Amazing the first and only word I can describe this place. Unlike most car dealerships this place will put you before everything else to ensure you are above and beyond satisfied with your purchase. Robert was amazing, he really went above and beyond to get me in a car that was right for me. The staff is beyond friendly and if you are looking for a car please look no further. Ask for ROBERT read more

negative stars if I could. I bought a lemon of a car from them and was taken advantage as a single female buying alone. two tires blew out 3 days after purchase and with no jack in the care. the AC only worked for a week and I am still having issues after a year. taken it to the shop three different times. Paying almost 20k for this lemon and feel 100% taken advantage of. I WILL NEVER PURCHASE OR RECOMMEND THIS PLACE. read more

I went to this place to see if they had some options available the lady there didnt seem interested in seeing a customer I had to approach her which was weird she asked was my credit good and although that is a valid question I doubt anyone on this planet would go there if they credit was good but I responded no she said they do finance but the prefer you bring 5000 to have low monthly note now if this place requires that which would be outrageous makes no sense the cars look nice until you see the details up close there mostly damaged but whatever this place is I give it ten thumbs down ! read more

The vehicle I purchased from this car lot had frame damage, and it was not disclosed to me at the time of sale. They overpriced this vehicle. I paid over 13,000 for a 2018 Malibu that had a salvage title and frame damage. Before purchasing a vehicle, make sure you check the Carfax. When I traded in my vehicle for a new car at a dealership, I only received $ 2,000.00 because of the frame damage and rebuilt title. Total loss. Plus, the bank they used to finance my vehicle charges high rates. (Royal Finance). read more

Great place, Robert was able to help me out!!! I don't have the best credit, but Robert make things work out!!! read more

Bought a car from them in 2023 found out after we bought it that it needed over $11,000. Of work done on it . Found this because we took it to the dealer to have it checked out and found out when they entered the vin# and I have a print out to prove it. Also put a large down payment only to have high payments that hard to make because the car had something always wrong with it. I have put over $8000 in car trying to keep it drivable. Make sure what ever you buy from them get it checked out Not be trusted I have turned them into DMV investigation and several other state agencies. Buyer Beware read more

Great customer service by their top notch salesman ROBERT. such kindhearted guy. Cars will cost the same at any dealership you go to , but finding the salesman who treats you like a human being is hard If you come here ask for ROBERT he'll help you get what you need. Thank you ROBERT and GOD BLESS YOU. read more

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These guys are crooks. They buy cars online and make huge markups. They do not even bother to correctly service the vehicles. Batteries are reused, yes they pull out dead batteries, recharge, then send out customers with old batteries that fail within a short period. My daughter s friend bought a car and it died the following day. We could Not drive the car and asked for It to be fixed. They FINALLY sent out some guy in an old tape laden Prius that confirmed the car could not be driven. In fact he said it was unsafe to drive. He said it was ready for pick up two days Later. Nothing fixed just another 6 year old battery in its place. Parts broken that he said he would fix not repaired. When wee pointed it out he said he would fix later. Based on other t Reviewers we decided he was a very deceitful man. He refused to refund our money. After days of arguing on the phone he refunded part of our money ey and kept ONE thousand dollars. He said it was DMV FEES for a car we did not buy. We told him it was illegal and we would take him to court. He said go ahead and try. STAY AWAY FYI the car he sold was found on Car Gurus for 4,000. He tried to sell it for 11,000 read more

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Highly unprofessional and a waste of time. I do not recommend this place. They made me wait in the rain an hour before they opened up shop , and told me to come in early. read more

Very happy with the results! Robert and Marina really worked with me on getting a good deal on a vehicle with low payments!! Super happy with the results. Ended getting me an 09 Camry with good mileage and low price! Looking forward to coming back for a future one! read more

Tony , Roberto and Marina gave me the greatest customer service , Tony and Robert went above and beyond to approved me since i had a current loan with another finance company , They made it happen and Im very happy with my 2013 Ford transit connect , with very low miles and runs amazing , everything was explained in detail and I couldnt be happier with my purchase . I totally recomend this place !! read more

I came in looking for a car with bad credit and Robert was able to help me even though I was tight in my situation. He told me right away what he needed from me. He was responsive whenever I had a question. I came in with everything he asked for and he was able to get me a car. I am so happy with my car. If you're looking for a car and you have bad credit and don't know where to go. Come here!!! They will work with you. They were super helpful, nice, and patient with me. read more

Winnetka Auto Mall - Used Car Dealers Near Me - WINNETKA, California

I would read the negative reviews first. Notice how all the 5 star reviews are written on the day of purchase. That's because the lot pushes the customers to do so before leaving. Well, it's your money. read more

Winnetka Auto Mall - Used Car Dealers Near Me - WINNETKA, California

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Was able to get my first car from here !! Very smooth process Robert is Amazing and extremely helpful 10/10 recommend read more

Muy mal. Venden carros y no los chequean antes de hacerlo. El carro que agarre al mes comenzó a tirar aceite, al mes y medio siguiente ya no camino y no encendio más. Son unos estafadores. read more

Robert An sal where very much helpful into finding the car an always trying to work something out great service An they are all very active . read more

ALART!!!--WORNING!!--ALART!!!--WORNING!! Thieves and scammers!!! Do not even step there. Thy not Worth a spit! Will be happy to explain. Whoever need explanation write me directly , I have records ,photos and screenshot providing all there scams. I'm also processing huge claim against them , I wasted a lot of valuable time in them and I was giving them fair chance to return what belongs to me. read more

Winnetka Auto Mall - Used Car Dealers Near Me - WINNETKA, California

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Nasty people . Bad business. All there cares have things seriously wrong with them broken parts , missing parts & they'll tell you they will fix it but they won't . They make the car buying experience the most stressful miserable upsetting experience possible . read more

Easy and fast! Robert was big help and got me going in no time, stop by and ask he always have good deals and cars going on

Robert was awesome got in a car same day less then 2 hrs approved insurance and all he made the process way to easy thanks

The response to my review is not only a lie, it is insulting in many ways. See my list of a few. 1) I was 2 weeks behind on a $500.00 final payment of my $2000.00 down payment, not 30,60,or 90 days past due. 2) there were at least 7 major safety violation that were "overdue as promised" by the owner who said they would fix them the first week, but never had an appointment available for me to bring the car in. 3) the car WAS NEVER SAFETY INSPECTED AFTER THEY BOUGHT IT AT THE AUTO AUCTION, 3 days before they put it on their lot! 4) the safety issues were in part, BAD BRAKES, BURNED OUT RIGHT TAIL LIGHT, TURN SIGNAL INDICATORS NOT WORKING, INSIDE INTERIOR LIGHT NOT WORKING, ***RIGHT FRONT PASSENGER DOOR WOULD NOT OPEN FROM INSIDE", the door could only be opened by lowering the window and operating the door handle. ALL MAJOR SAFETY VIOLATIONS. 5) ALL OF THE "NOT WORKING , OR ITEMS NEEDING REPAIR WERE TO BE REPAIRED AT NO COST TO ME!!!! Per our agreement, they later said, I would be responsible to pay for them and they would cost $900.00 prepay in advance! 6) they refused to return my phone calls saying I would not pay the $500 final payment until the repairs were done at their cost. 7) they put a vehicle TRACKER ON THE CAR, ILLEGALLY. 8) THEY(dealer)SENT A GOON OUT TO FIND ME AT A STARBUCKS AND BLOCKED MY CAR IN, AND SAID, TOW TRUCK COMING IN 10 minutes, GIVE ME THE KEYS, AND YOU WILL AVOID $500, repossess fee, and pick up the car after paying the $500 owed. They then would not agree , that the car was sold , only 2 days after their fake repossession. I would sooner work with the devil than these scumbags ever again!!! read more

Winnetka Auto Mall - Used Car Dealers Near Me - WINNETKA, California

Not even worth one star! This place is CRAP!!! DONT GO HERE!!! They put tracking devices on your vehicles and repossess them when there is a binding contract for adjusted payment date ! They take forever to "repair" their vehicles and give you the run around when you call or show up in person. My friend and her partner have been dealing with them and it's really not worth your time or money!!!! Shady place and the person who comes on here and leaves comments should be ashamed of themselves. Not taking accountability or addressing the situations at hand but saying to call and blah blah blah. Just admit you guys are a shady dealership. Terrible business. Go running the other way. Others who have left awesome reviews must have been on a good one. read more

Great experience over here, Robert was extremely helpful and got things handled quick and efficiently. Purchased a 2015 transit connect and couldn't be happier with my decision! read more

Tony and Robert were amazing!!! Pure blessings ! Very reasonable with everythin! Highly recommend this place

This place is a disgusting I don't care what anyone says the only good thing about them is ANYONE CAN GET A CAR!! The cars they sale are shit , and how you gonna sale a car to a young lady and have that touch screen not even turn on and didn't even mention it to her???? You take advantage of your clients and when they call you and ask you about it you tell her nothing you can do about it.. also my son had bought a car from him also and when he was going to turn it in the CARFAX they gave him at the time where false!! Both of my kids where screwed over by this company you work off of selling Fraudulent cars!! read more

Buying a car is always a pain, this time it wasn't. It was easy, painless and enjoyable. Robert and Sal are incredible, really awesome people who excel in the car buying experience. We were significantly impressed. They are honest, reliable and men of their word. read more

I had an overall good experience here at this location. My boyfriend and I were here from Long Beach to buy a Sequioa SUV and they fixed up the car's ignition lock and back door handle with no charge under their 30 day warranty. Robert was a nice salesperson with endless amounts of jokes. Sal was also a very helpful person and he found us a payment plan that worked with our income. Thank you for helping us! I definitely recommend this spot if you're looking for a car with easy finance and free services if the car needs it (their mechanic is just right behind the shop!) read more

Robert, Sal and Marina we all very helpful, kind and polite. Robert was on top of it from the minute i contacted him. He kept in contact with me till i drove onto the lot. Marina was divine such a sweet woman and very professional and caring. I love the car i bought and i would definitely return for future business. read more

Robert was EXTREMELY understanding about my situation and helped me with my purchase, I would recommend several people to purchase their car from here. It was a beautiful experience and the financing was very much broken down and understanding. He was a HUGE help. read more

This guy's are the best they care about the customer best place to get you ride. First time buying I got it in 2 hours

What a great place. ADOLFO was great to work with. Very honest . The place was clean, they did not try to rip us off. My 24 year old got a great car, they fianced her and she got insurance on the spot. This momma is a happy camper. Robert and Charlie finished off the deal. Highly recommend read more

Robert's very helpful and helped me get into my car no problem and they are great dealership I would Recommend to my friends and family

I can't say enough about Winnetka auto mall and the amazing team that helped me. I went in with high hopes but low expectations because of my financial situation. Adolfo, Robert and Charlie scooped me up and made me whole again with a car that is the perfect fit for me. Bijon, the owner, is incredibly sweet and compassionate. Just be be honest with them and realistic with your expectations. These kind of lots can be a bit scary. Most of them slap a band aid on broken cars, sell it for twice its value and abandon you when the car dies. These guys make you feel like family. I have no doubt that if I'm good to them and make payments on time, they will be good to me. I really appreciate all of you. Thank you so much for everything. I'm not the type to not shop around but you made it all so easy. Adolfo...when I'm ready to upgrade, I'm going to be a huge pain and I'll make you all crazy with my requirements again! But you'll have my business :) read more

I was looking for a new car and stopped just to look on my way home and I was sold. The people here are honest and trustworthy and give you everything you need to know upfront. They worked with me to make sure I was able to walk out with the car same day. I would highly recommend! read more

They park many of their cars on the curb across the street from their Saticoy lot in front of Carls Jr. You will always see at least 10 cars that have plate holders that say winnetka auto mall. This is very shady and any dealer who does this should not be trusted. The repairs are dismal and temporary fixes at best. That's why so many reviews have posted about their new purchases suddenly breaking down on them on the road/freeway. Many of these cars are sourced from unsavory types. I see their cars (plate holder ID) in residential neighborhoods being worked on by uhhh...scary people. Gotta question legality of all this. Some shady stuff going on. BUYER BEWARE- YOU HAVE BEEN WARNED read more

Never received my title. Car required 1500 worth of repair in the only 6 months I've had it.

Thanks to Robert and Charlie I was able to get what I wanted in a very short period of time. They're professionals and I appreciate everyone that helped me at the auto mall today. You guys and gal are so amazing and helpful. Please don't hesitate to come here guys, you won't regret it. read more

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Walked in to this place checked the cars and then went to the office trying to ask for prices, the two man standing there ignored me, so I walked away, the only thing I have to say is, sorry for the owner of this place, they probably have many thousands of dollars invested on this business and they don't want to make money! read more

They turned back the millage the engine was no good the motor mounts needed to be replaced totally ripped off

This is the place to go when you want great honest service. No BS. Str8 facts about down payment. Quality vehicles. I am so glad I found you guys on Car Gurus. You should have been my first stop. The facet that I am not from the area Tony and Robert made me feel confident in my decision on purchasing my car. You two are amazing. Thank you. read more