Sometimes he shows up and always does a good job. Last time I wanted 2 faucets replaced, he quoted…read moreme a fair price, problem was he rescheduled it. Then the day it was rescheduled for, I waited and waited. So when it looked like he wasn't going to show up I texted him and said just cancel it.

Horrible communication, tech doesn't show up during scheduled time, then claims to the manager to…read morehave called several times and get no answer so he can skip you just bc he doesnt want to do the job. When I complained to manager it was past the window, he sends guy out after the job he skipped to.... Guy sits in driveway 10 minutes smoking a cigarette after already making us wait for hours.... Refuses to go in crawl space, uses blasphemy and doesn't even apologize when I state my disapproval of saying Jesus name that way, calls manager to get 'help' with job bc he is afraid to go in crawl space.... They plan to come back in a few days saying they will call me, then never heard from them again! That's how they operate when they do work for a home warranty. They don't care about doing the job bc they still got paid the service fee. I cancelled my warranty plan, will not put up with being told what garbage companies I have to use, got a full refund too due to the highly unprofessional behavior.

We couldn't be more pleased with Master Plumber Bruce Hardy! He got a lot done in a short amount of…read moretime and all by himself. He's very thorough and showed and explained things before and after he worked on something. And he cleaned up so well after he finished, that we couldn't even tell that he was here except that everything was fixed and actually cleaner than before he started working. LOL! He also made us aware that our water heater is too big to take through the doorway if it ever needs to be replaced, and that a wall would have to come down to get it out. It's something a contractor did 10 years ago when he constructed a kitchen near it and didn't consider the water heater size that he was closing in. Because of Bruce, we are preparing ahead of a possible water heater outage and demolition emergency to get the wall knocked out and rebuilt. Thank you, Bruce, for everything! You're amazing!

Amazing Quality. Great Customer Service I will use Hardy…read morePlumbing from now on for all my plumbing needs . Very fair price. Put in a water heater and did an outstanding job. I would recommend him highly

They brought river rocks to fill an area near our driveway…read moreand were able to get them there without damaging our carport. They also poured and leveled gravel in the backyard for our fire pit area and behind it. Once the gravel settles it's like walking on concrete. They are very professional. The job was done in a short time, was complete and total cost was less than the estimate.

This company is a lifesaver if you have a plumbing problem. Brody Jacobs and his team care about…read moretheir customers and will do their best to find best solution, which they did with us. We had several leaks under our house (built on a slab). After much discussion with Brody and his staff, they rerouted our water lines, forever eliminating the problem of under-the-floor leaking. We're very happy about their work! Highly recommend them!

After finding Tri-County Plumbing, Heating & Air Conditioning through a quick Google search, I…read morereached out around 4 pm on a Thursday regarding a problem with my tub. Although I couldn't reach anyone right away, I left a message and received a call back within 30 minutes. I spoke with the owner, who reassured me that someone would be out the next day. True to their word, a representative arrived promptly around 9 am the following morning and got right to work. Within 90 minutes, my tub issue was resolved, and he took the time to walk me through the steps he'd taken to fix it. I really appreciated the quick response and efficient service from Tri-County Plumbing, Heating & Air Conditioning, and I'll definitely reach out to them for any future plumbing needs!

Wow! We had a couple of plumbing issues and Bill and Josh came out and quoted and scheduled time…read more They arrived on time and did a great professional job at a super cost. We are already looking at other projects and they will be the first call we make! Highly recommend them!!!

let me begin by saying I live in an older home with old…read morepipes. I had a leak in my bathroom and was terrified I would need major plumbing repairs. I told a coworker about it and she suggested Mr Rooter. I made an appointment and they came right out. The repair man quickly assessed the problem and repaired it in just a few mins. turned out to be only a leak from my toilet tank. he repaired it free of charge and even gave me an estimate on future repairs that I fear may be coming. great customer service. highly recommend!

Mr. Rooter - We were very pleased with everything they did for us. Quick to come out and finish…read morethe job with great quality of work. They cleaned up after they were finished and it was just like they were never there working. We will use them again for sure. All the employees were super that we spoke with. Great company!!

Super quick turnaround between requesting service and appointment. Ricky was knowledgeable and…read morepersonable. He resolved our kitchen faucet leak issue quickly and efficiently. We highly recommend and will recommend to friends.

Ricky was awesome! He was able to provide a flat price for services (no chance for upsell/price…read morechanges) worked with our availability (came in the evening after work) and did great work!

I was having problems with my Toto wall mounted toilet with a in-wall tank (the guy who owned this…read moreplace before me put in this bougie thing). I had six different plumbers near me come out to look at it - five wouldn't touch it and one would do it at a ridiculously high price of $1100. For plumber #7, I called Sure Flow Plumbing and they could not have been nicer. David called back and I explained what was going on with it. He listened to me and cared about helping to figure it out. A week later, he came out and replaced the part in less than an hour. He was the only one even willing to try to work on this toilet so if you need a competent and reasonably-priced plumber, call Sure Flow because their customer service cannot be beat!

He came out on a Sunday and repaired the toilet. Very friendly guy who knows what he is doingread more

Spent 3 days trying to solve a problem and nothing got fixed and I spent $450 even though he said…read morehis last time out here it wouldn't cost me nothing... Feel free to text me so I can show you his text.... I definitely recommend you do not hire this person.... Not to mention I helped him 100% of the time that he was here... even ran the drill... absolute joke to his family's name and heritage

Stole 1500 dollars from us. And won't show up to court. We won case now hopefully he will pay usread more

It's getting to be that time of year. Close your pool... fertilize and reseed the lawn... put the…read morepatio furniture away and get the furnace checked before that first cold morning hits. I took advantage of Recker & Boerger Fall tune up. Angell Gardner was timely and very thorough in her inspection of our furnace and the HVAC unit. She cleaned up the heat sensor in the furnace and cleaned out the compressor coils. So we're ready for the winter as well as next summer . Thanks Angell for the complete inspection!

I would not recommend R&B. Water heater (installed jan' 23) had a leak and they came to replace it…read moreas it was under a 8 yr warranty and found out they had charged my credit card $945.00 without explanation.

Not an upstanding company at all. I would not give them even one star. No integrity. Takes your…read moremoney but won't give any explanation when they choose to keep a large portion of the monies received and not to give you a full refund when no work was done or any supplies purchased. Nothing but lies, lies and more lies. Find another company to deal with if your are in need of any home services!

If I could give them a ZERO I would. Horrible customer service. No one returns phone calls…read more They've had our money ($5200!) for 3 months now to replace our roof and haven't completed any work. Constantly get told they're coming and never show. Always one excuse after another. Have went so far as filing a complaint with BBB and will continue to file complaints...next up is Ohio Attorney General and Angie's list. I have posted on my local community Facebook page to not use these people and my local community was very thankful and appreciative of the heads up. No one wants to deal with shady, unresponsive, dishonest people. At this point we don't even want them doing the work and want our money back. I hope this review STOPS someone else from using this company.