I went to look for a gift for my Aunt, and was pleasantly surprised when I walked into the store…read more The fashions were giving fashion! Everything was well organized. I was greeted by Taylor and she was friendly and professional. She provided me the details regarding a great sale and everything was going well until wait for it................It was a humid day, and I stopped at Panera and got a large refreshing 1/2 & 1/2 green tea & lemonade. After a couple of minutes, I had to go to the ladies room and was advised in an abrupt manner that they did not have public restroom, but I could go next door to another store. Okay maybe it's just me but I find that tacky. You are a store, that has women coming to try on clothing, and you don't offer basic accommodations? Then worst you direct a customer to another store what happened to "Give the lady what she wants shopping concept" in this case "Give the Lady a Restroom" to deliver comfort, and a Great Customer Experience. When I returned from next door, the cashier Sofia was kind, super polite, apologetic and friendly but I do have to say the demeanor of the others were not as welcoming as before they sent me next door to the restroom. The only thing I advised them was that I did not think that was right, and after going next door, I will not be trying on the other item. You cannot tell me the 3 of them are going to Walmart or the store next door to use the facilities. Especially when the store next door just opened in March. This is only my second time visiting and I have lived in the Community for over 12 years. The store has nice things so I would visit again, but I just did not like the overall experience that is the reason for the two stars.

Love the brand in general! This store was very neat and tidy. The staff was friendly without being…read moreannoying. They checked for sizes at different stores for pieces that had but not in the size I needed. Easy to find being close to WalMart.

Just completed a return (even exchange) at this Target location. Employees were very pleasant,…read moreextremely efficient, and so helpful. I had called ahead to ensure that the item I needed was available. The team member who answered the phone (Rebecca) directed me to the appropriate department, and the team member (wish I had gotten her name) who ultimately confirmed the item was available was equally as friendly and helpful. The return was handled quickly and professionally. Kudos Target for making this customer/guest extremely happy.

Little boys are playing soccer and the balls are rolling all over the narrow aisles. Also, piking…read morethe balls over displays. Not safe store for shopping. Babies, and elderly are at risk.

Not impressed with merchandise here In general old navy as…read morea whole is not what it used to be

I have a love/hate relationship with Old Navy. I love it because the clothes are cheap and let's…read moreface it, I'm a pretty cheap person. I don't love it because everyone and their mom and THEIR moms all shop here, so you're not getting anything super unique. I bought an owl sweater at the Oakbrook Terrace location because I have an owl obsession. The way that it was displayed in the store, it had a collared shirt underneath it and it looked super preppy yet stylish. I ordered the sweater one size up, assuming that it would need to be a little bigger to put a collared shirt under it. When I finally found a collared shirt to match, the sweater was still too huge so I had to bring it back. Let me also note, that I'd bought this sweater 3-4 weeks earlier and it'd been hanging in my closet until I could hunt down the perfect shirt to go underneath it. I'd since lost the receipt, because everything always gets thrown out at my house. I was super nervous bringing it in that they would hassle me and I'd be stuck with this huge sweater. I came in this past Sunday and the line was horrendous--so horrendous that I contemplated just hanging my sweater up and grabbing the right size, but since I could never do something like that - I decided to wait it out. The line went really fast though. When I finally made it up to the register, I explained my plight to the nice lady and she told me that they didn't have anymore of the owl sweaters but I could pick out something else. Disappointed, I ran back to find something else and ended up with a brown/black and grey plain sweater. When I came back up, the lady told me that since I paid with my debit card, they could find my transaction. I handed over my card and in less than 15 seconds, she found my purchase. Lucky for me too, the sweaters happened to be on sale, so not only was I walking out with a sweater in the right size, but I was walking out the door $8 richer. Overall, my experience this weekend was a good one. The store was organized, the line moved quick and the cashier was friendly. I'm giving 4 stars because the team were great but don't expect me to start shopping here on a weekly basis!

We wandered in here one day because we didn't know what it was. Turns out it's kind of a Pier One…read moreor Homegoods type place. We actually found a really cool birdbath here and one of those southwest style ceramic patio fireplace things. Good prices on both, so we bought them. The lady at checkout was sweet. Oh God, I'm becoming a bougie suburbanite

You will never know what you will find unless you walk thru the door. Right away we were Greeted…read morewith a smile and Hello the selection was very much a wide range of items so please take the time to explore each isle and you will find a Great sale

The staff is helpful, store is very organized and clean, does not feel like a resale storeread more

Everything!!! Great customer service from the Manager to the Volunteer Ladies…read more And, most importantly, I was able to donate tons of clothes and bags to the organization. Best of wishes and continue to follow your Mission!

H&M fine clothing at a reasonable price so a great value cute clothing for myself & other family…read moremembers!

5 stars for Cain because when I tell you that man with above and beyond to help me find a jumpsuit-…read morelisten! I appreciate it!!!!

Never again. Live wrapped around. 15 people 2 cashiers. In line for 20 minutes so far as I write…read more this. I remember why I only come to any Burlington maybe twice a year. But never again. I'll stick to Marshall's and Tjmaxx. They respond better.

The worst part about this store is the lack of a customer service desk and the cashier had…read moredifficulty understanding English. She had a hard time understanding the concept of an even exchange for two identically priced items when I presented her with the two pairs of pants and my cash receipt from a few days ago. The pricing was an ok value. The selection of men's sweaters was almost nonexistent. It was bad enough to wait in line once, twice was too much. Plus they didn't react at all to the extra long wait. Too many chiefs and not enough cashiers. Absolutely no customer service personnel.

I came to this store after a long time and since the last time I was here, it had fallen apart…read more Everything is disorganized and shoved on shelves in piles. Prices have gone up, considering they get all their stuff for free. This is the worst Thrift store I've ever been to.

I have been in here a few times and they have had really nice Chicago sports teams T-shirts in…read moregreat condition. Normally the shirts are priced under five dollars and they have certain days where things are 30% off. I have also had luck with cute outdoor animal decorations. They have a big parking lot and are friendly.