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    Royal Auto Service

    3.5 (21 reviews)
    Closed Closed

    Services - Royal Auto Service

    Auto brake repair

    Auto engine repair

    Royal Auto Service Photos

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    Mary K.

    I was driving recently and got a need new battery notification on my dash. I didn't realize this needed to be replaced ASAP! My car led me straight to royal auto service (she's a smart girl). William checked my battery and let me know how soon this could be replaced. He explained different warranty coverage and when to expect to have this replaced again. My new battery was installed and my car was as good as new again. Normally, I always go to the Audi dealership to have my car serviced. But on a time crunch and in need of somewhere local, this place came in clutch. Service was great and I was really appreciative of how kind and patient Will was. The shop offers numerous different services and I'd definitely recommend to go here. Ask for William if you come in!

    Said he tried to contact me but that's not my number!  Now I'm getting storage fees for over $2000 liar!!!!!

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    3 years ago

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    7 months ago

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    3 years ago

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    2 years ago

    They said my squeak was coming from my brakes then changed them and they still squeak don't go!

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    4 years ago

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    Ask the Community - Royal Auto Service

    Review Highlights - Royal Auto Service

    I have been impressed by the service I have received, William is very reasonable and does quality work.

    Mentioned in 4 reviews

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    Supreme Auto Repair

    Supreme Auto Repair

    4.8
    (222 reviews)

    Great customer service and cheaper than other shops when it comes to new brakes! Worked quickly and…read morewithin an hour, I was out the door. The lady in the front, amazing service. Definitely recommend this shop.

    I brought my vehicle here at the direction of my warranty company for a squeaking noise in the…read moresteering wheel. I dropped the car off at 8:30 a.m. and was told by 2:00 p.m. that the issue was diagnosed as a clock spring and repaired. Upon picking up the vehicle, the squeaking noise was immediately present. I returned to the shop, where the technician sprayed WD-40 into the steering wheel area. The noise subsided for approximately one week and then returned. I contacted the shop again and was instructed to bring the vehicle back. During this visit, I also requested an oil change and tire rotation. I was then informed that my vehicle had an oil leak and that the upper control arms needed to be replaced, which they claimed was the cause of the steering noise. After picking up my vehicle a week later, the squeaking noise was still present. I documented this on video and immediately notified the shop via phone and email. Due to it being Christmas week, I brought the vehicle back the following Monday. Before I was able to do so, while backing out of my garage, I heard severe metal-on-metal grinding, as if the vehicle were coming apart. This noise had never occurred prior to this shop working on my vehicle. I immediately contacted them and was told that other components may need replacement and that they were not responsible. Additionally, after their tire rotation, my custom Range Rover valve stem caps were removed and replaced with mismatched, rusty caps (one was missing entirely). The wheel lock key was left loose in the trunk, and the spare tire cover was not reinstalled. Given the severity of the situation, I filed a formal complaint with my warranty company. They ultimately approved a diagnostic inspection at the Range Rover dealership. The findings were extremely concerning. The dealership documented negligent workmanship by Supreme Auto, including: Bolts not properly tightened Missing fasteners Components left loose As a result, the brake dust shield was dangling and a bolt was rubbing against the rotor, damaging the brake pad and sensors and creating a serious safety hazard. The dealership further confirmed that the original steering wheel noise was caused by a foam component on the steering shaft that required lubrication -- not a clock spring, which Supreme Auto billed and was paid for. To restore my vehicle to a safe operating condition, I am now responsible for $2,967 out of pocket. I provided Supreme Auto with dealership videos, documentation, and reports. Despite this evidence, they offered only $463 to "tighten bolts," while claiming they did not perform brake work. While that is true, the issue was not brake service -- it was improper reassembly and failure to secure critical components affecting steering and braking systems. For the record, my brakes were inspected in August, and this vehicle is not driven daily. Thankfully, my warranty company has since removed Supreme Auto from their approved network. I hope this review prevents others from experiencing a similar situation. All I requested was that they take responsibility and pay the dealership directly to correct the unsafe conditions created by their workmanship. They may deny responsibility, but the evidence -- dealership video, written report, and another independent mechanic review -- clearly documents the cause. This is not acceptable or ethical business practice

    Royal Auto Service - autorepair - Updated July 2026

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