I've been a customer for many years. Always received good service. They stand in back of there…read moreservice.

Always very helpful and friendly staff. Service is quick…read moreand they can almost always fit me in within a few days after calling. Don and his team are great!

Quality service. Great value! Never have had a problem,…read morealways helpful, Thank you Scott!

Excellent service; positive experience. Got in quickly as serious safety issue with brakes not…read moreworking. Further explored and got at root of problem from codes stating faulty vacuum pump and determined blown brake line. Fixed / replaced within a few hours and saved $ from having to purchase new vacuum pump if not investigated. Have taken past cars to them and have always appeared reputable and honest, not trying to add on or take you financially. Speak with you decently.

Huge shout out for fixing my car today. Honest, kind and…read moreknowledgeable. Good pricing, and I was treated extremely well. As a girl I always have anxiety going in to anywhere with my car, the dealer completely screwed up and caused me a huge headache, and you guys fixed it for me. Thank you so much!

Great service and a very prompt work environment I have been there four times and had a great…read moreexperience

They took an old set of snow tires off my hands. They were very pleasant and helpful.read more

I bought four new tires at Mavis in Pittsfield, Massachusetts. I also did a wheel alignment and…read moreother work as well including shocks. They seemed pretty good except that when I brought my car back home to New York to do my inspection the mechanic there said I needed new tires. My tires that I bought at Mavis about two months prior were already boiled on the inside. The mechanic in New York said probably whoever installed the tires didn't do the wheel alignment. I've been chasing Mavis since September 2 and the corporate office people keep brushing me off and telling me some imaginary person is going to give me a call and they never do. Stay away from this and all Mavis branches. Especially to buy tires unless you like buying them twice.

Been going to them for years with all my family vehicles. Honest, fair, timely and good…read morecommunication on all levels. Very good rates and won't charge you if you don't need the work.

Tony Andrew's and crew are fantastic getting my jeep repaired. They have repaired my sensors and…read morefront end suspension. A great job replacing my Tim's unit. The quality of work is also great. I went in for an oil change and they went the extra mile leveling off the other fluids. Highly recommended. Their prices are surprisingly low with the quality one gets. They keep my 2014 jeep wrangler at 210k on the road safely.

Overall a positive experience. Even though they could not fix the car, they admitted so after…read morespending about 15 minutes trying to diagnose the problem, and they did NOT charge for the diagnosis. They did not have a computer for our make/model, but Anthony was honest and gave his best estimate of the source/cause of the problem. he was young, but knowledgable. MOST IMPORTANTLY, he admitted what he did not know instead of trying to BS us! As others have commented the call center # to get an appointment is based out of Singapore which is crazy and the operators are so out of touch with American habits, but make an appointment and then go directly. The operator gave us an appointment time an hour out, we were close by and headed over and they took us immediately.

I had an appointment at 10:30 am and was on time. It was 15 minutes before anyone cam into the…read moreoffice to address me. I was told it would take "about an hour" to put on my road tires. I let them know I'd be across the street and to please call or text when the car was ready. An hour later I hadn't heard from them, so walked back over and they hadn't even looked at my car yet. They weren't considerate enough to even notify me. They then said it would be "another hour, and we are taking it right now." An hour later I called to see if it was done and they put me on hold for 15 minutes and never answered. Then when I arrived I was told it would "be another 15 minutes." 25 minutes later the car was done. Two Hours and 30 minutes for what I was told would be a one hour visit. 1. It is simple consideration to tell the truth about timing so people can plan their day. 2. It would have been simple consideration to have called me about the delay. 3. It would have been simple consideration to have answered the phone instead of leaving me on hold 15 minutes. When I mentioned these things the answer I got was a shrug and "Well, it's that time of year." What time of year? Apparently the time of year to disregard customers. The prices and work are decent. The customer service is AWFUL-and for no good reason.