Love these guys! At least 2 of them came from Air Conditioning Engineers when they were bought out…read moreby Advantage. Advantage is now just another large company that only wants to sell you a new and expensive system. Better Heating and Air actually wants to fix your HVAC ONLY for the actual problem that it has and not try to force a new $10K HVAC down your throat like And Services, Advantage and Peaden. I use them for 2 houses and totally trust them.

6/23/205. After spending hours of researching and reading about different licensed air…read moreconditioning companies and their creditability near the Fort Walton Beach area, my husband and I decided to choose The Better Heating and Air Conditioning Company. It was well worth the research. I called and a left a message and received a returned call immediately. I spoke with Brian the owner and explained the issues and situation, he was patient, and respectful, with excellent customer service. Brain scheduled a certain time to send Jim his technician out the same day. GREAT! Jim called thirty minutes before arrival time to let us know that he was on his way. Upon arrival, he introduced himself; I explained as best as I could and showed him our air conditioner. Jim examined the air conditioner and was very explicit with pointing out each detail what the problems were. I could see that it was (TWO MANY). I can confidently say this company met our expectations with their attention to detail and commitment to QUALITY and VALUE. We met Brian the owner in person, who reiterated about the history of the small company he owns, which we had already read. Brian the owner delivered exactly what was promised the same day. The quality, service, VALUE, and the overall experience has made us happy. (HINT) from experience, we learned that larger companies with their fleet of vehicles to service the public isn't always the best. In addition, the International Carrier Corporation - BRYANT AIR CONDITIONER is a good air conditioner to invest in. GREAT QUALITY SERVICE AND AFFORDABLE. We thank you very much.

Igor ,the owner of the business,came personally to help 2 women senior citizens with an estimate…read morethat was half of two other quotes. We were in dire straits because squirrels had chewed our duct work to non working . Even tho this work is normally halted from May -October,he came mid may anyway and worked fiercely to complete the project. He repaired an uncapped vent on the roof to prevent weather damage and pest entry.He is our savior and we were blessed with him and his very professional crew . Thanks you guys you ARE THE BEST , great job great price

I have called upon Andrews for many years and have been impressed with the professionalism of all…read moreof their technicians and the owner as well. We finally got to the end of life on one of our units and had to purchase a new one recently from them. They did an excellent job, installing it in less than a day and their price was extremely competitive. I would highly recommend them.

Will did another fine job on our annual checkup and Waylon made a change in our cutoff system which…read morewill prohibit problems in the future. Fast service and professional results at a very reasonable price.

H&W put in our new AC and it works great. Waylon is always very responsive to issues. Friendly and…read morewe couldn't be happier with our choice

In June of 2025 we started a new journey to purchase a new AC for our home. The previous unit was a…read moreGoodman purchased in 2011 and it performed very well. The compressor stopped working and I contacted Gordon for a quote for a new system. All the service technicians were in a meeting and Rachael said they would return my call shortly. I called back and had the pleasure of speaking to Rachael again and said we want a new AC today. Please send someone now. In 30 minutes or less we had a knock at our door from Gordon Air Conditioning. This was one of the most professional companies that I have worked with in over 13 years of living in Crestview. They helped take the screens off of our new windows and install a temporary window AC unit so we could sleep in our bedroom that night. We secured the financing and even got a energy rebate on the unit we purchased along with a military discount. They appreciate and recognize all the military families in our great town. We included a three-year service maintenance program and I am so glad we did. One July19th 2026 when we came home the AC had stopped working. The house was cool and the electronic thermostat was dark, so I knew it was time to call Gordons. I left a message on the answering machine asking for the first available on Monday July 20th. I got the call from Rachael on Sunday evening asking if we were ok and she confirmed that Gordons would arrive between 11am to 2 pm to fix our AC. It was wonderful to get that call at 8:30 on a Sunday night. I appreciate getting a text message with a picture of the technician who is coming to our home along with a phone number and confirming the arrival time. Gordon CARES about the safety of their customers by taking the extra steps and using technology to add extra security. It was a simple clog in the drainpipe that occurred and that is why the new AC stopped working. If it had not shut down the water pan would have overflow and leaked water into the house. The technician got a shop vacuum and fixed the issue right away and the system was up in running in 20 minutes. I am so glad we made the decision to purchase the three-year service agreement because it protects us the customer and in turn we build a long-term business relationship. We have finally found the BEST AC company and its Gordons ! Tony and Sharon Calderon

Amazing customer service from office to technicians…read more Will definitely be using them again.

Always on time and repairs are complete the first time. I…read morehave uses McCullough for both AC service & repair as well as plumbing repair.

Poor quality workmanship, did not arrive on time and took much longer to finish the job than they…read morehad originally quoted.

Fantastic service! Very experienced technician and very helpful. ASAP was prompt, responsive, and…read moreeven able to diagnose my HVAC problem over the phone. After the job was complete, they followed up with a text message to ensure everything was still working well. If I have air and refrigeration problems in the future, I'll call ASAP immediately.

Spoke to Bradley about our A/C issues, he showed up, and 10 minutes later, the issue was repaired…read more He explained in detail what the problem was, gave great advice to avoid the same and other issues in the future, and is truly appreciated! Very thankful for his professionalism, kindness, and prompt troubleshooting to bring us back to cool! Mahalo and aloha!

I found Ace Pierce through a recommendation of a service company. Bradley was sent out to install a…read morenew thermostat. He was able to complete his service call within an hour of my call to them. I appreciate the speed and friendliness of Bradley and the Ace Pierce company.

The service from Chris and Hurricane Air was outstanding. I had a complex AC air handling / drain…read moreproblem. Chris identified and fixed the issue. which involved late hours and over a weekend. Never once did Chris say "You need a new unit". I have every faith and confidence in Chris. David Moore Destin FL

Chris and the team have been more than responsive in trying to rectify issues in our condo. They…read morehave worked hard to rectify pre-existing issues with the condo that were discovered independent of the installation work they did. Have also done multiple jobs at my personal residence, with no repeat issues. Chris is very knowledgeable regarding heating and air issues in our humid FL environment. Will continue to use his services.