Much better than the last time I had service. Apparently the service advisor I had before was…read morehaving a bad day and I really didn't want to come back for service but Brian Soderquist just changed my mind about getting service done here. Very polite, knowledgeable and professional and offered to do services that I didn't realize were covered by my warranty. Very impressed with the way I was treated and look forward to returning to this great dealership Thank you Brian for changing my mind on the service department. You represent Stateline Subaru well!

Worst experience I've ever had. Got a brand new vehicle and something wasn't working with the…read moreinfotainment system, so I scheduled to drop it off here March 28th to have it updated. Went to pick it up and was told they couldn't update cause the aux was broke and they had to order a new part. I said ok. Was promised a call as soon as it came in to schedule an appt. May 15 finally get a call back saying they have the part. We schedule an appointment and I ask if it's possible to get a loaner. This place is not near home and I don't have an abundance of free time. She says that's fine and says everything's all set. Day for drop off comes and there is no loaner and I don't have any time to bring the vehicle. Service guy says do it over the summer after his unwillingness to work with me at all and says loaners aren't offered (which would be fine but telling me they had one and then leaving me with nothing after a 30 min drive not ok). After my husband calls on my behalf and I'm scrambling to try to find a ride home, they say to take the car home. They'll pick it up and put gas in it for me and it'll be ok. I'm optimistic so I do but have to have it go through my husband because I'll be at work all day. The rental he receives is covered in dog hair (husband is highly allergic), it's absolutely filthy. Get to the dealership and tell them about the hair. Their response "we're Subaru, our customers have dogs." While they did not fill up the gas as promised they didn't forget to ask if I filled up their rentals tank. My husband went back to tell them the car was without the gas they promised and was kicked out of the location because they felt fixing the vehicle I received defective was doing me "a favor" even though it's under their warranty. I will never be back. The way they speak to people is unacceptable and to expect me to drive back and forth three times to a place 30+ min away like I've not got anything better to do is unreasonable. Cliff the service manager was extremely rude and never fulfilled his promises and Sid there are 52 other Subaru dealerships and they don't need our business. We own 3 Subarus and have 6 in the family and I have 4 coworkers that have one. He will be sure to see none of us.

Paul, the gentleman who sold us our car at Ray's auto sale, went above and beyond the call of duty…read moreto ensure our satisfaction. We had an issue with the car we purchased that was not covered by the warranty. However, Paul paid for the entire repair without complaint when asked to. Very rare to meet someone as honest as him. Thank you for reaffirming our belief in humanity. You can rest assured that this is an honest auto sales company with integrity and empathy. 5 stars all the way. Thank you very much. Cannot recommend it highly enough.

I did not purchase a car from Ray's. But I did encounter some of the best most personalized service…read morethat one can encounter. I am located about an hour and half from the dealership so I had asked if we could have some preliminary discussions around a purchase and trade. Brian was very accommodating and although we were not able to make a deal I would recommend them highly. They're a family owned dealership (37 years) and they care about the consumer.

I've been a customer of Fortier's Auto for many years, and they continue to impress me every time…read more Their attention to detail and commitment to quality service are truly unmatched. The team is thorough, attentive to customer needs, and consistently goes above and beyond to ensure a great experience. A special thank you to AJ for his outstanding customer service, and to the entire Fortier family for their continued dedication and professionalism. They genuinely make you feel like part of the family and work hard to ensure your complete satisfaction with every visit.

I found them listed on the AAA website. Small family owned shop in local Fall River neighborhood…read more Great communication with fair pricing. I definitely recommend them.

I recently purchased a used car from Paul Jr at their Brookfield location. The car we purchased was…read morein great shape, runs perfectly, and the price was excellent. This is the place to go it you are looking for a safe, reliable used car for your child. I highly recommend Paul.

I recently bought a used car from Paul Cantins Fall River location and not only did I get a great…read morecar at a great price but when I noticed the brakes were throbbing after a few days Paul had me bring it to J+G on 14th St ( HONEST great mechanic btw ) who took care of the problem in one day. He also could have taken the cheap way out but he didn't - he replaced ALL the rotors and the caliper that was sticking. I cant think of another place that would have even fixed the caliper never mind take care of the rotors. You can trust Paul when he says he backs up his vehicles - I would gladly buy from him again - 5 stars because that's all I can give I would give him 6 - Thanks Again Paul

Love this man! He is the best mechanic and a super nice guy! Never overcharges and does quality…read morework. I am super pumped to have found him here in Fall River. Lots of construction going on around his business now with the new train but that will end soon. He's not open on weekends though. I know that's a bummer but he's amazing. There's another guy who is always there with him who is super nice and hard working and smart. 10 stars if I could.

They took my car straight from a lot that shall remain nameless ( hint; I have a Volkswagen)& no…read morequestions asked, took my car & had evaluated it within 2 hours. My car had sat untouched at the previous dealer& they had no sense of urgency to even look at it to ease my mind. My oil pan had hit debris on the road & leaked out. The engine was at risk of seizing. I didn't expect a miracle but an evaluation would have been appreciated. I explained to them that I had no rental on my insurance & I'm my mother's caregiver on Hospice. They seemingly didn't care. Brad's &( Steve), very communicative with me, listened to all my concerns & gave me specific timelines that they followed to a T! I'd recommend them with 5 stars. Polite, communicative, knowledgeable & relatively quick. I got my car back & I'm grateful.

Effortless!!! The guys there took my request and got me exactly what I was looking for with one of…read moretheir trucks the whole process was very easy and very quick in just a couple days I was up and going in my new registered, detailed, and inspected vehicle with no Hassle...10/10 would definitely choose them again

Sold me a 2019 Jeep Compass with an active check engine light…read more I'll start with the obvious- there was a fog light out which they "fixed" (it's still out). Also, the check engine light would come on and off starting just two days after purchasing the car. Along with the light came the loss of controls to the HVAC systems as well as the radio- so if you were cold and in the mood to turn up in your vehicle in the AM, you better have that same energy when you're driving home from work or it is going to be a MISERABLE ride. So I brought it to the dealership's attention right away being mindful of lemon law restrictions in regards to how long (60 days in my case) you are covered. Now's a good time to mention that Dennis commented at one point that the lemon law would only cover safety related issues. Well now I've got no turn signals and no control of my heat as we head into a New England winter- sounds safe. As luck would have it (for Ted's), the light wasn't actively on the morning I brought it in to get checked so I was essentially turned away and told to come back (25 min. drive) the next time it came on. The next time it came on and I was available to bring the car in I did so. Now pay attention. Dennis says he'll have to have his "Jeep guy" look at it whenever he's available stating there's a chance that won't be until 5PM. He knew damn well it was going to be at 5PM because that's what ended up "happening" after my car sat in their lot all day (Dennis admitted he ended up not coming until he got out of his actual job around the corner at 5). I then receive a call at 5:45 with GREAT NEWS- the Jeep guy came, did a "software update", and the problems solved! The problem is not solved. Nothing was fixed. No f**** were given. Bottom line- I believe they were fully aware of the car's issue when I bought it and hoped the light would stay off for just a couple months (try two days). I haven't reached out again for their help just because I don't trust a thing they say or do. If you're asking me, go somewhere else! Never again.

Place is a scam! They suckered me into an extended warranty with all the different packages which…read morewas very expensive. They said "you can cancel anytime and get your money back prorated." I've been non stop calling and texting the salesman Nick for almost a year because I sold the vehicle. No answer and the finance office doesn't pick up/ has a full voicemail. If you want a nightmare on your hands, shop here!

Hi All, Do not…read moreever go to this dealership. They are all frauds with a monopoly on bait and switch. What they offer is not what they follow through with. the salesmen are not honest and slimy. This is still a hair above the sales managers who are the biggest frauds. Do Yourself a favor and never go here.