I moved from SLC near the Tanner Clinic off Antelope Dr. I didn't have any expectations as all…read moremedics seem overwhelmed in 2024. I left a comfortable provider but through insurance I was allowed to research my own provider and took a chance on Oliva Bently. This amazing individual was honest with me (she had no idea how to treat this unique problem) LOL -but prepared me for that. This awesome doctor took time to discuss my symptoms without gaslighting or dismissing my opinion of what is happening. This kind professional suggested specialists for my problem and offered pre - authorizations for that help. When my daughter went to the same Tanner clinic they hooked her up with a professional who was thorough, understanding, and kind. Its been years since my adult daughter had someone like Megan however, after just a few visits Megan moved - Ugh- starting over soon.

They do not care about customer service. They suck. There is absolutely no connection with the Dr…read more No refills unless you make an appointment. The assistants will not get back to you. Do not use them

I can't be more pleased with Mountain Star Ogden Regional Wound Care!!!…read moreDr. Balcombe is absolutely amazing!!! She took my Dad under her wing and never quit!!! His wounds were awful and she provided the appropriate effective treatment and stayed on top of it until he was healed!!! I can't thank her and Jason Eaton NP enough!!! They were amazing!!! Thank you to the providers and staff who cared enough...

We have been to Ogden Regional but not in that department. My husband has had an ultrasound of the…read moreheart, an X-ray of his esophagus, I had a colonoscopy and a mammogram. He has had blood work and his heart specialist is Doctor Alimony! We live very close to the hospital and we have never been dissatisfied with any of our visits.

I too my cousin to the Common Spirit Holy Cross Hospital. Ihad an experience in the ER that…read morecompletely changed how I view emergency care, thanks to Dr.Joshua White. From the moment he walked in, he was calm, attentive, and genuinely present. He didn't rush, he listened carefully, and he explained everything in a way that actually made sense--something that's rare in such a high-stress environment. What stood out most was how much he truly cared. I felt seen, heard, and respected, not just treated like another case. He not only listened, but also provided helpful tools and advice with no judgment, which made a meaningful difference. His compassion and professionalism made a difficult situation so much easier to handle. I also want to recognize the incredible nurses and staff. They were kind, patient, and attentive throughout my visit, making sure I was comfortable and supported every step of the way. Their teamwork and compassion truly stood out and made a lasting impression. Dr. Joshua White is, without a doubt, the best doctor I've ever spoken with. If every ER doctor and team approached patients this way, the entire healthcare experience would be transformed

Went to the roy er told the doctor what was wrong but he didn't believe me, so he ordered an mri to…read moreconfirm what I said then billed my insurance $17,000 for the mri and another $17,000 for the few minutes he saw me, and then the mri tech billed me separately for another $250 wish I'd never stepped foot in this place

I scheduled an appointment on 1/22/26 with Dr. Elizabeth Thompson. This appointment went well. No…read moreissues there. A CAT Scan was needed. Miscommunication led me to believe that her office would contact TriCare for referral. That did not happen and after I found out the X-Ray dept. would take care of that when I schedule the appointment. That happened in that way. I had my CAT Scan on 2/4/26. A longer wait than I expected, but that was du to a misunderstanding. I can deal with that. The following morning on 2/5/26 at approx 8:40 A.M. I missed a call from her nurse as I was working and not able to get to the phone. At 10:05, I returned that call. I was not surprised to hear the nurse was busy and would call me back. I waited and waited. No call. So on Feb 5 at 2:40 P.M I called again. The nurse was busy and again was told as soon as she was done with the patient she was with she would call me. Nothing. Again, no call on Feb 6. On Feb 9, I called once again. I explained to the person answering the call that this was my third time trying to get a hold of someone and my call has not been returned. She put me on hold and checked with the nurse. Busy again. This time she told me that the nurse wanted to be reminded to call me after she was done with her patient. Well, no surprise to me that I did not receive a call. I am not happy with the staff who says they need to have a reminder to call a patient back. I am that unimportant to this staff member that they have to be reminded to call me. So I wait. This is the first time dealing with this particular location. Honestly, I am having a hard time envisioning me returning here. I will wait for an appointment with my PCM at another Ogden Clinic location.

Always an excellent experience at this clinic. Elizabeth Thompson, FNP is an incredible, caring…read moreprovider. She takes time to listen and is incredibly knowledgeable. The office staff are all very kind and helpful, too.

've been going to Aaron for years until now. . He is awesome, but I'm no longer going here due to…read morehis rude and incompetent office staff. His office manager, Harmony, treats everyone in such a demeaning, arrogant way. They have dishonestly tried to charge me for missed appointments when it was their fault on many occasions. You cannot ever reach Aaron directly and you have to now go through Harmony directly. I've even seen her treat Aaron with complete disrespect. In a world that is full of chaos I don't want to feel this kind of rudeness and dishonesty when seeking medical treatment.

Freedom Healthcare has moved now. Beside the point. When I first started going here almost 8 years…read moreago, the care was wonderful. But in the past 2 years, the care has steadily declined. Labs done, appointments made and the day before, appointments cancelled because the particular provider is no longer there. This has also happened with my husband. Then, trying to reschedule, we're pushed out 4 months. It just doesn't make sense. Our labs won't be good anymore. We'll have to have them done again. The staff isn't helpful and often quite rude. Oftentimes, they don't seem to know what they're doing. Also, a side note. But their new office in Layton smells like someone has been passing gas. The three times I've stopped in this past year. It just wreaks of flatulence. Whoever is working the desk won't acknowledge your existence either until you make it a point to be like, "I need to get checked in please." Just really disappointing. Definitely wouldn't recommend.

These guys are always great! They've been quick to respond and try to get me in quickly each time…read more Can't say enough good!

This is a great place and Dr Degrauw is a good doctor. However; good luck trying to get their…read morestaff to send refills to your pharmacy! If my meds were life threatening I would be dead.

The people at the front desk were extremely polite and helpfu…read more The care I experienced during my blood work was superb. Definitely going to continue to come here.

Transparent prices? Bullshit. Your going to get charged extra on every visit. Its sad that ogden…read moreclinic has to lie to get business. I have recieved texts about there transparent pricing but this is bull shit

I got connected with the doctor on Zocdoc, Dr. Shelby. He was fantastic, although it ended up not…read morebeing a good fit because of distance, the doctor was very thorough and helpful momentarily until I could get situated with someone that is more near to me. I wish more doctors were of his caliber.

I don't know what all the bad reviews are about. I have been coming here for years and I have never…read morehad a bad experience. Well, I have had a couple of shots that hurt but I can't blame the staff for that. I have been here for vaccines, physicals, and the family clinic for insta-care. I have even been here twice for a work med issue. Not me personally. I was the driver for a co-worker. I have never had to wait very long for any service. Every staff member I have encountered was polite, efficient and very helpful. I understand the billing problem but it's an IHC problem system wide. You can thank the previous CEO for that. I heard that he moved the billing dept. from IHC and outsourced to a company out of state that does not do a very good job with billing in a timely manner. I think they need to move it back to Utah. I like this clinic.