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    Ross Dress for Less

    2.1 (69 reviews)
    Open 9:00 am - 11:00 pm

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    Josette L.

    Came on my lunch to get some clothes for a trip and made the mistake of trying them on. The worker at the fitting rooms WAS RUDE AND ARROGANT ! My mother in law was told she couldn't wait for me too close to the fitting room DAVID INSISTED that's it's in or out. She's 77 and has anxiety so she just wanted to wait peacefully. When I finished his power trip went into full effect he would not let me take the clothes I was trying to purchase! That they had to be on the rail he had to count ALL FOUR OF THEM ONE BY ONE BEFORE I TOUCHED ANYTHING. This Hawthorne location has always just been that convenient. Rude and impractical practice should not be tolerated in this company!!! David's work ethic was not acceptable work ethics. And I hope Ross reaches out because I will be calling corporate. And the Cashier when I told her strutted her shoulders like why bother! Horrible store !!!!!!!

    Ross treasure find a. Aldo classic style handbag.
    Mona Q.

    WOW! This Ross store is hands down one of the smaller stores that I have been to the aisles are over crowded with racks full of merchandise. Is hard to walk around with a cart without bumping into other shoppers. I have been here before and I was lucky to find a several dresses from famous labels and were reasonably priced. Even thought I had a positive experience it ended in a negative experience because the check- out lines they are really, really, really long at this store which creates a negative experience. Today I came in to buy a couple of items however, the check out lines were so long I didn't have 40 minutes to wait in line to pay two items. I placed the items back on the rack and walked out. This Ross store is under staff they don't have enough cashiers to processes all the customers in a timely manner. They had three cashiers for 50 customers waiting in linee, some customers with cards full of items. Clearly the person in charge of scheduling the staff has a lot to learn. Is Simple just schedule more cashiers!! The employees at dressing rooms; the gate keepers they count the clothing items on the way to the dressing room as well as on the way out. They are very helpful and tbey seemed to work nonstop.

    Temptations at the checkout line.
    Lianne K.

    When my sister-in-law was in town last weekend, her iPhone charger went missing. We agreed that stopping at a Ross or TJ Maxx would yield a replacement for a fair price. In our car, we have multiple types of Android chargers only. That has now been remedied. SIL and I went in to hunt for a charger and found a wall section devoted to electronic accessories. It was relatively easy to find. Though not organized in any particular way, there were a number of choices from which to pick. Most were about $10 for "fast-charging" cords of various lengths. In general, there was plenty of free parking, wide aisles, and a defined line queue for getting to a checkout counter. I didn't notice any striking displays or seasonal decor, but we were on a mission. The new cord successfully charged the almost dead phone during the time we were at dinner. Our SIL insisted on leaving the cord with us for the next time we need to offer power assistance to any of the kids with iPhones who ride with us periodically. Mission accomplished!

    Return to the store where I was charged for an item I never received nor purchase. The credit I was supposed to receive on October 2, 2021
    Lisa L.

    I went to return two items on Saturday, I was given a voucher and the rest returned on my debit card. I left and kept thinking while driving home the amount just didn't add up . Sunday morning I looked at my receipt and saw I was charged for something I didn't receive. I immediately called and spoke to Natalie and explained the situation, she said just come back with the receipt. I finally went to the Ross on ocean gate and explained once again what happened, she called the security to run the tape to see if I walked out with anything , the security said I couldn't tell . First of all I had a small Kate spade purse that's I could barely put my keys in the purse. I brought the same Kate spade purse that's I had when I first went to Ross on Saturday and I was applauded that he insinuated that's I could have put something inside my small handbag . He told me to go back to register 2 and speak to the manager, I waited until she was finished with her customer and explained once again what happened, she appeared to have difficulty understanding the receipt, she later went to review the tape along with the security guard and another staff member after over 20 minutes waiting she came back and told the cashier to give me the credit back , all of $7.71. I probably used that's much up driving to this Ross to get my refund . So sad that's I had to go through this , Ross has cameras all over the store and especially at checkout. Ross is my favorite store to shop but after this incident I'm gonna have to rethink where I would want my money to go . Moral of this story make sure you check your receipts and everybody is not honest !

    Scott S.

    This is absolutely the worst Ross in the Southbay. In terms of what they are selling, they have what all of the other Ross stores offer. Thus, this review is not based upon what they are selling. Instead, this review is based on the staff. The times I have been in this location the staff stands around the cash registers talking to one another and talking to other staff members out on the floor instead of actually doing their job. From this, the line builds up for absolutely no reason. I am truly surprised that the management of this store or the district management does not take a look at this practice because it is really driving customers, like myself, away. Moreover, once you actually get to the cash register the staff is commonly very disinterested and/or rude. Today, I made a purchase from this Ross and the person working the cash register shined the red price scanner light right in my eyes. Instead of saying, "I'm sorry," he thought it was funny. As we all know those scanner lights can be damaging to the retina of the eyes. A staff member should never do this nor should they think it is funny once they have done it. This is just one illustration of how bad the staffing at this location is. So, all I can say is, if you come to this Ross, buyer beware!

    Ross store
    Clubben C.

    Tons of cloths. One of the few locations that is clean and not crowded. All Ross pretty much have the same layout. I would definately return to this lication.

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    3 years ago

    The store looks like a tornado hit! Items all over the floor and thrown everywhere! I cannot believe this store is still open!

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    3 years ago

    Some designer cloths that are a bargain. Limited selection, some items may have been second rate with possible hard to detect damage.

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    5 years ago

    Long, long lines. Two cashiers open. Employees putting away clothes. Wanted to pick up a fast hat. Ten minutes in line and half way there.

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    5 years ago

    The line is long 30+ people and only two cashiers. Cashiers are rude and have attitude. Never going here again.

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    Page 1 of 2

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    Review Highlights - Ross Dress for Less

    The security had to call and several managers and to be honest it was not that serious .

    Mentioned in 9 reviews

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    Teak Warehouse

    Teak Warehouse

    3.7
    (18 reviews)
    1241.3 mi

    Teak Warehouse provides the best customer service and luxury outdoor furniture. I've been working…read morewith Dixie and she always goes above and beyond. We had a big delivery to Nicholson Canyon and although the big trucks could not make it up the narrow steep hill she quickly made arrangements to have an outside vendor with smaller trucks do the delivery. I am so grateful for her service. In addition Victoria, Sales Manager is very knowledgeable on their outdoor furniture. She made my purchase of cushions for the 4 club chairs we bought at the recent sale very easy. Their outdoor furniture is definitely the best quality and their wholesale price and sales price is definitely competitive. I definitely recommend Teak Warehouse to anyone looking for luxury and quality for their outdoor space.

    I recently had an unexpected and frustrating experience at Teak Warehouse that I think others…read moreshould be aware of. While the furniture is undeniably beautiful, the customer service was surprisingly poor. I purchased five items during their anniversary sale, where everything was sold "as is." After dealing with an overcharge on my credit card, I was told I'd receive a call the next day to schedule delivery, which I paid $99 for. That call never came until I followed up on social media three days later. It wasn't until August 27 that I finally heard from someone to schedule the delivery. On September 11, the delivery arrived, but one of the pieces was not what I had ordered. I immediately called customer service and sent photos of the correct item. They did offer to refund the incorrect item, but instead of taking ownership, they made it seem like they were doing me a favor. I also requested a refund of the $99 delivery fee, since the service I paid for (delivering the correct items) wasn't fulfilled. Later, I saw some internal emails by mistake, and it became clear they had no intention of refunding the delivery fee. The whole interaction left me feeling disappointed and puzzled as to why they wouldn't just refund such a small fee to keep a customer. Despite being excited about the furniture itself, this experience has soured me on purchasing from them again. My advice: take photos of everything you buy and be prepared for potential issues. If they're willing to lose a customer over $99, it raises concerns about their overall business practices.

    Photos
    Amazing selection of teak.
    Amazing selection of teak.
    A Sale you don't want to miss!
Sept 8th - 10th.
At both showroom locations.
Hours 10am - 6pm.
Come join the fun!
    A Sale you don't want to miss! Sept 8th - 10th. At both showroom locations. Hours 10am - 6pm. Come join the fun!
    Even more Teak

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    Even more Teak
    HomeGoods

    HomeGoods

    3.8
    (162 reviews)
    1.5 mi
    $$

    This Home Goods store is located in El Segundo near Whole Foods…read more I was looking for some throw pillows for the new year and found a large selection organized by color. There were a number of Ugg pillows in neutral colors. I brought a picture of my sofa with me to refresh my memory while shopping. One of the salespersons on the floor gave me his opinion on which colors to buy after showing him my picture. I ended up getting 2 to compare when I got home. Returns within 30 days for a full refund, or store credit after that time. Note that they charge 10 cents for paper bags now.

    With Halloween in the rear view, it's about that time of year to see who has great Christmas…read moreproduct, especially at reasonable prices in light of this economy. Don't know about the rest of you, but I have to watch it and keep things on a reasonable budget. And so this review will center on Home Goods' affordable Christmas product and or the lack thereof. Immediately upon entering this Home Goods in this expensive and upscale area, you are blown away by the sheer diversity here. When I tell you that every single ethnicity is represented in terms of those who work here as well as the shopping clientele or patrons themselves it comes as no overstatement. Suffice to say the word is out amongst everyone wide and far that this particular location has ample product-holiday stuff being key among that for the current season we are entering. Once inside, you have to love the fact that every other few minutes someone gets on the PA system and commends a shopper on making a contribution to various food banks. In light of the fact that over 40 million Americans lost their snap benefits, every little bit helps. What many don't realize is the rippling effect the lack of SNAP benefits has not only on the food recipients themselves, but also on the grocery stores you frequent. They too are now not getting anything. A voice comes over the PA system and says something to the effect of "shout out to such and such who just donated to such and such a food bank". They then end the announcement with a funny little "whooo hooo" howl. Lol Now on to the product itself. There are tons and tons of Christmas and holiday items, so much so that even the pictures may not do them justice. In any case, I'll let you all decide on what products you would get, but I know I'll certainly be back. Now let's talk people, and the sheer amount of them. You'll definitely want to avoid this joint during weekends if you're at all claustro or human phobic-lol. I myself love the crowds, particularly around this time of year. But then again I came up that way. But if you like going solo, are in a rush, or just don't want to be tapped or accidentally brushed upon in any way shape or form, your best off coming early in the week. Within the 30 to 45 minutes I was in the store, I must have been bumped either on my person or on my basket at least four or five times. But as stated before, I'm all good with the crowds and human interaction, even though I'm giving serious consideration to consider dating an android that looks like C-3PO with a wig, but more on that later.... So I ended up having to take a call from family that took me out and away from this store, but I'll certainly be back soon to take advantage of some of the great discounts. All in all this was a very informative and worthwhile experience. I had never been in a Home Goods store prior to today.

    Photos
    HomeGoods
    HomeGoods
    HomeGoods

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    Ashley Store

    Ashley Store

    2.7
    (802 reviews)
    0.2 mi
    $$

    We had a no pressure purchase at this furniture store location…read more Happened upon a President's Day sale - had seen mention of it on social media with an in-store candle making craft session - when we were nearby at Home Depot. Stopped in and the prices were too good to walk away from. Kids had fun with the candle making. And we adults had peace of mind crossing off a long aging to-do item of getting new couch and sofa. Win-win all around Delivery guys were decent. We rescheduled when we realized another day was better for our schedule - they were easy to contact for reschedule. On the day of delivery, they texted that they were going to be a little outside the planned window. When they arrived, one strong guy single-handedly took the couch and then sofa off the truck on his head. Amazing. He and a coworker then attached the couch legs with the fastest drill gun work I've seen. Felt like I was watching formula one pit stop work. They took away all the packaging and arranged the couches as I specified. I inspected the furniture and gave them a thumbs up. Done in less than 10 min. Worth the $99 delivery and set up price tag. The tenured in-store rep advised I do this $99 white glove delivery vs the $59 delivery without set up as a preventative measure. I get to inspect the furniture and have the delivery men take something back if not up to par. If anything was wrong with the $59 delivery only, I would be on the hook myself to take the furniture back to the store. I don't have a truck to haul back furniture that may have damage. Made sense to me. I appreciated his advice. And hubby could not have assembled the couch feet in mere minutes. Worth it The newly unpacked couch and sofa let off some chemically smells. We left the windows open for a few hours to have them air out. Smells subsided quickly. I am now watching to see how the furniture ages. Will report back if problematic

    Went into the store to look for Rugs and console unit. Not…read moreone person said hello or we will be with you. 10-15 minute walk around the guy sits and the exit have a great day. Same guy that saw me walk in. Hilarious!!!

    Photos
    Ashley Store
    Extreme sagging in mattress after only 3 years
    Extreme sagging in mattress after only 3 years
    Ashley Store

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    West Elm

    West Elm

    2.6
    (17 reviews)
    1.5 mi

    We ordered furniture in October of 2025. A large order. The date kept being pushed back until…read morefinally February of 2026. Furniture was delivered, we requested the white glove delivery. They unboxed my husband's chair and it was broken. They set up the oversized chair, which so far is fine. The pull out sofa bed was set up as well. The ottoman was not in the delivery. Within one week the sofa was broken. Screws and hinges popped off. Husband contacted West Elm and they told him a part would be ordered or a new couch ordered by May. So, he does not have a chair to sit in, we cannot fold the bed up since it is broken so our living room is not usable, and we do not have any guarantee that this issue will be resolved anytime soon. I do not recommend this company. Prices are high and you do not get what you pay for. Customer service is non existent and quality of product is poor. I think we will return couch and go to Living Spaces.

    Since you can't leave a review on the website (shady) I had to resort to yelp. We ordered a set of…read moretwo gold sconces over the holidays online for a bathroom remodel. When they arrived, the finish was extremely yellow and did not match how they were represented online, so we returned them in the exact condition they were received. West Elm only issued a partial refund, not even the cost of one sconce. After calling customer service three separate times, they refused to refund the remaining balance, claiming they only received one item. Here's the problem: The original order itself was confusingly labeled "1 of 2," and the return label they provided said "1 of 1." We followed their instructions exactly and returned both sconces. Their internal scanning or labeling error is not our responsibility. Despite this, West Elm refused to resolve it, forcing us to contact our bank to dispute the charge. This experience felt incredibly shady and frustrating. Between misleading product photos and poor customer service that refuses to take accountability, I will not be ordering from West Elm again. I strongly recommend others be cautious, especially when ordering multi-item sets or making returns.

    Photos
    West Elm
    West Elm
    Sofa

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    Sofa

    Ross Dress for Less - deptstores - Updated July 2026

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