I am a fan of H&M for my granddaughter. It's an easy place to shop with her to find fun fashion in…read moreher size and at reasonable prices. Men's, women's, children's clothing, some shoes, a few fashion items. The Fashion Fair store is convenient, located just east of JC Penneys. During the pandemic you must enter and exit through the mall entrance, so don't park in front of the building, expecting to walk in directly from the parking lot. Don't expect much service, either, but the store is laid out well enough to figure it out. Check out takes place in one central location.

Be careful when your teenagers buy something there, my daughter bought a hoodie and found out later…read moreit was ripped, next weekend we went back and we werent allowed to exchange it because supposedly it was already used, when not. I explained to the manager the situation, but she said it's their policy, and our responsability to check every single item, we just want an exchange, good hoodie, not the money back, I called costumer service and the same thing, but they said the manager in charge can make it work, but the manager named TRISHA in Fresno Fashion Fair Mall, didn't provide us with any help , I even asked if i could at least get credit for stuff like this or anything. I can't believe they couldn't make things work out, they just lost 5 costumers in my family, and I'll make sure tell all the people I know to keep away from this brand, and honestly how many of us ( imagine teenagers) have bought something to find later to have a little damage or something and other stores always try to work with us, but H&M didn't even try trying. Keep away from H&M

A five star review SPECIFICALLY for the young man who helped me behind the counter on April 11th. I…read morewas having such an issue with my debit card but he was very patient and helped me get it working again! I was getting very stressed out, but he was kind and helped me without making me feel inadequate. I love the dress I bought also! I think the purchase prices are worth the value too. 40% off most clothes and variation is sizes also keeps me coming back!

Stopped in on Thursday about 4:00pm to get a couple of outfits for my size 6-7 granddaughter. Found…read morelots to choose from today. There have been days when I have stopped in and not found a thing in her size. I was thinking they had stocked the shelves now that the kiddos are out for summer vacation. I appreciate that there are usually 2-3 cashiers working and even thought there may be a line of people, it goes quickly. Of course the cashier always asks if you want to SAVE on today's purchase and open an Old Navy credit card. No No and once again No. I'm sure I'll be back in to shop soon.

I had not been in this store for many, many years. I was nearby the other day and decided to take a…read morepeek inside. Two girls working there, neither said hi or offered assistance, but they conversed with each other. So. Many. Tee. Shirts. It was hard to figure out the layout, but I found a few shirts I liked. Really good prices there. I did notice when I got home...two same sized junior tee shirts were not the same. One fit perfectly and the other one snug. Checkout was fast and the girl who helped me was nice and friendly.

I had to give one star in order to review. They deserve a 0Went in to buy a couple things when an…read moreolder man tripped over the messed up tiles. He fell and hurt him self pretty bad. The women owners tried to tell his wife he was bleeding when he came in which wasn't true we seen him fall. The man was a diabetic said his wife and the owners had the nerve to say it was her fault for not holding on to him. They will never get my business. They couldn't take responsibility for it even tho he tripped over their broke tiles and messed up floor

I had a very different experience from the other Yelpers and am pleased to say that the 3 separate…read moreemployees that: greeted me, answered my questions, and completed our transaction, were all very pleasant. We found the neatest Dickies with great utilitarian pockets, material that are similar to my Fjallravën hiking pants, and great fit. My wife got some wickedly awesome Carhartt rain defender fitted heavyweight (sports) pants with fuzz inside! They don't even sell these type of warm women's pants at REI, Sport's Basement, or Sport's Chalet. You like to be warm and still have weather proof leggings with extraordinary mobility and utilize pockets? Well here you go! This visit was an overall win for us. Even considering that some of these employees could very well be seasonal or part time, I am impressed with their positive customer service.

Large store that carries a variety of clothing for children, men, and women. There are many…read moreuniforms as well as clothing for those who work in construction and farming. My husband loves the selection of Levis as they carry his size and style. Service is just what I like. You walk in and are immediately greeted and taken directly to what you are seeking. This store sits among the big box stores--Lowes on one side and Sam's Club on the other. Lots of parking.

They are tight with discounts. As an old customer I thought maybe I could get the 30% advertised…read moreapplied to sunglasses and a linen shirt. Instead I was told that the 30% was on the back room stuff which was old and outdated. You would think as a card member with a past of buying they would extend it to nice stuff. Except for the salesman I was totally ignored. If you don't buy here every time you come in they right you off. They are terribly overpriced and empty. People came in and walked out! No surprise here! I can get better stuff and on sale with the Ralph Lauren app. Better quality and more fashionable.

Banana Republic - A Masterclass in Poor Service…read more This store is the epitome of everything wrong with modern retail: poor service, lack of attention to detail, and an arrogant team of sales associates who behave like they're doing you a favor by simply acknowledging your presence. My most recent experience involved a sale item I purchased online--clearly marked down--but when I came in for an exchange, I was charged full price. No one caught the mistake. No one seemed to care. Now I'm stuck dealing with customer service, wasting more of my time, and going out of my way to return items--all because no one here has the empathy, common sense, or basic customer service skills to fix a simple transaction. The attitude in this store is as off-putting as the incompetence. You're not Hermes, You're not even close. And yet, the condescension is thick in the air. Eventually, this kind of disregard catches up with a brand. In due time, I fully expect to see this location shut down. Given the way it's being run, it would be a fitting end. Banana Republic--you've earned your name.

I shop at this store often and always have a pleasant experience. However today having to deal with…read morea manager and a refund was not as pleasant. The associate i delt with was very nice kind and helpful. The manager questioned why a cash refund was given? Manager, Read the receipt before assuming the why a cash refund was given. And your tone was not very nice toward your associate either. Do better. And perhaps some professional development would be nice.

Manager was rude and loud. Shopped there for a long time and today was the first time I needed to…read morereturn an item that was ordered at the store. The person who offered to help just passed me over to the manager who was very rude and loud and embarrassing just because I had a question and everyone was staring like I was stupid! Calling customer service to close my account! Never again will I be back there!