You are probably worried about two things right now if you are reading this review... first, you…read moreare worried you may have some kind of mold or water problem. Secondly, you are probably worried a professional coming in to "help you" will also be taking advantage of your situation to maximize their profit. We had a fantastic experience with Nick Alley from Dry Effect. He came in, gave a very thorough investigation, taught us a bunch about what to look for and how to prevent future issues. He gave us great options for both professional and home remediation approaches, and the pros and cons of each. Nick went way above and beyond helping diagnose one of the problems we found that looked like a water/mold issue, but that was actually unrelated. Something that they wouldn't make a penny on from fixing. We have since chased it down, and he was spot on with his diagnosis. It felt like a real partnership with a company I could trust. I am sorry if you need them, and I hope I never need them again. But if I do, I won't hesitate for a *second* to call them back in.

Never received an estimate or quote after after a few weeks from when the guy came out and looked…read moreat our basement. I finally called and was told it is a siding problem - our house is brick cape cod. The guy said oh let ck again and get back to you. Nothing and it has been almost a week. Nope I will not use when thru cannot get an estimate to me.

These guys were awesome!! They arrived in a timely and professional manner and provided excellent…read moreadvice about our situation. Oliver really made us feel at ease and was very insightful! Thank you Oliver and A-1 Restoration you guys are the best!!

From the owner: A1 Restoration is a family owned restoration company that has been providing service for the…read moregreater Cincinnati area, Dayton, and Kentucky for over 20+ years. We started out as a national water damage restoration service and throughout the years developed into a full service restoration company. At A1 Restoration our customers and quality workmanship is our top priority.

The work and the technicians did a great job. However, the coordination and communication were very…read morefrustrating.

Lillian and Autumn just completed an after remodel cleaning of our home following a bathroom…read moreremodel and they did a superb job. Friendly and so very thorough--highly recommend this company!!

The men that came to work in my basement were very thorough and thoughtful about their job, my…read morehouse, and all of the items on the floor. The cost was extremely fair.

Josh and his team are super professional, courteous, respectful, hard working, and detailed. I wish…read morethis team were over my entire project performed by Hays and sons.

We were moving from out of state to KY and wanted our carpets to be shampooed before our furniture…read morewas brought in. We got the reference for this business from our realtor along with a couple of other options, but we picked Paramount due their quick response and willingness to work with our remote situation. On the phone they took an estimate of the area and number of rooms to shampoo and provided a $ amount based on that. 1 week before the scheduled date I had to call and ask to do the job sooner since there was a change in our relocation plan. They worked with us and gave us an earlier date. They also agreed to enter the house using a lock box since we wouldn't be there yet. The technician called me about 30 mins before getting to the house to let me know they were on the way. The place looked clean and detailed when we got to the house 2 days later. We will certainly use them again in the future!

Our basement flooded. This company worked with us from mitigation to demo to rebuild. They crew on…read moreeach task was professional, thorough and did excellent work. I would recommend this company.

We had a second floor washing machine leak, sending water down through the ceiling on the first…read morefloor. Apke was able to send an inspector out quickly to assess the damage, and then coordinated the repair and repainting to make the entire job effortless on our end. They got the project done quickly and professionally, and it looks great.

Apke Restoration was a great company to help us mitigate water from our basement and clean up after…read morethe incident. They are expedient and offer great quality of service. The professionalism and courteousness of their entire staff is top notch. I would highly recommend them for any clean up/restoration issues anyone may have in their home.

ICON did a great job with the flood clean up. Dakota did an excellent and fast job and was great…read morewith communication. He arrived in less than 45 minutes from the call, was professional and courteous.

ICON !!Let me first start by saying Stay Away from this company! They will destroy your home and…read morebelongings! Let me first say this from the beginning we was advised to take as many photos and videos as possible to be sure that we was covered during the process which we have done. So let's begin Day 1 all went well they came out and set up machines! Charged for 6 hours was there less then 2. Water had already been extracted! Pulled up a few pieces of flooring ! Day 2 removed kitchen cabinet instead of unbolting they pried the sink out. Threw away counter tops and all hardware. Used our kitchen bags to pack chemicals that was under the sink! ( but charged us for bags used) Day 3 (1/11/23) Things began to get unbelievable returned to our home to see what progress had been made.No supervisor or representative from the company was there! A Crew ( unable to speak any kind of English at all) was there! Did not understand nothing we was saying! Was using kitchen knives from our cutlery set to cut out drywall, using our household vacuum to suck up drywall chunks! Went outside and got my husbands shop vac to use to clean up drywall. Chemicals had been split all over the floor, furniture turned on it's side, multiple things broken! Holes poked in the back of furniture! Things thrown everywhere ! Finally able to get a hold of the Supervisor on this job he returned to our residence apologizing over and over at what had occurred at our home! Said he had spoke with his main supervisor and all this would be taking care of! He planned to keep the crew working and I told him to get them out of our home immediately! Day 4 ICON brought all their regular employees to extract the water from the crawl space in our home! At this point we received a bill and a email stating we should be thankful that they done such a well job! Lmao what a joke! The supervisor on our job had no clue what he was doing when it came to mitigation at all! My husband finally had to demand that he stop cutting out walls because the moisture readings was good. The supervisor was advised that the crew they had working had drugs in our home we showed him a ashtray that was being used for the drugs! The crew tried to retrieve the ashtray before they left! ( why would a ashtray even be brought into someone's home) How professional is that? The supervisor took a picture of the drugs and told us he forwarded it to his main supervisor at the company! Imagine that ICON! We ask several times for the mitigation report and final bill finally recieving the final bill we have noticed things that we have been charged that was not performed! Benefits them well. When we received the report we received only pictures that was suitable for the companies benefit! How impressing.. know if they are going to do this to a younger company I could only imagine how they take advantage of the elderly that desperately needs help at these critical times. However we will not argue with the company on their behavior or their wrong doings! Yesterday we had a contract come out to put a bid back on our home and found extensive mold left behind! We will be contacting the BBB and the Attorney Generals Office! Pls people do some homework before hiring !