We had a small issue with our boiler system that needed attention before serious cold weather…read morearrived. We had another company come out and did a little work but needed more parts, after 4 weeks we didn't think that they were coming back. Called another well-known plumbing outfit in Santa Fe and scheduled the work. The day before the appointment they called and rescheduled for the following day. They called again and said that they couldn't make that day either and then scheduled us for two weeks later. I called Cartwrights at 4:30PM and was scheduled for the following morning between 7:30 and 9:30. WOW, the following morning we got a call shortly after 8:00 that the tech was on his way. Paul arrived about 30 minutes later and swiftly diagnosed the problem and started to work. Paul needed a part and drove into the supply shop and returned with needed parts to complete the job. Job completed to our satisfaction. Thanks Cartwrights, thanks Paul.

Had My Water line on my Toilet Fixed took Them 15mins to put A Small Water Line From Lowe's,Charge…read moreMe $470...00 15 Min's Cartwright's Plumbing and Heating Service Done 8-21-2026

Do you have a MINUS 10 rating? This was the most inept company, headed by its owner, Sergio Nunez,…read morethat I have ever dealt with. Totally unprofessional. Recently, their name came up on the Don Diego neighborhood site. I am not the only one that had a miserable experience with them. I see that these people recently changed their phone number and their Servicemaster identification. Just like a restaurant, if they have to change names, something is wrong. Call Paul Davis, they corrected much of the work that Servicemaster bungled. Paul Davis Restoration & Remodeling Fire & Water Damage Restoration Santa Fe, NM · (800) 886-9844

PLEASE save yourself a lot of heartache and destruction at the hands of owner Sergio Nunez!!! He…read moredestroyed my home by having his crew drill well over 400 holes in my walls and cabinets, where there was never even a drop of water!!!! He is a fast talker and if he knows it's an insurance job LOOK OUT as all he sees or cares about is $$$$$

When we recently discovered black mold in our master closet, we called the local office of Paul…read moreDavis to access the damage and to tell us how they would mitigate the problem. Although they were the first company to respond, when I later tried to follow up with a bid or references, only then was I told they would charge $500 for an estimate. I wish they had mentioned this upfront when the inspection visit was scheduled.

I am extremely pleased with Paul Davis and with the courtesy and work ethic of their entire staff…read more I hired them several years ago after my house suffered severe water damage after a water heater exploded during my absence. They replaced my wood floors and took excellent care of my furnishings. I called the owner recently with a question of one of the bedroom floors. The owner came immediately, looked at the wood floor and decided to redo the work in a certain area - at no expense to me. I was amazed as so many years had passed The staff that did the work was so pleasant, professional, efficient and hard working. I am very pleased and grateful. I recommend wholeheartedly.

Quck to respond to RFQ for mold remediation; offered to be intermediary with insurance…read morerepresentative; friendly onsite personnel, very responsive to questions, cleaned work after remediation; think quoted price was reasonable and within expectations.

Made a call to these guys a few weekends ago on a Saturday morning. Woke up to an unfortunate leak…read morecoming from a corner near my toilet in the bathroom next to my bedroom which left part of my carpet soaked. Spoke with a gentleman named Wade, extremely courteous, professional, and knowledgeable, and despite having a busy schedule, he showed up earlier than expected. He gave me a quote which was a lot cheaper than any other highly rated companies in the greater metropolitan area of Albuquerque and Los Lunas. I was advised my water would have to be shut off while the repairs were being performed. The estimated time was approximately 3-4 hours however, within 2 hours I was being called back to my house to visually check the repairs were completed. These guys work fast and they work accurately. I was advised if this happened in one bathroom it could possibly happen in my second bathroom and since the repair came out so good I went ahead and requested a quote for some preventative maintenance in the near future. If you want a no hassle company that works quickly and will charge what they feel is fair, then give these guys a call.

USE W CAUTION! Had a leak in my bathroom. Suspected it was behind the cabinet. Called Klaus and…read moreasked him to remove the back of the cabinet to expose the pipes. We noticed some mold and that was quickly removed. He came w two young guys and a dehumidifier (which he left on for the week). When I checked back w them after an hour, Klaus had DRILLED 3/4" HOLES ALL ALONG MY CABINET BOTTOM and in the sheetrock (12 total)!!! We NEVER discussed this! He actually did DAMAGE while I was not in the room! I asked him why he did this. He claimed that it was to "air it out" and that it was "easy to repair" by installing a wood strip over the holes! Wow, not what I wanted for sure. Two thing Klaus kept asking me the entire 2 hrs that he was at my house was 1.) is this going to be a homeowner insurance claim, and 2.) he wanted to REMOVE the cabinet, and even suggested coming at the leak from the OUTSIDE of the house! The literally cut through our exterior wall. Months went by as we tried to close the leak (which we did). In the meantime Klaus sends my a bill for $700! For what? Doing damage in 2hrs?! I told him to COMPLETE the job by repairing the damage he did and I would pay him. That was Summer, now it's Winter and Edelweiss has done 0. And the leak was in the floor.

As someone with respiratory sensitivity to mold, they are the only remediation company I trust to…read morebe as careful and thorough as I need for my health. They have done two big, complicated water damage / mold remediation jobs for me in the past decade, and I don't think any other company would have worked with me with the diligence and specificity that they have always maintained. These are good people who truly know what they are doing -- which is an unbeatable combination!

I've used Jacob Gurule to redo two projects that other contractors left me off worse than before…read morethey started. I wouldn't hesitate to recommend him for any construction project you have.

Excellent high quality work performed by a professional, punctual team of talented individuals…read more Blown away by the end result of what was a massive job. We will be calling again for our future needs. Thanks Jacob and company for the great job you did

We've had several projects with ServPro over the past year. We have used them for remodeling and…read moreexpanding adobe walls, installing new kitchen counters, landscape work, new roof, new floor install, appliance installation, and more. Always reliable and responsive. High quality workmanship. Will continue to use them for home projects in the future.

When we discovered a large patch of black mold in the main closet adjoining our shower we called…read morethree remediation/restoration specialists in Santa Fe. ServPro was the only company to prepare a detailed bid that we could use to qualify for insurance repairs. To their credit, the staff at ServPro determined where the mold-causing leak was stemming from and was able to create a plan for the entire repair of the problem. We were fortunate to have Oscar as our lead repair person. He is a talented carpenter, tiler and even a carpet installer. His craftsmanship made the final project turn out great in the end. Unfortunately, the project took much longer than expected (four months) and there were frequent gaps in any work at all.

Bee Creek Builders deserves more than five stars! From…read morebeginning to end of my shower remodel, I was completely satisfied with their professionalism, expertise, and thoroughness. They were very helpful in the planing stages and remained responsive during the week-long process. All the their workers were respectful, and we enjoyed interacting with the family. Daniel is a reliable foreman who checked in everyday. He honored the original cost agreement even though there were many unforeseen expenses. I recommend this company without hesitation.

We are very pleased with Bee Creek Builders' work from start to finish. We had a window replaced…read morewith a sliding glass door and an outside deck attached. Also had a remodel of the master bedroom deck. All workers worked very hard from beginning to end. always super polite and respectful. Daniel: the business owner checked with us every day to make sure we were pleased with the progress. We asked for additional work on some stucco repairs which they fixed for what seemed liked very minimal charges. We are very happy with our remodel.

They've helped me out on two separate emergency needs when I struggled to find anyone else that…read morecould come help in a timely manner. I've utilized both their plumbing and AC repair services and they were both excellent. Dependable and timely service is why they will be on the top of my list of companies to call when I need help with AC and plumbing needs. I'm going to try their electrical services soon as well.

Three strikes...you are out…read more Earlier this year, TLC came out to reinstall 3 sinks after countertop installations in my kitchen and two baths. They quoted me approximately $165/hr. for labor on the phone. On the day of the work, two men showed up and said that since there were two of them it would now be $100 more per hour than originally quoted. The good news, they said, was that they would be done twice as fast. I didn't have much of a choice since I had no working sinks. It ended up taking them over 4 hours to complete the work, with one man just standing around watching the other. Naturally, I was outraged with both the last-minute change, the amount of time the job took, and the bill of $1200. To their credit, TLC did refund $300+. Around the same time, I had TLC come out to replace an electrical outlet in my kitchen. While looking in the electrical box, Robert told me that my box was out of code. My breakers were 25 years old and they should be replaced every 25 years. Foolishly, worrying about safety and fire potential, I agreed to have TLC update and upgrade my box to the tune of $4500. I did this without first doing my own due diligence. After the work was done, Robert and the electrician who actually performed the job apologized to me because they saw a broken panel in the box. Robert had not seen it prior to performing the upgrade. I was told this after the work was already completed without the panel being replaced. To fix that problem, it would require a lot of additional work to satisfy code requirements. The additional work was originally quoted at $9000, but eventually Robert came down to $7000. Go figure. Feeling that I had been misled by TLC, I asked Robert a couple of times for a written estimate that included the reason for and the scope of the additional work. Since, I had already paid $4500 + tax for a job that apparently now did not satisfy code requirements, I wanted to understand what and exactly where the damaged panel was located. It was not readily apparent to the naked eye. I was not about to authorize any more work without fully researching and understanding its necessity, and without consulting professional sources as to its veracity. What I eventually received from Robert was a text message with a brief description of work and an estimated price, however, it provided none of the detail I asked for. When I pressed for more information, I heard nothing more from Robert. Feeling compelled to pursue this matter, and knowing that my knowledge is extremely limited when it comes to electrical matters, I employed the assistance of a relative who has been a highly respected custom home builder in Santa Fe for almost 50 years. After inspecting my electrical box and the limited information provided by Robert, he was unable to find anything out of place that required attention. To substantiate that, he sent one of his trusted electricians out to completely survey the situation, and I was told the exact same thing by this electrical professional. In fact, I was also told that I never needed to do the original upgrade to replace the breakers because my electrical box was never out of code in the first place. Finally, in early August (2026), I needed to have an outdoor electrical outlet upgraded. TLC sent two electricians out to dig a trench and run a conduit from an existing working outlet to the outlet in question. They informed me that the possibility of injuring an irrigation line existed, but they would inform me if that happened. On week after the work was completed, I noticed that the area where the work was done was very wet. They had broken an irrigation line and never informed me. I had to hire an irrigation specialist to come out to replace the line. Truth be told, I would never have used TLC for that job if I had known what I know now about my electrical upgrade. A call to the company regarding this matter has gone unaddressed. I have made many mistakes by reusing and trusting the integrity and honesty of TLC. $4500 was a big price to pay to learn that you cannot always trust the professionals. It is my hope that this review will spare someone else that hard-learned lesson.