I'm extremely frustrated with the service I received. I felt like I was misled. After a seemingly…read morehelpful initial visit, I was advised to purchase a second part for my furnace. Shortly after installation, I was told the entire furnace needed to be replaced! It felt like they were just guessing. After speaking with the tech and the owner, they informed me it's always advised as a second option to replace the furnace entirely even though they recommend a part that would fix the potential furnace issue. Now I'm stuck with a new furnace and one useless part (second part was refunded, short $66 due to a processing fee). I also found it concerning that they refused to provide itemized receipts. The owner's explanation that it takes hours to diagnose a total furnace failure doesn't align with the tech's quick discovery of the 'huge problem' after installing the second part. This whole experience has been incredibly disappointing and costly.

Woah. Gotta love Aaron's plumbing in GR. What a joke. Super unprofessional. Insurance fraud?…read moreCriminal activity? My house was flooding and I asked them their professional opinions which they failed to give me, I asked them what they steps would be which they could not say, I asked them for a quote, and they just ignored, ignored and ignored? I'm not really sure what their talk consisted of after looking at the damage to my basement, but clearly they couldn't communicate to me about it. Unprofessionalism and laziness at its finest. the first and last time I'll deal with them. glad I went to back to Aspen Mountain, no games, no gimmicks, no unprofessionalism of any kind. A quote, report and assistance within less than a few hours of being here. Strange. The owner , as you all can see, very clearly stated that "the water damage was undetermined", so riddle me this... If it was undetermined then why aren't you guys, the plumbers doing your jobs to determine the issue??? I'm not a plumber that's why I called you! Pathetic, but yes let's blame the customer for asking questions, right? Sounds like a classic case of the owner wanting money upfront and not wanting to have to deal with an insurance company, but yeah, I'm the criminal.

I know they closed their doors in Green River. Some of us were suckered into buying service…read moreagreements. They are still open in Evanston and claim they will visit Green River....crickets.....anyways I would caution anyone to do business with them in Evanston or enywhere especially with service or warranty.

Out of 9 plumbers called, only this company called back in the evening. They explained in detail…read moretiming they could provide and exactly showed up when they stated. Completed the job on time and within estimate value.

Had a leak in our water pressure tank. Uriah came to replace tank on a Sunday morning and showed up…read morewithin 40 minutes of being called. Great service and a phenomenal guy. Would recommend Elite Plumbing to anybody who needs help.

We had an "emergency", when our washer flooded our downstairs laundry and our kitchen sink…read morecontinued to compound the flood. Elite plumbing "rushed" right out when we called and fixed our issue promptly. Not only were they quick to resolve the problem, but Elite were also very clean, professional and double checked their work before making sure we were satisfied.

Update: While headquarters leaves much to be desired, if you're working with Travis in Cheyenne, he…read morewill work with you fairly and honestly to ensure the job is done right. -------------------------- Had an outdoor spigot replaced in March. As we all know, Cheyenne's freezes last until well into May. When turned on the water for the first time, the outlet leaked steadily, quickly forming a pool of water against the house. You would expect a plumber to stand behind their work the first time it's used. If there's a problem, they should be willing to fix as part of basic professionalism. They did not. Attempting to charge additional to complete a job that is expected to be done right the first time is just bad business, and bad faith. Profoundly disappointed.

Don't waiste your time calling they don't do commercial, they don't do mobile homes, lol pretty…read moreclear they aren't qualified or they would service plumbing needs where ever they might be required. I would certainly require to see a bussiness license and get a copy of insurance. Not having those is the ONLY reason I can think of to turn down commercial work.