This independent car lot has a friendly staff and trust worthy inventory. I have worked close to…read morethis business for years and would recommend them to everyone who is looking for a used vehicle.

From the owner: Liberty Autoplex selects only the best values from trade-ins, overstocked inventory, and auction…read morevehicles. We stand by every automobile we sell, and due to our low overhead, we can pass incredible savings along to you! Our friendly associates will help you find the car you want at a price you can afford. Years of experience and commitment to quality have earned us many loyal customers throughout the Northshore area. We can now bring that same great service to you through our website, too. Whether browsing our inventory online or in person, we can respond to your needs quickly and make purchasing your next vehicle a hassle-free experience. We also specialize in bad credit and no credit purchases. Finance with one of our reputable lenders, and we will walk you through the entire process. Stop by and see what we're all about!

DO NOT GO TO THIS SERVICE CENTER!…read more I scheduled a vehicle repair 4+ weeks BEFORE bringing my RAM into the dealership for repair (because they couldn't see my truck sooner). Four days before my SCHEDULED appointment, I brought my RAM there and dropped it off. I didn't hear ANYTHING about my truck until I called 15 days after dropping the truck off. They were supposed to call me back that day, but they did not. I called the next day (day 16), and they couldn't find my truck, my paperwork, or my keys. No records of my vehicle. They did call back once that day (at the end of the day), saying the truck was "finished days ago" and that they "forgot to call me." I asked what was wrong, and I was told that they didn't even look at the reason the truck was brought to the shop (likely needs a new PCM based on another shop's review). All they did was update software AND DID NOT EVEN LOOK AT THE ACTUAL ISSUE. My truck was left there for a specific repair, lost, and without a call when they STOPPED WORKING ON IT so I could get my truck, they just never even looked at the reason I brought it to the shop! I called back the next day (day 17), and they STILL had not looked at it the actual issue. I removed my truck from this service center. DO NOT GO TO THIS SERVICE CENTER!

I had previously brought my Jeep Wrangle in for oil change and tire rotation- always been please…read morewith speedy service. this time I took it in because of a warning light and a tire problem. First issue was the first available appointment was 3 weeks out. Parts had to be ordered (understandable) was supposed to be a couple of days. after not hearing from them, not able to contact by phone after leaving messages my husband went over there and was told mechanic was at lunch (10:30 am) after an hour or so was told mechanic was not there and they couldn't find the paperwork! When work was finally completed the bill shows work that I was told they recommended not to do. I had a tire throw a belt - getting new tires and was charged for a tire rotation (buying tires elsewhere) Will not return to the service center - and more than likely will find my next Jeep somewhere else

Rebecca is the . I went to Rainbow in Covington. Paid 150$ for an oil change and showed my recall…read morepaperwork from RAM. Asked them to inspect it. Oil change was so quick, and they said : oh its great, no recall. BS not even 72 ish hours later I get these flashing codes in dashboard. About being so many miles until my truck went into limp mode. This dealership was the closest to our BnB (new to area) and took it in. The lady at desk was the new service director (Taylor) and I explained the previous place and my utter disgust with them. Not only did this service center take it seriously, she was honest and said they would need 24 hours to inspect it. 24 hours later, they text me with news it was the recall. It took one week for them to get part, get it installed AND Rebecca went to bat for me and made sure RAM covered an additional faulty part, that had failed due to the recall part. I was ready to give up hope on dealerships here, and this place shocked me. I will gladly drive here to see both the awesome women who keep it real and honest. Even if I buy a home in another parish. Aggravating when service departments try and scam you. Rainbow actually sent me what looked like a bill for 240$ + last week...in the Itty bitty tiniest print at bottom it explained it was an offer for their extended maintenance package. Jack-holes!!! My mum or any other older person I know would have genuinely thought it was a bill and paid I am genuinely considering filing a complaint with BBB or whatever Louisiana allows for that shady/deceptive letter. Hands down I will recommend BOTH these women to anyone looking for service!!

I would not recommend Ross Downing Chevrolet Jeep Dodge to anyone…read more I brought my Jeep Renegade to them on a Monday after breaking down on Sunday. Initially, I thought it was a transmission issue, but after further inspection, I realized it was the brake caliper--a repair covered by my warranty. I had my car towed to Ross Downing, and that turned out to be a huge mistake. When I dropped off the car, I specifically told them the issue was with the brake caliper. Despite this, it took them over 24 hours to diagnose the problem. During this time, they claimed my car had electrical issues and multiple other problems that were completely unfounded. I reviewed the dash cam footage from my car and saw their technicians forcing it to drive forward, causing the caliper to grind and damage my rims. I also watched as four technicians struggled to figure out the problem, with one even stating, "I don't think it's the brakes." Their lack of basic mechanical knowledge was alarming. Eventually, they told me the caliper wasn't covered under warranty because the issue was due to a missing caliper bolt. This seemed deliberately written in a way that would avoid warranty coverage, despite other options they could have pursued. To make matters worse, almost all the additional issues they claimed existed were fabricated. My car has never had electrical problems, and I have records showing that my brakes were serviced in August by the dealership that sold me the car (Benoit Nissan in DeRidder). Ross Downing seemed more interested in trying to make money off unnecessary repairs than solving the actual problem. When I told them I only wanted the caliper repaired, they quoted me $153 for the work. Thankfully, Benoit Motors stepped up and paid for the repair because they are an honest and trustworthy dealership. If Ross Downing cared about doing quality work and treating customers fairly, they might get more business. Instead, my experience suggests they are incompetent and untrustworthy. I would advise anyone to take their car elsewhere.

I typically do not leave reviews, but I was so impressed with the service I received at Ross…read moreDowning GMC's Service department that I felt compelled to share my experience. Service Advisor Robert Mena helped me. Robert displayed exceptional expertise and clarity in explaining the required repairs and provided estimates for my vehicle. His customer service skills and professionalism were truly exceptional. Throughout the repair process, Robert consistently kept me updated on the progress and promptly informed me once the work was finished. I am sincerely grateful for his dedication and meticulous attention to detail. I was greatly relieved to have my vehicle repaired at a GMC dealership, where I had confidence that the repairs were done correctly and thoroughly, all while being affordable.

Ask for Landon Crane. He's new but he'll give you his best effort and make your buying experience…read morefun and relaxing. My friend and I were out looking for a new car for myself and my husband and we stopped in at Ross Downing. As a female, the first thing I'm looking for is how a salesperson approaches and responds to my questions. Landon was spot on. Professional, polite, not pushy but willing to take the time to answer all our questions, and we had plenty. He was never condescending or fake. He looks you in the eye and gives you the best of his ability, if he was u certain he got up and got the answer for us. The final aspect of what determines if I'm going to do business with someone is their handshake, Landon rocks his. I highly recommend you give him a call. Ross Downing has a great selection of vehicles, great staff, and a top notch up and coming salesman in Landon!

Great service department!! Fast, friendly service and always at a great price. My wait time is…read morequick and if I recommended service coming up, they always put them on my paperwork for me with prices

Incredibly unprofessional team over here…read more I had an issue with my Toyota Rav4 and brought it in for service recently. They yelled in my face, treated me like trash, and acted as if the problem with the car was my fault! DO NOT BUY A CAR HERE OR BRING YOUR CAR HERE FOR SERVICE.