By far the best haircut and salon experience I've had in a very long time. Irene was fantastic at…read morehelping me come up with a game plan, and she executed it perfectly. I also got the scalp treatment, which I highly recommend. Can't wait to come back here for my next haircut next time I'm in town.

Being a guest at Amanda Moncur Salon, and a longtime client of Amanda's, I'm always amazed at how…read moremuch I love the outcome of each appointment. My newest set of extensions, Bellami piano key wefts, are giving me everything. It's the best of both worlds- color and dimension of I-tips with the stability of wefts. Loooving it!!

I had a terrible experience since my hair was ruined. I would not recommend her, go anywhere elseread more

Emily is amazing! My curls have never looked so good! And she is fun to talk with! She is…read moredefinitely my new hairstylist Thank you, Emily!

Angie Lloyd was fantastic! She really listened to my concerns and exceeded my expectations. I…read moredidn't believe my hair could be lightened without creating loads of damage but I actually left with healthier looking hair than I came in with. I'm very happy my mom recommended I see her while I was in town.

I have been going to my current stylist since 2015, and she is the best. Sandra Ith is so great at…read moreboth style and color. I am in my early 60's and she knows just how to cut and color my hair to help me look my best. I would highly recommend her. Her Instagram contact info is "hair_by_sandrajan".

Fallon is excellent! I went in for a scalp treatment because I was dealing with reoccurring acne,…read moredry scalp and flaking. This time I had a severe break out. Fallon gave me a relaxing treatment with top notch care, knowledge, customer service and expertise. My scalp has never been better. They also recommend me products (shampoo, conditioner and tonic spray). These have helped to maintain a healthy scalp and I've even noticed hair regrowth. I will forever be a client of Fallon at HOF salon

it seems she has been trying to delete my original review so here's a new one…read more first of all i am honored to receive the famous "hope u heal" line u reserve for all ur bad reviews. guys this is an example of her condescending tone since our original call. i also want to say that although i do think Ariana's read on the situation was spot on and perfectly articulated, i had absolutely nothing to do with it. she is a complete stranger. if i were recruiting people to leave reviews, u would have more than just one couple things in response to ur last message: - a haircut this bad should be obvious to someone claiming to be a professional. - I dont think being a loyal customer entitles me to a refund, i think a bad haircut does. - i only mention being a recurring customer to emphasize 2 things-- the way you treat loyal clients with a **good track record**, and lost revenue for a business who *themselves* stated cannot afford a refund. - I was very careful to specifically not use the word shelf and that was intentional. - Ive had big short hair, i've had two wolf cuts, & i know how to style it. I would never request a jelly or anything resembling one. ever. (not that that's what this is) - I didn't request a blow-out. I was OFFERED one. Maybe it's not something y'all should offer in the first place if u will blame clients for accepting and use it to deny refund. - I wasn't shown the back of my hair, esp. not in final form. being in front of mirrors does not change that. this is low IQ. - I nearly accepted ur "resolution" bc u gave me no other option and i was genuinely trying to work with you. but ultimately, like i tried explaining on the phone, it would not have actually solved anything for me. simple as that. - yes actually... I did leave satisfied.. bc I didn't notice? and it's almost as if... that's the whole issue ???? hello ?? i want to make it clear that although i was preparing for a chargeback, i remained very polite and still tried my best to resolve this directly with the salon. i even tried to meet her halfway by suggesting a partial refund but she was not making the same effort, and became progressively rude. It's clear we're operating from fundamentally different premises. maybe that's the root of the problem here. Your position is that there's nothing wrong with the haircut itself and that I don't know how to style it. ok, I'll bite. for the sake of argument, let's assume that's true.... It still doesn't change the fact that this is objectively not the haircut I asked for or agreed to receive. on that basis alone, I am owed a refund due to service not as described. it doesn't matter if u think u can "make it better". improving something bad doesn't make it good, just makes it less bad. if you had any ground (or documentation) to stand on, u wouldn't have lost the case. having a "policy" does not mean you can do whatever you want. There must be exceptions for certain cases when mistakes are made. and you need to have discernment to know the difference from when someone's abusing the system. but that requires competency (in your field and in life), humility, and good faith. when a customer has been wronged, the burden should never fall on them to figure out a resolution that works for the business. It should be the other way around. why do i even have to explain this. If I were in your position, I would be mortified to hear a customer had this experience. my priority would be to understand what would make the situation right for them and do everything reasonably possible to make that happen. I personally would have offered a refund AND an adjustment. But ironically, that means taking accountability... fortunately for all of us, u have proven it yourself that you have never been capable of this (just a quick search to see how you respond to every bad review on here and Google) and to assume premeditation/malice is a really disappointing take on this situation and makes zero sense. why or how on earth would i plan to have a bad haircut? but if that's what were doing, i can do the same.... maybe you offer blow-outs for plausible deniability on haircuts gone wrong? maybe i wasn't shown the back on purpose so i wouldn't notice? i agree there are no winners or losers here, because at the end of the day i'd rather have my hair than a refund. but because i was so polite throughout the situation, you took advantage and at the end basically shoo'd me away & expected no consequence. the last text message you sent me speaks for itself. even a stranger was upset for me. by the way... I reiterated my points via email, not to rehash anything, but to have it all in writing for the case :) i've attached photos of my original review from Google, KJ's response from Yelp, and Ariana's review as well because it tickles me and they threatened to take it dow.

I love my haircut and really enjoyed the experience. Looking forward to going back and getting…read morecolor done in 5 weeks.

I called to make an appointment and they weren't friendly. If they aren't friendly on on the phone…read morethen they probably will not be friendly in person or to my hair. How unfortunate.

I've gone to Whitney Twice now and she's so very patient when it comes to my little boy. His hair…read morealways comes out exactly like i wanted it too and the pricing for everything is 10/10 Highly recommend !

Cate was a wonderful stylist. She made my little girl feel special for her first haircut and…read moremanicure. We will be back again. Highly recommend.

I didn't want to write a review but my friends and family encouraged me to so I am going to follow…read moretheir advice. The first time I was here for a hair cut went really well. I was recommended this salon by a friend, so I decided to be adventurous and get a color done for my next visit. The consultation over the phone went well as we discussed my hair might need to be pre lightened, but this was not for sure as they didn't see my natural color. I went in feeling confident I would get the color I wanted. They didn't pre lighten my hair, I didn't know enough about hair to comment about this. I won't say my stylist's name, but she did say she had double booked herself and was working on my hair and someone else's simultaneously. I think this is partly why the process was rushed. Not only did my hair come out an ashy blue, more gray if anything, (I am a natural medium to light blonde) they charged me for BOTH the pre-lightening (which they didn't do!) and the color. My total came out to over $250. Again, I didn't know enough about hair and thought this was normal. Just an expensive disappointment. I cried on my way home because I hated my hair so much. It wasn't until two days later I reached out via email and said that I didn't like my hair did they say they had charged me $120 for a service they didn't even do. This is all they offered to refund me. This would have never have been noticed had I not complained, I would have just been out $120 for a service I didn't get. I first was going to get my hair redone with them, but then I heard their employees talking about me over the phone while making a new appointment. Needless to say I was uncomfortable going back in and canceled that appointment. The blue has all but washed out after one wash and now I have dark gray hair. I do not recommend this salon, all in all an expensive disappointment. Very displeased with my experience and the treatment afterward from the employees (management was kind).

I got a short layered haircut with bangs from here (specifically from Scotlynn) and it went really…read morewell. Very clean salon, full size mirrors, good atmosphere. I could tell she cared about getting the details right, and asked clarifying questions rather than just cutting. Explained each step, without just rambling away. Made sure I was happy with the cut and style before I left.

Absolutely love my hair and LOVE Cristine. She never fails to make me feel and look good. She has…read moremany years of experience and you can tell she puts that quality into her other employees as well. Savvy hair has been my hair salon for the past 2/3 years and I won't go to any other.

I've been going to Cristine every month for 15+ years. She's gets me in and out quick, communicates…read moregreat, and cuts and styles my hair really well. I recommend her to anyone!

We snuck in at Gardner village after hours to get married a week after getting my hair done here!…read moreWe fell in love on our walks late at night! My friends dad, "pops"dressed like the Up man complete with his balloons to give me away since I'm an orphan!Thank you soulstice day spa! Love all the services we received, massage for my husband, waxes and hair cuts!

Went for a massage here and it was amazing! Mackenzie was so friendly and as someone who got their…read morefirst ever massage in their life, I felt I was in good hands the entire time. If I had a question she would answer very informatively, the front desk staff was nice and welcoming as well. Haven't tried the other services yet but I am anxious to try, I will definitely be coming back!

Friendly staff and Jose really was professional and fast! Best fade so far here in the area hands…read moredown!

I was stuck with a couple of hours to kill in the neighborhood on a Sunday morning and decided to…read moreget my hair cut. I wasn't expecting much (my needs are simple), but this place is really good. Not just the woman that did my hair, but the entire staff operated with precision that I did not expect. If they weren't 800 miles away, I would come here every time.