I highly recommend Eugenia at Logix Federal Credit Union! She helped me with a lease buyout, a…read morepersonal loan, a credit card, and also assisted with checking, savings, debit card setup, online banking, and direct deposit. She made the entire process seamless. From the moment my son and I walked into the Woodland Hills branch, we were greeted right away. The office is so welcoming, and the entire staff was warm, friendly, and made us feel right at home. Eugenia is knowledgeable, dependable, and so flexible with my busy schedule. She went above and beyond to answer all my questions and made everything stress-free. If you need help with checking, savings, loans, credit cards, or even online banking, Eugenia is the person to see. She is a true asset to Logix, and I'm so grateful she's my go-to banker. Thank you, Eugenia, for the outstanding service.

Logix was a great great idea to go with, Omar was my call agent I spoke with and he genuinely was…read moreso patient and informative with me I would absolutely say if you use Logix and you should Im saving THOUSANDS, you should call and ask for Omar he will take care of you!!!

I never had to wait over 4 hours for someone to answer a phone call due to their new digital…read morebanking system. That did not happen! I gave up in disgust. This is wrong on so many levels. I should charge PA for the inconvenience and lost time! Regardless, beginning tomorrow we will look for a new Credit Union.

I started banking with Premier America a few months ago. I always went to the branch in Simi Valley…read moreand they've always been so professional and helpful. When I went to a different branch for assistance, my experience was not the same. I got told I would be helped shortly, proceeded to sit and wait and was ignored for almost 20 minutes until I had to get the attention of a worker again. I was almost ready to walk out until one of the employees who had just finished up with another customer, came to help expeditiously! So all this to say, I do not recommend coming to this specific branch, and the only saving grace was Ariga, who went above and beyond to help me out and did not make me feel rushed or like a bother. I really appreciate all of her help she truly is amazing at her job. She's the only reason the experience isn't 1 star!

Very disappointed. We agreed to a hard credit check, were…read moretold a co-signer with official stable income would qualify. We provided a full 2023 tax return (paid) and 2024 income verification (Form 1065 & K-1), proving my husband is a company co-owner, not self-employed. Still, they refused to accept bank statements as income proof -- even though their own rep said it was acceptable for non-self-employed applicants. Their staff contradicted themselves, gave no clear reason for denial, and kept asking for documents that shouldn't be required. Total waste of time, hit to our credit, and rejection without valid cause. Got approved elsewhere in 15 minutes. Would not recommend.

horrible experience with this place. have a credit card with this company, all payments made on…read moretime. applied for a loan and sent in a bunch of documents for proof. can easily cover the monthly payments but still got denied. valeria was very unprofessional. after answering all her questions she said she would call me back with a decision in an hour. held off on going to work to wait for the call and after 3 hours i called in and she had the decision ready she just forgot to call me back. what a complete waste of time. do not do business with these people.

I used this company's services back in 2015 when I purchased a Honda Civic through them, and I was…read moreextremely happy with the experience. They helped me find a great car, guided me through the entire process, and made everything simple and stress-free. Since then, I have recommended them to many of my friends, and they have also successfully purchased vehicles with the company's help. Professional, reliable, and truly dedicated to their customers. Highly recommended!

The first car I bought from this company was a Toyota Prius and that was back in 2016. Then I…read morebrought my wife there and eventually my two children. I hope that I will bring my grandchildren someday) My family bought at least 10 cars from Autolux and in all cases we were absolutely satisfied. This company definitely deserves special treatment. They are professionals. See you soon

Always personal attention at the Woodland Hills branch. Competent, friendly people, and complete…read moreservices available on-site.

Monica, Manal, and Mina assisted us in refinancing our vehicle when the lease on our vehicle…read moreexpired and they provided exceptional customer service worth noting here. as soon as they promptly handled all the docs and finalized the purchase, they also helped us in other financial matters and we couldn't ask for a better team. Thanks again for the great service. Highly recommend!

David was most helpful and even stayed past closing to help me create an account. Super nice guy…read moreand deserves all the praise. Thanks David

My husband has been an account holder with Premier America Credit Union since he was 8 years old,…read moreso our family has a very long history with this institution. Unfortunately, I am shocked and extremely disappointed by how they have handled a serious issue that is now damaging his personal credit. His mortgage is directly with Premier America Credit Union--not with a third-party company. After he spoke with the credit union, they acknowledged that there had been a problem with their online system and told him they would work with the department handling his mortgage to resolve the issue. However, nothing has been corrected, and the late payment is still negatively affecting his credit report. He called Premier America again because the issue remained unresolved, but they refused to take meaningful action. They would not even transfer him to a manager or someone with the authority to properly address the situation. Their lack of concern, accountability, and customer service has been terrible. The issue was caused in part by a confusing and unreliable online banking system that did not clearly show that his mortgage payment was past due. Premier America acknowledged that there was a system problem, yet they are still unwilling to help correct the damage it caused. I am truly shocked that a longtime customer could be treated this way. This is affecting my husband's personal credit, and the credit union does not seem concerned about the consequences. Based on our experience, I would not recommend working with Premier America Credit Union. Their online system is misleading, their communication is poor, and their customer service has been extremely disappointing.

I am a new customer to Logix, Tarzana branch. As never being a customer of a Credit Union, I am…read moreextremely impressed with the service and friendliness compared to many of the large banks. My dealing with Jonathan Roldan on establishing a membership and opening accounts went very smoothly. The personal service is great. At the front desk, Khristal was welcoming and very polite. I have never met the Branch Manager Nancy Nuno in person, but have communicated with her by email and she was very cordial and courteous. Being a new homeowner in Tarzana I'm happy that I decided to walk in to this branch!!

I will not recommend this logix location. I've been banking with them for over 10 years with them…read morenow. I tried to ho to this bank yesterday but I didn't like the ambiance at all and the staff were not cordial. You could tell that they are not happy with there job, especially the person in front. She's not friendly at all. I've been to different branches but this location, I will never go there again. I was planning to open a business account, changed my mind. Lost a potential customer. I'm planning to close my other accounts there too. The staff there needs a better training for customer service.

If you're looking for the deal of a lifetime and an absolutely amazing car-Leasing experience, go…read moresee Nikolay at Lexus. You will not be disappointed! This is the second vehicle Nikolay has helped me get, and once again, he exceeded all my expectations. He is incredibly kind, honest, knowledgeable, and genuinely cares about making sure his customers leave happy. There was never any pressure--just great communication, transparency, and exceptional service from start to finish.

Bought a used ev from them 11/2025 for my wife. Was told 1. the license plates would arrive "in a…read morecouple weeks". We received the title and the registration in a few weeks. A month goes by, no plates. 2 months, no plates. 3 months, no plates. We had a windy spell and the paper plate tore in half and my wife got pulled over for it, and a ticket for not having permanent plates. During this time I tried texting the salesperson, emailing the salesperson, calling the salesperson... no response. Tried contacting the dealership through their contact form on their website, no response. Called the DMV and they had no record of plates being ordered for the car, and said the plates should have been on it when it was bought so I had to order new plates, which now don't match what's on the title. 2. I noticed the front didn't have a plate bracket on it and when I asked about it the salesperson said "LA county doesn't require front plates on EV's." Which I thought was wrong and I checked when I got home and yeah, he was wrong. All passenger vehicles operating in the entire state of CA require front plates. 3. The charging connecter was broken. The nub that clamps down to secure the connection to the car. Not a huge deal, it still charges fine, but still. 4. Not a big deal but was promised one of those leather key fob covers. The salesperson said he'd call when he got it. Never called. This salesperson clearly was just after the sale and once it was done, wiped his hands of it. Got an OK deal on the car (1 star) and the service people seem ok to deal with so far (2nd star). Those are the only positive things I can say about this place. The post-sale experience with the salesperson (ie: non existent) and the communication with the location in general were frustrating and make me sigh in annoyance when I have to take the car for service. Luckily the service department is a better experience.

Ray Lee was and is outstanding! He went above and beyond to get my parents "the surprise"…read moreCRV-Hybrid they have been wanting for a while. I can't thank him enough for the time, patience, and kindness he provided throughout the whole process. Ray, you are the best of the best! Mahalo!!!

Arbi was spectacular, helped me find the perfect car and was very quick and helpful throughout the…read morewhole process. Will recommend to all of my family and friends one of the best car buying experiences for sure.