I traded in my beloved 2017 Honda crv for a brand new 2026 Honda crv and the service could not have…read morebeen any better! I drove 40 min to get there and I will most likely keep making that drive for service. The dealership was very clean, as were the restrooms. Our sales person (Steve Gendron) was very attentive and not pushy at all. Very laid back. He even called a couple weeks after my purchase to make sure I was happy with my new car and didn't have any questions. I even got the price that I wanted for my trade. I would 100% recommend Berlin City.

Terrible service department! I have found them to be extraordinarily dishonest and untrustworthy…read more It looks like I'm going to be joining the choir with my review as many others have had similar issues with Berlin City Honda. Given how egregious my experience has been with them (on multiple occasions) I feel the need to warn others. YOU HAVE BEEN WARNED- DON'T GET YOUR CAR SERVICED HERE!! First, I have had my car, a Honda CRV, inspected by them two years in a row and they have "failed" it both times. Invariably, I'm handed a laundry list of items that MUST be fixed to pass inspection totaling several thousands of dollars. I was incredulous that the car needed this work and took it to an independent mechanic. (The car was working well and receives its recommended routine maintenance without fail.) Both times, I took it to an independent mechanic for an inspection and both times it passed without any recommended repairs. When I discussed this with the independent mechanic what Berlin City recommended and that they did not pass it, he was speechless. He told me one of the items that was listed as mandatory for passing inspection by Berlin City (I gave him the paperwork) was not actually mandatory and he was in disbelief that they suggested replacing this part as it was not needed. I should have stopped going to Berlin City at that point as it is clear that they deceive as a way to exploit their customers to make money. But I did have the car serviced last year with them and a part replaced by them. They guaranteed it for one year (told me I had a one-year warranty). Before the year was up, the check emission light came back on and I took it back in for them to look at. Turns out it was the same part that failed again. Do you think Berlin City honored their warranty? Of course not! Why might you ask? After calling for several days in a row without a response from them (when the car was still under warranty), they waited until it was just past a year to call me back. At that point they told me the part was no longer under warranty! Unbelievable. These folks are as sleazy as they come. DO NOT TRUST THEM with your Honda service. They have lied/deceived me on multiple occasions!

I use the ATM here which is handy and closer than my own CUs. My only issue is you need 48" arms…read moreto reach it from your car. It just opened in August. Lower Main Street Westbrook.

From the owner: CCFCU is different from other financial institutions in many important ways -- from the reasons to…read morejoin to the safety of your money -- to who actually owns the credit union - you - our members! CCFCU wants to help make your life a little easier, a little better than before.

I just want to let all the customers leaving empeoples credit union to go to TRADEMARK FEDERAL…read moreCREDIT UNION IN SOUTH PORTLAND, MAINE. They are very customer driven. I moved all my banking needs there. They are a whole different breed. I got the loans i needed at TRADEMARK FEDERAL CREDIT UNION.

It is so depressing to see what was a great place go down so far…read more The older staff have mostly been pushed out. Along with any good customer service policies they used to have. They have forgotten that the customer the members are someone they should be there for and support. Merging only made this issue worse. Then they updated the mobile app which takes away the positive aspects of the older app. It also only goes to Alienating some of the senior members. You call or send a message to the app and no one is available or able to help you in any positive way. If you want to have a credit Union that wants is basically a bank go it. Any good things you may have heard of this place are gone. Take your business somewhere else and fast. Aside from that the credit union is located in a good spot and is easy to get in and out of. The interior is a standard nothing too special. They have all the loan offices out front so people can hear what and how much you are looking to get approved for.

The good- I love my new car! I have previously owned 6 Lexus and 6 Toyotas; however, this was the…read morefirst time I have ever ordered a vehicle to be exactly what I wanted - color, features, etc. our salesperson was fairly new to her position; however, she was very patient and kind. The finance person was also very professional and friendly. The neutral - took longer than expected, but I guess this is how the process is when ordering. There was some miscommunication/lack of disclosure on a military discount that we found out day before closing did not apply unless we used their financing. Also, I was disappointed that my near total brand loyalty over decades only was worth $500 discount, but that was what it was. The bad - Took delivery of a new Lexus Rx350 yesterday that had been ordered in early December. We were told by our salesperson that the car would arrive on Tuesday and they would need a couple days to recon and sticker the car. We made an appointment for Saturday. After arriving at our appointment on time, our salesperson was busy with different customers. At first, this bothered me because we had an appointment, but the situation resulted in us going right in with the finance person which ended up speeding the closing process. After the closing, we were taken to a special glassed in room where they process the final delivery. Unfortunately, the temporary plates were not on, and the rim was put on upside down when installed later. The technician did fix it promptly once brought to his attention. Then we moved to the technical part - when trying to log into the app, a different person's name was in my profile - very disconcerting. I was helped through correcting. Once ready for the actual tech support part, our salesperson was available and did that part. The inside of the car had several strings and stickers hanging off that had not been properly removed during the recon process that they had 5 days to complete. Also, the vehicle was quite dusty. The salesperson even commented that she would need to speak with that department about how poorly they delivered this vehicle. Overall - I have the vehicle I want and love. I found the process often frustrating with no real alternative option - Berlin City is the only Lexus dealer in the state, and I felt like the customer service was overly complacent. The dusty car with stickers and hanging strings was a huge let down. We have gone out of state before, but that comes with its own issues. All that being said, the sales and finance staff was super nice; however, the experience needs to match the demeanor.

Liz West was terrific to work with. After the sale she has stayed with us to be sure we are using…read moreall of thebfeatures on the car and to be sure there were no problems. A straight shooter and dedicated sales person

Wow, I am really glad that I submitted a car loan application with Evergreen. Their rates were…read moreclearly better than the other institutions I applied to, and their loan officer (Happy Alexander in Portland, Maine) was fantastic -- and auper pleasant and patient even when I was NOT haha

They have been handling my accounts and loans for 28 years, they've always been polite,…read moreprofessional, and easy to work with.

I just bought a home through BSB Saco and couldn't have asked for better support. Mike McDonald (my…read moreloan officer) stayed in touch throughout the process and made himself available for questions, etc. during off-hours, as well. If you're buying a home anywhere in Maine, turn to this guy. He's straightforward, super helpful and never lets you feel like you're going through the mortgage gauntlet on your own.

Just not a very friendly establishment.. I work for a restaurant I have to take deposits to the…read morebank. Fun Fun Fun.. This location of Bangor Savings I can wait up to 5 ton19 mins just to hand them the bag and say thanks. Don't even need or want a count but so often weekday mornings they have either only 1or possibly 2 workers helping both the drive thru and the lobby.. NOT enough. Days I NEED change I totally dread. Also they never have coffee and creamer and sugar all stocked at the same time. And when we needed smaller bills turned into 100s for charity they said no way. Would not take five 20$ bills for 100$ dollar bills WTF? Love the new Forest street location though.. This review is regarding the branch not the bank.