I haven't been to a Roy Rogers location for about two decades. I was glad to find a restaurant location in my town. I ordered an 8-piece family meal with 4 biscuits to split with my wife and for leftovers the next day. The chicken was delicious! The exterior was very crunchy and the interior meat was nice and moist. However, there wasn't enough chicken meat. The ratio of meat to crunchy skin was a bit off for me. Also, the biscuits were really good. They were hot and buttery! I ordered our meal inside and took the food to go. They offered good service, and I was satisfied with my ordering experience. I received my meal quickly and was happy with my visit. I also noticed that they have one of those new Coke machines so you can make customized flavors. There's also a condiment bar with lettuce, tomato, sauces, etc. The restaurant appeared to be both clean and well-maintained. read more

Not good. Can't find a decent Roy Rogers anymore. Fries over cooked and sat way too long to be served. Looks like the true end of the line for this fast food chain. read more

I must say, kinda pricey but pretty tasty grilled chicken sandwich!! U have a fixings bar, lemonade ice tea and on Saturday and Sunday's all u can eat biscuits and pancakes for $1.99 w a pancakes toppings bar. Fresh shakes and ice cream. Old school customer service (love) eye contact, created by first name, and asked if food was ok at the end by manager. Nice country music. Clean :) read more

Roy Rogers - Can't beat the price - Burgers Near Me - Germantown, Maryland

They are so slow, i was going to order on the drive through, i got in the line at 10:15 and only 3 cars in front of me i made it to the ordering station at 10:37 and they told me that breakfast was over. When i told the lady taking the order that i had gotten on line at 10:15. She didn't care, so i left without food and will never return to this place. read more

Order the chicken. It seems like this is a chicken place. The spicy chicken sandwich was crispy and left my mouth with that pleasant spice tingle. The burgers taste like they've been frozen and thawed. And they have a weird non-beef flavor/texture. I definitely would not order another burger. The fries were so-so. I like that they have a fixins bar and condiment bar. Though, the horseradish was basically mayonnaise and the barbecue sauce was too sweet. I'm intrigued by the fried chicken and the mashed potatoes (I have a soft spot for KFC mashed potatoes). And the shakes sounded yummy. I'll check those out if I happen to stumble on another Roy Rogers. I probably wouldn't seek out Roy Rogers, but I would definitely choose it over something like McDonald's. read more

It's 10pm. I'm now starving because I skipped lunch... haven't eaten all day. I was craving a Roy's two piece chicken with biscuit. Got to the drive through, placed my order and was told all they had was a drumstick and wing. What... no breast? No thanks. I ordered a RR burger, medium fries and a drink. I downed most of the fries in the car ride home then polished off the rest once in the house. I saved my lemonade for last. It was oh so refreshing...lots of ice, just the way I like it. I was still thirsty so I grabbed an apple juice from the fridge to pour it my cup of ice. Well I opened the top and what did I see? A gnat frozen in/on one of the cubes. I was a tad bit peeved to say the least! Didn't vomit, just peeved. It was 10:30, they close at 11. I called the store asked for a manager. Kevin answered, stated he was the manager. I told him the issue, he took my name and said he'd take care of me the next time I visited. I'm sure he will. It was an unfortunate mishap but these things tend to happen. I appreciate Kevin's ease with which he sought to please his customer... more establishments should do the same. I will take Kevin up on his offer, but it'll be a minute or two. Damn gnat! read more

Roy Rogers - Burgers Near Me - Germantown, Maryland

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Who knew Roy's had breakfast? Excellent experience. I got the biscuit, bacon, eggs, potato platter and it was excellent! Fresh and good! Pancakes were also excellent as was the coffee. For fast food breakfast, this one beats BK and McD's! read more

Roy Rogers - Eggs, bacon, potato and biscuit platter! - Burgers Near Me - Germantown, Maryland

Ate dinner here tonight with my family. They ran out of chicken for my husband so they gave him an extra mashed potato which made his night! Really clean inside! Devin our cashier was awesome! He went above and beyond to bring us the chicken and fries when they were done! read more

Always have a problem getting order right.... and have to ask for extras like sauces. Persons at window not friendly or knowledgable

I only ordered chicken strips. This has to be a proxy restaurant. I've been sitting at the window for 4 minutes. My guess is shortage of staff and lack of training. read more

Ok, my feelings on good ol' fashioned Roy Rogers are mixed. First, I do like the fixin's bar that is available, and the ingredients always look...passable. Also on the plus side is the new coke machine with its 30,000 some odd possibilities. HOWEVER, the one thing that irks me, and this is BIG for me, is the "script" that the workers here have to follow. The whole greeting, getting a name for the order, ect all is so clearly forced and "acted out" by people with such poor customer service that it comes across as strange, forced and awkward. However, when it comes to the food, I give it 2 thumbs up PS- Ignore the french fries... so plain -Park City read more

Horrible drive-thru service. The order is NEVER right. On many occasions I've had to return to pick something up that was left behind but was charged for. I've finally given up and will not be returning. Not only is the order always wrong, but the service is extremely slow. Have spent time waiting although only a couple of cars in line. Avoid. read more

My family and i walk in and my son says " Dad is that a turd on the floor?" And it was....omg eat here at your own peril. You've been warned. read more

The food is good, what you would expect of Roy Rogers, but what really cost them stars is the service at this location. And the fact that they can't seem to ever make coffee. We've visited this location for breakfast on multiple occasions and they are always out of coffee. Not just in the dining room, but in the food service area too. The cashier always says they're brewing a new pot, but I've left with an empty coffee cup each time. The sourdough sandwich with bacon is my favorite, my husband gets the platter with ham. Roy's has the best breakfast potatoes, in my opinion. And the biscuit with sausage gravy isn't half-bad. read more

It was very fresh breakfast and best service. My three years old baby dropped his apple juice, so they gave me a free apple juice.

The clientele is a little bit ghetto but they got their food on point. I always stop at a Roy Rogers every time I come across one no matter if I'm hungry or not. I was rolling by on my bike and saw this spot so I stopped in to get a Gold Rush. All the people working here were really nice like how people use to be back in the 80's. Pleasant, friendly, and generally wanted to get you what you wanted, fast. The customers were a bit more than what was desirable. Some woman was complaining about the amount of honey sauce on her sandwich. Then when I was gearing up some girl asked me for money and wanted to jump on my ride. Whatever. I'll still come here every time I'm in the area. read more

I don't know if know this guys new but Ian Kitonga is a excellent worker. I brought my wife and family in for a meal and was having a bad day and he was so nice we all started to laugh and his customer service was great. In the past I have had employees be frustrated with me and be irritated but Ian to me is what a good employee should be. When I asked if I could write a review he said he enjoys his job and it's okay either way. That's what a real employee is supposed to emit. To the staff that hired this young man excellent job and thank you to this young man. I hope he moves up or excels within the company. read more

As a Kid, always love Roys too, I am giving five stars because the fine people in the afternoons and night ARE attentative, nice. And yes,,,love this place. Dont even dare to move or reconstruct over it...i will be upset.,jiji read more

This was my favorite restaurant as a kid, not this location, but the franchise. Tastes the same as it ever did which is good nostalgia-wise, but maybe not the best burger. And $8.36 for a large bacon cheeseburger combo seems pricey, but that may be the nostalgia talking. read more

Love it I've came here since I was a little kid I like The soda machines they're dope I've never been through the drive thru though read more

I was in drive thru this morning, and I arrived a few minutes early from open, so I waited. Heard staff in speaker all the time I was waiting, as thier microphone was on. They asked "should we take the order", and I assume the manager was the one that said no. I waited 2 minutes past open and no one came on the speaker to take my order. So I drove up to the window. The manager hand signaled to drive back around and I told her to forget it. They knew I was there waiting because they can see me in the camara and the staff acknowledged I was there. So why not take my order? Customer service starts from management and if they dont care the staff will stop caring. If this is the staff first job that is what they will be taught, not to care. Very disappointed in thier Customer service. I will not be returning to that location. I will definitely let people know that if you value thier time and worth do not go there. This was the Germantown MD location. read more

Not may left in Montgomery county but most are north of Gaithersburg, I feel this is one of the better locations and they have the Freestyle Coke machine. Standard RR goodness but be careful on the parking, the whole shopping center has this issue with a poorly designed parking layout but the restaurant inside it open and spacious while the bathroom is regularly kept clean. read more

Don't sleep on Roy Roger's! The fried chicken is soon delicious! I also liked the fact that the manager was fixing a few things around the place-shows that they care. read more

Our large group appreciates Roy Rogers accomodating us for morning networking meetings periodically. The space is clean, the staff is courteous, and the food is simple. read more

The employees here are amazing! I just ordered from here today, and the man at the window (who has very nice hair) was very sweet and was able to give us our order quickly. We forgot to take our apples order, and we were already out on the road when we saw him running out to us to give them to us! He went above and beyond at his job, and I'm very appreciative of that. Thank you! read more

It's Roy Rogers, and it's in Maryland. That said, the food is also really good. Anyone looking for a McDump's or Bugger King alternative, look no further. The fried chicken is up there with Popeye's and the roast beef sandwich is like mama used to make, if mama could cook. read more

Food was good, service was bad. Employees cutting corners for no reason. Was present as a manager arrived at work, everyone's demeanor changed. All of a sudden everyone was busy. Manager pointed out several issues before she took her coat off. At least one of the employees cares. read more

Literally the slowest drive through in MD! If you have 30 minutes to wait for FAST FOOD, you should be fine here.

0 stars if possible. The food and service has gone to the dogs. I get the same order every time and it is never right. Its not hard to make an egg sandwich with no meat and not put ice in my cola. And the patatos are undercooked 9/10 times... read more

Honestly, there is nothing special about this place. Yeah you get to choose your toppings and put them on yourself with the condiment bar or whatever, but this isn't a feature that would bring me back again and again. I guess in terms of fast-food burgers it's good, but again nothing special. read more

Overall, Roy Rogers is great. But this particular Germantown store has gone downhill. Twice now the place has been a wreck with staff working hard but managers that look like they never managed a thing. On a recent Saturday visit I asked for my money back and walked out. And the manager seemed to be a dream world as people were working hard around him. I will not return to this location again! read more

I got a roast beef sandwich to go and it made me "go" in the bathroom for hours! I would never eat fast food and this was just another validation as to why! Undercooked meat + grease = unhappy stomach read more

Still the best fast food in the area. Roast beef is flavorfull and jucy. Best fast food hamburgers around

I come here for the fried chicken, which is very addicting. The drive-through is usually on the slow side but the folks are usually friendly which makes up for it. I always ask for white meat and occasionally they botch that up, and I don't realize it until I have left, but that's a risk you take with drive-through. Once or twice they've been out of white meat, or one of the parts, but have offered me something decent in its place. I do wish there wouldn't be so much of a surcharge for white meat. The cole slaw is delicious. Once I was having car work done across the street at NTB tires, and had breakfast here; I don't recall what I had but remember it tasting good. read more

-2. Food was bad, service wasn't great, and it smelled awful in there. Soda tasted like dishwater, tables were filthy. Wouldn't recommend this unless your into sucky restaurants. read more

The people who work at the takeout window here are SO nice. They are like real people - friendly and welcoming. The service is fast. I'm not a big fast food eater, but I do like this place. read more

I was back home visiting my parents for about a month. I've always loved Roy's, but this locations stands out so I just had to get on yelp and compliment them. First of all, I am a french fry fanatic. I usually always request for "fresh" fries. But not here! CONSISTENTLY, no matter what time I go, the french fries are ALWAYS piping hot right out the fryer... perfectly crisp and oh-so-good! The other most stand-out thing I have to comment on (I wish I had gotten their names...) is one of the drive-thru guys as well as one of the mangers who was working the drive-thru are SO PLEASANT. ALWAYS greeting with a "hello, how is your day going?" then asking for my order, as well as a wonderful send-off. It's not a flirting thing either, as I can hear this being done for the customers behind and in front of me. So much kinder than a dry and cold "can i take your order...". It's little things like that that go a long way and make your day so much better. read more