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    Rotti's Power Equipment

    3.9 (19 reviews)
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    8 years ago

    The go to guy for all your snowblower needs!! Professional, fast and courteous. Thank you so much.

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    Review Highlights - Rotti's Power Equipment

    They said the snowblower is in the shop it should be done tomorrow (Thursday).

    Mentioned in 4 reviews

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    Rotti's Power Equipment - New Mowers

    Rotti's Power Equipment

    (4 reviews)

    I had a very disappointing experience with Rotti's…read more I called ahead to ask about a tune-up for my snow blower, which is only four years old and hadn't been used for the past two seasons. I was quoted around $200. I specifically asked about carburetor work and was told that if anything additional work was needed, I would be called for approval before any work was done. I dropped the snow blower off on 1/21, knowing a storm was coming and that it might not be ready right away. When I called to check the status, I was told it was done and just needed a manager's sign-off. When I called back to ask about the total cost, I was shocked to be told the bill was $365. I was then informed that the carburetor had been rebuilt--without my approval. When I questioned why no one called me first, I was told they "assumed" I would want it running. While of course I want it running, I should've been called first to go over pricing. The person I spoke with showed little concern and initially brushed me off, saying they were too busy. I was disconnected while waiting, had to call back, and explain everything again. Eventually they took $50 off, which I appreciate, but this should never have happened in the first place. This is poor business practice. Just like with a car, if additional work is needed beyond the original estimate, you call the customer for approval, you don't just do the work and send a much higher bill. I will not be returning, and I will make sure others I know are aware of this experience.

    I called on February 21st, 2026 looking for a friction disc drive part for my 13-year old Ariens…read moreDeluxe 28 snow blower just before a huge blizzard was forecast to hit on February22nd through the 23rd. They asked for my model # and serial # and said they had the part but closed at 2:00PM and it was 1:53 PM. They had the part but they were closing in 7 minutes and I was 15 minutes away. The gentleman asked if it was okay if he left the part outside in a certain location so I could pick it up after paying for it over the phone and of course I said absolutely. He even took a picture of it so I could easily find it. I paid for it, drove down and picked it up. This small business saved my back and butt and allowed me to get my machine repaired and ready for this storm just in time. I actually drove to their Lancaster location by accident first not realizing they have two locations and I saw tons of Ariens snow blowers there. If anyone needs parts locally or needs new or used equipment then I would check this place out first before going to the big box store. Thank you Rotti's Equipment for saving my back. That was a close one!

    Cote Small Engine Repair

    Cote Small Engine Repair

    (10 reviews)

    Completely shady business. Never hit committed dates, failed to fix what they were contracted for,…read morebasically stole our money. Absolute dumpster fire of a business.

    Using VPN - so that's why it show's as Virgina - I'm based locally to Worcester…read more 0 Stars - Dishonest and Misleading Service Looks like a running theme, Venmo, HD Rental Truck, No Receipts provided when asked, scammer and fraudster - don't do business with Patrick Cote. I had a zero-turn residential mower that wouldn't start. After trying basic troubleshooting myself (fresh fuel, new spark plug, starting fluid), I suspected a carburetor issue but preferred to have a professional diagnose it since access is difficult. Patrick Cote answered my call and offered a full-service package for $169 + $50 deposit, including oil, filters, spark plug, and blade sharpening, along with diagnosis. He later claimed a mouse had chewed through the wiring harness and quoted ~$850 total for replacement. I agreed, even after asking about aftermarket parts (which he refused to use due to "liability"). Two days later, he said the harness was fixed but now the transmission had leaked fluid, requiring another ~$650 in parts (labor waived). Over the next two weeks, he blamed delays on parts but eventually returned the mower. It ran--but that's where the positives end. Upon inspection: The "new" wiring harness was clearly NOT replaced (same old dusty wires) Both transmissions were untouched (no signs of service or disassembly) Oil filter was not replaced Blades were not sharpened Air filter unchanged Only actual new parts I could identify: a fuel filter and a fuel pump (~$35 parts) To make matters worse, zero-turn transmissions are typically not rebuildable--they're replaced outright--so his explanation didn't make sense from the start. When I confronted him with photos, he responded defensively with the usual "I've never had a complaint" line instead of addressing the facts. Bottom line: I was charged for work that was not performed. Based on my experience, this "business" is misleading at best and dishonest at worst. Avoid at all costs this guy is a fraud / scam artist. I texted him a few more times - no response. Called a few more times - he has not picked up my call.

    Rotti's Power Equipment - outdoorpowerequipmentservices - Updated July 2026

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