I have been taking dogs and cats to Dr. Newlin since the mid 1970's. He has seen us through very…read moredifficult times and has given our animals the best care that is possible. We came to him sometimes without calling first and he always helped. He is a wonderful vet and friend and I have appreciated him for all these years. I have no animals to take to him now but will always be grateful to him.

This is a great vet. They ARE extremely busy because they are such a nice team, led by a fantastic…read morevet in Dr. Jewell. It's sad that negative reviews are left because this practice has to turn people away due to the heavy load that they support. Maintaining a sustainable work load over time is a great problem to have for a small business, as it's easy to get sucked into being there for everyone all the time. It's just not sustainable for anyone. We are SO blessed to have Avery Animal Hospital and the team there.

the negative reviews are all because they can't get in as new patients. Dr Jewell is the absolute…read morebest, he's super knowledgeable and kind. Explains everything thoroughly and wants to help ease the parent's mind in addition to healing the animals. I love Avery Animal Hospital!

I can't say enough good things about this wonderful Dr and human being. Having a mobile vet was…read moreessential for the care of my late Siberian Husky, but having Dr. Mast was a godsend. Besides being an expert in her field, the care, concern, and love she practices with are immeasurable. She was a source of strength for my family and I during a time where we had none of our own strength left. I will continue w/ Dr. Mast as my preferred Vet for as long as she is one (which will hopefully be forever).

Thank the stars for not only a wonderful, kind, and gentle Dr. Mast, but for taking her warmness on…read morethe road with her and to each residence. I first met her in 2008, when she was at Appalachian New River Vet in Boone. My 15-year-old-kitty at the time was diagnosed with kidney disease. Dr. Mast was the only Vet who gave me hope of enhancing her life as long as possible. My kitty lived another two years. Dr. Mast was the one who was with us at her "end-of-life." After she began her Mobile Vet business, what a relief! She was at my cabin today, giving my dog and my "new" rescue kitty an examination. Now, it is my 14-year-old rescue Lab/Boxer that needs the most attention. She made some valuable suggestions and gave a plan of action. To not have to leave one's residence, is such a stress-reducer to my family and for me!

She was treating our mini pin for diabetes. Brought her in because she was not doing well. She…read moredidn't even examine her and said oh must have virus going around. Gave her meds and a day later dog collapsed. Went to emergency vet and they were furious because she gave a diabetic dog a med they should never have and it killed her.

Warning: vet deletes critical reviews everywhere else especially google. Do not let them trick you…read more This place is super suspicious. Looks like someone's house with a wooden table in the back room to cut your dog open on. Needed a vet to have my dog spayed, this was the only place with openings and now I know why. Went for our consultation and instantly got red flags but brushed them off. My small 30lb 20" tall runt Pup (10 months) has anxiety issues and is vet shy. When I said I'd like her spayed vet said "yeah wouldn't want HER to breed..." which felt super disrespectful and unprofessional to say to me about my dog. The spay was gonna end up being in the upper 400's for a small dog. Took her back for her spay that I waited two months at least for (1 month after consultation), since she's anxious they gave her some sedatives while I was there. Vet techs told me they may keep her overnight if she's not too distraught (she has non destructive separation anxiety) and will call me if need be. I left with a bad feeling like I'd never see my best friend alive again. Hours later I don't hear anything but just brushed it off thinking "well she must be doing ok and just sleeping". Next morning (today) I get down there and all of the vet techs are twiddling their thumbs waiting for me, they say "we couldn't preform the spay". I say "oh no what happened?", one of them (the only one that speaks to anyone) tells me my dog is too difficult to handle... then when I ask about the sedative they say "well there was a death in the family" who's family? Didn't get a straight answer. I feel like as a doctor, you have an obligation to a patient that's already been put "under". If they weren't doing surgeries due to a family death, I don't know why they had two more dogs in cages either recovering or getting ready to be operated on. Apparently, my dog was calm enough for them to grab her by the collar, hook on her leash, and take her out to potty. Does that sound like an uncontrollable dog? Something doesn't add up. My old vet in Florida was able to handle my aunt's unsocialized 80lb aggressive lab, but these people can't handle a scared, 30lb pup. When they opened the door to let her back inside, she was not aggressive or hyper one bit and came straight to me, whining. How can my dog be hard to control when I literally watched them pump her full of sedatives? Isn't she asleep during surgery? They claimed they tried to call me but they used the wrong phone number. There's a 9 in my number that they read as a 7. Despite my "Artist's handwriting" the "9" was pretty unmistakable if you paid attention. They also claimed to try and contact me through FB but why not just take a second look at my number and maybe try a "9"? I had also given them my number previously and it was correct that time. Why was my number not in their computer system? My dog was put outside presumably all night in the freezing mountain weather. Even this morning it was cold enough for me to wear my coat. My dog is half Doberman and can't handle cold weather at all. Vet had other dogs inside in cages but they must've hated my dog so much they put her out in the cold. These girls said they fed my dog but when she got home, she was eating anything she could find when normally she has a light appetite. Owner has a history of replying passive aggressively to these reviews and they'll probably slander me and my dog. Honestly I'm thankful to God, these people decided to not operate because they probably would've removed her liver trying to perform a spay. Never coming back. They obviously had something against me or most likely my dog. But I'm just thankful my girl is cuddling with me as I type this and not in the ground. This place has to be a front because I refuse to believe a true vet would let all this go on.

When I picked my dogs up, I was charged more than expected and told they were "fat," which felt…read moreunprofessional. More importantly, I was very disappointed in the quality of the grooming. My youngest dog, in particular, appears to have received only a partial grooming. The groomer mentioned she had to "wing it," and it shows there are uneven patches in her coat, her belly was only partially trimmed, and her tail and hygiene areas were not cleaned up. It's been four days since their appointment, and neither dog smells fresh or feels clean. In the past, my younger dog's coat has always felt much softer and lighter after grooming, but this time there's no noticeable improvement. I've had to schedule an appointment with another groomer to have her redone. I'm very disappointed in this experience and would not recommend High Country Grooming.

My dog had her first groom with High Country Grooming today. We had a great experience! My pup…read morelooks great! And she wasn't worn out and stressed. The environment was calm and the overall vibe was very pleasant. Will be returning for our next groom!

Highly recommend!! We were just passing through and called to see if they could trim our dog's…read morenails. They did and we didn't even have to wait. They were so good with our fur baby and were so nice to us! Thank you so much, Groomingdales!

I have been taking my two dogs for a nail trim and filing at Groomindales salon for the past 2…read moreyears and we always get gentle, prompt and friendly service. My dogs never had any cuts or problems with the service and enjoy their visits at salon. I also saw other dogs getting groomed while my dogs getting their nails done and whole atmosphere is peaceful and professional. I am glad we've such dog salon in our small town.

My dogs love Miss Betsy! They came home happy and relaxed. She knows her dogs! Thanks!read more

Amazing lady Miss Besty. She knows how to take care of dogs and gives loving care. I have used for…read moreyears and highly recommend her.

Our dogs love Jess and Dustin. Sometimes it's hard to get them back into the car. This is by far…read morethe best dog play and boarding service around. We are so lucky to have them. Your dogs will love them and you'll have a place you can trust.

This is our go to for watching our fur baby. They treat our pup as is he was their own. Drop off…read moreand pick up is made a breeze and our baby always comes home happy! Easy to work with on drop off and pick up times and days, and always easy to get ahold of! We couldn't ask for a better place to take our baby!!