We scheduled an appointment for them to come and replace our chimney cap. No one ever came or even…read morebothered to call. When we called and asked what's happening we were told they made a mistake on the schedule and can't come for another week and a half. Awful service and communication. Would not recommend their services.

Fast. Efficient. Friendly. Informative. Knowledgeable. Prompt. Affordable. I am very happy with the…read moregas fireplace cleaning service provided by Austin. He arrived a little early for our appointment. He is knowledgeable and patient and answered all my questions. I highly recommend Smoke Stacks!

Brandon came to give me an estimate for tuck pointing for my lannon stone house. He was honest,…read moreknowledgeable and did not try to upsell me, which I appreciated. He even came back and helped fix a crumbling fire pit in the backyard just out of the goodness of his heart. Great guy, I have already recommended to our friends! Thanks so much Brandon, you are awesome! Katie

Great company affordable and honest!!!! Walked us through the whole process from start to finish on…read moreour basement and chimney repairs. Cleaned up and finished the work ahead of schedule could not have asked for a better experience in a company.

Earlier today, Luke came to inspect our chimney. Before he came, he texted me his arrival time to…read moreconfirm our meeting. He offered to remove his boots as he went to investigate our leaking issues surrounding our chimney. He took thorough pictures and notes on the issues and encouraged me to reach out to the roofers we used over the summer. Just after he left, Luke sent me a quote including his detailed recommendations and pictures/video/observations. I felt respected, heard, and he not only quoted me, but offered to help me navigate next steps with the roofers who need to fix said problems. Because of his professionalism and kindness, I would absolutely recommend him to others and will keep this company in mind for any other needs. If our roofers refuse to complete the job and repair said issues, we will absolutely use QF&CS. I wish I would've had them do this originally!

Received their coupon for a cleaning and they showed up and "inspected" the chimney with a camera…read moreand then within 15 monutes were telling me i needed to spend $12,000 - $15,000 to "reline" the chimneys. Charged $704 and no cleaning. I was suspicious so i called our builder who recommended another company. As the other reviews on this page note, i was told by the 2nd company there was no damage and no need for any relining. To add insult to inury they tried to tell me that "relining" isnt as good as replacing the "whole chimney" for $35,000. The 2nd company said that there was no need for any repair but if there were, a relining was about $1,600. This is fraud. And if they say we aren't listed as a customer as apparently they do, I will post the invoice and the charge. Beware.

Extremely helpful and kind. Great communication.Would highly recommend based on those.read more

I'll keep this review updated as my project progresses, and I'll gladly raise the rating if things…read moreresolve well. I hired this company (working with Daniel and Carrie) for a full exterior siding and gutter project. I paid the agreed-upon 50% down payment in full, and the trouble since then has been communication and scheduling. I've had two start dates come and go with no work begun, and several phone calls over multiple days go unreturned after being told I'd hear back the same day. To be fair: the work hasn't started, so this isn't a comment on their craftsmanship, and I'm still hoping to get it back on track. My main caution to others is about the money side. Get a written contract with a firm start date and a payment schedule tied to completed work before you pay anything. And be very careful about large deposits sent by Zelle or Cash App -- those transfer instantly and can't be reversed, so you have almost no protection if the work never begins. If this gets resolved and the job gets done well, I'll come back and update this to say so.

Great experience, he came on time and was very polite and professional. I got an estimate on the…read morespot and he made the job in 2 days. Definitely recommended!!!

From the owner: Prime Chimney provides professional chimney cleaning, inspections, repairs, and gas fireplace…read moreservices for homeowners who care about safety and quality.

Options were presented clearly at initial consultation with no pressure to upgrade. Professional…read more workmanship on gas conversion and left the areas spotless. Reasonable price and pleasant experience. Definitely recommend!

North Shore Chimney and Fireplace exceeded expectations in all ways. When I first reached out to…read morethem, I was nervous: everyone with an older home hears horror stories about chimney repair. Barrett really surprised me when he told me that my chimney was in good order, and only a minor sweeping was necessary (I hadn't had it cleaned in 6 years). We then discussed our options for converting our fireplace from natural wood burning to gas, and it was surprisingly affordable. Even in the summers now, I'm starting my day with a little fire to join my coffee. Great decision on our part: North Shore Chimney and Fireplace provided great value and a great experience. Highly recommend!