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    Roy B. Blumenstrauch, MD FAAD

    3.8 (50 reviews)
    Closed 7:30 am - 4:30 pm

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    I used to really like this doctor, but he sold his practice and there's no adult supervision of the front office. There are new forms to sign, including one that says that the patient acknowledges that the privacy policy is posted - except that the privacy policy isn't posted. We all give away too much of our private information and we all sign away too many of our rights these days. This office wants us all to be a sheep and sign our names to a lie! And if you complain, they claim that no one else cares about what they sign - which a) I know is not true and b) is meant to make me feel like there's something wrong with me, and I should just jump off a cliff with the rest of the lemmings. Because I complained, an office visit which should have lasted 30 minutes, took 2 1/2 hours. I repeatedly asked to see the office manager and I repeatedly was told, "she'll be with you in a minute," - which was a lie - she never appeared. They wouldn't take a medical history - despite a change in family history of skin cancer. They wouldn't take an updated medication list despite promising to take it. I'm going to need extra fingers to count all of the lies. I pointed out to the doctor that there's something wrong if a patient is asking to see the office manager for 90 minutes and the office manager is nowhere to be found. He defended the office manager. I later learned that his office manager is his wife, which explains why it fell on deaf ears. In addition to needing management oversight, customer service training, and escalation processes allowing a patient to speak to a manager when there's a problem with the staff, the entire staff and the doctor need training in infection prevention. No one washes their hands after touching the door knob. There's no soap in the dispenser in case the patient wants to wash hands. The medical assistant uses the trash can as a desk for the forms - the same forms which the doctor will hold before examining a naked patient's skin. Yuck.

    Accounts receivable won't send you a line by line balance and expect you to pay not knowing what the cost was for each level of service.

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    9 years ago

    The best doctor I have ever seen. Everything is 5 star. I love you Dr B. He's my hero.

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    9 years ago

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    7 years ago

    Very efficient and professional. Thanks to doctor Blumenstrauch and his staff. Recommended.

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    Page 1 of 2

    Ask the Community - Roy B. Blumenstrauch, MD FAAD

    Review Highlights - Roy B. Blumenstrauch, MD FAAD

    After going to Dr Blumenstrauch for one month my psoriasis it is 1000 times better!

    Mentioned in 12 reviews

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