Bear with me, because this is going to be quite a review…read more I had been going to Probilt for a few years, and had gotten good work done. I was happy I had found a decent auto repair shop. Then...it all came crashing down. I went in for a routine oil change over a year ago, and when I picked it up, they charged me and I paid and I figured that was that. The mechanic, (whom I'd not seen there before,) brought it out and asked me "Did they talk to you about the timing belt?" "No." I said. He then proceeded to tell me how the timing belt had "slipped a tooth already", and that it "can lead to engine damage." I said I'd look into it but he said it would be okay to drive. When I got in my car and started driving (it's a 5-speed 2012 Ford Fiesta,) I IMMEDIATELY heard grinding and there was little to no acceleration. Remember: it was FINE when I took it in, and I had just driven a long distance trip with no problems. I brought it in for a routine oil change. I stopped off and called them back and took it back in. The woman at the front desk remembered that she hadn't remembered to tell me about a potential issue. I dropped it off again and they continued to look at it. They called back a few DAYS later and told me that it had slipped and they don't fix that. I was livid. They said they weren't covering anything financially and that it was something they couldn't help with. These are people I had gotten used to seeing and had been on friendly terms with for at least a couple years. I went to get it towed back to my home. When I got there and spoke with the tow truck guy, he said he had been towing a lot from Probilt lately and they had apparently been under new ownership. That made perfect sense. The people on the phones seemed completely different than they had been and the new mechanic seemed more than subpar. It felt as if they were just churning through cars and didn't care about anything but the payments anymore. I will NEVER go back there, and I warn anyone else against this place. Hopefully, it shuts down soon, if it hasn't already. I notice most of the good reviews are from years and years ago.

Saved my butt in a tight spot. Took care of my blown head gasket and crankshaft gasket quickly and…read morefor a great price. Will return if I ever need anything else.

Very communicative. Open, friendly. Works with different car warranty companies and knew how to…read morehandle this for us. Quick turn around on repair work. Sent us an electronic link to view the diagnostic tests, with photos and recommendations along with prices of each recommended repair that we could pick from. I really appreciated the transparency.

I came here to get some work done on my 2004 Ford Ranger they did an amazing job, and even saved me…read moremoney on the parts. Mechanics and main man are all very friendly and good people. Highly recommend, I'll be coming back to them for any work I need.

If you've ever wondered what it's like to be gently robbed while someone offers you a courtesy…read moreinspection and a smile, Springdale Automotive is ready to show you the deluxe package. Came in for an oil change and a tire-related handling issue. Left with a quote that read like they were prepping my car for a space launch -- and I was footing the bill for the rocket fuel, the launchpad, and the emotional labor. They wanted to charge $137 to change a cabin air filter -- which, for context, is a job so easy you could teach a possum to do it with a YouTube video and half a chicken nugget. Spark plugs? $44 each. You'd think they were hand-sculpted from meteorite and blessed by a monk. And the alignment was nearly $300, which is double what any reputable shop charges unless the tech is using golden lasers and whispering affirmations into the steering rack. When I asked if I could provide my own HKS plugs (pre-gapped and ready), I got a hesitant maybe -- because God forbid a customer bring their own parts. Wouldn't want to interrupt the sacred ceremony of upselling with something practical. To be fair: they did complete the oil change. For that, I am grateful, if not also slightly concerned I'll find a "convenience fee" added to my next paycheck. TL;DR: Come here if you enjoy being charged for the ambiance. Otherwise, shop around. There are better places that won't treat your wallet like a suggestion box.

Great place to have your car or truck worked on. I had tires rotated and rebalanced. They were done…read morein no time at all. Will definitely return.

I'm 78 and am very wise because of it. I've dealt with…read moremany repair places in greater Louisville area in my 51 years living here. I've taken six vehicles to Certified for repairs over the last 10 years since moving to Oldham County. Since Steve sold the business a year or more ago, I was a little apprehensive to say the least because the service had been exceptional. Steve assured me I would get the same service from Nate, the new owner. There's been a huge turnover in the last year due to retirements, health issues etc. However, I still take my vehicles there because the service hasn't changed. Just as promised. The main replacement personnel are just as good or better. Honestly, integrity found there. They warrant their work! The two negative 1 Star reviews should be ignored. There must have been some miscommunication going on there in both those cases.

Terrible communication and overpriced. I took my car because it wouldn't start because they said…read morethey could look at it Monday. After they didn't call I reached EOD Monday and they said they would have a quote that afternoon but no call back. Called Tuesday and they said the same but they didn't Call back. Wednesday, AGAIN they said they would know by end of day but nothing. Finally Thursday they quote me $1000 to replace a module but ONLY after I asked did they tell me my car would work fine with a new battery. Then I was charges $500 for a battery because they spent hours "diagnosing" the car rather than just calling me to say "Your car is working fine with just a battery but we can spend hours diagnosing everything single thing so you can pay us more if you want." Before I get some reply to explain this away Certified Auto needs to communicate better about availability and the work you are doing. Bottom line: You can find better

Sunday my SUV's right rear tire went flat, AAA installed my spare, but I had to get the regular…read moretire fixed. Monday morning shortly after 7:00 a.m. I called Wildt and asked if they would repair my tire. In a very courteous manner the gentleman who answered my call stated that if I brought in in then it would be repaired and ready for me to return between 10:30 a.m. and 11:00 a.m. Upon arrival, the tire was taken -- my information given and that was it. At 10:45 I returned to the station. I was shown what was removed from the tire and presented with the cost of the service. The repaired tire was installed on my vehicle, the spare and all components carefully placed in required positions. The gentlemen treated me with dignity and respect along with what I considered to be a fair charge for such a valuable service. All of this also took place in over 90 degree heat. So based on this one service I will not hesitate to return when my vehicle needs future service.

we we're trying to take a motorcycle to this shop but they were closed, so they not only didn't…read morework on my motorcycle they had it impounded what scum they are ignorant greedy backyard mechanics BEWARE THEY WILL RUIN YPUR CAR

Rod's is the only place I take my car in town. I trust he and his team with my cars, and I'm never…read morelet down. Amazing value and service by the team over there.

Had a squirrel make a nest inside my front bumper and chewed the turn signal wires. Charming. I…read morecalled and spoke to Rod on the phone and felt comfortable after that conversation to bring my car in to have the turn signal wiring looked at. Dropped my car off with Rod and then remembered two hours later that I needed my windshield washer fluid reservoir looked at for a hole or crack. The mechanic there looked at both issues and fixed them within a day for a very reasonable price I will absolutely be returning to Rods for future car repair needs..

I was just passing through the area on the way back home, and had a minor issue with my good old…read moreHonda Civic--a panel on the underside of the car had come loose some, which was making an intermittent scraping noise--unnerving if you are 300 miles from home and going down the Interstate at 70 MPH. The folks at Probilt popped it back and place and put some bolts and a zip tie to keep it there, it only took a few minutes, and they literally didn't charge me anything at all! So, if you're ever in Jeffersonville, IN, and need some work done on your car, I think they deserve your business. Michael B. from Atlanta.

These guys have been working on my 1987 Chevy stepvan truck. Yes, it is 1987 truck. It is my old…read morefood truck and often has some mechanical issues. They are truly professional and very knowledgeable all around. Top notch customer service too. Damon is the man. He runs this shop smoothly and efficiently. Highly recommend this auto shop.

Hunt and Knight does a good job on Antique Trucks. If you like us you get busy in life and forget…read moreit is in the shop, it can be in there longer than intended. Another reason we would forget is b/c we kept it in the garage and I only drove it once a month. H &K would forget to call you with an update on it so our truck would be there for months at a time. Sometimes repairs can take awhile b/c they have to make the parts for old cars. I have heard some of the younger guys have to find you tube videos on how to fix old cars b/c they are not familiar with them. If you stay on top of your vehicle you will be fine. They work on a ton of cars so you can get lost in the shuffle if you are not proactive.

My Civic was overheating. I was assured the whole engine wouldn't have to be replaced... needless…read moreto say that engine has to be replaced. I was very patient. But at the end of things, I feel lied to. I'm out $2,000 I didn't have. For a car that's worth only a few thousand more... the people were nice at least and I didn't have to pay labor on the work they had to do after the $2,000.