1. Royal Auto Group

    1. Royal Auto Group

    0

    Canoga Park, CA

    Royal Auto Group

    5.0 (4 reviews)
    Open 9:00 am - 6:00 pm

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    Services - Royal Auto Group

    Car brokers

    Auto loan

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    Premier America Credit Union - David was most helpful and even stayed past closing to help me create an account. Super nice guy and deserves all the praise. Thanks David

    Premier America Credit Union

    (52 reviews)

    Reseda

    David was most helpful and even stayed past closing to help me create an account. Super nice guy…read moreand deserves all the praise. Thanks David

    My husband has been an account holder with Premier America Credit Union since he was 8 years old,…read moreso our family has a very long history with this institution. Unfortunately, I am shocked and extremely disappointed by how they have handled a serious issue that is now damaging his personal credit. His mortgage is directly with Premier America Credit Union--not with a third-party company. After he spoke with the credit union, they acknowledged that there had been a problem with their online system and told him they would work with the department handling his mortgage to resolve the issue. However, nothing has been corrected, and the late payment is still negatively affecting his credit report. He called Premier America again because the issue remained unresolved, but they refused to take meaningful action. They would not even transfer him to a manager or someone with the authority to properly address the situation. Their lack of concern, accountability, and customer service has been terrible. The issue was caused in part by a confusing and unreliable online banking system that did not clearly show that his mortgage payment was past due. Premier America acknowledged that there was a system problem, yet they are still unwilling to help correct the damage it caused. I am truly shocked that a longtime customer could be treated this way. This is affecting my husband's personal credit, and the credit union does not seem concerned about the consequences. Based on our experience, I would not recommend working with Premier America Credit Union. Their online system is misleading, their communication is poor, and their customer service has been extremely disappointing.

    Lexus of Woodland Hills - Me and my new car

    Lexus of Woodland Hills

    (1.4k reviews)

    Woodland Hills

    If you're looking for the deal of a lifetime and an absolutely amazing car-Leasing experience, go…read moresee Nikolay at Lexus. You will not be disappointed! This is the second vehicle Nikolay has helped me get, and once again, he exceeded all my expectations. He is incredibly kind, honest, knowledgeable, and genuinely cares about making sure his customers leave happy. There was never any pressure--just great communication, transparency, and exceptional service from start to finish.

    Bought a used ev from them 11/2025 for my wife. Was told 1. the license plates would arrive "in a…read morecouple weeks". We received the title and the registration in a few weeks. A month goes by, no plates. 2 months, no plates. 3 months, no plates. We had a windy spell and the paper plate tore in half and my wife got pulled over for it, and a ticket for not having permanent plates. During this time I tried texting the salesperson, emailing the salesperson, calling the salesperson... no response. Tried contacting the dealership through their contact form on their website, no response. Called the DMV and they had no record of plates being ordered for the car, and said the plates should have been on it when it was bought so I had to order new plates, which now don't match what's on the title. 2. I noticed the front didn't have a plate bracket on it and when I asked about it the salesperson said "LA county doesn't require front plates on EV's." Which I thought was wrong and I checked when I got home and yeah, he was wrong. All passenger vehicles operating in the entire state of CA require front plates. 3. The charging connecter was broken. The nub that clamps down to secure the connection to the car. Not a huge deal, it still charges fine, but still. 4. Not a big deal but was promised one of those leather key fob covers. The salesperson said he'd call when he got it. Never called. This salesperson clearly was just after the sale and once it was done, wiped his hands of it. Got an OK deal on the car (1 star) and the service people seem ok to deal with so far (2nd star). Those are the only positive things I can say about this place. The post-sale experience with the salesperson (ie: non existent) and the communication with the location in general were frustrating and make me sigh in annoyance when I have to take the car for service. Luckily the service department is a better experience.

    Royal Auto Group - carbrokers - Updated September 2026

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