Ray Lee was and is outstanding! He went above and beyond to get my parents "the surprise"…read moreCRV-Hybrid they have been wanting for a while. I can't thank him enough for the time, patience, and kindness he provided throughout the whole process. Ray, you are the best of the best! Mahalo!!!

Arbi was spectacular, helped me find the perfect car and was very quick and helpful throughout the…read morewhole process. Will recommend to all of my family and friends one of the best car buying experiences for sure.

Great personnel , thank you Josue for making the process easy and very transparent. Great…read moredealership we bought a beautiful truck from this team

Amazing customer service and amazing vehicle! Smooth process too. Very nice condition for the year.read more

Amazing the first and only word I can describe this place. Unlike most car dealerships this place…read morewill put you before everything else to ensure you are above and beyond satisfied with your purchase. Robert was amazing, he really went above and beyond to get me in a car that was right for me. The staff is beyond friendly and if you are looking for a car please look no further. Ask for ROBERT

negative stars if I could. I bought a lemon of a car from them and was taken advantage as a single…read morefemale buying alone. two tires blew out 3 days after purchase and with no jack in the care. the AC only worked for a week and I am still having issues after a year. taken it to the shop three different times. Paying almost 20k for this lemon and feel 100% taken advantage of. I WILL NEVER PURCHASE OR RECOMMEND THIS PLACE.

I'm going to give this place a five star review for a few reasons. I wanted to get something decent…read morefor my son who just got his license. Four door, something good on gas that's safe. He's going to be using the car for school and work. I found a four door Honda that my son liked. Car looked fantastic for having so many miles. Ray let me look around the lot and I asked as many questions as I needed. He gave me a break on the price. He let me test drive the car. He had the car detailed before pickup. It was easy and no pressure... I recommend giving this business a look!

First off let me say I've been to several car dealerships trying to find a great deal on a great…read morecar in several different cities and not one of them gave me the customer service and and deal like ray has at canoga imports. Ray really wants you to find a car that your happy with and let me say I love my 2009 toyota avalon! This was my first dealership I've ever been to and the first car I ever had. So far I have been driving it for a year and have had no problems whatsoever. If you want to finance a car that is very reliable at a great cost this is honestly the best place you can go to.

Called this place last Friday and Danny was the sales person we dealt with the entire time. At…read morefirst, I was a bit skeptical like anyone should be, but after checking out their vehicles and test driving a few we felt at ease. My husband and I needed in house financing due to our terrible credit, so finding a dealership that provides this option was a bit harder than it seemed. After about 20 minutes inside the office, we got approved for the vehicle we wanted, a 2004 Toyota Sequoia, with $1800 down. Since we are on a fixed income, we could only afford around $250 per month, and Danny was very accommodating with that request. Highly recommended because the sales experience was not humiliating or uncomfortable as it has been with previous purchases. Thanks, Danny!

When they give you a price at least it's the price = the 7000.00 van isn't really 10,500.00 after…read moreall the hidden add on costs .They seam to be honest .Friendly .Going to pick up a van there after driving all over town and learning the ins and outs of buying from a dealership .They do try and push putting it on a payment bases .Who doesn't .Even when you buy a new car they would rather you would pay payments .

Outstanding customer service from start to finish! Mr. Hassan and Mr. Khazzaka were both amazing as…read morewell as the Finance gentleman --friendly, honest, kind, knowledgeable, and easy to talk to. It was actually Mr. Hassan's first day, but you would never have guessed it. He handled everything with professionalism and confidence, as if he'd been doing it for years. The dealership had such a welcoming atmosphere, with beautiful Fourth of July and World Cup decorations that made the experience even more enjoyable. I truly felt valued as a customer. This is definitely going to be my go-to dealership from now on. I highly recommend this dealer to anyone looking for excellent service and a great overall experience!

I have bought nine Toyota vehicles over the years. Nine. That is a level of brand loyalty that…read moreshould earn a customer basic respect and a simple status update--not complete dismissiveness and a hung-up phone call. Here is how my afternoon went trying to get a status update on my daughter's 2017 Corolla, which Northridge Toyota Service Department had all day: * 4:20 PM: Returned a call from my service agent, Anthony. The representative who answered informed me Anthony had left for the day, but promised to leave a message so someone else could call me back with an update. * 5:30 PM: Still no call back. I dialed in again and spoke with Stephanie. I explained that I just wanted a simple update on the vehicle. She assured me she would have Anthony's counterpart or a manager call me immediately. * 5:50 PM: No one called. I reached out a third time and spoke to Stephanie again. * 6:00 PM (Northridge Toyota Service Department closing time) After being placed on hold by Stephanie for 10 solid minutes, the line went dead. She simply hung up on me. To treat any customer this way is wildly unprofessional, but to treat a loyal, repeat buyer like an afterthought is completely unacceptable. To say I am deeply disappointed in Northridge Toyota Service Department's complete lack of basic customer courtesy is a massive understatement.

They did what we asked, took care of the recalls, and updated the system software like I insisted…read moreseveral times. They also didn't sugar coat the work time like another dealer we visited before coming here, who told us to bring it in right away first thing in the morning and just let the car sat there for days without any work being done. This dealer actually scheduled us in a week down the line and started working right away after we dropped it off. Didn't sugar coat the time it needed to work on the car. Only thing i took a star off was because they said that they called us when the car was done, but neither my wife or myself got any calls and we checked all our call logs. They do charge $150/day for not picking up your car, good thing that we called in to check on the status of the car and found that it was already done. Customer service attitude was ok. Not Porsche/Mercedes white glove service, but just ok. At least they took the time to listen to what I was saying and looked at me while i was talking to them unlike the other dealership that just buried themselves and not even look at you. Overall, my bar for Stellantis is pretty low. Very low in fact. If it weren't for high gas prices that drove us to change our purchase decision from a Range Rover (Gas) to a Wagoneer S (electric SUV), and the fact that Jeep has the only mid size electric SUV on the market that our 70lbs husky can JUST fit into the back without losing her head; because for some reason most electric SUV these days are all obsessed with chopping off the roof for style and forget the utility part in their name. If it weren't for all these reason, we would have ended up with a Range Rover instead. It would be better if they could provide loaner vehicles for people who need to have a long list of recall warranty done, but it seems that all Stellantis dealerships all have a measly small pool of loaners available. Overall, I would come back here again just because they were straight about the time it needed to get the work done, scheduled us into a slot when they actually had the labor to work on it, and updated all the system software like I asked them to. The system updates that all Wagoneer S (EV) owners needed that should've really been categorized as Recall software updates to fix all sorts of critical issues. There are tons of horror stories online where owners take their car in asking for those software updates and were refused by their dealer because they were not technically recalls and were told not needed. I hope Stellantis can do better and make all these software updates mandatory as part of the recall to bring trust and confidence to their customers in their products.

Recall Service Led to More Problems and Refused Follow-Up Service…read more I brought my 2024 Jeep Wrangler 4XE in for a no-start condition and active recall work. The dealership completed the recall software update and determined the 12V battery had failed. I was surprised to be told the battery replacement would be my responsibility, as the vehicle is not even two years old and the no-start occurred alongside known electrical recall issues. After pickup, the infotainment screen was completely inoperable. There was no issue with it when I brought it in. And I was quoted an additional charge to replace it. I initially declined. Realizing that I could no longer control radio, GPS, climate, etc. I felt trapped. I later accepted a reduced repair quote for the infotainment issue, but after leaving an honest negative review about my experience, the dealership informed me in writing that they would no longer service my vehicle moving forward. Retaliating against customers for honest public feedback is deeply unethical and made an already frustrating situation much worse. I appreciate the recall work being completed, but I am still dealing with ongoing expensive concerns tied to the vehicle and the service experience. Make it right, Dependable.

We reached out to Danny on July 4 and came in the next day. He was friendly, straightforward, and…read moremade our 2023 Mustang Mach‑E purchase really easy. The car was certified and Vista Ford took our trade without any hassle, which made the whole process smooth. During the visit, we noticed the bumper was missing a clip. Danny wrote it up right away and told us it would be taken care of when we came back. We are not close to Vista Ford, so we returned a couple of weeks later. Danny happened to see us in the parking lot and came over immediately. It was great to be remembered and helped even after the sale. Danny was helpful, honest, and easy to work with. We would definitely recommend him if you are looking for a Mach‑E or any Ford.

First off just making sure that it is known that this review is for Galpin Ford 101 and not Vista…read moreFord as it was previously known before being bought out. With that said I had the best experience with Vista Ford and it seems they got rid of some great advisors. I went in today due to a recall which basically is an update to one of the modules nothing major. I was quoted about 2 hours and a half and which I get it's not going to be exact so that's fine. And that's including I guess the topping off of certain fluids and possibly washing the truck at the end. Well once the 3-hour mark started coming around I texted Marvin Morales how much longer it would be? he never responded. This was using the link in case you have any questions to contact them. So I decided to go outside to look for him he walked by sees me and says Gilbert?and I'm like yes. So after waiting 3 hours he tells me that it could not be updated because I had a tune done on my truck. I said this isn't something that could have been brought up before I waited 3 hours and his response is well they have been trying for 3 hours. You'd think this is something that would be asked considering tuning trucks is popular. I asked him well under the hood I have a sticker that says there's a tune performed on the truck and he responds we never open the hood. After waiting another 10 plus minutes to get my truck I asked him if you don't go into the hood how would you top off the different fluids and he said well it never got to that, that would have been another two and a half hours in a different line. Mind you this whole time he's being condescending and at this point service was with a smile is non-existent and he's acting like I'm taking up his time and I was a waste of time to have to deal with. So after all that time there wasn't even an apology not even a consideration and to top it off he still walks away shaking his head making it noticeable. I was upset but respectful yet I was made felt like I was wasting his time. I'll still have to return to get that recall fixed once I remove my tune but I will definitely not be choosing him as an advisor.

If you're looking for the deal of a lifetime and an absolutely amazing car-Leasing experience, go…read moresee Nikolay at Lexus. You will not be disappointed! This is the second vehicle Nikolay has helped me get, and once again, he exceeded all my expectations. He is incredibly kind, honest, knowledgeable, and genuinely cares about making sure his customers leave happy. There was never any pressure--just great communication, transparency, and exceptional service from start to finish.

Bought a used ev from them 11/2025 for my wife. Was told 1. the license plates would arrive "in a…read morecouple weeks". We received the title and the registration in a few weeks. A month goes by, no plates. 2 months, no plates. 3 months, no plates. We had a windy spell and the paper plate tore in half and my wife got pulled over for it, and a ticket for not having permanent plates. During this time I tried texting the salesperson, emailing the salesperson, calling the salesperson... no response. Tried contacting the dealership through their contact form on their website, no response. Called the DMV and they had no record of plates being ordered for the car, and said the plates should have been on it when it was bought so I had to order new plates, which now don't match what's on the title. 2. I noticed the front didn't have a plate bracket on it and when I asked about it the salesperson said "LA county doesn't require front plates on EV's." Which I thought was wrong and I checked when I got home and yeah, he was wrong. All passenger vehicles operating in the entire state of CA require front plates. 3. The charging connecter was broken. The nub that clamps down to secure the connection to the car. Not a huge deal, it still charges fine, but still. 4. Not a big deal but was promised one of those leather key fob covers. The salesperson said he'd call when he got it. Never called. This salesperson clearly was just after the sale and once it was done, wiped his hands of it. Got an OK deal on the car (1 star) and the service people seem ok to deal with so far (2nd star). Those are the only positive things I can say about this place. The post-sale experience with the salesperson (ie: non existent) and the communication with the location in general were frustrating and make me sigh in annoyance when I have to take the car for service. Luckily the service department is a better experience.

I highly recommend Eugenia at Logix Federal Credit Union! She helped me with a lease buyout, a…read morepersonal loan, a credit card, and also assisted with checking, savings, debit card setup, online banking, and direct deposit. She made the entire process seamless. From the moment my son and I walked into the Woodland Hills branch, we were greeted right away. The office is so welcoming, and the entire staff was warm, friendly, and made us feel right at home. Eugenia is knowledgeable, dependable, and so flexible with my busy schedule. She went above and beyond to answer all my questions and made everything stress-free. If you need help with checking, savings, loans, credit cards, or even online banking, Eugenia is the person to see. She is a true asset to Logix, and I'm so grateful she's my go-to banker. Thank you, Eugenia, for the outstanding service.

Logix was a great great idea to go with, Omar was my call agent I spoke with and he genuinely was…read moreso patient and informative with me I would absolutely say if you use Logix and you should Im saving THOUSANDS, you should call and ask for Omar he will take care of you!!!