I bought a chest of drawers . When I got it home and removed it from the box the wood was cracked…read moreon the door . I returned it and they delivered me a new one shortly after I made it home ...No muss no fuss .

Super clean and organized! Amazing customer assistance and with a smile WoW! Who does that these…read moredays.

Disappointed to say the least, I paid for my furniture & scheduled it to get picked the the next…read moreday. After not even making it 5 steps out the store & trying to load it to our vehicle I noticed a HOLE at the bottom! It was not broken before but the fact that they even thought putting the furniture in a small plastic unsupported wheeler was fine? They kept dropping/tipping the furniture over resulting in it becoming more damaged. Honestly so frustrated since I really loved this furniture & now I can no longer have it. ZERO STARS!

I think whoever is merchandising this store needs a lesson…read moreOr two. The fact that carts can't even fit through the aisles without merchandise all on the floors and hitting stuff is crazy. Then all the endcaps are overloaded so when you pickup one item you're lucky if items don't fall off And it's hard to see what they even are selling when everything is rat packed. Then I went to checkout and the cashier was nice however: why are the pin pads not showing what the cashier is ringing up ? It's so shady then we were buying one clearance item and the tag was faded. Well the cashier asked the manager first help and I hear / see the manager take the tag off ( I guess the tag was for the wrong item ) so instead of her and the cashier communicating that they scanned it again full price. So when I saw that I said no I don't want it but she had scanned it twice anyway and only voided it once. So when I got the receipt handed to me I said you overcharged so she goes no I didn't you can double check. Sure enough I double check and she charged us for it so I had to go back to the register for a refund. Overall an annoying experience.

I love Hobby Lobby...especially when the yarn goes on sale. I'm always warmly welcomed, returns…read moreand exchanges are pretty uneventful. Sometimes I under estimate the amount of skeins for a project. If they don't have it in-store, I'll order it online. I try to come to the store undercover...I.e. alone. Because if the hubster comes with me, HE IS capable of spending just as much if not more than me!. Things like OUTSIDE Christmas decorations ...don't get me started!

What retail store only does a return at one register? You should tell your cashier not to take…read moreregular customers ringing out with 100 items then when other customers are trying to do a return or exchange. I tried to go to another register and was turned away. Ridiculous

Service was excellent. The on-sight decorator (Regina, Woodbridge VA location) was simply awesome…read more Their manager Karla was terrific as well. The selections were poor at best, every item except the flooring and shower tiles was either on back order or discontinued. Even the floor tile we did selected was discontinued, but we were able to secure enough for our project. The vanity we selected and ordered was delayed, so we had to look for another vendor. The new vendor vanity was delivered in less than a week. Eventually the vanity we originally ordered did come in, but not until our bathroom was complete. Lastly, the value was very reasonable, and the only complaint I had was availability of product. Next time we would wait until all my items were on site before beginning the renovation. That said, I would certainly use them again.

Worthless management, prices not that great to make anyone go back. Staff not much betterread more

We got the doll bed. That thing sells out and is so hard to get. It finally got restocked, so my…read morehusband and I made the trip to pick it up over the weekend. We also grabbed the daisy pillow for an art project.

Customer service. Lying return policy The mattress I bought…read morewas never out of the plastic, never even played on but they refused to refund. Just NOT right!

The service is lacking, place is pretty dirty; have to hike the whole store just to find someone to…read morehelp.

I will give them about a 3 1/2 because the store remained me of a big lots mixed with a TJ Maxx…read moretype vibe. This store stays open late for us late riser like myself. Which is great because I try not to "shop" at the same time as many others who have a 9-5 job. I woke a different schedule so later the store stays open the better for me. There is plenty of parking so no worries about where you are going to park. They have a array of clothing some high end brands at pretty good discounted prices and other clothing items ie shoes and purses are also available. At the tile I went I did not see any designer purses, but again I did come around 8-9 pm so most of those could have gotten sold. I did like the earring collection which was asking for some great prices. My collection is coming up just off of one visit to Gabes. They have a variety of snack type foods and other accessories, makeup items, workout gear/equipment, and miscellaneous things for the house. I would definitely come back but might try to venture out a little earlier to see if the selection is much better.

Decent little souvenir, knick knack shop. They have soap, lotion, seasonal decor, magnets and more…read more Check out the upstairs area as well. Prices were reasonable on some of the items others seemed a little overpriced.

Glory be is right!! This cute little shop embodies the very essence of Occoquan's quaint atmosphere…read moreand unique flair. This is a perfect stop for anyone looking for that special little gift or trinket for a friend or loved one. Additionally, and secretly (because I'm selfish when it comes to books), they have a small but selection of old but interesting books scattered throughout the store...don't tell anyone else. I didn't catch her name but the lady who works the desk is extremely welcoming and helpful as well. You need a decretive piece of wood art with a snappy little quip about wine or alcohol, they've got it. Perhaps you want something that displays your or someone you knows patriotic fervor, it's here. Or you may like a new dish or two as a centerpiece that strikes up conversation at your next get together, well then, you guessed it, it's waiting for you. There's no reason not to check this place out. Have some brunch at the Secret Garden Cafe then take a foot-tour of this amazing town, and pop in to see this place in all its glory. Enjoy!

Service was fantastic and product selection a strong focus on local artists and businesses. I am…read moreinterested in attending a painting class at their in-store classroom area in the future. I bought a few gifts for my family and it felt good to support a local business.

Need a gift? Need a quick retail therapy session? Look no further than at Burlap and Daisies!read more

I would NOT recommend Z&R Furniture -- aggressive sales experience and disappointing customer…read moreservice I purchased Southern Motion furniture from Z&R Furniture, and while I have been impressed with the quality of the Southern Motion furniture itself and the professionalism of the delivery team, my experience with Z&R's sales process and customer service has been extremely disappointing. The problems started during the sales process. The sales approach was excessively persistent and, in my experience, became uncomfortably high-pressure and coercive. I was repeatedly pushed toward making a purchase, and the experience became uncomfortable enough that I now believe this is the point where a customer should simply walk away. A furniture purchase should not feel like you're being pressured into making a significant financial decision before you've had adequate time to evaluate the product and price.Unfortunately I was not on my 'A game' the day I visited Z&R - and the sales team AND OWNER took complete advantage. My strongest advice: do not sign the sales receipt until you are absolutely certain you are ready to purchase. My experience was that once the sales receipt was signed, Z&R would not allow me to cancel the purchase even though they did not provide the documentation they promised. Knowing that beforehand would have significantly changed how I approached the transaction. I was also led to believe that I was receiving a substantial discount on the furniture. After eventually obtaining the actual product information and doing my own research into the specific Southern Motion models and configurations, I have serious concerns that the price I paid was not consistent with the level of discount that was represented to me at the time of purchase, nor was it comparable to other companies who openly place their purchase price online. This is where the lack of timely product information became a major issue. I repeatedly requested the actual manufacturer model numbers, SKUs, and product specifications for the furniture I had purchased. That information was not provided in a timely manner -- and by "not timely," I mean I literally did not receive the information until the day before my furniture was scheduled to be delivered. That delay was particularly problematic because without the actual product specifications, I could not independently research the furniture or compare prices with other Southern Motion dealers while I still had an opportunity to make an informed decision about my purchase. Had I been given the model numbers and specifications when I requested them, I could have researched the exact furniture, compared legitimate dealer pricing, and evaluated whether the discount I was being offered was actually competitive before the furniture was delivered. There was also a significant problem with communication surrounding delivery. My furniture was delivered outside the estimated timeframe I was originally provided, yet I received no proactive communication or follow-up from Z&R explaining the delay or providing an updated delivery timeframe. I had to pursue the information myself rather than receiving the level of communication I would expect after making a substantial purchase. To be fair, I want to make an important distinction: the Southern Motion furniture itself appears to be high quality, and the delivery team was professional and did a good job. My concerns are with Z&R's sales practices, pricing transparency, communication, and customer service, not with Southern Motion or the people who ultimately delivered the furniture. My experience has left me with the impression that Z&R is much more focused on closing the sale than taking care of the customer after the sale. If you're considering purchasing from Z&R, my advice would be: Do not let yourself be pressured into making a decision. Do not sign the sales receipt until you are completely certain you want to purchase. Get the manufacturer's exact model numbers, SKUs, materials, colors/leathers, and specifications in writing before signing. Research the exact products and compare prices with other dealers before committing. Get a realistic delivery timeframe in writing and ask how delays will be communicated. Don't assume that a large "discount" necessarily means you're receiving a good price -- verify the actual market price yourself. For me, the biggest lesson is simple: when a sales process becomes excessively persistent or makes you feel pressured into buying, walk away. You should have enough time and information to make an informed decision about a major purchase. I really like the Southern Motion furniture and had a positive experience with the delivery team. Unfortunately, those positives don't overcome what has been a very frustrating experience with Z&R Furniture's sales practices and customer service.

Buying furniture can be such a stressful life event--especially when you're trying to find a good…read moredeal without getting scammed. We needed seating for our small apartment that could comfortably fit two people and a dog while also being practical and cozy. As a book girlie, I wanted something perfect for lounging with a good read, and that's when I came across the Ashley Stupendous Oversized Chaise--love at first sight! But the price on the manufacturer's site? Nearly $1,200 (not including delivery) and a 4-6 week wait. Determined to find a better deal, I scoured the internet. Facebook Marketplace? Shady sellers, sketchy vibes. Other discount sites? Either seemed fake, didn't ship to my location, or had questionable addresses (seriously, Google Maps had me side-eyeing some of them). Just as I was about to give up and pay full price, I decided to narrow my search to local stores--and that's when I found Z & R Furniture. At first, I thought it was another "too good to be true" site, but since I grew up in Woodbridge, I recognized the shopping plaza and knew it was legit. Could I have driven over to check in person? Sure. But let's be real--I had books to read. So, after running it by my boyfriend, we decided to go for it. Best decision ever. Our chaise arrived in just 2-3 weeks--way faster than the manufacturer's estimate--and the total price with delivery was under $1,000! The delivery process was seamless. They called my boyfriend 30 minutes out, then called me again when they were closer to confirm details. Once they arrived, they carefully unloaded the chaise and brought it straight into our living room without a hitch. Since we're right by the elevator, no stairs were involved, but the whole process was still super professional and efficient. I highly recommend checking out Z & R Furniture for your next big furniture purchase. Not only do you get great deals, but you're also supporting a local business--a total win-win!

Amazing selection of home goods!!! Same concept as Home Goods but I guess this place is not as well…read moreknown so it gets less foot traffic, therefore, has a bigger selection of items. The store is always well organized and clean, things are easy to find. They have a big selection of furniture and lighting fixtures! The only negative is that some of the staff is not very friendly, but the ones that are make it up for the others!

I had a cart of a few small things. I spent an hour in there carefully picking things out. I went…read moredown an aisle that my cart couldn't fit down so I left it on the side and the few minutes I skimmed the items in this aisle my cart and items had disappeared. Someone directed me to a gentleman that was the manager. Apparently he returned everything to the shelves and scolded me like a child for leaving my cart in the middle of the walkway. Now I have enough common sense to NOT leave my cart in the middle of where people are walking so I let him know that it was on the side of an aisle that was too narrow for the cart to go down (the window curtain aisle) He continued to argue with me and said he wasn't lying about finding the cart in the middle of the walkway and was super defensive and argumentative. Homesense please provide this gentleman with some customer service classes. I WONT BE BACK HERE!!! If you ever have to deal with manager you will be met with defensiveness and a rude attitude. Do better!!