These people are wonderful. Either dentist and every assistant, just wonderful…read more I came to them with compacted wisdom teeth that were destroying all the other teeth and horribly contaminating my breath, and they never once made me feel insecure. Now, all thanks to them (and the wonderful oral surgeon Rocco advised me to go see) I can smile again. Really smile. Everyone in the office is always compassionate and understanding. I had to give 4 only because an assistant handed me a bottle of special toothpaste once and neglected to tell me that I was going to be charged for it. I hate getting hit from left field with a charge I knew nothing about. UPDATE 5 STARS: We got a phone call from them and everything's been resolved! They're always so considerate and kind!! :-) This is America, most businesses only care about the money. Not Dr. Rocco's office. Everyone there simply cares about you, and how you're doing. It's a wonderful change compared to every dentist I've been to before. They're really the ONLY place to go.

There are 2 dentists in this office, I believe that they are father and son. I have been to the…read moreyounger and he is wonderful!! A chronic illness has done major damage to my teeth. He works with the whole person, very compassionate. He tells you everything that is happening as well as how he sees your treatment plan for the future. I highly recommend him, especially if you are dealing with an illness that affects your dental health!

With a miserable, killer toothache, I called these folks on a Thursday. They didn't have time to…read moresee me that day, OK, I get that. We made an appointment for the next Tuesday leaving five days to wait for some relief. So I showed up on Tuesday and they diagnosed an infected tooth that would have to be pulled, but didn't have time to deal with it right then. They loaded me up with oxycontin and antibiotics, then sent me on my way, still dealing with the torturous pain. And there were no appointments available until the NEXT Tuesday. Next Tuesday finally came, and they called to reschedule the appointment again! Now it's Friday late afternoon, and they just called to tell me that the dentist had to go to the emergency room, I'm on my own, back at square one. It's Friday, everybody else is closed until Monday! And the cost of the office appointment is down the drain. I'm sorry that the dentist had to go to the emergency room, and hope that everything comes out OK for him. But surely the staff there knew they wouldn't be able to accommodate their patients. Couldn't somebody at Otsego Family Dentistry have mercy and let me know earlier? I think one star is overly generous.

Dr Merda is wonderful. Dr Johnson is also wonderful. Great office, all the girls are very friendly…read more& helpful. Saw the comment below, Dr. Merda went to the emergency room & everyone was notified. He is on medical leave for a little bit. Everyone there is hard working & doing the best they can. Also I know they don't prescribe oxy & they more then likely referred him to an oral surgeon & he didn't want to do that. Anyways, great office, great staff, would recommend to everyone :)

I was referred to Dr. George Kirby at West Michigan Oral and Maxillofacial Surgery after a routine…read moredental exam indicated the need for an extraction of a couple of wisdom teeth. This being my first surgical experience, I was quite nervous. At my initial consultation with Dr. Kirby he informed me that one of the teeth wouldn't need to be pulled at this time. This was a refreshing surprise for a dental practitioner to not push for as many procedures as possible. During this consultation, everything was explained and easy to understand. Dr. Kirby stayed to answer any questions I had and I didn't feel rushed at all. It was as if I was his only patient that day with the level of attention he and his assistant showed me during that consultation. Upon leaving the consultation, I felt more at ease about the procedure and felt confident that Dr. Kirby would take good care of me. On the day of my procedure, Dr. Kirby was running a bit behind schedule due to some additional work a previous patient was having performed. But, Dr. Kirby's assistant checked on me regularly and kept me informed the entire time. When Dr. Kirby arrived in my procedure room, he answered a couple more questions I had and then went to work. The procedure went perfectly and Dr. Kirby even spent some time in the recovery room with me to answer after-care questions and make sure I knew everything I needed to before heading home. In the months following my procedure, I ran into some issues with my insurance company. Dr. Kirby provided a letter for the insurance company on my behalf and ensured that the situation was completely resolved. The fact that his high-level of care and compassion extends beyond the surgical room shows he truly cares about his patients' whole experience. Dr. Kirby's ability to quickly put me at ease and the level of care and attention he provides is extraordinary. While nobody looks forward to dental surgery, if I ever find myself in need of it again, Dr. Kirby will always be my first choice.

Friendly and professional staff. Dr. Kirby extracted both teeth within a few minutes making sure I…read morewas as comfortable as possible. Would recommend to anyone.

excelent but think he no longer excepts delta dental. great waiting room. has modern equipment…read more think has own lab?

Zero stars is all this business is worth in my opinion.. Correction on the review I left about they…read moreused $500 of my ins. No, they used all my ins. for the entire year, plus $500, For doing nothing but cleaning and x-rays. & Consultation. For work they never did cuz I was told to go somewhere they take my ins. After they used it all.(thank you God) & Yes 5 years later, I'm still stunned by my experience here. However the blessing is. I love my new dentist & for less money then they quoted me, for doing work that wasn't necessary, I love my smile and my new dentist. I was able to get some cosmetic work done , for less than I was quoted here for work that apparently didn't need to be done. Thank you for sending me off to find a good dentist! I'm gonna give them 1 star for that reason.

I had all 4 wisdom teeth out here with Dr. Bonnet. I am typically quite nervous with dental work,…read moreparticularly as I knew I needed a lot of work done due to the pain I was having. They fully understood and expected that I would be nervous and were willing to explain everything in detail. I had a consultation where I had a CT and x-ray and saw Dr. Bonnet to review what needed to be done. I then had the surgery, under general anesthesia- something I was nervous about. It all went very well, no bad side effects. I then had a quick follow-up. I felt very comfortable there. Even all of the insurance/ coverage was explained to me (with the potential of removing teeth that were not impacted and thus not covered). I would absolutely go back here for any further oral surgery, hopefully I don't have to though :)

The service was top notch. They have managed CDC guidelines and conducts business as if it's normal…read morepractice. The team dynamic is jovial and courteous. Hands down, it was my best dental experience to date.

MAH Horrible experience…read more I would like to preface this by stating that I have previously had a very positive opinion of Dr. Cohrs personally. I firmly believe his bedside manner, attention to detail, and dental work are truly impeccable, and I appreciated his clinical care during my previous visits over the years. During my most recent visit though, things had changed. I was told by the hygienist, Lyndi, that a panoramic X-ray was "required by law" to maintain their license, with implied risk if refused. No such Michigan law exists--regulations cover equipment safety only, not mandating patient imaging (per LARA-Licensing and Regulatory Affairs and Michigan Dental Association). My low-risk profile (excellent hygiene, no cavities in years, healthy gums, recent normal bitewings) showed no clinical need. ADA 2026 guidelines require panoramic only when necessary, to minimize radiation, not routinely. When I raised the issue feeling misled about Timberview losing their license, the hygienist called in the office manager who was beyond rude, defensive, interrupted repeatedly by obscuring and pivoting to "our standard of care," then asked my opinion of their standard. I said it felt revenue-driven rather than evidence-based. She immediately told me to leave. This was gaslighting: obscuring the obvious falsehood with vague "patient care standards" and punishing honest feedback with abrupt dismissal. Deceptive communication and unprofessional handling erode trust. Patients deserve transparency, not pressure and deflection. Unfortunately the unprofessional conduct of the office manager--particularly her repeated interruptions, twisting of the initial misleading statement, dismissive attitude, and abrupt decision to ask me to leave after I shared my honest opinion--has eroded my trust in the practice as a whole. Despite my high regard for Dr. Cohrs' skills and care, this experience will unfortunately prevent me from returning. Perhaps the business/name change to Timberview Dental has caused the business to now become profit driven over patient care driven. Be VERY careful about agreeing to unnecessary procedures that are lining their pockets.

Fraudulent charges; over billing services (preventative and acute same day), unnecessary procedure,…read morelack of follow-up for my son or referral causing thousands dollars in charges.

I think this place told me that they would take my health insurance which is just government…read moreinsurance. I have to have a consultation though and traveling all the way to. Saint Joseph, Michigan from my location is gonna be a long drive. I called this place, and they were the only ones to accept my insurance to pull a wisdom tooth. But they schedule you out as far as five or six months I kind of wish I could get in sooner, but they have one location. All the other dentist didn't even call me back. This place takes Medicaid with a co-pay possibly and they pull impacted wisdom teeth. I'm hoping it's a smooth surgery because usually going to the dentist makes me nervous and anxious so the longer the ride the longer anxiety.

Excellent advice and care received. I felt like I was in great hands and everything was explained…read morein detail. Post operative pain was minimal and office follow up was on point. Front desk staff always pleasant and I was treated kindly /respectfully even when i was running late and likely didn't fully deserve. I feel 100% confident recommending Dr Logie based on his skill and compassion. Ive unfortunately sampled a few other oral surgeons in my life and can speak to the quality of care I received at this establishment

This review is in regards to the experience in which I enjoyed with my first and only scheduled…read moreappointment at the Kalamazoo Oral & Maxillofacial Surgery. I had been given a consultation to have a wisdom tooth pulled, through the Dental Office within the Department of Veterans Affairs Medical Center. The Community Care Department approved the consultation to be scheduled at the Kalamazoo Oral & Maxillofacial Surgery, the Briarwood Valley Office Park. West Main. suite 200, Kalamazoo, MI 49006 location. I called the the phone number (269-388-2026) listed for that office, on the date of 02/20/2026. I had spoken with an employee of the Kalamazoo Oral & Maxillofacial Surgery and was able to schedule an appointment for 03/04/2026 at 1300. Again, this appointment was scheduled for the Briarwood Valley Office Park. West Main. suite 200, Kalamazoo, MI 49006 location. As I had arrived to my scheduled appointment at the Briarwood Valley Office Park. West Main. suite 200, Kalamazoo, MI 49006 location on 03/04/2026, I noticed a marquee sign located at the entrance of the Office Park, the sign did advertise the information for the Kalamazoo Oral & Maxillofacial Surgery. As I arrived in front of suite 200, I noticed a sign mounted on the side of the building stating information for the Kalamazoo Oral & Maxillofacial Surgery. As I had entered the office to the joining offices, I see another sign presenting the information for the Kalamazoo Oral & Maxillofacial Surgery mounted on the wall, next to the office entry door. And then I noticed a paper size note taped to the glass door. The paper note stated "Our West Main office is closed today". In my confusion, I called the number listed on the paper size note. I was able to speak with an employee of Kalamazoo Oral & Maxillofacial Surgery and had been notified that the West Main office has been closed for three years. Again, they want me to believe that this location has been closed for three years. The website for the Kalamazoo Oral & Maxillofacial Surgery, has two locations listed for services. The West Main location is one. There is an active phone number listed on the website for the West Main location. There is a Marquee sign at the entrance of the Office Park with their information. There is an active sign on the side of building near the entry door. There was a paper size note taped to the entry door stating that they are closed today. The office does seem to be an active Dental office, with furniture. And for my favorite, I was able to schedule the appointment at the West Main office with an employee of Kalamazoo Oral & Maxillofacial Surgery. The Department of Veterans Affairs Community Care staff were confused with the information as well. The staff at the Kalamazoo Oral & Maxillofacial Surgery, informed the Community Care Office that they called my phone number to cancel the appointment at the West Main location. but, my phone number must not be in service. I have not received any apologies for the Kalamazoo Oral & Maxillofacial Surgery. Nor would I believe that one could be sincere. I will not be using this Dental office in the future.

Excellent experience. I am that anxious patient with a fear of dentists but I would absolutely go…read moreto this office again. I had a referral for an extraction and within two weeks I was sitting in the chair. I had sedation and clearly didn't feel a thing. Best part is the next day. No swelling , bruising or pain. The office called the next morning to check on me which I thought was wonderful and made me feel valued and cared for. . Thank you for everything !!!

Dr. McBride did not believe me that my tooth was damaged because she couldnt see anything. 2 weeks…read morelater the tooth cracked in half beyond repair and it was soo painful she had to extract it. While doing so, she failed to put in bone grafting even though I had told her I wished to pursue a tooth implant. I later learned at a better dentist office, that bone grafting is a necessary step during extraction if the patient intends to pursue a tooth implant. Now I keep getting bills that I have already paid in person. This place is not a good establishment. Even the receptionist is rude. I do not recommend Crossoaks Family Dentistry unless you want to end up toothless like me.

Excellent care with kind staff. Dr McBride is thorough and friendly. So happy to be a patient here.read more