Chrison was very helpful and friendly assisting me over the phone to find specific items that I was…read morelooking for. This is my go to WHBM store location. The staff is always friendly and accommodating.

I received exceptional customer service from Brenda at this location. Angie is a sales…read morerepresentative in Rancho Cucamonga, California and she kindly located a sweater for me that could only be purchased at this location. Brenda was very efficient and kind making this a smooth transaction. They immediately sent the sweater to the west coast and I'm so appreciative of Angie and Brenda working together to make this purchase for me.

Self service store. Lots of merchandise to choose from, clean, reasonably organized…read more Convient parking Also other stores in same Plaza makes comparison shopping or shopping for different things easy Found what I needed at a good price

I'm surprised I haven't left a review here yet. I've been to this location 2x now. The layout is a…read morelittle different than other Nordstrom Racks I've been to. I don't find much here. I'm not sure if they have different stock or don't replenish as often (maybe a lower tier/volume store?). The staff hasn't been the friendliest. Some of them are kind of rude.

Somebody help me in the store it's dangerous I'm actually in…read moremy forties and I feel like in my opinion I should not still be shopping here but when you want something unique that you I want see everybody in Then I come here I check the clearance rack sales rack and I normally don't buy anything for regular price but I have and when I do I sometimes get buyer's remorse but after I receive so many positive compliments for my style of dress it kind of takes some of that remorse away my husband is always in awe of items that have came from the store he loves me in dresses and I love wear them for him so I have had much success with Akira

Only getting 1 star because you have to give it something. This store actually sucks. The clothes…read moreare crazy expensive and break after like two uses. They even sell broken clothes!! After realizing I would never be able to afford clothes from there. I debated buying a clear bag for a concert. It was expensive so I decided to ask what the return policy was and they told me I had seven days to return it. Then when I went to return it because I found a purse much cheaper they told me that all accessories are final sale. Maybe next time YOUR employees know that before selling to customers. Very disappointing and won't be returning ever.

Xavier, the department manager was amazing! I will keep buying my suits here into my old age. On my…read moresixth and have never been let down.

I was just at Von Maur in Orland Park where i purchased a few baby girl and 3 yr old boy gifts…read more I'm writing this because I had the absolute BEST sales associate. She went above and beyond to box my gifts and make them look so special. She was super personable and pleasant and just an overall great person and employee! I have noticed that Von Maur employees are always very pleasant, courteous & helpful. The store itself is always clean and neat. The piano player is a nice added touch. I will always continue to shop here.

N.Y. Designer Rack is in Orland Park, IL at the mall. No, it's not New York & Company, even though…read morethe name totally makes you think that. My experience with customer service was bad. I was the only customer in the store and the cashier did not speak to me. It's a well lit store packed with clothes that scream Shein vibes.....fast fashion, made in China, and super budget friendly. You can get a whole outfit for under $20 if needed. Is the quality amazing? Absolutely not! But if you're trying to buy a full vacation wardrobe without breaking the bank, this store will definitely do the trick. Unfortunately, I don't wear cheap clothes so this store is not for me.

This is a charming shop with a helpful staff. A great place to find interesting gifts and fashion…read morefor a more mature woman. I'm not

Mona Lisa is run by two very creative sisters who have a talent for selecting a wide range of…read morewomen's apparel and home decor items. They present their merchandise in beautiful displays that it is a pleasure to just browse. The new location on Harlem Avenue is so convenient and they have a cute coffee bar which adds such a nice touch to the shopping experience. Another perk to Mona Lisa has special events that are tied into the various seasons/holidays and they always have elegant refreshments to make the visit special. Palos Heights is very fortunate ML and it is definitely worth the trip to the southwest area.

I have bought many things from Chico's in the last four years. I bought a pair of slacks for $89.99…read moretwo years ago but then was incapacitated for a while with cancer so they hung in my closet. When I finally wore them, they felt odd and then was told by someone that one leg looked shorter than the other. Turns out this size 2T pair of pants (tall)) has one leg at 31" and the other is 29". I took them into the store to exchange them for a normal pair of pants. They offered me $9.99! I have spent hundreds of dollars online and at that particular store and that's all they'd do for me. The lady haughtily stated, "Oh that happens sometimes." They can sell defective clothing and think that is just fine! My advice is shop elsewhere. I have to question where their clothes are made and by whom? Children in China? Who knows? Very tacky of them, I think. Terrible value; terrible service

First time stepping foot inside an actual Chico's store. I usually shop online. Service was…read moreamazing; I was greeted upon entering and given impeccable assistance with sizing and colors. They asked my name as I was browsing the racks. When I had a few things on my arm to try on, I was escorted to a personalized dressing room. How special is that. Shopping in the store was a nice experience. I was very happy with both my service and my purchase.

I never leave reviews but for the amazing service I receive from the staff at Elegant Couture, I…read morehad to share my experience(s). I've shopped at almost every boutique around the Chicagoland area and none compare to the service that Eman has given. I've been shopping here for the past 4 years and each time, she goes above and beyond. I am never pressured into purchasing a dress and she always gives me her honest opinion. Not only that, when I procrastinate and need a dress in less than a week, she makes it happen! My most recent experience blew me away, I needed a dress in 8 days and Eman helped me make my choice, called the vendor multiple times to obtain details on the dress, somehow managed to get them to add additional length on the dress, in the color I wanted AND it arrived within 4 business days!! She kept me up to date on the status of the order. When the dress came in, she called multiple seamstresses to make sure I can alter my dress and have it ready in 1 day. If this isn't going ABOVE AND BEYOND for a customer, then I don't know what is. Elegant Couture treats you like family and not just a customer purchasing a dress. I am forever grateful to Eman and the team at Elegant Couture!

Extremely Disappointing Experience…read more I was recommended this place to buy my daughter's dress, and a couple of months ago, we went to see what options they had. When we arrived, the only person in the store at that moment was busy with three women at the counter. She saw us walk in, but didn't acknowledge us, not even a simple "I'll be with you in a moment" or "Please give me a few minutes." We overlooked this because she was the only one working, and we understood she was attending to customers. However, what followed was humiliating. About five minutes later, the women she was helping left, and instead of addressing us, she chose to ignore us, arrange things on the counter, and then head to the back of the store without saying a single word. No "Excuse me" or "I'll be right with you." It felt like she thought that if she ignored us, we would just leave. Since we stayed because we wanted to see dresses, another five minutes passed before my sister had to go find her in the back. When she finally came out, instead of apologizing, she gave us attitude, and the very first thing she asked before even offering any help was, "What's your budget? So I can see if I have something," in an arrogant and dismissive tone. To this day, I don't understand why she was bothered by our presence or why she treated us that way. The moral of the story: give your business to those who treat you well. We ended up buying the dress at Peaches. I had to drive to the city, but the service we received there was outstanding--and, ironically, we were helped by young ladies, not by a woman over 40 who should know better. If I could give this place negative five stars, I would. My intention was to support a local business, but in the end, driving farther to the city was absolutely worth it for the professionalism and respect we received elsewhere.

Great staff friendly but it was near the end of the prom dress season so dresses weren't in the…read morebest condition to purchase. But it was fun to try on different styles. To get an idea of what style dress we liked the best.

First time customer, long time customer! Wow, what a diamond this store is! We walk in and we are…read moregreeted by Hailey, who helped us find the TWIRP dresses on the upper level. She let us look, then answered any questions we had! She helped us carry our selected dresses to the fitting room and then helped my daughter try them on. We were stunned on the more than exceptional customer service! This beats going to a department store any day. They adjusted a few loose beads on her dress and steamed it for her and we went back and picked it up in a few days. They also put down the dress and school, so there are no duplicates. So very helpful!

Been running back and forth to this mall to make sure I have everything for my new iPad; screen…read moreprotector and case. Then my husband ordered a new iPhone and had the techs set it up. Then of course he had to get the fancy charger with the fan. We are not just stopping at one store. Who does that? This is a mall after all. So we walk around and maybe we buy something else, maybe we don't. We are getting in those steps. I'm really sad that William Sonoma is gone. Loved that store, spent lots in there.

This man has harassed me for 9 years & Simon promotes him, when I was a manger at Sprint this man…read moremade my job the most difficult & was never cordial with mall employees. I see him today speaking to officer Dargan 401 with Orland Park Police about clarifying statues of law, the mall director walks up and says "What does he think this is a legal seminar" joking in my face along with Dargan all because I asked how can you enforce law if you don't clarify? They both ignored my gesture and the Director of Security threatened to ban me just for asking for mall policy & when I asked for his name he tried to walk away. I've had issue with this man for years along with other mall vendors who pay to be there and he doesn't treat people with respect. His attitude seems like he doesn't have to talk to people cordially because of his position, I will also be escalating my complaint with the BBB based on this unprofessional behavior from a director of Security