Amanda, sam, manny, thank you very much. When all the other shops I contacted regarding the issue…read moremy sunroof said "we don't service it" you said "We got you!!!" Thank you so much for your hard work and dedication, even when we hit delivery hurdles, AWESOMENESS is all I can say. You've got a customer for life!!!

I brought my vehicle here at the direction of my warranty company for a squeaking noise in the…read moresteering wheel. I dropped the car off at 8:30 a.m. and was told by 2:00 p.m. that the issue was diagnosed as a clock spring and repaired. Upon picking up the vehicle, the squeaking noise was immediately present. I returned to the shop, where the technician sprayed WD-40 into the steering wheel area. The noise subsided for approximately one week and then returned. I contacted the shop again and was instructed to bring the vehicle back. During this visit, I also requested an oil change and tire rotation. I was then informed that my vehicle had an oil leak and that the upper control arms needed to be replaced, which they claimed was the cause of the steering noise. After picking up my vehicle a week later, the squeaking noise was still present. I documented this on video and immediately notified the shop via phone and email. Due to it being Christmas week, I brought the vehicle back the following Monday. Before I was able to do so, while backing out of my garage, I heard severe metal-on-metal grinding, as if the vehicle were coming apart. This noise had never occurred prior to this shop working on my vehicle. I immediately contacted them and was told that other components may need replacement and that they were not responsible. Additionally, after their tire rotation, my custom Range Rover valve stem caps were removed and replaced with mismatched, rusty caps (one was missing entirely). The wheel lock key was left loose in the trunk, and the spare tire cover was not reinstalled. Given the severity of the situation, I filed a formal complaint with my warranty company. They ultimately approved a diagnostic inspection at the Range Rover dealership. The findings were extremely concerning. The dealership documented negligent workmanship by Supreme Auto, including: Bolts not properly tightened Missing fasteners Components left loose As a result, the brake dust shield was dangling and a bolt was rubbing against the rotor, damaging the brake pad and sensors and creating a serious safety hazard. The dealership further confirmed that the original steering wheel noise was caused by a foam component on the steering shaft that required lubrication -- not a clock spring, which Supreme Auto billed and was paid for. To restore my vehicle to a safe operating condition, I am now responsible for $2,967 out of pocket. I provided Supreme Auto with dealership videos, documentation, and reports. Despite this evidence, they offered only $463 to "tighten bolts," while claiming they did not perform brake work. While that is true, the issue was not brake service -- it was improper reassembly and failure to secure critical components affecting steering and braking systems. For the record, my brakes were inspected in August, and this vehicle is not driven daily. Thankfully, my warranty company has since removed Supreme Auto from their approved network. I hope this review prevents others from experiencing a similar situation. All I requested was that they take responsibility and pay the dealership directly to correct the unsafe conditions created by their workmanship. They may deny responsibility, but the evidence -- dealership video, written report, and another independent mechanic review -- clearly documents the cause. This is not acceptable or ethical business practice

I brought my 2016 BMW 320i to Sam's Quality Auto Care for brake work and had a really positive…read moreexperience. I initially thought I needed new rotors, but Sam took the time to show me that the real issue was worn brake pads. Two other mechanics had told me the pads were fine, so I appreciated that he walked me through it and showed me exactly what he was seeing. He also helped diagnose an issue with my parking sensors, which had completely stopped working. Sam was able to track it down to a single faulty sensor that was throwing off the entire system, which likely saved me a significant amount compared to going to a dealership. While the car was there, he also replaced a fog lamp bulb that had burned out. Overall, Sam was straightforward, knowledgeable, and fair. I'm glad I found a mechanic I feel comfortable bringing my car to and would definitely recommend his shop.

Sam got me in on a Saturday on short notice and he was able to fix my power steering issue and…read morefound a few other things I needed to get done in future. His cost and clear explanation of work was awesome

I am sceptic of most businesses these days no matter what service I am getting. My boss has been…read morecoming here for years so I decided to bring my personal vehicle here. They were so open and upfront and patient with all my questions and super knowledgeable. I feel like I got an honest reasonably priced service done here and they also helped me get extra things fixed on my vehicle that were actually under warranty and they directed me to the dealer to get those fixed, I had no idea anything was even wrong and they pointed me in the direction to actually get my car fixed under warranty instead of trying to make extra money off of me. I own my own business as well and that's also how I conduct business. I really appreciate honest service providers. They have my trust and referrals from here on out. Thanks guys! -April (Mark's Auto Glass)

Turn around for determining identifying what is wrong with your vehicle is pretty quick. Took my…read morecar in for an alternator replacement and J&K was able to fix the issue no issue. Staff was also informative and professional. I'll be taking my car back to these guys for any auto repair I need done.

Great service, cool people and great products. If you don't believe go to there I.G. page and see…read morehow bad ass they are! I came all the way down from San Bernardino County to get my truck worked on and I love it! I'm trying to figure out what's next on this truck! lol Don't hesitate! Go check them out!

Good vibes good people. Love the service here I'll be bring my truck to rebuild my fox 2.0…read moresuspension in another 20,000 miles. Off road warehouse is a little expensive compared to these guys. And they don't have Vivian. Go to SoCal trust me.

I asked Louis a quote for putting on Brembos, stainless steel brake lines, and trimming the dust…read morecovers to fit the setup. He quoted me the same price as my trusted Subaru mechanic. But, I have to take my car to my guy. Louis comes to you, which is fantastic. He estimated 3.5 hours but got it done in ~2 hours. The work he did was great and my brakes feels fantastic now. I highly recommend him for any of your needs. P.S. I got the parts used so all the dirt you see on the rotors was not from Louis but from the previous owner.

Very fast service at a reasonable rate. I will call them again if I ever need their services…read more Highly recommend them to anyone looking for a good mobile auto service.

Just finished up! My brakes were worn down to the metal (whoops!). I called after work 10 till…read moretheir closing time and Manuel was awesome saying if I got there right away he'd help me. Ended replacing all my rotors and brakes. Appreciated his flexibility and genuine demeanor! BONUS: when he was done, he buffed out two fender bender spots that have been bothering me for over a year so easily and free! Truly above and beyond. Would recommend this place to friends and family based on my own experience with Manuel!

The guys at the shop were accommodating and knowledgeable and very efficient! I would recommend…read morethem to all my friend and family

Customer service was excellent, they had to deal with a 3rd party warrentee company and was put on…read morehold for 25 min. Patiently waited and handled my claim and did the repair with quality factory parts. Would highly recommend this shop. Thank you for the excellent service.

Five-Star Service All Around! Absolutely amazing service…read morefrom start to finish. Reliable, courteous, and stress-free.

Took my Mercedes in to be serviced. They were quick and fair priced. Even had a desk to work at…read more It's a family owned business. Dogs are running around the shop. I would recommend.

I own a 2023 Dodge Ram 1500 Laramie. I liked the looks of the TRX steering wheel, so I purchased…read moreone and had Import Auto Services install it for me. They were very professional and did the job pretty quick. Tim, the owner took care of me immediately when I went in for my appointment. Value? I definitely cannot complain. There were other shops that wanted to charge me double and even triple for what Import Auto Services did for me. One company I wouldn't recommend going to unless you have lots a money or only own a Mercedes or BMW is "Minsky Mercedes." When I asked why they charge so much more, there answer was quote, "Our name suggests we specialize in BMW and Mercedes, we can work on other makes but it would be the Euro pricing." Unquote. It is funny, Import Auto Service specializes in Euro vehicles as well but they did not price gouge me! Thank you very much Tim & Cindy. You guys are great!

We have a older suburban that has been sitting idle for years. Occasionally we round start it and…read moredrive it down the street, but now we need to use it. The check engine light was on so we couldn't smog it. Took it up our mechanic in Santee and they found a problem with the catalytic converter. They said one side was bad and recommended Hanson's to get it fixed. I called Hanson's and was able to get an appointment for the next day. While the car was there they found another problem that was an inexpensive fix. They were able to install the cat and make the other fix the same day. Overall I am very impressed with the work, service, and advice/direction I received from Hanson's.

1 Star - Would Not Recommend…read more I went to Ed Hanson's Muffler for a simple resonator/muffler delete, basic exhaust work. This shop used to have a solid reputation, which is the only reason I chose it. Unfortunately, that no longer seems to be the case. I arrived when they opened and clearly explained that I did not want to be stuck there all day. I don't live close by, and I needed to pick up my daughter from school later. I specifically told them I was completely fine dropping the car off and coming back once it was finished if the job was going to take a while. They laughed and said that wouldn't be necessary, and that they'd be in trouble if a job like this took that long, implying it would be done quickly. Instead, the work dragged on for most of the day. I was repeatedly told it was "almost done," which kept me waiting there instead of leaving. Had they been honest upfront, I would have left and returned later without any issue. During this time, the employee working on the car moved extremely slowly, frequently stopping to socialize, smoke, eat, and take extended breaks. There was no sense of urgency and no respect for my time. Because of this, I nearly ended up late picking up my daughter from school, which was exactly what I was trying to avoid by offering to drop the car off in the first place. To make matters worse, the final result was disappointing. The piping looks sloppy and unprofessional, like basic budget muffler work, yet the price was unreasonably high for the quality delivered. Ed Hanson's may have been a respectable shop at one point, but based on my experience and many others now a days, that standard is no longer there. Don't waste your hard-earned money or your time.

Gained a new customer. First time getting an oil change here, and I will be back again for future…read moreneeds! Waited for my oil change today and it was very quick, roughly 30 minutes as it didn't seem busy. Service was affordable, and very nice, informative people. Some clips were missing on my cover from getting an oil change at Valvoline in the past (they never put them back on), but they were kind enough to give me new ones today at L&P. Thank you so much, I appreciate it!

L&P is great, the owner works weekends doing inspections and oil changes. He's super honest and…read morefriendly, and didn't upsell me - told me what's urgent and what's not: highly recommend this spot!