Val was very knowledgeable and provided excellent service. She knew right where to find the items…read morethat I needed and even ordered one item for me. Val made sure that I got the best deal and used my online points to assist. Thank you.

Absolutely fantastic experience here!…read more My boyfriend needed suits last minute for a new job so we came in. The staff was amazing and had saint-like patience as he tried on half the store. They made thoughtful recommendations, and even went above and beyond to find a jacket he liked at another location since this location didn't have it in stock. I already left a comment card for for the management, but I just want to say again how fabulous Nick and Nicole were during the whole experience. Seriously, buy them a coffee or something. :)

While greeted with a hello upon entering the store, which I'll admit is in a great location and had…read morean attractive enough selection to pull me in while walking to a local coffee shop to work, I quickly realized the staff seemed far more interested in their phones than in customer service. The blazers and jackets immediately caught my eye, especially since that's exactly what I'm currently in the market for. I even found myself eyeing the bourbon in the back and thinking maybe I should finally treat myself to a new suit. Now, don't get me wrong, I'm a huge fan of being left alone versus being swarmed the moment I walk into a store. Great representatives know how to strike that balance perfectly. Unfortunately, that balance was completely missing here. Despite walking through the entire store, nearly every employee remained glued to their phones, with only one person even looking up to acknowledge my presence. It ultimately left me disappointed, not because I expect over-the-top attention, but because I genuinely appreciate a great suit shop and the experience that is supposed to come with it. A quality suit store has always been about more than just expensive jackets on a rack. The experience, professionalism, atmosphere, and attention to detail are just as much a part of what customers are paying for as the suit itself. Unfortunately, it feels like John and Craig has completely lost sight of that at this location. It's honestly a shame to see standards fall this far in an industry built around presentation, professionalism, and service. ---- Update: After posting this review, I was reached out to directly by Alan, and I do want to add that the response from him was immediate, professional, and sounded genuinely concerned. It actually gave me the impression that the goal of this organization truly is to provide a great customer experience and that, unfortunately, this particular visit simply was not their day to shine. Based on the way this was proactively handled, I have updated both my review and star rating to reflect that effort. I also plan to stop back in again when I get the chance, because first impressions matter, but so does the way a business responds when concerns are brought to their attention. I'm hopeful my next visit will better reflect the standards and experience this brand appears to strive for, and if it does, I will gladly update both my review and star rating accordingly.

We were in town for Easter weekend and stopped by. Andrew did a great job helping us and the…read moreselection was perfect. Lots of Eton and Peter Millar which is right up my ally.

I came to this location to do some returns. Returning items is one of my least favorite things to…read moredo. When I arrived, I decided to look around to see if I could exchange the few items for something else. Did I need anything else? No. I wound up finding a few shirts on sale for $6 that I could wear as staples with jeans or shorts. I also found a pair of shorts for my kiddo. The exchange process went quickly. I returned my items and was on my way.

Given that this Old Navy is situated in the classy Durbin Pavilion, it was exactly as expected…read more.. clean, orderly, and the staff was friendly and personable. Prices continue to be reasonable, with plenty of promotions and clearance items for you to find a good deal. Since this is located in a nice grouping of other retailers, I prefer this location to the others around the Jax area.

Only amazing things to say about Rosenblum's. Bought my wedding suit back in 1995. A few weeks…read moreago, I realized that I needed a new tuxedo for an out of town event in less than two weeks. Richard and his team were able to get me set up in a new tux, have it altered to fit perfectly along with a new shirt and ready to head out of town. The tuxedo felt and looked great. You won't get any better customer service from any business in Jacksonville. If I could give more than 5 starts, I would.

Rosneblums is a special store with wonderful customer service. It is my favorite store in…read moreJacksonville.

We love our friendly neighborhood haberdashery, Wadsworths. If you enjoy Southern Tide, Vineyard…read moreVines, and similar brands, then this is the shop for you! From polos to Oxfords to button-downs to shoes to belts to hats to trousers and underwear... Lordy gracious, y'all... this shop has it all! They also have women's clothing, accessories, and candles. The staff is very friendly and it's always a pleasure to shop, especially when I find something fabulous on each visit! Easily 5 stars.

Great womens and mens store. Vineyard vines, southern tide and much more. Great help behind the…read morecounter

I was stunned @ the level of customer service that Susan, Ashley, & Courtney provided. i was being…read morehurried out of the store by a gf when picking out a shirt for my bf. when i got back to the northeast he didnt like it. these employees bent over backwards to make sure i got the match that he wanted. team communication was outstanding. they called; they texted. it was my first trip to St Augustine and when i go back i will be sure to visit them again. we're really not used to that nect level of service here in the Northeast. hopefully next time back they'll have some choices for women! but job well done by all involved!

Was in town for a wedding and my o so brilliant son forgot his white button down. Made the mistake…read moreof going into the store alone and he purchased one for $182. A plain white button-down shirt I could not be more upset with him. But you would think that the store wouldn't have taken advantage of a teen like that. There is no excuse for that $185 for a single white button-down shirt. You're not selling Armani. Those kind of prices you won't be in business long. My son has learned a lesson because he's paying for this shirt.

I love Dillard's. Such elegance in the clothing. Always a lovely time I step in. Service is stellar…read moreand value and pricing of items are fair. You really get good quality items for the price you pay.

We love the New Year Day sales but not the insane 2 hour lines. This year they featured 50% off…read morewomen's markdown sales as well as men's to clear the way for spring styles. We went to The Avenues and Town Center in the rain. My husband snagged 17 shirts and a sweater. I found a real leather jacket for $45 and a few tops (my sister gave me a gift card) but didn't need shoes or purses which were being snatched up like bottled water before Irma. I waited until today for my Lancome.

Had to stop in here for an online order pickup (or so I thought). I really only seem to go to Kohls…read moreduring the holidays, due to their great deals. Their parking lot gets filled pretty quickly, so while they appear to have ample parking, sometimes you have to park pretty far away. When I entered, I went to the back, where I thought online order pickups would be. I had to pick up two separate orders, one for my dad, and then one for an order I placed yesterday. When I arrived, I went to the back, but this was the self serve pickup. Being totally confused, I asked an associate, I gave her my order number and she says, I don't think it's filled yet after checking and there being no record of the orders. I wound up leaving, then because I didn't want to come back, I downloaded the app and noticed one of my orders, the most recently placed one was canceled, due to the item being out of stock. I came back in, asked an associate about the order my dad placed. Come to find out one of the items in his order, the one that was for pickup was also canceled due to lack of inventory. I wish Kohls would do a better job of making sure items are in stock before allowing you to pay, and then saying your order is good to go.

Order most items online so when returning I now sit in 30 minute lines because they have 1-2…read morecashiers. I use to walk in and return within minutes before they restructured the store and make returns be at the same place for check outs.

always a great selling experience has good selection of gently used , to new clothes. Employees…read moreare always kind and nice.

I popped in to sell a few items and was really surprised -- they were fast, fair and efficient. The…read morestore itself was nicer than I expected, too. Everyone was friendly and it was super busy on a Wednesday afternoon. There's a good selection of items for anything you could be looking for, and the quality was a little better than I anticipated as well. Prices are insanely cheap. Like really good deals. Go check it out and I'm sure you'll find some gems!

Service and refunds. I sent my item back weeks ago and was told I could NOT get a refund. They…read morepromised a gift card. Still haven't received that. Good luck. I would not shop here without a full refund.

Service is great, the girls always courteous and friendly…read more The selection is great wish the store was bigger I love the one in Silver leaf. Price wise they are comparable to most places some times a little pricey and sometimes very reasonable.