It's a total dump. The dressing rooms are dirty, the customers are nasty, and really filthy.

It's a Saturday afternoon and unfortunately 1 cashier and 15 people in line? I see a good amount of employees on the floor and nobody is jumping behind the counter to help? read more

Employees are never helpful or kind. Clothes selections have gone way down hill. They took out the seats for trying on shoes. Told I couldn't use dressing room to try on, even though employee was working right in front of it, and I wouldn't have closed the door. read more

No dressing rooms open at all and since I can't try on anything I'm leaving. I'm not going to buy clothes without trying them on. Bye

My GodAuntie and Mom wanted to drag me along for a mini-shopping spree. I say "drag" because I really didn't feel like going, but they somehow managed to convince me to go - and got me to drive, too! But I'm glad I got to go and check this place out. I may have driven through 2 or 3 other Ross', but this is THE spot they wanted to hit (they had prior experience with those and they weren't too happy...) The first thing I wanted to do as soon as I walked in was to use the bathroom. I walked all the way to the back and as most Ross stores go, the door is coded. So, I walked all the way up front to get this code, but was told to go to the fitting room and staff there would open it up for me. Then she tells me to just go back to where I started and that she'll buzz me in. I stood there for a couple of minutes and nothing. Another minute and I felt like my bladder was about to scream. So I walked back to the fitting room and told that same staff I didn't hear any buzz. She said she didn't see me on the camera. (Like... really?!) Was she even looking?! She ended up walking back with me and unlocking it manually. The bathroom was disgustingly dirty. Tissue paper everywhere, the hand dryer wasn't working and let's just say we were off to a bad start at this store! (Insert pouty face here...) I lost interest in shopping after that, but I had to play the waiting game with the party I was with. After a few minutes of semi-sulking, my interest slowly snuck back through and that's when I started seeing stuff I kinda wanted to get: decor for the bathroom, a hoodie, leggings... I even got to help Mom pick out a couple of outfits. I walked through the pet aisle and that was a mess! But it was being handled by another staff member and I gotta say she organized that entire area pretty quickly! Impressive... she was really hustlin'! And she did it well! That's when I noticed a few more staff members at random locations of the store doing the same thing - putting out-of-place-items back where they belong. That explains why this place is generally clean and organized. Great bargain buys. We ended up with a few big bags' worth of stuff at reasonable prices. Although the drive wasn't convenient, it was well worth it. Great first run! Keeping them in my Ross' radar from here on... read more

Ross Dress for Less - Department Stores Near Me - Torrance, California

This location always has two trash cans right in front of the store, and no matter when you visit, they're overflowing with trash spilling onto the ground. As you walk in, you often end up stepping on garbage. Ross, you can do better than this. read more

Ross Dress for Less - Great way to welcome your customer. - Department Stores Near Me - Torrance, California

It's your basic Ross. Some days will be great. Other days not so much. I would shop there again because it's Ross.

I wanted to do an exchange for some Coach glasses valued at 70dls. The cashier and manager were very rude. They mentioned the receipt description did not match the label on the glasses and I had to return them to the original store I purchased them from which is the one located in Long Beach so that the Long Beach Ross could check the cameras and proof I actually purchased them there. Before I left the cashier made a comment saying they didn't want to do the exchange because the glasses said made in China. To which I responded and your point is? She was accusing me of returning counterfeit merchandise! Mind you the store was full of customer I felt so embarrassed that she would falsely accuse me of returning fake coach glasses. I went to the Long Beach location and they did a smooth exchange no questions asked. Please avoid coming here. Worst customer service experience with employee and managers. read more

Corporate needs to pay this location for a surprise visit. I have been to other locations and they are always busy and helpful . Walk into this location and wondering why not many customers. Found out the reason when I was checking out. Rude cashiers with bad attitudes. Worst checkout experience read more

It's a Ross. Cant really complain. They have what they have and if you're lucky, it's in your size at a good price. Spot here is pretty solid, clean, and staff is relatively fast. However, the Tuesday Senior Discount day is super popular here and you may need to bring someone to wait in line if you plan to buy something, or be prepared to be in line for a while read more

There are no trying rooms except for the two up front, who does that in a large store. Time to go someplace else.

Good value good variety . I come here for slippers and shoes. Lots of selection in size 6.

Welcome to my new church. Early on Sunday mornings I've been known to frequent St. Mattress, St. Beach or St. Farmer's Market. But today I discovered that this St. Ross opens at 9am Sunday morning! (TJ Maxx on the PV Hill doesn't open 'till 11 on Sunday.) Holy bargains! The new fall clothes are coming in & all the summer stuff is on clearance. Thou shalt not steal but you might feel like you are with some of these prices. I think Bermuda shorts have made a comeback. Haven't worn Bermudas since 1960 but I got me a pair (Marc New York) for cheap. Also got some comfy Calvin Klein yoga pants so guess I gotta take up meditation to intensify my spiritual side. Also got some sharp Fiskars scissors with a lifetime warranty, 4 bucks. Hey, this store has stuff for your kitchen, your dog, your baby, your car, your garden....I even saw artist canvases. And I didn't know Betsey Johnson had a line of bedsheets so yeah I needed those. At Ross, ladies chit-chat in the aisles. One of today's conversations, in the bedsheets section, was about the fact that twin sheets are mostly polyester, hard to find in cotton, who knew. One lady thought her grandkids should have organic cotton so I suggested HomeGoods. Good deeds abound at St. Ross. Nourish your inner angel when you buy Toms shoes (the company helps people in need). I got some on a previous Ross visit - from The Venice Collection, adorned with embroidered bugs. Yes, bugs. Cute. (No Toms on the shelves this visit so I'll pray for more to appear.) A lady in an aisle (who treats herself to Ross after Mass, true!) told me today that this location is open until midnight every day except Sunday (10:30pm). Mon -Sat: 8:30am - 12am! Moonlight shopping. Hallelujah! I'm a believer. read more

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Ross is one of the stores that serves a very specific function. That function being, you can go there and find pretty much any of the anything that you need. This being said, there are a few problems with this store. First of all, I will begin by saying that this was one of the first Ross stores in the South Bay. Once upon a time, this store was stocked full of clothing, jewelry, luggage, household items, you name it... Then came the expansion. Ross stores begin opening up all over the place. With this, there came a large drop in the stock-on-hand that they each location has to offer their customers. Thus, this store is not what it used to be. There is one other large problem with this location. That problem is it's staff members. For example, there is this one staff member at this location, (and he has been there for well over a year), but whenever my wife and I walk in, I frequently hear him saying under his breath, "It's John and Yoko," as my wife is Asian. This is one of those things that if I were a different type of person I would go up and confront him about. Or, I would go and report him to the manager. But, I try to take the highroad in these situations and let the small minded, racist people remain small minded. This being said, the management should really take a long hard look at the people they hire and the way their staff members are allowed to behave towards their customers. Overall, this is one of those discount stores that you can get the things you need when you need them for a good price. Or, things you never knew you needed. But, be warned, you do not know the type of response you are going to receive from the staff members when you shop at this store. read more

This is a great location! I know that during the holiday season things might not be as neat but overall when I go there I enjoy the Atmosphere and the stuff they have. My latest buy was a dress. Usually I have a hard time finding my size - size 0 but last Sunday I found something. I tend to buy pants and shirts here. Lots of cute things to wear/buy. The reason for this yelp review is actually because Jaileen a cashier there was super duper helpful! She was patient with my friend and I and helped us out tremendously. We left happy and she deserves 5 stars. As somebody who use to be a shift lead before I became a teacher understands the importance of great customer service, and she for sure had that!!! Lovely experience that day read more

They don't open until 9am but Yelp says 7am on fridays... the last time I came staff was rude so i have only been here once... trying it again today... read more

I enjoyed this Ross rather than the one on Sepulveda, I felt as if though this had more variety and things to see and check out. The shelves were pretty stocked. I was pretty much in and out to be honest. I was on a mission to find one thing and leave. I came early last Sunday because I wanted to get all my errands out of the way. I think that's the best decision I made because I was able to enjoy my shopping experience without being too crowded. Like they say early bird gets the worm! I was able to find what I wanted which are bible verses on canvas. So if you're looking for that. There's a good amount here! read more

Been twice to this location and I can never find what I am looking for. Store is clean and well stocked, but prices seem more expensive then in other Ross' & not as big a variety in their shoe section. read more

This store is dirty, shelves are not stocked, disappointing. Also a man is harassing customers and cursing, yelling, behaving violently and when I told the employee at the front she said the police won't take him out. She said they've called four times. I love to shop so it's sad that I'll never go back. read more

I love Ross Dress for Less. It's true - the stores do sell name brand items for less. Significantly less. In addition, their merchandise is frequently turned over, so you don't see the same thing if you visit as frequently as I do. I enjoy browsing through everything - jewelry, shoes, clothes, and home decor. I visit this location the most often, due to convenience. I noticed, however, they used to stock more merchandise than they have been lately. Not sure of the reason, but I still enjoy shopping here. read more

Ross Dress for Less - Department Stores Near Me - Torrance, California

Employee Martina needs to work on her customer service. Rude, disrespectful and very unprofessional.

The staff was rude, the customers cut in line, I had to beg multiple staff to get the restroom unlocked, it was a terrible experience. I rarely go to Ross, but it was the best nearby option for a last minute need. I will drive out of my way or order online next time, I will never go back. read more

This Ross is GREAT because it's on the way to Redondo Beach! It's definately one of my favorite Ross stores to go to because of the variety of cheap stuff and deals, plus the customer service isn't bad at all except for when it's packed, but I UNDERSTAND! FUNNY, but TRUE... some lady almost got into it with another lady at this particular Ross...it was very similar to what happened at Wal-Mart in Normandie, but yeah... I really love Ross better than Marshall's and TJ MAXX and this Ross is a great reason why I love it! Oh yeah, you know what's weird? If you notice...the donut store right next to this Ross is NEVER OPEN! Just a thought! read more

No bathroom available??? I just have to pee really fast and they don't want the customers to use their bathroom anymore... it sucks and that is why I will stop shopping here.. I rather go to Marshalls. read more

Add an initially came to Ross to find me a little black dress but unfortunately I didn't find that but I didn't walk out and see handed of course. Instead I found some really cute Puma slides at a really reasonable price. This Ross was clean the service what's great, and if you know anything about Ross and they're lines they're always long. But not this Ross I waited in line for maybe about 15 minutes before being greeted by a really awesome cashier. I will be back so this Ross in specific even though there's a Ross less than 3 miles from me LOL. read more

This is a discounter store that is good for browsing for deals. I've found some cute dresses at really low prices. I think they have senior citzen discounts on Tuesdays. The only bad thing is that I noticed the weekday afternoon checkout lines are kind of long because they only have 1 or 2 cashiers working. I went on a Friday and a Monday and had about 4 people in front of me each time. read more

Horrible customer service. Waiting in line for a return while two people work not even acknowledge there is a line behind me building. This store needs better up keep as well. Definitely won't be back read more

Dirty store horrible smells in back of store rude rude employees except the security he was. Very nice always empty and a lot of stuff on the floors prices are never what they say watch the checkouts prices change read more

This is the local Ross near my Moms house and the one that I frequent when I'm in town. I found with many of these discount stores, that if it is located in a nice area the stock will reflect the same. I have found many a bargain at this location and always pop in when we are in town to pick up extra shirts, swim trunks and summer clothes that we may have forgotten. I usually end up picking up household items for my Mom too......would recommend this location as a place to pick up some quality jewels.... read more

Ross Dress for Less - Interior shot - Department Stores Near Me - Torrance, California

Horrible horrible store sewage water all over the store the smell was unbearable they should close this store down also I can't believe how they have there workers subjected to work in these horrible conditions how can anyone support this business that doesn't care about the well being of there customers and associates disgusting read more

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My comments are somewhat in line with others here. The store has become very unkempt and short of stock. Not having shopped here for quite awhile I was nevertheless shocked and saddened by the poor attitude and behavior of the clerk and manager when I was checking out several pieces of clothing. The clerk threw everything into the bag the way you would throw trash into the garbage. Maybe that's a hint about the way they think of the merchandise or themselves, who knows. But when I questioned her concerning whether they receive training on folding clothing for take out she denied it and even though I apparently wanted her to do so she just kept stuffing them until I requested to do it myself, which I had to do on the jewelry counter because there was no other place for it. When questioning the manager I was afforded even more rudeness, she couldn't even be bothered to stop and address my concerns even though she saw it was enough for me to want to speak with her. I told her I could contact the main office and and she was flippant, telling me to go ahead, and I did exactly that today. This is just a warning if you shop here, don't expect any kind of courtesy or decorum from either clerks (or at least that clerk) or management. I assume employees follow manager's lead so enough said. May go to another Ross but not returning to this store. read more

We walked into this store. Had a lot in our carts about 200$ worth of merchandise. I was shopping and enjoying everything. My 3 year old had to use the bathroom. I asked one of the store Assistance's if we could use the bathroom. She rudely told me that their restrooms were out of order which I found funny because I know for a fact that the employees use the restrooms there with their own personal codes. My 3 year old peed her pants literally because of how rude the stores were. It's unbelievable that they would turn down the restrooms to a little girl who knows how to talk and it's potty trained and couldn't use the restroom. She literally didn't understand why they were so rude here. We will & mark my words never shop In a single store of yours again. Please don't give this store your money. They don't deserve business if they won't even let us use a restroom. read more

This store is my favorite one in the SouthBay. It's smaller, but it's organized and I think they carry better brands. The lines are not as crazy as the one in old Town Torrance (Off of Hawthorne and Del Amo). read more

The considerably less attractive sister of TJ Maxx. The selection here is hit and miss. The last time I purchased something here, they had a good selection of ties. My recent visit suggested otherwise. No ties. Not only that, but the extremely long racks of clothing are leagues away from matching the quality of the Maxx. The Ross does have a special place in my heart for its "I am cheap" feel. Hell, any clothing place like this will always will! read more

G-H-E-T-T-O... but for a cheap a$% suit case, I came here. It was $60 and I really needed one, so it was worth the drive. But this place needs to be cleaned up. I mean, I understand it's a discount store but it wouldn't hurt management to clean the place up. The store looks like people looted the place. read more

Use to love the loss prevention that knew alot of cuatomers by name or seem to off got to know them and made it a for comfortable shopping experience a few years back . Its still ok I guess read more

Ross Dress for Less - Sleeping like babys str#14 - Department Stores Near Me - Torrance, California

great place to buy luggage. Some housewares are nice. This chain of stores seemed a bit nicer in the 1990's-2000's but its kind of gone down in quality and even the stores and quality of employees. This store in particular has become less attractive when it used to be the BEST Ross in the So. Bay. read more

Great store with great deals. Usually great service, except for my encounter with ASSOCIATE 131781. On 10/17/15, I was greeted by one of the LPs, who are much friendlier than the associates. After finding almost $100 worth of awesome items, I got in line (which was surprisingly moving fast, in comparison to other Ross stores) and headed over to register 2. I said "hello" to the associate, but she never responded, she just kept looking at her coworkers, which lasted about 10 seconds (that is a long time for me to be looking at someone dead in the face) until I said "excuse me". She looked at me with this stank face and finally decided to ring up my items. Not a peep from her until she told me "whenever you're ready, you can swipe your card"- sheesh! Felt so cold :/ she's lucky I didn't approach her manager, who was at the counter across from her. Perhaps, a feedback section on the receipt will encourage better service. read more

This Ross sucks it is super outdated, they never have anything good anytime I have come here,which is why I don't even bother to go there anymore. Workers are friendly that's the only positive. read more

I LOVE Ross! I love their prices, I love their merchandise and I love the staff. They're all so helpful and wanting to help. Today, I went in to try a few things on, and Margie, the dressing room attendant was so helpful. She was funny and concerned with how my day was going. I've never experienced such help and care from a dressing room attendant. When I handed her back all but one of the items I tried on, she took all of itwith a smile. It's hard in today's world to find someone so nice working retail. They have a real gem with Margie. read more