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    Rosskary Beauty

    5.0 (1 review)
    Open 9:00 am - 10:00 pm

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    10 months ago

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    Kellie & Company - My hair within two days after one wash with cold water

    Kellie & Company

    3.3(37 reviews)
    9.3 km
    $$

    I got a short layered haircut with bangs from here (specifically from Scotlynn) and it went really…read morewell. Very clean salon, full size mirrors, good atmosphere. I could tell she cared about getting the details right, and asked clarifying questions rather than just cutting. Explained each step, without just rambling away. Made sure I was happy with the cut and style before I left.

    I didn't want to write a review but my friends and family encouraged me to so I am going to follow…read moretheir advice. The first time I was here for a hair cut went really well. I was recommended this salon by a friend, so I decided to be adventurous and get a color done for my next visit. The consultation over the phone went well as we discussed my hair might need to be pre lightened, but this was not for sure as they didn't see my natural color. I went in feeling confident I would get the color I wanted. They didn't pre lighten my hair, I didn't know enough about hair to comment about this. I won't say my stylist's name, but she did say she had double booked herself and was working on my hair and someone else's simultaneously. I think this is partly why the process was rushed. Not only did my hair come out an ashy blue, more gray if anything, (I am a natural medium to light blonde) they charged me for BOTH the pre-lightening (which they didn't do!) and the color. My total came out to over $250. Again, I didn't know enough about hair and thought this was normal. Just an expensive disappointment. I cried on my way home because I hated my hair so much. It wasn't until two days later I reached out via email and said that I didn't like my hair did they say they had charged me $120 for a service they didn't even do. This is all they offered to refund me. This would have never have been noticed had I not complained, I would have just been out $120 for a service I didn't get. I first was going to get my hair redone with them, but then I heard their employees talking about me over the phone while making a new appointment. Needless to say I was uncomfortable going back in and canceled that appointment. The blue has all but washed out after one wash and now I have dark gray hair. I do not recommend this salon, all in all an expensive disappointment. Very displeased with my experience and the treatment afterward from the employees (management was kind).

    Photos
    Kellie & Company - My hair right after in natural lighting

    My hair right after in natural lighting

    Kellie & Company - My hair after about 2 months

    My hair after about 2 months

    Kellie & Company - Salon chair

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    Salon chair

    Rosskary Beauty - skincare - Updated July 2026

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