The pros: unlimited claw machine and arcades. They have food and a bar with reasonable prices Negatives: first bowling game played the game reset itself. Second game the game didn't record the score correctly. This place is ran by a bunch of kids so they are pretty much hanging out the whole time. The bartender went on break from 11:30 -12:30 for some odd reason. I stood at the front desk trying to get help for 10 min and i walked over to the door and all the employees were hanging out goofing off. They called security on me and told me the manager was gone and no one could help me. Place is really cool but sucks it's poorly managed. I can see why it has low stars read more

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The service for mechanic being available is reasonable on this busy Saturday. Seems it can be an interesting but tiring job too. Thank you for doing it! There are new items advertised that I really wanted but the worker I spoke with didn't know how to make them, they only allow orders on the kiosk, and the kiosk didn't have the new items. I tried to tell the service desk about the missing items so that the food workers can just simply say if this location doesn't offer the new items yet rather than tell me to keep looking at the kiosk and rather than have a mini physical billboard showing. One of the workers assumed I didn't want to wait in line and I wasn't trying to order food at the game desk. I was just trying to let someone else know besides the one food worker I spoke with because the food worker didn't have access to taking notes or calling someone up to make note of the issue or to even know to say that they did not have access to add to the menu electronically (whether that is actually true or not lol). There needs to be a better system for people who try to give honest feedback to help things run more smoothly for relative anomalies like this. This Round 1 is convenient and I can understand them selling out of a figure I wanted but some of this other stuff , especially with the notification I offered, could've been handled better. I like Round 1 more than Dave and Buster's but I like other Round 1s more than this one. It is less likely I stop at this one unless it is on my way enough. With the parking hassle, needing to know which one entrance is open because sadly the mall is not doing well, makes for a kinda shaky experience. Sincerely, an interested customer that is probably annoying for trying to calmly point out a few problems in-person in brief but then writes these annoying reviews lol read more

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This Center City location is definitely my least favorite Round 1 locations. Paid parking and congested traffic is definitely not my favorite thing. With that being said, I barely goes to this Round 1 anyway. If you ever visit outside of Philly's Round 1 locations, you will see a significant difference in values. Especially when u compare loading $100 each at both locations. I loved the plushies claw machines, that's the reason why I loved Round 1. You definitely gets more for your buck when going to other Round 1. read more

Round1 Bowling & Arcade - Philidelphia - Bowling Near Me - Philadelphia, Pennsylvania

Round1 continues to be on the decline. It hasn't even been 5 years since it opened and the place is falling apart. Many of the games are out of order. Sometimes, these games are permanently out of order, too. After going to Dave and Busters on Columbus Blvd recently, I can honestly say that 99.9% of the games there are working. The space is maximized for good games and is not packed with unnecessary claw machines that Round1 has. Dave and Busters have better customer service, too. Unfortunately, Round1 just doesn't do it for us anymore. read more

Do not even waste your time honestly.... waited over 3 hours for bowling when they said it was 2 and food took just as long. Tried to get a drink from the bar and it wasn't even open. Terrible establishment keep your money do something else with your family or friends. read more

Need a multi-entertainment place in Philly? Then Round1 is your place. They have lots of claw machines where you can win plushes, toys, and other items. They have been pretty inclusive with stocking anime figures and BT21 characters. They also have racing video games, dance off/ challenger games, table pool, and a bowling alley. They also have a food station too. Overall a great place for a date spot and/or competitive play. read more

Round1 Bowling & Arcade - Philidelphia - a display of pink teddy bears - Bowling Near Me - Philadelphia, Pennsylvania

Great experience! Our school went for a field trip and the party coordinator, Kyree was absolutely amazing. He assisted us from booking throughout the entire field trip. He was super helpful and made our experience great. read more

I visited this location primarily for the claw machines. Keep in mind that if you have food, you'll need to leave it outside the entrance. Many of the machines were out of order, and despite spending $50, we didn't win any plushies. The machines seem to be extremely rigged and it's quite difficult to win. Additionally, each game is pricey, costing 14 credits per try. I'm not sure if I'll return to this Round 1 location. read more

Came in to have some fun with some friends and I found this one employee to be very helpful; I believe his name was Nasif. He was very friendly and made the experience better for us. I did ask him to help reset a lot of the plushies, due to them being stuck, and he was pretty chill about it. Employees at other round 1 would usually give off this impression that they're annoyed at you or something, but he was calm about it! He was also pretty helpful to the other people around there; he was going around, helping people if they were to ask him to reset something. Overall I had a wonderful experience, thanks to Nasif! read more

Pretty much scammed out of my money! Was given a broken bowling lane, told by the technician that all lanes were "a little broken," so we went to collect a refund. They refused to give it to us and lied about the working condition of the machines, gave us a "free round for the future," and a card to contact their manager. I contacted the manager multiple times and their corporate office and received no response. It isn't a bad place, but if you're going to intentionally sell people a faulty experience, pretend it isn't busted, and then refuse to give me my money back? I'll write my first review on Yelp for that crap. read more

Some of the crane games kept glitching, staff would swipe and give me the credits to play but the crane would glitch again so they gave me the points back on the player card. It's all about luck and getting the angle right. I won a few plushies but spent about $80 on crane games and video games. Fun place but pricey. Overall it was fun, so a C+/B-, more for teens and young adults than children. read more

Round1 Bowling & Arcade - Philidelphia - Bowling Near Me - Philadelphia, Pennsylvania

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Security guards high and underaged people are definitely allowed to order alcoholic drinks and security will not enforce the law because they're too busy flirting and trying to make friends with everyone that comes in. The female security guard seems to be on the autism spectrum. Blurting out random things that a normal person would not. Please don't mind her she needs help. She told my boyfriend I'm his sugar mama because she looked at our IDs and seen that I was 3 years older than him. So sad. Then she went to the bathroom and was on the toilet for like an hour and went back to front to makes jokes. As if she should be making jokes about anything other than her pathetic paycheck. Other than that have fun! Lol read more

Good things are the central location and a huge selection of games. All types of games from standard arcade, shooters, music, rhythm, racing, etc. There is also bowling and other stuff. Unfortunately a lot of the games are shoddy or broken. Also, the price is extraordinary with most games being far too much unless you really want to play them. Its not very clean. The staff are okay. It's a bit of a let down and could be a lot nicer, in such a nice spot with so many games. read more

This is a cool arcade. Has decent retro and fun games. Prob the most selections of claw prize games. Whats's terrible is the service here. There is no one at the counter when you go early and you see the employees on the clock playing the games and not doing their jobs. Smh. read more

Rich was fantastic! He was very proactive about providing a great experience for our daughter's birthday party. He regularly checked in with us and actively looked for opportunities to make our experience a great one. We will definitely be back! read more

Went there yesterday evening with my friend and we had a blast we enjoyed a lit the crane machine and the arcades in general . Staff were very sweet and friendly . We also played pool and it was really awesome. The only reason I'm giving 4 stars is because we unfortunately haven't been able to play bowling at it was a long waiting period to have an alley read more

Everyone knows bowling and drinking beer go together, well apparently not at Round 1. At 2:00 PM on Saturday, we rented a lane only to find out after we paid, the bartender didn't bother to show up for his shift. That was just the beginning of the debacle. After bowling a few frames, the ball return wasn't returning the bowling balls. So we grabbed a few off the rack and tossed them until there were about a half dozen caught in the return bin. We called the attendant who had to dive into the back of the alley and free up the gutter and we were back in business. That lasted until a pack of kids invaded us from the arcade and decided to go bowling and randomly picked up bowling balls from the rack and just indiscriminately threw them down the alley. Whosever lane it was didn't matter. They only stopped when one of them said "Don't throw down that lane, the bar is down blocking the pins." We thought we were done with that mess after they left; oh, we were wrong! After a few more frames the ball return again malfunctioned. At this point, we had enough! We must have grabbed almost a dozen bowling balls off the rack and tossed them down the lane. The attendant came back again, opened a panel in the floor, and noticed somehow a pin got tangled up in the return system and blocked all the bowling balls. We had enough, left, and found a nearby bar to have a good laugh. read more

Best Arcade I have been to the style is nice. The people are very nice because one of the plushies got stuck and I had to ask an employee for help and he kindly got it out for us read more

This place was all fine. My primary focus on this review is the arcade games, with a desire to win anything and everything. Perhaps I went on a bad day, but the claw games were a bit lackluster. The ones with the better prizes seems to be poorly arranged. Yes, I am aware that they need to be properly positioned to work and you can ask an employee to re-position a plush to improve your odds of winning. Usually at any other Round 1, I would happily ask an employee to help me out. Unfortunately here, there was not enough employees roaming the gaming floor for me to ask for help. I gave up after a few swipes/credits wasted. I then moved onto my favorite - the coin pusher game. This is where I clean up. I have patience and I'm willing to swipe and spend a lot on these. The problem here did not lie with the game at all. The problem was claiming all the bonus coins/chips/cards that fell out. I had to insert each chip and card individually. This literally took over 10 minutes because the machine that would help you count tickets would only accept one item at a time. I know it took over 10 minutes because my meter ran out. Other arcades I've been to simply just weigh the chips and have a barcode reader to scan the cards. This was one of the rare instances where modernization did not improve efficiency. read more

Came here with my girl. Some family stole my bowling lane and notified staff but did nothing . I requested a refund and left . I will not be returning here. read more

Had some time to kill and was looking for things to do. Came across round1 and thought it looked like fun. Bowling, pool, arcade games and food! My friend and I got a loaded game card and started playing the games. The card wasn't too expensive but the games were about 10-12 credits each. There were a ton to choose from! Probably the most I had seen in an arcade, however, quite a large chunk were out of service :( the games that we could play were fun and we were there for about two hours. We racked up just enough tickets to get some cool prizes. I always love a good game so I would definitely be down to check it out again! read more

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Came yesterday with my children to celebrate the youngest's birthday, had a great experience thanks to Nasif. Answered all of our questions and went above and beyond in helping us. read more

4 stars for clean and simple bowling experience The bowling is relatively cheap, you can book by number of games or by time. I think the time experience is better overall. I think it was $4 per person for shoe rental, and $11 per person for 90 minutes of unlimited bowling. The design is fun, the lanes are pristine. They clean the couches in between each patron. They spread bowlers with one lane in separate when possible (although I wish they were further spread out). There are hand sanitizer bottles by every ball pick up station and they have small, medium and large finger holes for different weighted balls. They have different themes for the bowling games, which may confuse older patrons (Had to show someone how to navigate that initial starting page to just pick a simple start). The rest of Round1 is full of games like DDR, fighting games, shooting games, crane games, Air hockey, Purikura photo booths, etc. Overall it's a fun experience, great hours, hand sanitizers available scattered around, everyone wears masks. Tips/Takeaways: -Great for bowling -They also have Pool, Karaoke which I did not try -Fun to just walk through even if you don't want to try any of the games read more

Round1 Bowling & Arcade - Philidelphia - Bowling Near Me - Philadelphia, Pennsylvania

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3 stars because the place was clean and they have a large selection of games. However, a lot of the machines were either out of service or would break down mid game. The staff was hard to find to ask for assistance with the machines. They're also over priced with their games ranging from 7-10 credits per machine. A $20 game card gives you 92 credits, they should really have package deals available especially when someone is buying multiple cards. read more

Round1 Bowling & Arcade - Philidelphia - Bowling Near Me - Philadelphia, Pennsylvania

Zoey was the best. Really made sure I felt comfortable and happy. I have invited everyone since. So grateful for her and her energy!

What was originally meant to be a quick few rounds of bowling turned into so much more! Round1 is a clean, multi-entertainment facility offering a wide range of indoor fun and activities such as bowling, arcade games, billiards, and more. After a last-minute change of plans, my partner and I had some time to kill and were looking for things to do nearby. We were deciding between a quick few rounds of bowling or watching a movie next door, and ultimately decided on bowling. As with most bowling alleys, you can book lanes by the game or by a certain amount of time. The rates were cheaper than what we were used to in NYC, but we didn't want to bowl for too long, so we decided to go for 90 minutes of unlimited bowling: $12 per person for bowling and $4 per person for shoe rentals. Note: the prices do change if you go later on in the day! Bowling was extremely fun, and the lanes were well oiled and absolutely immaculate. However, we did run into multiple technical issues throughout our 90 minutes of bowling (e.g., mis-scoring, no scoring, shuttle not releasing pins, shuttle stuck mid-air) which did dampen some of the fun. After calling the staff over several times to troubleshoot issues, we were finally moved to a different lane, and the rest of our time went by smoothly. We had initially planned on leaving immediately after bowling but figured that since we were here, we might as well hit the arcade games too. Needless to say, we had a blast. The prices were reasonable and there was a great selection of games to choose from. My only complaint is that some of the machines were faulty--they would eat the credits and not release any balls. Nevertheless, overall, Round1 was an extremely fun and exciting experience! read more

I never had a chance to visit any Round1 chains living in NY so I was a bit excited to come here when I came to Philly, as they're known for their cute plushies. It was a fun activity for my boyfriend and I during the day -- a good way to kill time and also just something to do during this pandemic. They have everyone wearing masks inside so it felt safe but of course, it's smart to bring hand sanitizer or wipes since the games are out for everyone to play/touch. There's a huge variety of games and their plushies were indeed very adorable. However, the claw machines with the plushies are so hard to win without asking the workers to readjust the position. Once we got someone to help us out, we were able to win some. Overall, I'm glad I went and had a great time. read more

Good selection of games for everyone. Some machines weren't working and would just eat the credits. Would recommend turning the card machines for the games that are down. Bowling was fun but you're not allowed to bring drinks up to it which was annoying as we were trying to enjoy a drink with our games. DaMell and Miyah helped us move lanes to be closer to where our drinks could be so that we didn't have to continue to walk across the entire alley to have a sip of beer. They were extremely friendly and helpful! read more

Came here to look around with my 9yo. While 4 seconds into the place I see this man running up to me. He didn't even identify himself and immediately asked for my ID. I laughed a bit since I'm well over 35 and pulled it out. He then said put your hands up while holding this device to scan over my body for whatever because again, he didn't identify himself. Now I've been to many, many establishments of entertainment for children and families and have never been treated or approached like this. This was a sign to not spend my money here and continue patronizing those other places. During our walk thru there were many games not working and cool games accepting digital cards to play. They have a small bar in the back, eatery options, bowling lanes and tables. read more

My birthday weekend in Philly was great! Stop by Round1 because our reservations for Candytopia wasn't until 5:30pm. First time here and it was great , it's like a Dave and Busters or an updated Chuckie Cheese for all ages. The prices are typical for gaming places like this so be prepared to spend at least 50 bucks+. Food was OKAY. I didn't enjoy it much but couldn't expect much more because it's like fast food eating. Pizza, fries, hot dogs, chips, sodas, and flavored wings. Food for two was around $28 dollars we had ( 2sets of chicken tenders and fries, along side two slices of pizzas, 1 drink and 1 water) They also have an karaoke room, and bowling. I think it's a cool place. If you like Main Event, Dave and Busters, Chuckie Cheese, Bowling and Karaoke then this place Is for you (: read more

Round1 Bowling & Arcade - Philidelphia - Bowling Near Me - Philadelphia, Pennsylvania

Claw machines are super rigged. Drops the item to the side of the opening first. Other machines will literally shake the item until it falls off before moving to the drop location. Don't bother! read more

Can't rate the food because they weren't serving any food at 4pm on a Sunday. The games are over priced but the worst thing has to be the customer service...I traveled up from DC for my son's birthday they wouldn't help me with booking a reservation before we arrived even though I had 10 people on top of that I got there and you have to be patted and wanded like you're entering a club mind you I have 8 kids with me then they are rude as hell at customer service the sassy young man at the counter was clearly not concerned with me and my group trying to bowl and play video games he was too focused on the dispute he and the young lady he works with we're having over pouring out the others drink... don't waste your time going here if you have to do Round 1 try to go to Jersey as this place is the read more

If I could give this establishment no stars, I honestly would. I'll let you know of the unprofessional nature of the management staff at the Philadelphia Round 1 location. I dined at this location and was met with inappropriate behavior and harassment from the bar management staff. I witnessed management yelling at staff in-front of customers and therefore, we reported it peacefully to a higher up in hopes that staff would be protected from any unfair blame or punishment. Not 5 minutes later, I was met with a confrontational and aggressive retort from said manager that I was "spreading lies" about his behavior of berating staff in-front of guests. Please consider taking your money elsewhere. Go to Dave n Busters instead, it's not that far away. read more

Absolutely wonderful place to let loose and have a great time with friends, family neighbors you name it

Cool place! Like a local Dave and busters. Did pool while we waited for bowling to open up. The pool price point is awesome! It's a great way to spend some time with friends. The bowling was standard. Prices were slightly high for my tastes. The annoying thing was their system/computer glitches. The system to secure a lane went down so we waited for that to boot back up (more than 10 mins). And when bowling it, the system to input our names and show scores glitched several times and buttons would freeze or lock up. All things that probably get better with time as they recently read more

Fun place in fashion district. Do you know the round one is actually from Japan? I want to try karaoke there next time

First time here & we came on a Saturday night! Not as packed as I'd thought it was going to be. The bar's line is always long tho. We got here around 7:30-8pm, the line for drinks doesn't seem to move one bit. Slow af.... HOWEVER, when you get to the front, the bartender (Carmella) is very nice. Also ran into the manager, Chris. He's been a sweetheart during our whole time here. Shawn was also very nice! Thumbs down for bar's slowness but thumbs up for customer service! Thanks for a good time :) read more

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Round 1 is a pretty fun place with a mix of arcade games, bowling, karaoke, pool, and claw machines. They have everything that a child, teen, or an adult could ever wish for. There's karaoke, arcade games, a food court, and bowling.When you want to play here, you will have to purchase a card. I highly recommend the black card as it gives you bonus credits. Even if you won't come here often, the black card is worth it. The prices for everything, especially the tokens, are kinda pricey. If you're planning on purchasing your tokens, choose the bigger priced package, since they do add these bonus tokens in. I really like this arcade because of all the games that they have available and other things that you can do if you don't feel up for arcade games. They have different games that either give tickets or don't give tickets depending what it is and may range from the fighting/shooting games to just simply pure luck of hitting the jackpot. Most ticket games have all the tickets onto the game card you use to access the games. They provided billards, karaoke rooms, bowling alley, and they do have a bar that serves food and drinks. But my top reason for going there are for their claw games because they aren't the typical three clawed one, but the one or two clawed games. They are challenging in a sense that you simply don't grab the stuff animals, but have to use the claw to drag or even push down the prize too! The stuff animals are high quality and it's worth the money you spend if you know how to use the claw to your advantage. You can have the staff give you tips or even reset the positioning of the stuff animal of you are having trouble, especially if it gets stuck on its way down through the prize chute. This is the second Round 1 in the Philadelphia area and if you have to choose between this one and Exton chose this one, the staff and management are much better at this location. Just be advised that the game cards from the Exton location do not work here so you will have to get a new card. Overall a good arcade that is pricy, much better than the Exton location. I would say that due to the price it is better for adults than kids. read more

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This rating is directly proportional to the amount of games actually working in good condition at any given time. It's also proportional to the average staff attitude and customer service level on a given day. Round One as a whole offers a great amount of games and Japanese arcade imports, which really differentiates it from a D&B. However, when approximately 1/3 - 1/2 of these games are broken, you lose that advantage. Staff also seem generally complacent with these breakdowns, often giving a "shrug & sorry" response. Unfortunately this complacency extends to most customer interactions, barring a few great managers and the occasional associate. I understand the Philly location gets a lot of foot traffic in the mall and that COVID affects staffing. However, the Deptford R1 right over the bridge has similar conditions yet maintains their equipment and customer service etiquette much more efficiently (which is why we end up there 80% of the time now). I absolutely want the best for this location and think it could get there. Just focus on getting motivated folks who care about the equipment and environment on your team. read more

This place is absolutely horrible. Waited two hours to bowl just for them to try and up charge me an extra $40. They advertised $11.00 an hour and I had three people total. They try to charge me $78 and said they couldn't do anything about it. Pay it or don't play is what the manager told us. Terrible service and will never ever go back and I hope no one else does. read more