If i had the option to leave no stars i would have! Thieves if you want your valuables stolen from…read moreyour car this is the spot for you! The only reason i chose this place wasn't for the discount but because they could get me in so quick dealing with a car accident and insurance (a headache)!!! I never go in the glove compartment and its locked at all times when i got the car back i didn't notice of course because i dont go in there about a month later i needed my sunglasses that last time was in glove compartment and guess what no where to be found! Im beyond annoyed at this business for taking advantage of people and even worse stealing from there customers Never Again will i go here or recommend this place!

manny and his staff are professional, courteous, honest, and friendly. i am very happy to be a…read morecustomer of his, and will continue to be one.

if i could tell you guys do not come here!!! bought a jeep. ended up in $20,000 in issues!!!! do…read morenot buy a car here

I went you to this dealership after contacting them and telling them that I was coming to look at a…read morespecific vehicle. I didn't give my name but a phone arrival I spent 10 minutes inside the dealership looking at one vehicle and no one came out to greet me and asked me if I wanted to know more information about it. A tow truck from mastria towing pulled up with a vehicle on the back to drop it off as he sat in his flatbed no one came out to greet him as well. I got frustrated and decided to leave without going inside asking anybody any questions about the vehicle as I was not greeted in the proper way dealerships should always greet people as they pull up on their lot. I already had an issue with dealing with mom and pops dealerships because of a bad experience but decided I was going to give this one a particular chance. GLAD I DIDN'T. After looking at the reviews for this dealership I'm pretty sure I definitely will not return to the dealership for this vehicle as I was very interested in it. The vehicle in question with the 2019 GMC yukon Denali color blue. Good luck trying to sell that. TOOK A DRIVE FROM BOSTON FOR NOTHING.

In my family, there have been many vehicles purchased here. As well as service. You are always…read moregreeted by smiles and a low pressure staff. The service department is top notch and they have reasonable prices for excellent customer service and top rated work. Thank you!

Brought in my Ford F250 20 an oil service and I gave two additional notes that I wanted to have…read morethem check leak and my sensor. I couldn't get them to give me a proper estimate quote for over a week. Finally, the customer service representative Stephanie hand wrote something out. She marked things off as done, which were not done I never received a phone call in a timely manner from them. Only received emails in the late afternoon hours. It came back and said they had additional recommendations to do for work front and rear shocks and rear brakes pads and rotors when I asked to see visual aids of these things they couldn't have been bothered to actually take a picture in a video to show me what was going on After 7+ days I went to go pick the vehicle up. It wasn't even in walking distance and I'm looking around and I said the not out here and they're like oh it's in the back you have to go walk and get it yourself and I've been going to wear him for basic maintenance for 10 years. Not mention, I am the definition of a one man band at work so leaving my place of business to go pick up and drop off a vehicle. I have to move to do so. I can't even get them to give me a loaner car to get.

Go anywhere else!!! Do not go to this place!!! The customer service is awful and they treat…read moreeveryone like crap. They make you think your getting a good deal and that they want to help you out, but they could care less. There are so many other amazing car places in Wareham, go to one of those. This is a sketchy place!

RUN. I went to test drive a vehicle and when I get there, the owner met me. This was the same…read moremake and model vehicle that I have test driven and owned in the past, but this one was by far in the worst shape. The door handle in the back was broken, the NAV system had a theft lock on it, the leather was rough, and the speakers had chunks of the cover missing. It looked like two men had fought on the inside. But the craziest part is, when he told me to put it in drive to move the car up, THE CAR DID NOT DRIVE IN "D." He kept telling me to drive forward. He then said "oh yeah you have to put it in third gear to drive." WHAT? He said it needed a shifter cable. Whatever. He made one of his employees go on the test drive with me which was weird. The white family that came after me was able to take the car by themselves, but another employee said he knew them. Again, whatever. When I get on the test drive, the employee said he did not have time to let me drive on the highway. At this point, I feel like I am being joked with. I disregarded him and went on the highway, where I discovered suspension issues. When I went to negotiate a price, the owner raised his voice. I had to put him in his place by saying his cars don't even drive when in "Drive"." I put a deposit down and said I would take it to a mechanic before purchasing. When I did, it was a disaster. The vehicle would not have passed inspection. Brake light was out, holes in BOTH mufflers, massive oil leak, motor mount missing, sway bars rubbing, and dozens of codes that were erased were recovered on the mechanic's OBD system. When I brought it back to him and asked for my money back, he tried to pretend to give me my refund. I watched him get to the "Complete Refund?" screen but he did not press "YES." He stuttered and said "ok refund complete." I almost lost it. I made him press the button and recorded it. From start to finish, this was a complete mess. The owner is a stereotypical cheapskate used car salesman. He buys beat-up vehicles from the auction, does not choose to have them looked at, and then has his "brother in law" in Woburn make less-than-minimal repairs with junkyard parts. That's cool if you are selling dirt cheap, but he is marking up the vehicles THAT WON'T PASS INSPECTION ABOVE Kelly Blue Book and Cargurus IMV values. He wears Walmart brand sneakers, pretends to refund you, and tries to block you from taking the car to the mechanic or on the highway. After I told him the vehicle would not pass inspection, he raised the price online $1,000. Let my photos do the talking and STAY AWAY.

Recently had my truck serviced here and I can say that the customer service was fantastic. I did…read morenot purchase my vehicle from them but they treated me as if I did. I was thoroughly impressed and would recommend them without hesitation.

Do yourself a favor and use Marty's GMC. Robertson's GMC is a money hungry group and will charge…read moreyou for repairs that are supposed to be covered under warranty. Jim the sales manager is a short tempered rude man, the only thing hes concerned with is taking your money, and eating at the buffet!

I just figured that there should be another review to balance out the one poor one...because I…read morethink these guys are great! I was able to find just the part I wanted, but couldn't tell entirely if it was the right color/fit from the photos available on Robertson's website. So I called, and discovered that there was no problem coming down, going into the yard (just need to be sure you're wearing closed-toe shoes), identifying the part and then pulling it with my own tools. The staff helped me bring it back out of the yard. I don't think that Robertson's is usually a U-Pull yard, but the point is that if you call them and are reasonable I think they'll work hard to help you out. Just what I'd expect from any service-oriented family business. Finally, I'll just add that they have A LOT more inventory than what's posted on the website. This is a huge place. And to respond to the other reviewer who's complaining about the lack of weekend hours...well, I've found that most salvage yards and old-school businesses like this are not open on weekends. That may be a bummer, but it's the industry norm, so I wouldn't take it out on this place in particular.

This is going to be long, but I would like to explain the circumstances and my review in full…read more I arrived at Robertsons Monday January 12, 2026 to order a passenger seat for my Honda HRV. I was told that it should be the next day. The following day, I called before driving 45 minutes to Wareham, to make sure the seat was there, which it was. I'm not sure why nobody ever called to inform me that it was ready. Upon arrival, they had the wrong seat, it was supposed to be cloth and the one they had appeared to be leather or "pleather". I politely asked "Is this considered cloth?" The man working, had an attitude and simply replied "You can go inside and complain in there". I went inside and immediately they attempted to rectify the situation, and I was told they had reordered the correct seat and now it will arrive in 2-3 days. I called again, two days later and was greeted on the phone with confusion, placed on hold and then sent to a voicemail. I left a voicemail, and nobody ever called back. I called back again on Thursday and this time, I was told "the part was never reordered, but now should be here Monday (1/19). Monday came and went and I never heard from anyone at Roberstons once again, to tell me that my part had arrived. Tuesday morning, I called and asked to speak to a manager, he immediately said he was taking care of it and the part should now arrive in 1-2 days again. The afternoon Thursday comes, and still have not received any phone calls from Robertson's, so I once again call and find, after some confusion, that my part is there and ready to be picked up. It was ready since the day before, no notification!!!! So ultimately I am just relieved that they finally have my part, because I need it to pass inspection this month in my car. I notice that the receipt they gave me, does not match the amount of money that my card was charged. I was charged an extra $9.08. When I asked, I was informed that that was the credit card processing fee, which I do understand, but it is not posted that you will be charged extra for the processing fee. In fact, I had cash in my hand when I went to pay and the guy shoved the card reader towards me, so I just ran my card instead of using my cash. The "cashier" proceeds to tell me that there is a sign, and there is a very small sign on the left lower corner of the window that says "save if you pay cash" nowhere does it say that you will be charged if you use a credit card. I told them that, they should probably move the sign to a place where people can see it and make it more clear. A good place to put it would be on or right next to the card reader, and she proceeded to tell me that usually people "hang out for 5-10 minutes next to the sign". The manager even came over and said that they usually tell people about the transaction fee, but sometimes they "forget". This is by far the most shameless and shotty customer service I have experienced in a long time. SEEMS PRETTY SCAMMY TO ME!! And to top all of that off, not one person offered an apology or any solutions, except for the one manager I talked to that finally got my part.

Brought my car there for repair as it's convenient to my home. Was fine for about 2 weeks or so…read moreended up with more issues and original issue was not fixed, check engine light still on. I refuse to bring it back it. I will take my business elsewhere.

My family has known this family for years. Every Time i bring my car in i am greeted with friendly…read morefaces and friendly service sometimes they just surprise me. I love coming here because it is always painless and personally i do not like car maintenance day but they make it bearable

This is a GREAT local used car dealer! Always have a good selection of nice cars, at reasonable…read moreprices. I have purchased 5 cars here over the years and have nothing short of happy with each of them. If you are in the market, make sure you stop here and check out what they have, and enjoy a fair, honest transaction.

From the owner: Quality Pre-Owned Vehicles Financing…read moreHonest, Gimmick-Free Deals Top Customer Service

Hello, I'm writing…read morethis note to thank and make you aware of a skilled,well-organized service advisor with excellent interpersonal skills. Her name is Karoline Quiterio. My wife and I drive two Subarus, a '24 Solterra and a '19 Outback so we've worked with Karoline on several occasions. She's always been pleasant and very efficient. Yesterday, while working with a different advisor I witnessed her patient, problem solving approach with a woman who was very adamant about not wanting to spend extra money on a recommended repair. Karoline explained the reasoning behind the repair and handled a difficult conversation beautifully. Last year I had a problem with the passenger side window on our Outback. Previously I had taken it in to service for some attention but had to return it because the fix didn't last. I talked to Karoline about it and she asked if I would be okay with her looking at it. I agreed and she went out and fixed the problem for me. I was impressed that she would go out of her way to do that for me. At any rate, I thought you should know. She gets my Hats Off Award for her efforts and skills! Sincerely, Dr. Ron Larrivée

Bought my first ever new car from them. My 2023 Outback is less than 4 years old and my warranty…read morerecently expired. I brought it in because my AC was blowing warm air. They came back with a laundry list of problems with the car. I've been doing all the recommended services. I received my largest ever repair bill of $4,615.71. They charged me $2,683.64 + tax just to fix the AC. I'm never going back unless there is a recall on something. Absolutely brutal, place is a total rip off. Most of the work is done by technicions, don't even use certified mechanics.