Called to request an AC check because unit couldn't cool to 73 degrees when it was 82 outside…read more Technician came and said he couldn't find anything wrong but would send someone else out who knew more. Person never came. Technician claimed he was here for one hour and 45 minutes and was here for an hour at the most. Saw him sitting in our driveway for quite a while after he was finished. We got a bill for $175.00. We had had a good experience with them before but never again. Beware.

Came home to a hot house, called them and they got me on the schedule for the next afternoon. Tim…read morecame out on time and had me up and running in no time. Company is easy to work with and does great work. Would highly recommend.

Mike is a rare person. Knowledgeable, reliable, honest. We have worked with him for years…read more Recommend him to anyone. For boilers there is no one else in central Ohio I would use. He is installing tankless water heaters soon and will handle the heater on the new pool. Did a great job on the one at the other house. Quality work by a quality man.

Just had Michael upgrade our dead water heater to a tankless and couldn't be more happier. He is…read morevery responsive, knowledgeable, and priced right. He also went above and beyond taking care of a few other minor stuff without charge. I will be using him for all our plumbing and HVAC issues and maintenance I'm the future.

Don't hesitate to reach out to Tim!…read more He was a stand up guy who walked is through or options and then secured us there best deal. He came out right away and had our new furnace installed with very short notice. Super professional, respectable and definitely recommend!

This is my second call on Tim. So I'm a repeat caller. Tried to make an appointment but he's booked…read moreup and can't see me until afternoon. I've explained my issues and since he can't be in my house that soon when I called. He suggested for me to do something and to my surprise it worked. My heater kicked in and back to normal. Thank you so much Tim.

Honest, knowledgeable and dependable. They've been around over 50 years, and for good reasons.read more

During this heatwave my AC quit working. I called at 8:00 in the evening and was surprised that…read morethe call was answered that late. He said they were pretty booked the next day but he'd squeeze me in. He was here around 9AM and went right to work. He had it fixed in a very short time and he definitely knows his business! My thermostat has already gone from 88 degrees to 84 degrees in less than a half hour! I'm so grateful to this man and anytime I have an hvac problem Roush will be who I'll be calling. Excellent company!!

Excellent Service…read more A/C went out on a Saturday and I called and they fixed it within 2 hours We have used them a few times for service calls , even on weekends , and they always get the job done

Our furnace died a few weeks ago. 41 degrees in the house. I have an annual service plan for the…read morefurnace and AC. They immediately sent a tech out who showed me a defective heat exchanger. The owner came out the next day to speak about a replacement unit for the furnace. No pressure but many options. We also discussed a new AC since they were the same age. A week later new units were installed. They were experiencing some issues with pictures and communications, but kept in constant contact. The 2 techs who worked on the installation were so professional. They asked about music playing and using a bathroom. They insisted on wearing booties over their shoes even though I was not concerned in the least. It was like they were working in their own home to be honest. I don't know where they may rank on price, but my experience was well with it. We pay for quality even if not the cheapest. I look forward to renewing my annual service contract. Local, small business company that has again served us well. Thank you.

This company goes above and beyond to fix electricity and furnace problems ASAP. My daughters…read morefurnace stopped working and the home warranty company sent another company that didn't order parts or correctly diagnose the furnace problem. Inspired Contractors came out for an Emergency electricity repair a few days later, looked at the furnace, returned a few days later and repaired it. The warranty co. Is now going to pay this company fir the repairs and my daughter now has heat and electricity. Steven is a great person with a compassionate heart and the company has very experienced and knowledgeable technicians!! We have saved their information for all future needs!

They came out and looked at my air conditioner, took the time to listen to the problem and assess…read morethe situation. We had another company come in and look at it previously and they not only didn't listen, but they suggested a solution that wouldn't help. I can't recommend these guys enough!

AireCom is the worst HVAC company I've ever dealt with. My homes furnace died after only a few…read moreyears being installed by a different company. The freezing temperatures were making my 93 year old mother and 9 year old daughter shiver inside our home and I called AireCom to troubleshoot the issues. The tech Jake came out, who was a respectful and extremely knowledgeable technician. He had to come back a day or 2 later as we needed to order parts to resolve the potential issues. I get a call 2 days later that Jake is out of the office due to a family emergency. I'm a human being and understand family is the most important thing in the world, so even though I had to buy 4 electric heaters for my home over The Weekend, and freeze with my family, I dealt with it as I have compassion and with Covid so rampant, how could you feel any other way? Plus, I had confidence in Jake that he would resolve the issue or at least find what the issues were. Jake comes back out the following week with the necessary parts and gets the furnace running. It was more than one issue that caused the furnace to die initially, and hours later, the unit was dead again. Jake informed me of this scenario, so there weren't any surprises. This is after spending $1000.00 to fix it. Jake even told me we had multiple issues so I expected some potential issues after he left as I could see there were multiple issues and Jake was being very honest. I made another appointment with Carla for Jake to come back out and troubleshoot the following day. The appt was scheduled from 3-5pm. Keep in mind I haven't had heat in freezing temperatures for over 5 days, and AireCom knew my dilemma in its entirety. At 4:55pm, with no phone call from AireCom, I called and asked Carla if Jake was in route or ? Carla plainly stated Jake is too busy today and not be out today. I was mortified, flabbergasted and a whole host of other descriptive words. Carla knew my family's situation and chose not to care. After Carla informed me their company reneged on the appointment and agreement (after already paying them 1000.00), I said "...are you f#$&ing kidding me?" - then Carla decided to cover up her mistakes by screaming don't cuss at me. I explained I'm not cussing at you, for if I were, a man of the world, you would KNOW I'm cussing AT you. I informed her I'm upset at the situation as I told her you forgot about my 93 year old mother, my 9 year old daughter and the rest of my family after a full week without heat! She then hung up on me! I had to call another HVAC company to come out, and after this company reviewed the issues, we needed to replace the entire unit. $8000.00 AireCom could have made with a new install if they would have just done what they said they would do initially. They also charged $100.00 "trip charge" every time the tech came out, not just once, but every time! what a bunch of rip off artists! In these troubled times of our lives, so much is going on, and to have companies pretend they care about great paying customers, but then do the opposite seems to be the norm more than abnormal. I write this review with honesty, integrity and most importantly, so others do not get screwed by AireCom. If companies continue to hire and stand by inept, nasty company representatives, it speaks volumes of the company itself. Little does AireCom know, I own over 200 rental homes in and around the Columbus area, and I'll never use them nor recommend their services to anyone. I have friends with deep pockets that own commercial properties, and none of them will use AireCom ever again. My cousin owns a restaurant in town and he used to hire AireCom for repair of his commercial appliances, which is where they should stay, as their urgency to residential customers is non existent. Do yourself and most importantly do your family a favor, hire a real HVAC company that cares about their residential customers, and avoid AireCom unless you want nothing but hassles and horrible customer service! AireCom is used to making big bucks on Commercial companies, but have no clue how to treat everyday Americans that work hard for their money in a residential service environment.

Better than we expected. We have several restaurants in a couple states and NuAire is our best…read morepartner. Before them we had issues with a walk-in-cooler at one site and a make-up air at another they resolved both issues and continue to provide good service.

ML was referred to us by our previous HVAC contractor who changed to commercial only. We have been…read moresuper happy with their installation work as well as their yearly maintenance calls.

Doesn't return calls, came in last week to fix AC worked that day, came in Monday and not working…read moreagain. I have called twice a day for 3 straight days and No return calls. My office is hot and they don't care enough to at least return a call.