of the oil. They did all of this in about 15 minutes and I left a happy "sheepishly semi-stupid" 78 year old guy. They are a class act in the auto repair business. Do not go to anyone else, you will come out way ahead!

Crazy over priced. My car went in with knocking noise, enough to pull over and get it towed to…read moreChristian Brothers. As stated by others, they charged $189 for the diagnosis which they said was my alternator. I've been around cars and I knew that was not the issue, however they tried to tell me the electrical system could cause the symptoms. The estimate was $1006.54 just to replace the alternator with $230/hr for labor and a $500 alternator. I questioned the high price and they said they needed an experienced technician. I was in a bind so I had to have them do the job. After it was completed, they took it for another test drive and now they said they found the issue. It was an ignition coil failing and they need to replace it as well as the 4 spark plugs for another $875. Asked why this was not found during the first inspection, they told me sometimes things like this get missed or are sporadic, pretty much it was not their fault. Again, being in a bind, I had to have them do the work and I talked them down to $1765 for the entire job which is still a ridiculous amount. They did not budge even though they knew they were price gouging. To prove my point, I called another service garage and got an estimate for the exact same job: Alternator replacement: $784 vs $1006 and this included a new belt which was not replaced by CB Labor Cost: $165/hr labor vs $231/hr Ignition coil and 4 spark plugs: $410 vs. $875 Total out the door: $1194 vs a negotiated $1765,. savings of $571 I'm sure they do good work and if you are willing to pay the price, great but the way they tried to justify the repairs and their outrageous prices put a really bad taste in my mouth. If I wasn't in a bind, I would never have had them do the repairs and eaten the $189 which is also bad practice charging for an estimate.

Jude was a very personal young man. He drove me back and forth from the repair shop. The staff…read morewas helpful and takes good care of me and my car when I come in. I trust that what they say I need is necessary and not just bumping up the service so that I pay for stuff I don't need.

I was told by another mechanic that I absolutely needed brakes right now. Christian Brothers looked…read moreat the brakes and said I would need brakes eventually, but not now. 5 months later the brakes are still ok. Christian Brothers are HONEST people!!!!!!!!!!!!!!!!!!!

Had my son's car fixed by these guys. Super job. Great communication throughout. It drives…read morebetter now than when we bought it! They did an amazing job. Props all around.

Family owned and operating with integrity. I would trust them with repairs and maintenance…read more Richardson is a great location.

This shop is amazing ! These guy know BWM and they shot you straight with your cars issues . Honest…read moreGuys work and run this shop .. Ask for Brent .

Went there for the first time for my 2016 X3. No high pressure upsells and went above and beyond…read morefor the service. It's a drive for me, but worth it for sure.

Stopped in on Sunday for my yearly state inspection, Ricky provided friendly and efficient customer…read moreservice from the moment I arrived. He greeted me right away and had my car in and out in less than 10 minutes. The entire process was quick, smooth, and professional. I truly appreciated his efficiency and positive attitude.

Professional and quick inspection. Great service, would recommend! Very kind and knowledgeable…read morestaff.

If I could give this place 0 stars, I would…read more I dropped my car off Thursday morning at 8:00 a.m. to have my door lock actuators replaced. Later that day, I was informed that my brakes and rotors also needed to be replaced. On Friday, I called about an hour before closing for an update. Carrie told me, "They're working on your car right now. Everything else is done--they just have to put on the brakes." I asked if she thought it would be finished before they closed because I had to work at 7:00 a.m. the next morning. She told me she would do her best and assured me not to worry because there would be a way for me to pick up my car, even if she wasn't there. She never called. The next morning, I returned around 10:00 a.m. after receiving no update and found my car still on the lift. When I expressed my frustration over the lack of communication, Carrie immediately became defensive and rude. Rather than taking accountability, she talked over me, dismissed my concerns, and spoke to me as though I were a child. At one point, she even got up from behind the desk and walked toward me in an aggressive manner, making me feel genuinely uncomfortable. Thankfully, the owner came out and completely changed the experience. He was professional, honest, and transparent. He explained that my brakes & rotors had not been completed because the shop had received the wrong-sized parts. He personally went to pick up the correct parts and had one of his best mechanics install them. That level of customer service was greatly appreciated. After I got my car back, I noticed a warning light on my dashboard that had never been there before. Carrie immediately implied it was my vehicle's issue rather than something related to the work that had just been performed, which once again led to a combative interaction. The owner stepped in, acknowledged they weren't sure of the cause, and asked me to return Monday when the technician who replaced my door locks would be back. When I returned Monday, Carrie's attitude had not changed. I asked for the owner's contact information, but she refused to provide it. I asked when he would be back, and she claimed she didn't know. Throughout the conversation, she repeatedly interrupted me, and at one point even told me to "sit down" as if I were a child. About ten minutes later, Andrew diagnosed and resolved the warning light. He was knowledgeable, informative, and explained that it was simply a minor oversight related to the previous repair. It's unfortunate that one employee overshadowed an otherwise positive experience. The owner and Andrew were exceptional, professional, and treated me with respect. Unfortunately, Carrie's attitude, lack of communication, refusal to take accountability, and unprofessional behavior made this one of the worst customer service experiences I've ever had. After reading other customer reviews, I was disappointed to see that my experience was not an isolated incident. Several reviewers described similar interactions with Carrie, and even her responses to those reviews reflected the same dismissive, argumentative, and unprofessional attitude that I experienced firsthand. That consistency makes it clear this is an ongoing customer service issue, not simply a misunderstanding. I sincerely hope management addresses it because the rest of the staff deserves better representation.

Called for a transmission fluid flush on my explorer lady told me $800 that's almost 3 times more…read morethan the dealership!! Na this place is a Rip off